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페르구스 스타일 바하마스 여행 후기

4 out of 5
페르구스 스타일 바하마스
Playa d'En Bossa s/n, Sant Jordi, Sant Josep de sa Talaia, Ibiza

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 257개 이용 후기 중 83개" "
평점 8 - 좋아요. 257개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 257개 이용 후기 중 40개" "
평점 4 - 별로예요. 257개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 257개 이용 후기 중 22개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good hotel to stay over night before the flight.
1. Room: Fairly clean and simple. No complain 2. Hotel in General: Decent overall. 3. Swimming Pool: Due to the amount of people, I saw yellow sun tan oil floating around the pool. Not so clean. 4. Meal: Considering it all-inclusive, the foods are not so bad. quite variety of dishes. 5. Staff: Mostly friendly and helpful. 6. Surroundings: There are a couple of famous clubs near by. Ticket booth and small supermakets are available near. close to the airport. 7. Beach: Easy access to the beach and beach is nice. 8. Internet: Good enough to check emails and browsing web. Only 2 concurrent users allowed. 9. Water: I could taste salt from the shower. 10. A/C: not strong enough. Had a fan which needed to be used along with the AC.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 10월 27일
Dear Priscilla, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your positive experience at our FERGUS Style Bahamas and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Kimdell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
HARD BED
The bed was extremely uncomfortable.
2023년 10월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 10월 18일
Dear Kimdell, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value the comments you have raised regarding the comfort of the room beds and we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future.Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Jose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy recomendable para satisfacer todos los gustos 👍 fantástico en recepción impecable el servicio de habitaciones y en la restauración estupendo cuanta variedad y el servicio de la piscina 😉 👍 súper recomendable 👍 😉 repetir el próximo año 👍 con el señor Raúl 😉 👍 👉
2023년 10월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 10월 11일
Estimado José, Muchas gracias por elegir nuestro FERGUS Style Bahamas así como por su valoración y el agradable comentario que nos dedica. Nos hace muy felices saber que han tenido una agradable estancia con nosotros y que estarían encantados de volver a visitarnos. Esperamos volver a verles muy pronto. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

2/10 - 너무 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Showers and bedding really old and smelly very outdated won’t be returning or recommending anyone to stay there !
2023년 9월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 10월 11일
Dear Ashley, Thanks for your stay with us and your valuable feedback on our FERGUS Style Bahamas. We are concerned to read of the deep disappointment you experienced with our hotel, very especially with the impression given by the room you were assigned. Please accept our sincere apologies for your experience. Be certain that we will share your feedback with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Melanie

2023년 7월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 10월 11일
Sehr geehrte Melanie, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Meinung und Ihre Erfahrung in unserem Haus FERGUS Style Bahamas mit uns zu teilen. Es freut uns zu lesen, dass unser Hotel sowie auch der Service unserer Mitarbeiter im Großen und Ganzen Ihren Wünschen und Erwartungen entsprechen konnten. Für Ihre konstruktive Bewertung sind wir Ihnen sehr dankbar. Nur mit Hilfe unserer Gäste sind wir in der Lage, an möglichen Mängeln im Rahmen der Qualitätsverbesserung in unserem Hause zu arbeiten. Unser Team würde sich sehr freuen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen,Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

4/10 - 별로예요

Diana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Zimmer war laut, hat übelst nach Keller gerochen. Habe mich dort sehr unwohl gefühlt.
2023년 9월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 23일
Sehr geehrte Diana, herzlichen Dank, dass Sie sich die Zeit genommen haben, uns Ihren Aufenthalt bei uns im FERGUS Style Bahamas zu schildern. Zunächst entschuldigen wir uns in aller Form dafür, dass wir Sie nicht von unserem Serviceangebot überzeugen konnten. Dank Rückmeldungen wie diesen ist es möglich unsere Qualität zu überprüfen und ständig zu verbessern. Wir wünschen Ihnen alles Gute und verbleiben mit freundlichen Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

4/10 - 별로예요

Peter

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 23일
Dear Peter, Thank you for your stay and your valuable review about the FERGUS Style Bahamas. We are sorry to hear that on this occasion the standards about our facilities fell below what our guests expect. We have taken good note of your rating and we will do our best to improve our offering. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

4/10 - 별로예요

Afsaneh 님, MENLO PARK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 23일
Dear Afsaneh, Thank you for taking the time to tell us about your experience at our FERGUS Style Bahamas.We are sorry that your experience did not meet all your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured your rating will be conveyed to our management to improve our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
El ascensor no estaba funcionando.
2023년 8월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Daniel, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Bahamas. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your remarks concerning the elevator which was out of order during your stay to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

