2 개의 야외 수영장

리갈 팜스 리조트 앤드 스파 여행 후기

리갈 팜스 리조트 앤드 스파
2700 Sand Mine Rd, Davenport, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1235개 이용 후기 중 295개" "
평점 8 - 좋아요. 1235개 이용 후기 중 375개" "
평점 6 - 괜찮아요. 1235개 이용 후기 중 261개" "
평점 4 - 별로예요. 1235개 이용 후기 중 156개" "
평점 2 - 너무 별로예요. 1235개 이용 후기 중 148개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

nanette 님, brooklyn center

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great amenities
2021년 12월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
It’s was a great place. The kids had fun. I enjoyed the three bathrooms and the king size bed. The beds were a bit squeaky and there was only one big sized tv in the home and two small ones. The internet wasn’t pretty good either. For the most part the stay was great. The manager of the property was wonderful. I had no issues with utilities. There was plenty of space and even some dishes that were available. All and all great spot. And right near the entrance and exit so easy to navigate to the property.
2021년 6월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Regal palms was great. My family really enjoyed all the amenities the property has to offer. The unit itself (privately owned) was extremely outdated and was just a roof over our heads and nothing more. Too much to list the wrongs of this unit, but Regal Palms was great.
2021년 6월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
I liked that the pool area was close by and grocery shopping near by. I didn’t like that the sofas didn’t appear clean nor did the comforters.
2021년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
I like the area the size of the house. I didn't like the carpet it was dirty they should consider replacing it
2021년 6월에 7박 숙박함

2/10 - 너무 별로예요

Jeffrey

가족 여행
별로예요: 청결 상태, 객실의 편안함
Family vacation turn into a nightmare
This was the most uncomfortable place that I have rented to stay the place was full of roaches and my wife is terrified by it, instead of a family vacation it was a nightmare for us and in top of everything the reservation was sent the the resort wrong with 1 day less which meant that I had to go to the reception again to activate my card to be able to get inside the property because when I got to the gate after coming back from the parks the card didn’t work and it was because the reservation was sent wrong I will definitely will not be using this site or that resort anymore in my life. Almost forgot the key to enter The townhouse was a code and it was never provided to me when I checked in, which meant that I had to call a number that was wrong to get this info because the front desk could not provided that info and I sat outside the house with my family and my two daughters for almost 30 minutes trying to find a number that could provide the information.
2021년 3월에 4박 숙박함

10/10 - 훌륭해요

omar

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lazy river and pool werea nice perk. The condo was nice, although i was disppointed that the phone didnt work!
2020년 2월에 10박 숙박함

10/10 - 훌륭해요

Swails

가족 여행
좋아요: 청결 상태, 객실의 편안함
2020년 9월에 4박 숙박함

4/10 - 별로예요

Frank 님, Davenport fl.

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was only one T.V. working in the 3bedroom town home no wash clothes or towels available had to wait till the next day in order to receive them. Sofa and loveseat felt like fleas were bitting you had to sit at kitchen table the entire stay.
2020년 8월에 2박 숙박함

2/10 - 너무 별로예요

Joseph 님, Jacksonville FL

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
All the dishes was dirty they gave me the wrong code to to get into the home sat outside for 30 min waiting the outlet in the bathroom didn't work the hot tub didn't work and they gave me the wrong number to call and complain
2020년 8월에 2박 숙박함

2/10 - 너무 별로예요

Karl

가족 여행
별로예요: 청결 상태, 객실의 편안함
Not a good stay
This was my 2nd time staying here and this time was horrible...the refrigerator was leaking, carpets was dirty& insect problems
2020년 7월에 2박 숙박함

6/10 - 괜찮아요

Angelica

가족 여행
별로예요: 객실의 편안함
Regal
The checkin was horrible it was a complete run around then we wasn’t even able to get the room we book we was just put somewhere so I didn’t even have a pool in the back of my house then security is races and keep harassing the African American people on the 4th just totally unsatisfied with my vacation
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay. Our unit was a nice size and was pretty well stocked. Also it is very close to a grocery store which was very convenient.
2020년 3월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
First unit was not acceptable. Run down and not clean. Complained and two days later moved to a nicer unit. Overall had a fair stay.
2020년 2월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice big townhouse in a great location with really nice pool area.
2020년 3월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 12월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Over crowded and not enough amenities for amount of units. Very dirty and run down units
2020년 2월에 6박 숙박함

