숙박 시설 정면

로얄티 인 파스코 여행 후기

2 out of 5
로얄티 인 파스코
1800 W Lewis St, Pasco, WA

이용 후기

3.6
평점 10 - 훌륭해요. 104개 이용 후기 중 6개" "
평점 8 - 좋아요. 104개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 104개 이용 후기 중 10개" "
평점 4 - 별로예요. 104개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 104개 이용 후기 중 64개" "

3.8/10

청결 상태

5.0/10

직원 및 서비스

2.0/10

편의 시설/서비스

3.4/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run away! This place is disgusting and has bed bugs!
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Dereck

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

ashley

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

Donna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I RAN AWAY
This hotel should not be allowed on hotels.com. It not only was filthy, dirty and gross, we had a hard time finding a door that worked. The gentleman who was working the reception was professional and efficient, but he didn't have much to work with in this accommodation. There were people hanging around the building that didn't appear to be staying there. It was way way way too sketchy to stay.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les draps étaient déjà utilisés par le/les clients précédents et n'avaient pas été changés. Le monsieur à l'accueil pourtant sympathique, n'a pas pu nous aider. Pas de table de nuit, pas de lumière et mauvaise odeur. Le monsieur à la réception nous a changé de chambre, mais celle-ci était occupée lorsque nous sommes entrés. Résultat pour nous: nous avons changé d'hôtel sans demander un remboursement quelconque car la dame à la réception était très désagréable. Hôtel pas digne d'Expédia!
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent hotel
Overall it’s a comfortable hotel for that price . It’s an old hotel for that price definitely worth it about 55$ is a very good steak. Don’t expect 3* treatment
2019년 4월에 1박 숙박함

8/10 - 좋아요

Alexandra R.

Quiet and restful
Great bed to enjoy a good night sleep during my travels.
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible place..
Place was horrible got non smoking but still smelled like smoke...will not recommend or go back EVER
2019년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Okay location. Horridly rundown. The fact that the room had no clock might sum it up, and none available at front desk. No ice buckets, just used grocery bags. No Wifi. Old, badly worn furniture. Leaky toilet. No wake up calls. Oh, and the fire escape directions on the back of the door were for a room at the other end of the motel. Before we unpacked we knew we would never stay there again. For the low price it was a very poor value.
2019년 3월에 1박 숙박함

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room I booked was not clean, bed wasn’t made towels and garbage everywhere.. second room still had cleaning supplies in it and smelled of cigarettes and the toilet had not been flushed... it was poorly maintained.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Cory 님, Yakima wa

Cold dark night
Dirty old room cold draft with barely any heater
2019년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 9월에 2박 숙박함

8/10 - 좋아요

Zak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

4/10 - 별로예요

J&M 님, Seattle, WA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed one night at the motel. After checking in, we found there were no towels in the room. We had asked for the towels twice and they were finally delivered after 5 hours. However, there were dark stains on the towels. There were some long hairs on the pillows as well. Although the room is spacious, I wish it could be cleaner.
2018년 5월에 1박 숙박함
답변 제공: GM 님, 2018년 7월 7일
We are sorry we failed to meet your expectations

8/10 - 좋아요

Silvia E

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 5월에 1박 숙박함

4/10 - 별로예요

Debra

좋아요: 직원 및 서비스
별로예요: 청결 상태
Cheap hotel with cheap rates
Bathroom was dirty but they came right away to clean. Room next door was noisy all night. No sleep for us.I guess you get what you pay for.
답변 제공: GM 님, 2018년 5월 12일
We are sorry that we failed to meet your expectations. Thanks for letting us know.

6/10 - 괜찮아요

Tony

좋아요: 직원 및 서비스
No Wi-Fi or phone working. Room was clean but furniture very run down.
답변 제공: GM 님, 2018년 5월 14일
We have wi-fi available, sorry that you where not provided the password. Thanks for letting us know about the phone.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Muchas personas caminando y con escándalos por la madrugada
2018년 4월에 1박 숙박함
답변 제공: GM 님, 2018년 5월 14일
Lo sentimos si te molestaron.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shower not working
Do not stay in room 267. Shower do not work. The basic necessity of a hotel room is a decent bed and working, functional shower facilities.
2018년 3월에 1박 숙박함
답변 제공: GM 님, 2018년 5월 12일
Thank you for bringing this to our attention.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Bad Heater
Appearance is everything… no continental breakfast, although there was fresh coffee. The building looks as though it’s under construction and could use fresh paint in the room, although the room was clean and all the basics were there. The worst thing was it was cold and the heater stated that it was running at 86° But I never felt like it got above 64. I am cheap and this seemed to work but I don’t know if I will use this place again in my work travels.
2018년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cold, so cold
The heater was broken, the shower never had any warm water, there were no fitted sheets so we ended up sleeping on the mattress directly, the blankets were full of static electricity to the point of near non-stop sparks and shocks to us while we lay, and the only reason we kept the blanket on was because without it we thought we'd freeze. hotel staff was unhelpful and disinterested in service. we're pretty sure we heard someone get shot in the neighborhood too. 1/10 would not recommend.
2018년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2017년 8월에 1박 숙박함
We re sorry to see your stay was not ideal. Please let us or any property know in the future how we can make your stay better. Thank you.