2/10 - 너무 별로예요

kelly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Toilet was leaking … I mean badly ! So a health hazard .. ruined some of our clothes … they didn’t even come and fix it !
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear kelly, Thank you very much for your stay and your valuable feedback about the FERGUS Style Bahamas. We are sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the problem described with the toilet and the fact they did nos come to repair it. We have taken good note of your remarks and be assured we will do our best to improve our offering and prevent future occurrence. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are friendly and welcoming the room was clean and quiet the overall time here has been great and I would definitely come back again
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Sara, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Bahamas. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Luis

2023년 8월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Estimado Luis, Gracias por dedicarle unos minutos de su tiempo a escribir su comentario sobre nuestro FERGUS Style Bahamas tras su estancia con nosotros. Nos alegra haber estado a la altura de sus expectativas en cuanto a servicio y comodidad de nuestras instalaciones. Valoraciones como estas animan a todo el equipo que formamos parte del hotel a seguir trabajando en la misma dirección. Gracias igualmente por elegir FERGUS Group. Esperamos recibirle de nuevo con motivo de su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

FIONA

2023년 8월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear FIONA, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. Be certain your constructive rating will be forwarded to our management to keep on improving our offering. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Paul

2023년 8월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Paul, Thank you kindly for your positive rating regarding your stay with us at the FERGUS Style Bahamas. We are glad you had an overall enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Livia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fergus was a great choice for our friends trip. Although was the most affordable option in the area, apartments very clean, staff was great, specially the pool staff (tks Luis for making our days more fun with activities by the pool). Restaurant buffet with many options. Walkable distance to the main clubs. And just 15min by taxi to the city center and airport. We will come back to Fergus Ibiza and will recommend to friends and family too.
2023년 8월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Livia, Thank you for taking the time to leave your opinion about our FERGUS Style Bahamas and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Nick

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place, would come again!
2023년 8월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Nick, Thank you so much for choosing to stay with us at our FERGUS Style Bahamas and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

4/10 - 별로예요

Naif

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel condetions was not nice . Kind of old , air-condition was horrible. Food is just to fill space " no quality at all " . Staff is over stressed due to the tones of work so you can see its reflect on the service
2023년 8월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Naif, Thank you for taking the time to tell us about your experience at our FERGUS Style Bahamas. It's disappointing to learn that you were unhappy with certain aspects of your stay. Please rest assured your comments and suggestions concerning the general impression given have been shared with our Management for review and action. We hope we have the opportunity of welcoming you back to the hotel in the near future to show you all the improvements made. Kind regards and best wishes,Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Brahim

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Brahim, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Bahamas. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

6/10 - 괜찮아요

Delia

좋아요: 직원 및 서비스
별로예요: 청결 상태
Die Anlage war schön, aber die Zimmer waren nicht wirklich sauber und teilweise stark abgenützt.
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 26일
Sehr geehrte Delia, vielen Dank für Ihren Aufenhalt in unserem FERGUS Style Bahamas und für Ihr Feedback bei Expedia Group. Es tut uns Leid zu hören, dass unser Hotel dieses Mal Ihre Urlaubsansprüche nicht erfüllt hat, insbesondere wg. des vom Zimmer gemachten Eindrucks und dessen Sauberkeit. Wir haben Ihre wertvollen Kommentare gut notiert, und werden sie an unseren Abteilungsleiter und Management weiterleiten, damit unsere Einrichtungen und Service verbessert werden können. Wir wünschen Ihnen alles Gute und verbleiben mit freundlichen Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 26일
Sehr geehrte Suzanne, vielen Dank für Ihre ausgezeichnete Bewertung unseres FERGUS Style Bahamas. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

2/10 - 너무 별로예요

Richard

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My review won’t make much a difference but from an avid traveler and reasonable person, I would say this hotel is absolutely sun par. Inconsiderate staff, central air hardly pushes out fresh air, and restrooms look like a Motel 8 at best. You will not get the bang for your buck here unfortunately
2023년 8월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 26일
Dear Richard, Thank you for taking the time to tell us about your experience at our FERGUS Style Bahamas.It's disappointing to learn that you were unhappy with so many aspects of your stay. Please rest assured your comments and suggestions have been shared with our Management for review and action. Your experience is certainly not the standard we usually provide and we apologise for any disappointment caused. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Idalete

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 26일
Dear Idalete, Thank you very much for choosing our place for your holidays and the valuable rating given to the FERGUS Style Bahamas. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Annabelle 님, London

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at Fergus, great location handy for the airport and local clubs, nice view of the beach and friendly helpful staff. Breakfast buffet was plentiful and varied and drinks from the pool bars were nice and not too expensive. Good pool with plenty of sunloungers, good vibes and music to relax around the pool during the day. Would recommend!
2023년 8월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 10일
Dear Annabelle, Thank you so much for choosing to stay with us at our FERGUS Style Bahamas and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience, FERGUS STYLE BAHAMAS

