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그랜드 서비스 스위트 앳 타임즈 스퀘어 여행 후기

3.5 out of 5
그랜드 서비스 스위트 앳 타임즈 스퀘어
Tower A, Berjaya Times Square, 1 Jalan Imbi, Kuala Lumpur

이용 후기

5.4
평점 10 - 훌륭해요. 70개 이용 후기 중 13개" "
평점 8 - 좋아요. 70개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 70개 이용 후기 중 7개" "
평점 4 - 별로예요. 70개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 70개 이용 후기 중 25개" "

5.0/10

청결 상태

5.4/10

직원 및 서비스

5.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

アデノ 님, 横浜市

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
モノレールImbi駅直結、チェックインが最初の難関
モノレールImbi駅直結のBerjaya Times Squareショッピングセンタービルと同じビルにあります。ショッピングセンター営業時間内はビル内を通ってモノレール駅まで行けますし、営業時間外も軒下を通ってモノレール駅まで移動できます。 最初のチェックインが難しいでしょう。駅やビルにホテル名の案内はありません。East Tower A の地上階にホテル出入口があります。"SERVICE SUITE" と書かれているショッピングセンター側からはチェックイン後でないと出入りできず、最初は外側から中に入ります。セキュリティーデスクに座っている人に、ホテル名を伝えて、ホテルスタッフの電話番号を教えてもらいます。そのスタッフに電話して、セキュリティーデスクまで来てもらいます。そして、部屋まで案内してもらいます。 以上の流れのため、早めにチェックインした方がよいでしょう。また、一般のホテルではチェックイン予定時刻より早く着いた場合に荷物を預かってもらえることがありますが、ここでは難しいです。 フロントデスクが存在しないため、チェックアウトの時間や方法をホテルスタッフと相談して決めることをおすすめします。 チェックインするとカードを２枚受け取ります。部屋の出入り用と、地上階の出入り用です。エレベーターで上がるときもセンサーにカードをあてる必要があります。 部屋は広く、家族やグループで過ごすのによいでしょう。一人や二人だと惜しいぐらいです。電気ボッドだけでなく、電子レンジもあり、自炊に向いています。 眺めがよく、West側のタワーが見えました。その手前にプールが見えます。プール利用時は１５階でおります。7:00AMから10:00PMまで利用できます。 バスタブとシャワースペースと両方がありました。お湯が出なかったので人によってはつらいかも。常夏のマレーシアではありますが。 利用手引きや案内書は特にありません。電気ポッドやカップなどは探せば見つかるでしょう。 ＴＶはＢＢＣとＮＨＫを見ることができました。 朝食会場はありません。前日のうちに買っておいてもよいし、周辺にコンビニが複数あります。 地元の人々の朝食の場を見たいなら、ICC Puduの店舗がおすすめです。朝５時から営業し、朝早くから大勢の人でにぎわっています。野菜や果物、生活雑貨なども売られています。歩いて１０分程度ですが、わかりやすい道順ではなく、案内は特にないため、道順を確認して明るいうちに行くことをおすすめします。
2017년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Worst experience
Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
最低
とにかくフロントで待たされ、荷物も預けることができませんでした。その上、チェックインするのに部屋を管理している代理店に自分で電話しろなど言われ、普通のホテルではありませんでした。とにかく最悪です。

2/10 - 너무 별로예요

Mohammed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience

6/10 - 괜찮아요

jp 님, malaisie

Hôtel accueillant dans le centre-ville
Malaisié' Les gens très gentils au moins je vais très bien et magnifique un pays avoir

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com

6/10 - 괜찮아요

Hazman

별로예요: 숙박 시설 상태 및 시설
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.

2/10 - 너무 별로예요

Billy 님, Canada.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smelly and Dirty room.
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.

4/10 - 별로예요

samantha 님, singapore

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Disappointed
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Chun Kiong 님, Penang, Malaysia.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience!
When we arrived, first we can't find any hotel counter. We then asked the security, and the security pointed us to somebody. We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!! We then forced to listen the person, and he told us they have no more room in the original venue. Then he asked us to walked to a separate residential building behind the original location. We then being put inside a room that totally different from the original description. We booked a room with 1 twin bed plus 1 single bed. It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever. Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hopeless
We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스

4/10 - 별로예요

Aussie Girl 님, Perth, Australia

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
OLD & DISGRACEFUL FOR WESTERN SYANDARDS
Stayed at BTS hotel many times with same apartment style set up. Stayed in apartment twice, this being 2nd time. Found it very clean HOWEVER with leaking TOILET BOWL (fixed immediately), not very good air cond and worst of all A DISGRACEFUL TOILET SEAT!!! it was so old they painted it with white paint!!! Have you ever sat on a painted toilet seat??? Obviously owner by a private owner who is more concerned re his every cent spent than the "western acceptable comforts" of the customer. I forgot to take the photo but don't take Room 32-13 run by "GRAND". Each name is run and owned by different owners/agent, there's no consistency, just one's luck! Having said all that it's clean and cheap! I know it's clean as I cleaned it upon arriving and it shows it's clean.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location of hotel is difficult to find
The hotel location is difficult to find. Many people confuse between Tower A and B even taxi drivers Even hotel room is large, however, facilities are old and dirty. A bit disappointed with quite expensive cost