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Furnishings were worn, the condo needs updating but the stay was pleasant.
2020년 2월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
Once we checked in and I usually do an inspection on the property because I don’t want to get charge for something that wasn’t me it was two holes on the wall the TVs were about 16 inch TVs one room didn’t have a cable box Wash cloth that was only for for eight people
2020년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Resort looks very nice from th outside but.. the inside of the townhouse is not what you expect. The most important thing in a place is the cleaning and was very poor, besides one of the bathroom the bath tub was not drained. Anyway I do not recommend this place for another family vacation.. Sorry.. but for the money for rent it is not accurate.
2020년 1월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2020년 1월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Local agradavel mais, sem muita informação ao turista.
2019년 12월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 6박 숙박함

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
Necesita renovar mobiliario
La propiedad por fuera muy bien, limpio y bonito pero por dentro necesita nuevas camas y muebles y estar pendiente de la basura; cuando llegamos estaba lleno el bote de basura, más TV; en la propiedad que nos dieron un solo tv y pequeño.
2019년 12월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No wifi, not enough toilet paper, very little utensils and dishware, no dish soap, no communication between property management. Will not return.
2019년 12월에 3박 숙박함

2/10 - 너무 별로예요

A.Diaz 님, Miami

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
At check-in, the front desk advised that there was little they could do to help us and if we needed anything to call the management company. The 1 phone number provided to us was for "emergencies", yet, not one person answered our calls. When we enter the townhouse, it was full of carpet everywhere. The house smelled DISGUSTING, so musty, and humid. This was a problem because 3 people were extremely asthmatic. The moment they stepped in their throats began to close up, their breathing became difficult causing them to overuse their inhalers triggering a health concern. We didn't expect carpet everywhere because our Expedia photos showed carpet in only one room, the master bedroom which was fine because there were 2 other rooms. We go to the front desk, they were very helpful in trying to contact Keith from RPRSM, who was, apparently, the only person that could help us. When they were finally able to reach him, we explained to him our situation and we asked if we could please be moved to another townhouse. He was so UNINTERESTED in what we had to say, he was rude and acted as if we were bothering him. His response was "what do you want me to do about it?" & quoting his EXACT words: "you should have done your research". Keith refused to return our money, after hours on the phone with Expedia and Expedia trying to contact him with no solutions. Thankfully, Expedia took it upon themselves to refund our money. At 1 am we had to go looking for a separate hotel.
2019년 11월에 3박 숙박함

6/10 - 괜찮아요

PhilipRodriguez 님, Belleville, NJ

아이를 동반한 가족 여행
Staff was pleasant. The facility we stayed at was just average. Rugs and cooking ware were dirty. Also no one from the staff contacted us or showed to see if we needed extra towels, toliet paper, anything. No phone in the facility. Had to call from our cell phones. Staff was made aware of that and was told it was going to get fixed, it never happened. Experience
2019년 11월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here over the weekend and we loved it... Our town home was 3 bd/3bth, Nicely furnished and extremely clean. Owner was very sweet and her property was well taken care of. The king size bed room had a large tub with was a plus, In the other 2 bedrooms was 2 twin beds in each room perfect for our family friends that atayed with us. Pool area was really nice we had alot of fun in the lazy river and and on the slide. Wish my youngest was big enough for it shes 1 1/2 you have to be 49" or bigger, she cried for 2 days she wanted so badly to. I only wish she couldve sat on my lap. Hot tub was nice we didnt venture into the gym area since we had 4 kids with us. Arcade was okay, not the worst. there was at least 4 or 5 games out of order every game was $1 per play some games old but still fun. Food and drinks were delicious and fair priced we thought. Gratuity is automatic so be aware! We tipped alot our first day for not realizing. Wristbands are given for each guest for entry into amenities and resort townhomes( with a $10 charge if lost) Towels are also $10 charge if not returned. Bring our own Floats, you cant rent them and we ended up paying $35 for 3 tubes at the store there. Someone did take off with one of ours the first night which was a bummer. Overall our stay was nice and we would stay again. We vistied Legoland about 30 min. Orlando/Disney is the same about 30 min from the resort as well. There is a publix next to the resort which was nice for groceries.
2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a communication problem on how to get into the property. An email was supposed to be sent with the code to open the key box and I never received it. I had to go back to the Reception and they had to call someone to get the code. The property tubs could of being cleaned better. The jets were full of mold. The WiFi did not work and when I contacted the number the front desk gave me the person did not know the right user or password for me to use the WiFi.
2019년 10월에 2박 숙박함

6/10 - 괜찮아요

CarolA.

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The unit size was perfect however it needed a deep cleaning and updating. They need to make sure everything is in working order. The ceiling fan in living room did not work.
2019년 9월에 7박 숙박함

4/10 - 별로예요

Monica

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

ken

2019년 9월에 5박 숙박함

8/10 - 좋아요

OntarioMom 님, Canada

가족 여행
좋아요: 직원 및 서비스
Liked that it had three bedrooms, three bathrooms, a full kitchen, and a washer and dryer. The location is close enough to get to the Disney parks, but also a short drive from stores for supplies that may be required. The pool and water slide were also great for some relaxing time at the resort.
2019년 9월에 4박 숙박함
답변 제공: Reservations Team 님, 2019년 9월 30일
Thank you for your review!