2/10 - 너무 별로예요

Emily

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room unbelievablly moldy and midlewy - worst I'd ever experienced - and we were given a very difficult time about changing rooms. Staff was not friendly. We were in 4 different places and Spain and Portugal and had wonderful experiences at all - with the exception of our night/day at your hotel.
2023년 8월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 10일
Dear Emily, Thanks for your stay with us and your valuable feedback on our FERGUS Style Bahamas. We are concerned to read of the deep disappointment you experienced with our hotel, the impression given by the room where you were accommodated and the problem solving skills of our team. Please accept our sincere apologies for your experience. Be certain we will share your feedback with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience, FERGUS STYLE BAHAMAS

8/10 - 좋아요

Teryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is not too expensive for the area. If you're looking to stay close to the clubs without breaking the bank, it's a good option. We were able to walk to Hi Ibiza and Ushuaia easily, it took maybe 5 mins, but the hotel itself was quiet at night. The pool is fun and has a dj during the day, and there's easy access to the beach. The room was quite hot and we had a hard time getting it to be cool enough despite having our AC on the highest level.
답변 제공: Customer Experience 님, 2023년 8월 10일
Dear Teryn, Thank you for taking the time to submit your feedback in respect of your stay with us at our FERGUS Style Bahamas. We are glad to know that you liked our hotel. Be assured we have noted your feedback about the proper working of the air conditioning in the rooms given the heat these weeks which has been duly reported to our Management team to look into it. Thanks for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience, FERGUS STYLE BAHAMAS

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible beds
Worst 4* hotel I've ever stayed at. Most uncomfortable rooms, don't expect to sleep if you stay here.Hurt my back on the springs on the mattress, hotel manager didn't care. Stayed in 3* hotels with more comfort and customer service in Ibiza. Won't be using this place again
2023년 8월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 26일
Dear guest, Thanks for your stay with us and your valuable feedback on our FERGUS Style Bahamas. We are concerned to read of the deep disappointment you experienced with our hotels and our service. Please accept our sincere apologies for your experience. Be certain that we will share your feedback about the comfort of the beds and the rooms in general with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
2023년 7월에 7박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 3일
Dear guest, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value your constructive rating and we be certain we will keep on working to make our guests feel like home. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 5일
Dear guest, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value your rating and be assured we will keep work on to make our guests feel like home. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Rosie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really excellent stay here for the price we payed we were so impressed. The breakfast was amazing, so much variety, and perfect to have a proper English breakfast. Walking distance to Ushuaia and hi Ibiza, other clubs are a short taxi journey. Perfect location. Really impressed with this stay!!
2023년 7월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 3일
Dear Rosie, Thank you kindly for your lovely feedback regarding your stay with us at the FERGUS Style Bahamas. We are delighted to learn you had such an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

6/10 - 괜찮아요

Megan

2023년 7월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 26일
Dear Megan, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Bahamas. We are pleased to hear that your accommodation was satisfactory on the whole and a good choice of accommodation for you. Your rating has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group.We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Benjamin 님, Cardiff

2023년 7월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 8월 10일
Dear Benjamin, Thank you kindly for your excellent rating regarding your stay with us at the FERGUS Style Bahamas. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience, FERGUS STYLE BAHAMAS

6/10 - 괜찮아요

Ilario

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
-
2023년 7월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 24일
Dear Ilario, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Bahamas. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value your constructive rating and be certain we will work on improving our offering. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Rafik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 17일
Sehr geehrter Rafik, vielen Dank für Ihre ausgezeichnete Bewertung unseres FERGUS Style Bahamas. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

ARKADIUSZ

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 9일
Dear ARKADIUSZ, Thank you very much for your excellent rating as well as for your stay at our FERGUS Style Bahamas. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience.FERGUS STYLE BAHAMAS

8/10 - 좋아요

Sonia 님, Fort Lee

2023년 6월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 24일
Estimada Sonia, Le estamos muy agradecidos por la valoración que nos dedica tras su estancia en nuestro FERGUS Style Bahamas. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place to be pour les fetards
2023년 6월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 9일
Cher nicolas, Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Toute l'équipe du FERGUS Style Bahamas se joint à moi pour vous remercier de vos mots. Au plaisir de vous revoir et de vous accueillir à nouveau. Cordialement, Susana Cuesta, Customer Experience.FERGUS STYLE BAHAMAS

