콘도, 침대(여러 개), 발코니, 바다 전망 (T1 506) | 숙박 시설 구내

롱 비치 리조트 바이 서던 베이케이션 렌탈스 여행 후기

롱 비치 리조트 바이 서던 베이케이션 렌탈스
10511 Front Beach Rd, Panama City Beach, FL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 696개 이용 후기 중 194개" "
평점 8 - 좋아요. 696개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 696개 이용 후기 중 122개" "
평점 4 - 별로예요. 696개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 696개 이용 후기 중 75개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

HAKBAE

좋아요: 객실의 편안함
별로예요: 청결 상태
So.so
수영장과 해변은 최고! 주변 음식점과 교통은 혼잡
2018년 7월에 3박 숙박함
답변 제공: Manager 님, 2018년 7월 6일
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

10/10 - 훌륭해요

Bud

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay at longbeach, I like the area and the resort has always been great.
2024년 2월에 6박 숙박함
답변 제공: Michael C. 님, 2024년 2월 15일
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!

8/10 - 좋아요

Erica 님, Monterey

연인과의 여행
좋아요: 편의 시설/서비스
The property needs some updating but was kept fairly clean, pool was clean. One pool was very warm so that made it so handy since it was cooler weather. The room itself needs updates. There was no quilt on the bed and the one guest services brought up smelled like mildew along with the extra pillow cases that were requested. Kitchen and bathroom can use updated cabinets. Headboard on the bed was very loose and kept making noise every time we turned over in the bed. Several Plug ins missing cover plates. Shower curtain and balcony/window curtains had black stains i am guessing from dirty hands. But all in all we had a good time and enjoyed our visit.
2023년 10월에 5박 숙박함
답변 제공: Michael C. 님, 2023년 11월 3일
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Michael C. 님, 2023년 10월 24일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Michael C. 님, 2023년 10월 24일
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for any inconveniences.Your score has been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 - 괜찮아요

Kitty

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The view was amazing. There were several missing blinds so there was no way to darken the bedroom to sleep. The hairdryer was broken and the bed was very uncomfortable
2023년 9월에 5박 숙박함
답변 제공: VacayHome Connect 님, 2023년 10월 2일
Thank you for taking the time to share your recent experience. We take our guest feedback as a way to improve our service and as such we have shared your comments with our on-site team.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Inside the condo could use a little new door stoppers and bathroom sink stoppers didn’t work
2023년 9월에 7박 숙박함
답변 제공: Michael C. 님, 2023년 9월 21일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 - 좋아요

Linda

2023년 9월에 5박 숙박함
답변 제공: VacayHome Connect 님, 2023년 10월 2일
Thanks for staying with us, we work hard to make our guests happy and appreciate your feedback.

10/10 - 훌륭해요

Tori

좋아요: 청결 상태, 숙박 시설 상태 및 시설
This condo was beautiful and exactly what we needed for our vacation.
2023년 8월에 7박 숙박함
답변 제공: Michael C. 님, 2023년 9월 6일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Michael C. 님, 2023년 8월 29일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 - 너무 별로예요

Jannifer

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I TRULY BELIEVE THIS IS A DECENT PROPERTY. HOWEVER, WHEN I ARRIVED, THERE WAS NO AC NOR POWER. I GET THAT SOME THINGS ARE UNCONTROLLED, BUT IT HOW THE MANNER WAS HANDLED. IT WAS A 4 HOUR PROCESS THAT ONLY TOOK ORBITZ 40 MINUTES TO RESOLVE. IT WAS THE RUN-AROUND AND ME CONSTANTLY HAVING TO FOLLOW UP WITH SOUTHERN RENTALS THAT MADE THE PROCESS SO FRUSTRATING
2023년 7월에 3박 숙박함
답변 제공: Michael C. 님, 2023년 8월 1일
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

2/10 - 너무 별로예요

Tonya

2023년 7월에 4박 숙박함
답변 제공: Michael C. 님, 2023년 8월 1일
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for any inconveniences.Your score has been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 - 훌륭해요

Noemi

가족 여행
좋아요: 청결 상태, 객실의 편안함
Balcony door wouldn't latch so they wouldn't lock but it was okay because we were on the 7th floor.
2023년 6월에 2박 숙박함
답변 제공: Michael C. 님, 2023년 7월 6일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 - 괜찮아요

Tamara

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Resort is very good. Very beautiful and nice pool and hot tub on property .location Amazing ,close to everything. But the room we had need a good remodel. We had four people in the condo , but the bed sheets and pillowcases were for two people only. There was a good amount of dust in the room . Need a new furniture in the living room.
2023년 6월에 4박 숙박함
답변 제공: Michael C. 님, 2023년 7월 6일
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 - 훌륭해요