4/10 - 별로예요

LOO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large room, but the furnitures and the interiors of the hotel are old, dusty and not well maintain. The wifi connection was super slow.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand Service Suite at Times Square
An excellent time spent here. Totally recommnended ... Fabulous! Great value for money! Great location! Great facilities! Overall - no issues ... Nothing but praise

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Flot udsigt, stor usikkerhed!
Meget flot værelse - faktisk en hel lejlighed. Fantastisk udsigt!. Dog ikke en del af et hotel, men vi forstod aldrig helt sammenhængen. Vi kunne ikke finde hotellet og søgte hjælp på hotel på samme adresse, men andet navn. En af de mennesker, der arbejdede ringede til en fyr, der efter 10 minutter dukkede op og fulgte os til værelset (gennem det andet hotel). I receptionen på dette hotel,var man meget uvillig til at hjælpe os og vi kunne ikke opbevare bagagen, men måtte efterlade den på værelset og afhente den senere på et kontor i et shoppingcenter. Vi var noget bekymrede! Vi opdagede heldigvis at shoppingcenteret lukkede ½ time før vores aftalte afhentningstidpunkt, så vi var der i god tid og fik bagagen.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
オーナーズホテルだけに
個人所有のマンションをホテルとして経営してることを知らずにブッキング。 チェックインもフロントでは無く、ロビーにもセキュリティで入れない。 担当者を電話で呼び出して、チェックイン手続きする。 ようやく、カードを貰い部屋へ案内される。 床の絨毯が汚い。 Wi-Fiも、オーナーが入金して無くて初日は使えず。翌日入金してもらう。 ルームサービスも出前があるだけ。 シャワーも壊れていて初日はお湯が出なかった。翌日修理。 ボデーソープが無く小ちゃい石鹸だけ。 ベッドメイキングは毎日されていたけど、シーツは毎日交換されていたか定かでは無い。 タオルの交換も日に日に減っていく。 トイレットペーパーも補充は翌日。 オーナーホテルなので、ホテルの清掃係は何もしてくれない。と言うか出来ない。 唯一救われたのは、担当の方が非常に親切でした。出来ることは何でもトライしてくれた。

2/10 - 너무 별로예요

Christian 님, TOULON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A éviter
La chambre réservée s'est avérée être dans un état catastrophique de délabrement et de saleté. Devant nos mines déconfites, le loueur (qui au passage n'est pas l'hotelier mais un gestionnaire de sous-location) nous en a attribué une autre, en meilleur état et un peu plus propre. Cela étant, les chambres ou appartements ne correspondent que de très loin à la description du site et ne sont absolument pas "Non-fumeurs" . A éviter.

6/10 - 괜찮아요

ELFY SHAHROM 님, Sarawak

Short stay
For its average.. Strategic location but can improve on facilities like provide ironing tools and parking free.

2/10 - 너무 별로예요

ponkster 님, toronto

Horrible experience.
We get there and have to wait for somebody to show up.No check in desk A guy shows up and takes us to a room (not desirable) and gives an option to see the other room which we took (was better). Tv didn't work properly had no hot water for 1 day and after dinner came back and Internet gone Hard to find anybody to fix issues.

4/10 - 별로예요

Grace 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location.
1 night stay at the hotel. Location is good. Poor wifi in room. Room is big, but very smelly, bedsheet is dirty.

4/10 - 별로예요

cindy 님, Malaysia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location for stay
The big shopping mall just down the hotel. The swimming pool Was great. Goos locations too

2/10 - 너무 별로예요

Hossain 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never book from this listing, Please REMOVE!
If i could give 0 out of 5, i would. This is not your typical hotel/apartment, Once you book through Hotel.com you need to call the number provided to confirm booking. Which in my case, he never picked up his phone at all and i was left stranded without a hotel room at 12 midnight. I later found out that this guy (whose number is on the listing) does not actually own the apartment rooms, he leases from other room peddlers at this place. Security guards are useless and there is no Reception, Lobby, FrontDesk. Basically no service. It is a sleazy place for one night stands where you call in for a room through different people. Please do not book from this listing, and i called in to Hotel.com to request them to take this listing down.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OMG, the worst ever
I have stayed at 60+ hotels with Hotels.com, this was the worst condition EVER. Everything was stained or damaged or dirty. imagine a cooking pot had exploded, & the stains & smears on carpet, walls, shades, ceiling, towels, couch, bed, cabinets.....OMG, worse than you can ever imagine. On a positive note, the room was quiet, which made it scary, as there were weird sounds from the AC which didn't work....