2/10 - 너무 별로예요

BRIAN 님, IRVINE

2023년 6월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 7월 17일
Dear BRIAN, Thanks for your stay with us and your valuable feedback on our FERGUS Style Bahamas. We are concerned to read of the deep disappointment you experienced with our hotel and our service. Please accept our sincere apologies for your experience. Be certain that we will share your rating with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

6/10 - 괜찮아요

Alexander

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 25일
Dear Alexander, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Bahamas. We are pleased to hear that your accommodation was satisfactory on the whole and a good choice of accommodation for you. Your constructive rating has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Massimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Compleanno di Massimo
Siamo tornati al Fergus Style Bahamas dopo gli anni della pandemia, e come sempre abbiamo trovat un ambiente molto curato con ottimo rapporto Qualitò/prezzo. Rispetto all'ultimo nostro soggiorno al Bahamas abbiamo trovato un forte incremento dei prezzi e alcuni cocktail non inclusi nel prezzo allinclusive ( perchè? ) inoltre abbiamo riscontrato un appiattimento nella varietà dei prodotti del ristorante. I prodotti proposti sono molto validi e coprano tutti i gusti possibili ma mancano di varietà tra pranzo e cena e si ripetono day after day. Nelle nostre passate esperienze, sempre in questo periodo dell'anno, avevamo trovato molto più ricchezza di varietà e cura anche nella presentazione dei piatti con presenza di chief... Comunque esperienza ottima e da consigliare
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 11일
Dear Massimo, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Bahamas on this your new visit. We are very glad to know that your stay in our hotel was again satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the changes introduced, like the drinks selection in the AI along with the meals variety offered in the restaurant from day to day, we have already noted them down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

MAURA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place we stayed at was very clean and all the staff was nice ! Only con was the elevator was out of service :( we got more work out of it
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 11일
Dear MAURA, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Bahamas. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. As for the elevator, we are well aware of it, though there is not much we can do since their repair depend on spare parts that are coming from the mainland. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not 4 star
The bathroom really needs refurbishment, the hotel was very noisy through the night and poorly insulated rooms, 3 nights I was woken by guests multiple times and had to ask them to be considerate of other guests. The balcony and floors were dirty and required cleaning. Breakfast quality is just ok, the drinks that accompany breakfast are poor and juice is supplied out of a machine and really not fresh. Overall I don’t rate the standard of accommodation and do not class it as a 4 star.
2023년 5월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 11일
Dear Guest, Thank you very much for your stay and your valuable feedback about the FERGUS Style Bahamas. We are sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the needed revamp of the room baths, the soundproof insulation of the rooms along with the daily housekeeping service and the drink offered in the restaurant for breakfast. We have taken good note of all your proposals and we will do our best to improve our offering. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Andy 님, Worcester

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff vas very tentative and helpful. Place was located in a perfect nice area and easy to move around.
2023년 5월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 21일
Dear Andy, Thank you very much for your excellent review as well as for your stay at our FERGUS Style Bahamas. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Ivan

좋아요: 직원 및 서비스
별로예요: 청결 상태
El personal muy bien, falta de limpieza en terrazas y mantenimiento faltaba por que creo que acababan de abrir ese dia.
2023년 4월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 16일
Estimado Ivan, Queremos agradecerle muy sinceramente que comparta sus impresiones sobre su estancia en nuestro FERGUS Style Bahamas con nosotros.  Apreciamos su opinión y comentarios, los cuales nos son de gran ayuda para mejorar nuestro servicio. Hemos tomado buena nota de sus comentarios constructivos con respecto a la limpieza y el mantenimiento general en las terrazas y los remitiremos a la Dirección para su consideración y mejora. Gracias igualmente por elegir FERGUS Group.Esperamos poder volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel. Un afectuoso saludo, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Julius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Preis Leistung und tolles Hotel in der Mitte von allem.
2023년 4월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 2일
Sehr geehrter Julius, vielen Dank für Ihre ausgezeichnete Bewertung unseres FERGUS Style Bahamas. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Aaron

2022년 10월에 3박 숙박함

8/10 - 좋아요

MONICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 8박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 31일
Dear MONICA, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Bahamas. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group.We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS

8/10 - 좋아요

Luca

2022년 10월에 1박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 15일
Dear Luca, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Bahamas. We are pleased to hear that your accommodation was overall satisfactory and a good choice of accommodation for you. Your rating has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards,Susana Cuesta. Customer Experience. FERGUS STYLE BAHAMAS

10/10 - 훌륭해요

Paula

2022년 9월에 3박 숙박함

6/10 - 괜찮아요

Matthew

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Customer Experience 님, 2022년 10월 2일
Dear Matthew, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Bahamas. We are pleased to hear that your accommodation was satisfactory on the whole and a good choice of accommodation for you. Your constructive rating has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE BAHAMAS