2/10 - 너무 별로예요

marcos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was terrible
2017년 7월에 1박 숙박함
We appreciate feedback. It is helpful for any property to have specifics listed so that they can be attended to. As in life, no one can fix what they do not know is broken.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
When I got to my room with my kids. The Room was hot and humid. When I went to the front desk to let the attendant know and if I could switch rooms to accommodate me and my children. The attendant told me to open my window instead of switching us rooms.
답변 제공: Jerry-GM 님, 2017년 4월 21일
We are sorry to hear you had a poor experience. There is a separate switch on the wall for a/c and heat and the clerk should have been more accommodating. Thank you for sharing this as per I will be sharing this with my staff.

2/10 - 너무 별로예요

professional 님, B

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible hotel
Noisy, dirty, drug deals going on in the parking lot & hallway. People running up and down the halls all hours of the night
답변 제공: GM Jerry 님, 2017년 2월 21일
I'm sorry you had such an experience. We appreciate knowing this information so we can improve security patrols as per this is not typical of our facilities.

2/10 - 너무 별로예요

Donna 님, Vancouver, WA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
The first room we checked in to had blood stains trips in the bedding and smelled like cigarettes. People were yelling and screaming it was awful. When they moved us to a separate building the room was ok but the heater didn't work at all. We froze trying to get sleep and ended up having to leave at around 4 am. Worst experience ever
답변 제공: GM Jerry 님, 2017년 2월 13일
We are sorry you had difficulty operating the heater in the renovated building. I will address staff direction on how to use them before sending guest over. I personally checked it and it's fine and I apologize someone failed to give you operating instructions.

10/10 - 훌륭해요

Shauna

좋아요: 직원 및 서비스, 객실의 편안함
Friendly
Very friendly. Always had coffe made which is a plus in my book. Enjoyed my stay even though it was short.
답변 제공: General Manager 님, 2017년 2월 21일
Thank you for nice feedback. I'm glad you enjoyed your stay and hope you visit us again.

2/10 - 너무 별로예요

Kylea 님, Abbotsford b.c canada

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay worst hotel ever
Worst hotel ive ever stayed at. There was a weird smell as soon as you wakk in the lobby,rooms were very very dirty, there was something on the wall that looked like blood,bugs crawling around, stains on the pillows snd much more We had to leave and book another hotel witch is nice
답변 제공: General Manager 님, 2016년 9월 6일
We are sorry the room failed to meet your expectations. We strive to offer a clean, affordable room. It seems we fell short of that goal and will use your feedback to improve the noted issues.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i stayed in that horrible dirty hotel !
horrible experience ! dirty , no maid services , no phone line conection . red bugs on the bed!! do not sell this hotel please .
답변 제공: General Manager 님, 2016년 9월 6일
We are sorry that we failed to meet your expectations. We strive to offer a clean, affordable room. It seems we fell short of that goal and will use your feedback to improve the noted issues. If you ever have an issue at any property, be sure to inform staff right away. No one can fix what they do not know is broken.

4/10 - 별로예요

arne 님, Pinehurst, Idaho

별로예요: 청결 상태, 객실의 편안함
Bad hotel.
We got two full size instead of the queen as advertised. There was no refriderator, microwave, coffee pot in room. I would not stay here again.
답변 제공: General Manager 님, 2016년 8월 23일
We are sorry there was an mistake in your bed size. The economy rooms do not come with the amenities you mentioned nor do not offer them in the room descriptions as per we do not want people mislead. Thank you for your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Update your penicillin perscription.
I heard Pennsylvania just outlawed swimming in dumpsters. The same should apply here. Really hoping I don't end up with a cold sore.
답변 제공: Jerry, GM 님, 2016년 8월 9일
We are sorry to hear you had a less than ideal stay. It is unfortunate you hesitated to bring any concern to our staff. We are working hard to improve our facilities and appreciate feedback that can help us do so.