10/10 - 훌륭해요

SAFINUDDIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Hotel
The place was really terrible.The bathroom will be flooded with water after each shower.The water tap was taped up instead of being fixed.The broken sliding door at the kitchen was also taped up instead of being fixed.The place has many lights that has gone out.There was exposed electrical wires too.The electricity box was a mess and had many wires jutting out of their own places.The safety at the suite was terrible .There were even holes in the walls of the apartment suite.The dining room table leg was broken and not fixed.The kitchen cupboards were dusty dirty and even had cockroach eggs in them.The drawers were full of previous users stuff that includes toothbrush , plastic bags and even underwear.The sink pipe below even had ALGAE growing on it already.The shower room heating system was also spoilt.The 2nd Day the air conditioning broke too.And it was very hot.The wire sockets of the lamps were also exposed.Thus making us fear for our safety.We didn't even dare use any of the sockets at all.Some of the furniture were broken and they only fixed them by taping them up.The wall mosaic was even broken exposing wall concrete.And the presentation candles were used and melted.And the most outrageous thing was when we were checking in.The management told us the place was fully booked even though we had already placed and paid our booking.They even attempted to relocate us to another location with a cheaper price.After we argued with them , they gave us a terrible room.

2/10 - 너무 별로예요

tt 님, TOKYO

별로예요: 청결 상태, 객실의 편안함
タオル交換等無いあり得ない施設
6日間滞在 タオル交換無し。元々あるタオルも滅茶苦茶雑菌臭い。 部屋の清掃は６日間で一回のみ。それも雑。 部屋は汚く、老朽化半端無く、洗面所の常時水漏れしていてモップが置いてある。 トイレットペーパー等が無くなって管理会社に連絡しても来てくれたのは翌日夕方でありティッシュ等の補充は無し。 エクスペディアさんに予約時に支払いすれば良いですが現地支払いを選択すると現金しか受付くれず。 Wi－Fiも玄関のみでしか使えず。 ホテルサービスは全く受ける事が出来ないのでプールサイドでタオルを借りたりプールサイドでの注文等も全てその場で支払わなくてはなりません。 同ホテルに宿泊したことがあり同様の施設だと思っていましたら全く別会社が管理するアパートメントルームでした。アパートメントルームには色々と泊まった事がありますがここ程酷い施設は無いです・・。ホテルと同じ建物なのでホテルスタッフの対応等は問題ありません。

4/10 - 별로예요

couple travlers 님, AUS

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Old, dirty and poorly run
This is not a hotel room, this is run through a tourism business called Danata. You can not check in before 3 and you can not leave your luggage. When you arrive at where your supposed to be you have to call the mobile number of a guy who works at Danata and then he will give you a key and leave. Everything must be paid in cash and if you don't have that large amount of cash on you, you will have to go get money out with your luggage just to get the room key. The room was smelly, poorly maintained and covered in mould and bugs. There were missing tiles, mould on the ceilings, walls and in the shower and around the sinks. There were bugs all through out the shower and someone else's shoes left in the shower so I know it wasn't cleaned properly. The bed sheets felt dirty and were stained. The "free wifi" also doesn't work. These services apartments are cheap and it is very obvious as to why. Please spend the extra money and stay at the berjaya Times Square hotel, not the services apartments. It's the same place but the apartments are privately managed SUMMARY - cheap and nasty, dirty and gross, poorly maintained and managed

2/10 - 너무 별로예요

Keng Leong 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse Hotel Room Stay at Berjaya Time Square
The unit is old and running out of maintenance plus full of cockroaches. Whole unit with the smell of mould. The flooring is sticky and a layer of dust on all table and basin. Sofa and bed with stain. Bathtub water leakage and whole toilet was flooded. Hotel price is over charged, worse than 2 star budget hotel.

4/10 - 별로예요

Tashfin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location good.Housekeeping &service is terrible.
Location is good but maintenance and service is horrible. The agent responsible for maintenance is shady character trying ti rip you off.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad - Stay Away!
So I had this hotel booked for 3 days - however i reached KL and the to this hotel a day later. The room that i had booked was not available - even though i had a guaranteed booking and was provided a sub standard room by hotel staff. It had no clean towels, no wifi, shower was faulty and in general bad condition. I checked out 1st thing in the morning after checking in at mid-night and booked into another hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

MOHAMED AMIN 님, Singapore

좋아요: 객실의 편안함
Quite a pleasant stay but it needs improvement.
The room was quite big and easily can accomodate a family of four. The city view was excellent. Shopping and eating was quite a challenge with easy accessible to the Times Square Shopping Mall. The room allocated to us need some refurbishment. The TV and it's reception was bad and the furniture need to be change as it seems quite old.