4/10 - 별로예요

Antonio 님, Memphis

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
I only liked the pool area with the game room and bar everything else was ok.... We only had 1 roll of toilet paper per room after all used up we were told we had to buy our on. In their policy they wanted u to clean up and wash your wash your towels and if you requested more they was a 10$ hold per towel on your credit card if u lost your resort wristband pass or didnt turn them back in their would also be a 10$ charge each wristband. I wouldnt stay there again EVER...
2019년 9월에 4박 숙박함
답변 제공: Reservations 님, 2019년 9월 17일
These townhome are self-catering which means we will start you out with basic supplies, like a roll of toilet paper in each bathroom. After that, you do need to supply your own. Maybe there is misunderstanding regarding towels. You receive a supply of towels in the home. While you are there, you can wash them as often as you want in your unit using the washer/dryer. After you leave, housekeeping comes in and washes everything. If you want to use the pool towels provided by the clubhouse, they charge a $10 per towel hold on your credit card.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The property was great the staff was helpful the pool was clean only issue was the rental property it was given to us dirty sheets stained walls dirty.
2019년 8월에 4박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
I hope you were able to reach out to your property manager with any issues. All homes are cleaned and inspected prior to arrival.

2/10 - 너무 별로예요

Mrs.G 님, Chicago

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property we stayed in was infested with roaches. It was horrible. The resort said it was nothing they could do and it was the property owners responsibility for insects. The home we rented was not comfortable. There wasn't a broom to sweep the floors. It wasn't cleaned well. I had to scrub all the bathrooms before my family used them. It was a terrible experience and i will not be returning
2019년 8월에 7박 숙박함
답변 제공: Reservations 님, 2019년 8월 23일
I am very sorry if you were misinformed; the front desk (HOA) is responsible for taking care of pest control on behalf of the home owners. The home are regularly treated and if something come up, the front desk should have called the pest control company to come out to the home for you. If you are unhappy with the quality of cleaning, the management company would be happy to send housekeeping to the home.

10/10 - 훌륭해요

Arlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 7박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
Than you!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in good condition and response for any issue was quick within 20minute
2019년 8월에 10박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
Thank you for your review!

8/10 - 좋아요

DUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 5박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Minder goed is dat wij van expedia geen huisnummer hadden gehad. En wij bij de acomadatie aankwamen en ze daar geen idee hebben van onze boeking. En dat ze een adres cq huisnummer nodig hebben. Sta je daar om 22:00 uur in de avond kapot van de lange reis. En op naam ku nen ze niet zoeken.
2019년 7월에 23박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
My apologies for this; the front desk is provided all guest check in info each day. They should have has your details available.

10/10 - 훌륭해요

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아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious however we did not have a trash can for regular garbage
2019년 8월에 4박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
Thank you for your review! There should have been a trash can for you; you can always call your property manager f you need anything or anything is missing. :)

10/10 - 훌륭해요

Denna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleased
This was my 2nd time staying and I love it. Me and my family will be returning ❤️💕💕
2019년 7월에 3박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
Thank you for your review!

8/10 - 좋아요

bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is my 2nd time staying here. The only problem is that after u travel all day and u get there u cant check in til 4pm.
2019년 7월에 3박 숙박함
답변 제공: Reservations 님, 2019년 9월 13일
Thank you for your review! Check in time is at 4pm because of the size of the townhomes, the staff needs this time to ensure the home is clean and inspected before you check in. :)

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was great and I highly recommend
The service from the staff was exceptional and the place was very clean and family oriented. Also. The pool and lazy river were very clean on a daily basis. We enjoyed our stay with the kids and friends. We will stay here again and we highly recommend anyone to stay here
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

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단체 여행, 연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked was the layout of the villa, how well equipped it was, and how secure the property was. The pool was great with reasonably priced and well made adult beverages. What I disliked was how short I stayed and that had nothing to do with Regal Palms... 9 Days 8 Nights was not enough time here... See Ya Next Year Regal Palms (538 Terra Lago)
2019년 6월에 7박 숙박함

4/10 - 별로예요

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가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pillows flat and uncomfortable, Blender broken, carpets very dirty, walls dirty, no vacum to clean carpet, no soap, no toilet paper, no shampoo, no containers to make salad. no coffee filters, ants and spiders roaming all over the apartment, the kitchen burners were out of place and tilted. 5 day stay no house keeping. I did pay a cleaning fee?
2019년 7월에 4박 숙박함