Tara

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect for what we were looking for. Beautiful views.
2023년 5월에 6박 숙박함
답변 제공: Your Southern Team 님, 2023년 6월 7일
Hello, We love a good family vacation and we are happy to know that you had a great time! Thank you for your review! We hope to see you again next year! Kindest Regards, Your Southern Team

4/10 - 별로예요

Ashley

2023년 5월에 6박 숙박함
답변 제공: Michael C. 님, 2023년 6월 1일
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for any inconveniences.Your score has been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time- lovely place
2023년 5월에 5박 숙박함
답변 제공: Michael C. 님, 2023년 5월 17일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 - 훌륭해요

Christopher

2023년 5월에 3박 숙박함
답변 제공: Michael C. 님, 2023년 6월 1일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 - 좋아요

Brandi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Clean, nice rooms and view, 1 roll of bathroom tissue for four people..Had to buy tissue..Rooms should come with at least a 4 pack for guests who are staying for days
2023년 4월에 3박 숙박함
답변 제공: Michael C. 님, 2023년 4월 18일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 - 좋아요

Daniel

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
La plage est incroyable et ultra propre, le condo à un besoin d'amour urgent, pas d'eau chaude pendant 4 jours, laveuse et sècheuse non fonctionnelle, frigidaire qui coule, ustensille manquant (pas de couteau), des rénovations faits dans les autres condos et bruit toute la journée et jusqu'à 9h00 pm le soir!
2023년 2월에 14박 숙박함
답변 제공: Michael C. 님, 2023년 3월 24일
Merci d'avoir pris le temps de nous faire part de vos commentaires, car nous attendons de nos clients qu'ils bénéficient d'équipements de première classe. Nous avons également envoyé un membre de l'équipe lorsque vous nous avez informés de l'eau chaude, et nous avons déterminé que le chauffage fonctionnait correctement. De plus, nous nous assurerons que les autres éléments que vous avez mentionnés sont traités avant l'arrivée de notre prochain invité.

8/10 - 좋아요

Helen

좋아요: 객실의 편안함
I enjoyed staying here, will definately come again. There was some issues but....
2022년 12월에 6박 숙박함
답변 제공: Michael C. 님, 2023년 1월 5일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 - 훌륭해요

Nic

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was small but overall great place to stay
2022년 10월에 4박 숙박함
답변 제공: Michael C. 님, 2022년 11월 1일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 - 괜찮아요

Sam

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great view, but the unit was the dirtiest I've ever stayed in!!!
2022년 10월에 6박 숙박함
답변 제공: Michael C. 님, 2022년 11월 8일
We sincerely apologize for the condition of the home home when you arrived. In order to ensure that it's always immaculate for our next guest, we've asked our team to perform more thorough inspections going forward.

4/10 - 별로예요

Flo

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the amount of money we paid, they gave us ONE roll of CHEAP toilet tissue and refused to replinish! There was ONE TINY bath soap, ONE hand towell (another was wadded up under the bed which we didn't touch), NO Kleenex, NO laundry supplies, NO clock in the bedroom, Lock on the balcony door was broken, Furniture was worn to the point that it was awful on backs; blood stains and body odor on comforter. The unit needs refurbishment BADLY! A piece of metal trim on the outer deck was buckled and peeling up. What is that about??? What we did like was we forgot about the time change between Georgia and West Florida, and the office let us in early, the view, the large balcony, and the comfortable (if blood-stained) bed. This is a 14-story building and only 1 elevator was working while we were there for 4 nights - the other elevator stopped working on the 3rd day and we had to walk all the way down. Several people were trying to check out and had to hand-carry their luggage down who knows how many stair flights they had to deal with! We will not stay here again! We have pictures available upon request.
2022년 10월에 4박 숙박함
답변 제공: Michael C. 님, 2022년 11월 8일
Thank you for taking the time to leave us this feedback, as it will help us provide an even better experience for our future guests. It's great to hear we were able to accommodate you when you arrived early, as we strive to provide memories that will last a lifetime.