4/10 - 별로예요

Laurence 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wasn't aware Serviced suites not include cleaning
Room was not well maintained, looks old and dirty, felt uncomfortable staying inside. Considering the amount we paid for, it was not worth it. No cleaning of room. No TV services as well. No reception at the counter and checking in requires calling the agent using our auto roam.

2/10 - 너무 별로예요

LEE 님, miri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
complain
We did not stay in the hotel,i book the hotel is for my relative from canada, when we go in the room, we feel smelly, when we look at the bed, we dare not sleep on it, we feel all furniture, bed, bedsheet need replacement, we wil not stay even if it is free of charge. my relative choose to leave & check in the hotel next to the area.i feel is fare if i able to give us refund

10/10 - 훌륭해요

Mooda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD
Stayed for a night with a group of friends and was overall highly satisfied with our accommodation.Our apartment had a great view from the high floor.Will come back to stay there again.

10/10 - 훌륭해요

Levan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
The whole thing especially the valued for money! ,Close proximity to shopping zones .

10/10 - 훌륭해요

weaam 님, kuala lumpur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pleasure over there
it was a very convenient stay, in a good part of town, and close to the bukitbintang and the train station. There was so much space in our room for us to spread out. Plus a vanity. I would stay here again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
YOU WILL REGRET IF YOU STAY HERE!
Horrible time! 1) Waited long at public lobby for the room key. 2) given a lousy block, not the block A as promised in the confirmation letter. 3) we booked 3 units of two-bedroom apartment. We were given 2 unit of that, plus 2 separate unit of single rooms. This is cheating, because we lost a living room. (Dear Apartment, can we give you a shirt, but just two arms without a centre?) 4) Apartment key is in terrible condition, damaged broken, taped, we always have to worry of it left broken in the door key slot. 5) One room, smell full of urine, the other smell cigarette smoke. (Fortunately the housekeeping was very helpful, gave us one full of air freshener. We sprayed the whole area, the full can was then emptied. 6) Swimming Pool do not provide towel to apartment user. Why not? This is worsen with not pre-informed. 7) No telephone in one of the unit in 43 floor. 8) Ceiling lamp was broken. Table lamp was broken. Dear, please check my review. I hardly have such a complain. This is BAD experience. BAD BAD BAD!

4/10 - 별로예요

hyatt 님, france

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
à éviter ++++,
un hôtel affreux nous avons séjourné dans les appartements hôtel , mise à part sa belle façade une réception inexistante , un service de sécurité qui ne te laisse pas rentrer si tu n'as pas ta carte de chambre... personnel joignable que par téléphone et que tu passes ton temps à attendre , les chambres sont mal isolées (bruit de climatisation , insalubre , salle de bain sale, carreaux cassé ..., pas de produit de toilette, ménage fait 1 jour sur 2) le mobilier est vétuste , les lits inconfortables les lattes se cassent dés que tu bouges. En faîte il y a une partie hôtel et une partie appartement hôtel qui sont bien différenciés . Pour le même prix vous pouvez avoir beaucoup mieux .... très très déçu de l'hôtel, s'est vraiment une honte .

4/10 - 별로예요

syahida 님, singapore

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
hotel review
This is my 4th time staying in berjaya apartment.however the other 3 stay was a pleasent one indeed.but my last stay was horrible..cupboard and under the microwave , toilet and sink is full of baby roaches..hope the management will look into this matter

6/10 - 괜찮아요

Ramprasad

8/10 - 좋아요

sheikh 님, Singapore

좋아요: 직원 및 서비스
Needs improvement
Nice but room conditions and amenities must be improved. Wifi not working and no hot water in shower.

8/10 - 좋아요

sheikh 님, Singapore

별로예요: 청결 상태
Ok
Overall it was ok except that the furniture in the room is old.

4/10 - 별로예요

TC 님, Perth, W.A

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good location but very shabby room
Not a hotel but a serviced suite but though indicated no need to confirm really needed to re-confirm arrival time. I arrived at 11pm , 30 mins later than I had confirmed but needed to wait for an hour before getting into the room. The security guards in the foyer, unrelated to the actual accomodation really helped me out by making a few calls on my behalf. Get to the room, lights not working, room not cleaned well and insects crawling around. Then had to come up with a key deposit in cash not mentioned in any Expedia or accomodation documents. Next time will stay at a hotel chain.

10/10 - 훌륭해요

Ursul 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended hotel
Best location - very handy to great shopping and public transport.Nice shopping mall next door.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience.
Room was quit Big and comfy.The view was fantastic.good for families

8/10 - 좋아요

Amro 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great view
everything was good.Strategic location which is accessible through Imbi monorail station. the place was very secure and the room view was nice. totally Recommended hotel.