10/10 - 훌륭해요

Stuart S 님, Tacoma Washington.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't judge a hottel from the outside..
The room is big. They are renovating the new building and it looks great. Still tweaking out the details.new carpet as nd tyle floor at the door. Fresh paint thru out. Needs new furniture and desk. So far,so good. Nice guy at the counter that was very accommodating and friendly.we talked for awhile about the place and the work in progress and he seems to be excited about the outcome. Overall,"two thumbs up".
답변 제공: Jerry 님, 2016년 6월 28일
Thank you for the feedback Stuart! We are excited to be bringing a quality room to our guest! Hope to see you again when you are in the area!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing was nice to me
Came and found our doors Locked , called nobody picked our call until we called you guys and someone spoke to us before it was open . We were there for 45 mins and can't get to our rooms very terrible situation .
답변 제공: Jerry 님, 2016년 5월 12일
We are sorry to hear you had difficulties. The main entrance has posted hours and the guest entrance is always accessible with the guest key. There is also a night bell for any situation. I hope the rest of your stay was enjoyable and we appreciate your business.

2/10 - 너무 별로예요

steve 님, Anchorage, AK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad place to leave in
No flowing tap to shower, filthy etc My bad experience with toilets, no shower flowing tap made it uncomfortable for two nightss stay
답변 제공: Jerry 님, 2016년 5월 13일
Thank you for leaving your feedback. This is the 1st I have heard of your less than desirable accommodations. I can only surmise that you were given a room that was closed for repair and I apologize for the oversight. In the future at any facility, please advise management right away of such a situation. I cannot speak for all Inns but I want my guest to have a comfortable stay but cannot fix a situation I do not know about.

6/10 - 괜찮아요

Maria Veronica 님, orlando, fl

별로예요: 청결 상태, 숙박 시설 상태 및 시설
you get what you pay for
was just passing through and needed something very affordable. there was no ice bucket. the water pressure was terrible and did not get very warm. the room condition was not good. the staff was very nice and friendly. for the price to just lay your head down it was good.
답변 제공: Jerry 님, 2016년 6월 27일
I'm sorry we fell short in providing you an exceptional stay for the value. We appreciate the feedback and want to ensure that all our guest enjoy their stay.

2/10 - 너무 별로예요

Arthur 님, Puyallup

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place ever.
This is by far the worst place in Washington state. No phones in rooms so you will have crack heads knocking on your door asking to borrow it. I left and hotel will not authorize the refund. Was there less than an hour. If you need any type of illegal drugs this is the place for you. If not stay away.
답변 제공: Jerry 님, 2016년 3월 26일
Thank you for your feedback. All our rooms come with phones and we would have appreciated the chance to replace it. We are renovating our buildings and understand that the non-renovated areas may not be to everyones likeing, even at the low renovation price. We do grant refunds with that said and there may be a communication issue. I am sorry to hear about your experience.

4/10 - 별로예요

Randy 님, Tacoma, WA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very nice motel that has seen better days
Bed was comfortable and clean. Other than that, not much to recommend. Carpet dirty, towels stained, no remote for the TV, or light on the nightstand. The room had a very unpleasant odor. A 6" X 6" chunk broken out of the Venetian blinds (no curtains) exposing the room to the street. I could see the shadow of what at one time must have been a very nice motel, fallen on hard times and allowed to run down.
답변 제공: Jerry 님, 2016년 1월 24일
I was troubled to read that you were in a less than acceptable room. We want to know of issues such as you listed as per those conditions are not acceptble. I appreciate you sharing this information. Even during our renovations, we strive to provide a clean, affordable room and it seems we failed in this instance. I regret that you had an experience as such while staying with us.

8/10 - 좋아요

Nathaniel 님, Spokane, WA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cozy room, silent night
I was very warmly welcomed by the hotel owners,and the room was in decent shape for occupancy. Free Wi-Fi is always a welcome amenity for me as I take care of business. I would come here again.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You got to be kidding
I don't think I can find the words to tell you about the experience . It was a place to sleep and shower. I didn't realize that Expedia had rooms on there server of this type. It's left a bad taste in my mouth about Expedia, I doubt if I'll ever use your services again. Bottom line, I blame myself.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Stiffy & Stuffy 님, Vancouver Washington

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dope Motel
Extremely filthy with plenty of shady characters hanging around. ...so sketchy we did a 2-3 power nod as needed, and left about 2 AM. disgusted and creeped out.

2/10 - 너무 별로예요

Bertha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
super bad
Very bad place.

2/10 - 너무 별로예요

joel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lo peor
Very bad.

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Misty 님, Eugene, Oregon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT GO!
Where is my refund? This hotel was so horribly disgusting, unsanitary, and unsafe that I walked in and walked out. Then the hotel manager was rude and would not give me a any kind of paper work back (the copies of my ID & credit card) or sign a piece of paper that I did not stay there. There were NO DOOR KNOBs or LOCKs on the hotel doors. The hallways had condoms, trash and diapers. The place was putrid. And I still have not received my refund.