10/10 - 훌륭해요

Lawanda

좋아요: 청결 상태, 객실의 편안함
2022년 9월에 8박 숙박함
답변 제공: Michael C. 님, 2022년 9월 13일
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 - 괜찮아요

Shawn

2022년 7월에 7박 숙박함

2/10 - 너무 별로예요

Jake

2022년 7월에 3박 숙박함

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We stayed at this property for three nights. We were in tower 3 and the lobby smelled awful. We had to hold our breath every single time. I received the lock code for our door via email but not the actual room number which was confusing. I had to actually check in to find out which location. Would have been nice to not have to go to a separate location to check in. This property is good for a family who isn’t fussy. A family who wants an ocean front balcony and nothing else. The decor was outdated and the condo was in major need of repairs. There was a hole in the bathroom wall that had been replastered but not re-painted. The bathtub needs to be replaced completely. Dusty and ugly. The king size bed hurt my back and was very thin. The worst part was checkout. Checkout time is at 10a and they send you a code via email and text. It was about 9:45a and we were talking out the trash and looking around to ensure we got everything. Housekeeping came and stood inside the doorway watching us. Even before I hit the checkout link. We asked them to come back at 10a and they didn’t understand because they spoke no English. It was very uncomfortable.
2022년 6월에 4박 숙박함
답변 제공: Michael C. 님, 2022년 6월 21일
Thank you so much for reviewing your stay with us. We sincerely appreciate your candid feedback, and apologize these inconveniences. Your comments have been shared with our onsite team for review. We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 - 괜찮아요

Wendy

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I love the resort, beach area and parking was very easy. The unit we stayed in was run down and is in need of repairs. The AC unit was leaking into the kitchen and bathroom tiles were missing in the bathroom where there was another leak. We were provided four towels which we constantly had to wash (along with the four beach towels we brought) so that would could keep cleaning up the water. Maintenance showed up 24 hours after we called and repaired the leak with the AC but said they could not do anything with the ceiling leak in the bathroom because it was the unit above us with the problem.
2022년 4월에 3박 숙박함
답변 제공: Michael C. 님, 2022년 5월 19일
Thank you so much for reviewing your stay with us. We sincerely appreciate your candid feedback, and apologize for these inconveniences. Your comments have been shared with our onsite team for review. We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 - 훌륭해요

Stephanie

반려동물 동반 여행
좋아요: 청결 상태
I was locked out of my unit and took most of the morning of Christmas Eve to get in
2021년 11월에 28박 숙박함
답변 제공: Front Desk Manager 님, 2022년 1월 6일
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 객실의 편안함
Long Beach pros and cons
Stayed 5 days. Location great, room clean and beach front view and access ideal. But unit needed some cosmetic fixes to knock off some of the wear. Front door was in bad shape. Very rusty and needed painted so not a good first impression. The side of the refrigerator was also rusty and needed epoxy painted on the side and bottom. Bed was very comfortable and so was the couch. Rooms were nice sized and the kitchen was very well stocked for all the cooking we did. Also enjoyed having a beach view from both the living room and bedroom. The balcony was large, plenty of chairs, a table and a lounger. Multiple pools were nice but water was cold. Hot tubs were great. There was a 1 and a half hour delay getting into our room because it wasn't ready which was a little frustrating and we were on the 12th floor when I had asked for a lower floor due to my dislike of heights but none were apparently available. Can't understand the large cleaning fee considering you have to take out the trash, wash the dishes, strip the bed and gather all the towels and linens for the cleaning crew before you leave. Doesn't leave much for them to do. Overall it was a relaxing stay with beach access and a nice view. Mostly cosmetic issues that need to be addressed. Considering how much you are paying to stay here I expected it to be a little nicer.
New
Balcony
Rusty door
Rusty fridge
2021년 10월에 5박 숙박함
답변 제공: Front Desk Manager 님, 2021년 10월 18일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 객실의 편안함
Top notch
We enjoyed our stay, everything was awesome, parking great!! Elevator’s are quick, pools are very nice, everything is super clean, our condo was perfect. We will be back here for another vacation for sure.
2021년 9월에 14박 숙박함
답변 제공: Front Desk Manager 님, 2021년 10월 4일
Thank you for providing your feedback regarding your stay at our resort. We are so glad you enjoyed your visit! We are continually striving to exceed our customer's expectations and your input is truly appreciated.

10/10 - 훌륭해요

Corey

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views and better location
2021년 7월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2021년 9월 30일
Thank you for staying with us! We appreciate your feedback!

8/10 - 좋아요

Lindsay

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Location , this is my hotel is very nice and clean , My suite 14 floor was hot at 80 • degrees I don’t know if the problem was the A C , or because was the last floor
2021년 7월에 2박 숙박함
답변 제공: Front Desk Manager 님, 2021년 9월 30일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

everett

가족 여행
좋아요: 청결 상태, 객실의 편안함
Awesome stay for the family
Great view and the room was bigger than expected! Had everything we needed for the stay!! Well other than a broom! We left it there so hopefully it's there for others.. especially with all the sand associated with the beach.. Anytime we go back, this will be our go to spot in Panama!!
2021년 8월에 6박 숙박함
답변 제공: Front Desk Manager 님, 2021년 8월 22일
Thank you for staying with us! We appreciate your feedback.

2/10 - 너무 별로예요

Kimberly R.

