테라스/파티오

레기에 오토만 이스탄불 여행 후기

레기에 오토만 이스탄불
Hobyar Mah. Mimar Vedat Sok., No 5 Sirkeci, Sultanahmet-Old City, Istanbul, Istanbul

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 440개 이용 후기 중 333개" "
평점 8 - 좋아요. 440개 이용 후기 중 80개" "
평점 6 - 괜찮아요. 440개 이용 후기 중 21개" "
평점 4 - 별로예요. 440개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 440개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 강추합니다
정말 깔끔하고 서비스 좋은 호텔입니다. 후기 많이없어서 고민했는데 대만족 하고 나왔네요. 사진에 보이는대로 방은 고풍스럽고 넓어요. 어메니티는 록시땅입니다. 위치도 웬만한 관광지가 걸어갈수있는 거리에요.강추
2019년 9월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2019년 9월 12일
Dear Guest, Thank you for your generous compliments regarding your stay experience on expedia. Our team genuinely takes it upon themselves to ensure that each of our guests have a memorable stay We look forward to welcoming you back soon. Warmest greetings from Istanbul. Best regards, Guest Relations Supervisor Gökhan Gökmen

4/10 - 별로예요

BOHYUN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
커텐을 열면 이슬람식 무덤이 보여요!!!
호텔은 깨끗했습니다. 커텐을 열기전까진 만족했어요. 커텐을 열었더니 10개는 되어보이는 무덤이 보였어요. 건물넘어로 보이는게 아니라 진짜 바로 코 앞에요..낮엔 괜찮아도 밤에는 무서울 것 같아서 방을 바꿔달라고 요청했습니다. 그랬더니 카운터에 앉아있던 직원이 굉장히 무례하고 귀찮다는 표정으로 알겠다고 바꿔준게 창문이 공사장 합판으로 가려진 아주 작고 어두운 방으로 바꿔주더라고요. 이 방 밖에 안남았으니 알아서 결정하라고요..3박 예정이라 그럼 내일 다른 방으로 바꿔달라 요청하니 그제서야 또 다른 방을 보여줬어요. 그 방도 무덤 옆이였으나 사선방향이라 직접보이진 안더라고요. 그러면서 내일 방바꿔달란 말하지 말라고 완전 싸가지없게 말하는데...어이가 없어서!!!!! 너무 기분 나빠서 그냥 무덤보이는 방에서 3박하겠다고 했습니다. 이 호텔의 친절한 유일한 직원은 저희방을 청소해준 직원 딱 한 사람이었습니다. """VERY SPECIAL EXPERIENCE"'BECAUSE THE HOTEL IS JUST BESIDE OF GRAVES. AND THE HOTEL STAFFS ARE SO RUDE!!!! ONLY HOUSEKEEPER IS KIND AND FRIENDLY.
2019년 2월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2019년 5월 29일
Dear Bohyun, Thank you very much for taking the time to comment regarding to your stay with us. Please accept my sincere apologies for the issue that you mentioned and please be ensured that I will take the necessary actions immediatly to make sure this event will not occour in future. Again thank you very much for your contructive feedback. We do look forward to welcoming you back to our hotel on your next visit to Istanbul. Kind regards, Guest Relations Supervisor Gökhan Gökmen

8/10 - 좋아요

Somi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 좋은 위치와 깨끗함!!
깨끗하고 위치도 매우 만족했습니다. 주변에 맛있는 레스토랑도 많아요. 침대는 깨끗하고 킹사이즈라서 자는데 불편함 없었어요. 하지만 난방시설은 따로 없어서 추웠어요. 겨울에 오시는 분들은 비추입니다.
2018년 10월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2018년 10월 6일
Dear Somi, We are delighted to see your comments and happy to hear that you enjoyed your stay in Régie Ottoman Istanbul. Our team works with pleasure for our guest to make them feel at home. We look forward to hosting you again. Best regards, Guest Relations Supervisor Gökhan Gökmen

8/10 - 좋아요

Monica 님, Centreville

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The location is great for shopping. The bathroom has a bad smell like a sewage. No a/c because is winter and opening the windows you feel the cigarettes from people smocking behind the building or the noise of cats, etc. the brekfast was minimun and the service was not attentive.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Andrew 님, Levin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend
2024년 2월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2024년 2월 26일
Dear Andrew, Thank you so much, for having taken the time to share a lovely review. I am delighted to know you had such a fabulous experience and hope to have the pleasure of welcoming you back. In the not too distant future.Best wishes,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel! Personal muy atento, desayunos excepcionales, muy bien ubicado en el centro histórico de Estambul! Mi agradecimiento a todo el personal del hotel, a Kerem por sus amables atenciones en el restaurante.
2024년 2월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2024년 2월 15일
Dear Roberto,I have started my day with your kind and motivated comments and your words made our team so happy. We are so glad to hear that you enjoyed your stay. Thank you for choosing Régie Ottoman and for taking time to write a review! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

yesim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good stay in the middle of Old Town. Michelin star restaurant right at the entrance. Great check in and service!
2024년 1월에 1박 숙박함
답변 제공: Régie Ottoman 님, 2024년 1월 12일
Dear Yesim,I would like to thank you for staying with us at Régie Ottoman during your recent visit to Istanbul and for taking the time to send us your valuable comment. I am pleased to know that you have enjoyed your stay with us. We look forward to welcoming you back again.Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Melanie