별로예요: 청결 상태
Will not be back
Check in process was terrible. Very unorganized. Also, GPS wasn’t correct for check in location. Room wasn’t ready on time. Online Pictures were not of the room we stayed in. I read on a previous post about roaches. I can confirm the place is crawling with roaches. Very dark bathroom. Toilet leaked the whole time. No batteries in the remotes for the TV’s. The facility really needs some major updates. The location was ok. The view was amazing. The balcony was huge. The pool area was nice.
2021년 7월에 6박 숙박함

8/10 - 좋아요

Alecha

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Nice resort, could be better
Overall nice resort. I did not get to check in until after 6pm. The tubs were filthy. None of the televisions worked.
2021년 7월에 2박 숙박함
답변 제공: Front Desk Manager2 님, 2021년 8월 3일
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Maintenance is desperately needed. Toilet ran constantly, condensating all over the bathroom floor, tub wouldn’t drain properly, so we showered standing in dirty water, half the lights didn’t work, stove burners don’t sit flat, making cooking difficult, sliding door on back porch didn’t lock (entire latch mechanism is missing) ceiling tiles are moldy, and a horrible mattress in the pull-out couch. My kids slept on the tile floor instead. Roaches in the kitchen. Pool and beach were amazing. We’ll enjoy those things somewhere else next time.
2021년 7월에 7박 숙박함
답변 제공: Front Desk Manager2 님, 2021년 8월 3일
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great location in Panama City Beach. The only issue was there was no dish cloths or towels, but I left some for others to use.
2021년 7월에 7박 숙박함
답변 제공: Front Desk Manager2 님, 2021년 7월 27일
We are sorry about this, we would normally be able to have our housekeeping deliver some if we were notified. Thank you for staying with us and we appreciate your feedback. We will work on improving our services. Safe travels!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The resort was nice. Our room wasn't ready until 6:30 when checkin was 4. The room wasn't clean when we finally were able to cueckin. The washer in our unit didn't work.
2021년 7월에 7박 숙박함
답변 제공: Front Desk Manager2 님, 2021년 7월 26일
We apologize for the delays. We would like to get more information about your stay and assist you further. Please contact us at the Front Desk to better assist you. Thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and Room were great check in and out was a little issue, room was clean property was as described
2021년 7월에 6박 숙박함
답변 제공: Front Desk Manager 님, 2021년 7월 24일
Thank you for staying with us! We appreciate your feedback!

4/10 - 별로예요

Courtney

별로예요: 청결 상태
The floors were leaking there were roaches everywhere sliding door hard to open n close
2021년 7월에 6박 숙박함
답변 제공: Front Desk Manager 님, 2021년 7월 15일
Thank you for providing your feedback regarding your stay at our resort. We are very sorry that you experienced these issues and we will pass this information on to the appropriate departments. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 7월에 5박 숙박함
답변 제공: Front Desk Manager 님, 2021년 7월 17일
Thank you for staying with us!

2/10 - 너무 별로예요

Liliana M.

False advertising!
Got this rental thinking what I rented was the same as the pictures. That was not the case, checked in all was great but getting to the room was the disappointment! It was not the room I rented. I called main office and advised them I had the incorrect room. They said “no your rental went through Expedia as a DELUXE SUITE, so that’s what we gave you. This room was NOT deluxe at all!! Well not for the amt I paid for. The room was clean but smelled like mold, both tv’s in condo did not work at all. We usually don’t use TVs but it was much needed as we did have storms come through. Overall would not rent this false advertised condo “DELUXE SUITE”
2021년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Security was understaffed, not what it has been in the previous years that we’ve stayed there. There were additional fees at check in that were unexpected.
2021년 6월에 4박 숙박함
답변 제공: Front Desk Manager 님, 2021년 7월 6일
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer's expectations and your input is truly appreciated.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying here!
2021년 6월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2021년 7월 6일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Robyn M.

좋아요: 청결 상태
Great
Great, we’ll be back
2021년 6월에 3박 숙박함

2/10 - 너무 별로예요

Ashley M.

별로예요: 청결 상태
Terrible experience
The whole process was terrible! Unable to contact anyone regarding the condo, the condo was not what was advertised and it was NOT clean. The front desk was NOT helpful and she was very rude!
2021년 6월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
It was close to restaurants and Walmart.. lack of communication and our bed sheets wasn’t too clean
2021년 6월에 2박 숙박함
답변 제공: Front Desk Manager2 님, 2021년 6월 30일
We will work diligently to address your concerns. We apologize for your inconvenience. Thank you for staying with us!

10/10 - 훌륭해요

BRIDGETT

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 6월에 4박 숙박함
답변 제공: Front Desk Manager2 님, 2021년 6월 23일
Thank you very much for staying with us! We appreciate your feedback!