2023년 12월에 5박 숙박함
답변 제공: Régie Ottoman 님, 2024년 1월 12일
Dear Melanie,Thank you very much for choosing Régie Ottoman for your recent stay in Istanbul. Thank you for high score. Looking forward to welcoming you again in nearest future.Best regards,Guest Relations ManagerGökhan Gökmen

6/10 - 괜찮아요

Mezlul

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Kamar mandinya bau. Yang lain ok lah
2023년 12월에 1박 숙박함
답변 제공: Régie Ottoman 님, 2024년 1월 12일
Dear Mezlul,Thank you for your feedback regarding your stay with us. We were very concerned to read about the aspects you expressed disappointment with. We apologize for this and please rest assured that we will investigate these issues thoroughly and address them with the relevant teams accordingly, as we do with all feedback. We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit.Kind regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2023년 12월 25일
Dear Guest,Thank you for taking the time to give us a high rate following your recent stay at the Régie Ottoman Hotel.We look forward to seeing you again during your future trips to Istanbul.Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Junbin

2023년 12월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2023년 12월 25일
Dear Junbin,Thank you for your kind score - it's lovely to hear and the team appreciate the high point. We hope to see you again soon!Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Soufiene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le calme
2023년 11월에 7박 숙박함
답변 제공: Régie Ottoman 님, 2023년 12월 25일
Dear Soufiene,Thank you for your feedback. I am so pleased to read that you loved everything about the property and glad that you enjoyed your stay. We hope to welcome you back again soon.Kind regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Fergal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with amazing staff. The breakfast was fantastic.
2023년 11월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2023년 12월 25일
Dear Fergal,Thank you ever so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a fabulous experience. And hope to have the pleasure of welcoming you back, in the not too distant future.Sincerest regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Gerald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is excellent, very friendly and accommodating.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

Camille

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2023년 9월 16일
Dear Guest,Thank you for the high point. We truly appreciate it. We hope to welcome you again soon at Régie Ottoman Hotel. Kind Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Mustafa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Formidable
Formidable hôtel très propre , personnels agréables et souriant , service superbe je recommande à 100% 3 eme séjours dans cette hôtels, à bientôt j’espère
2023년 8월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2023년 9월 6일
Dear Mustafa,Thank you for taking the time to leave such excellent feedback regarding your recent stay with us. We are so happy to hear that you have enjoyed the place, cleanliness, and more importantly the heartfelt hospitality service of our team members. Your review has been shared among all our team members. In addition to this, we would like to thank you for recommending us to all valued guests like you.Looking forward to welcoming you back soon to our beautiful property.Warmest Regards,Guest Relations ManagerGökhan Gökmen

2/10 - 너무 별로예요

Rasha

2023년 6월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2023년 6월 17일
Dear Rasha,Thank you for your feedback. I am extremely surprised with your without comment low point. We apologise if we could not meet your expectations.We look forward to your next visit.Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Dvora

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location, though be aware, certain hours during the weekend the streets around the hotel are closed for traffic, and becoming a pedestrian mall..,making it a bit of a hustle to reach the hotel especially if you have suitcases…
2023년 6월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2023년 6월 14일
Dear Dvora,I would like to thank you for staying with us at Régie Ottoman during your recent visit to Istanbul and for taking the time to send us your valuable comment. I am pleased to know that you have enjoyed your stay with us. We look forward to welcoming you back.Warm regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location and style of the property and size making it a more friendly hotel than the larger ones.
2023년 6월에 4박 숙박함
답변 제공: Régie Ottoman 님, 2023년 6월 10일
Dear Philip,Thank you very much for sharing this wonderful review, following your recent stay. We are delighted to know our service has exceeded your expectations. We look forward to welcoming you back to Régie Ottoman Hotel in the future!Kind regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Sergiy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2023년 6월 10일
Dear Sergiy, Thank you for the high point. We truly appreciate it. We hope to welcome you again soon at the Régie Ottoman Hotel.Kind Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodations and staff are excellent
2023년 5월에 1박 숙박함
답변 제공: Régie Ottoman 님, 2023년 5월 15일
Dear Dave,Thank you very much for choosing our hotel and for giving such a high evaluation to our hospitality. Your positive impressions are very important to us. I have shared your kind comments with our team, and we are all very motivated by your encouraging words. Looking forward to welcome you back again.Kindest regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Ozan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mükemmel.
2022년 10월에 1박 숙박함
답변 제공: Régie Ottoman 님, 2023년 4월 3일
Merhaba Ozan Bey,Öncelikle Régie Ottoman Hotel’deki konaklamanız sonrası zaman ayırarak düşüncelerinizi expedia’da bize gönderdiğiniz için teşekkür eder, tüm ekibimizle de paylaştığımız değerlendirmenizin bizleri çok mutlu ettiğini belirtmek isterim. Sizi otelimizde tekrar ağırlamak dileğiyle. Saygılarımla,Misafir İlişkileri YöneticisiGökhan Gökmen

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Staff
Best part of the hotel is the staff. They were very helpful, friendly, and were great to our daughter. Even gave her a Nazar as a gift when we checked out. Breakfast selection was great. Hotel is close walking distance from historic sites. Also, the bar tender was very friendly and fun to talk while having some drinks after a long day.
2022년 11월에 4박 숙박함
답변 제공: Régie Ottoman 님, 2023년 2월 28일
Dear Jonathan,Thank you for taking the time to leave such excellent feedback regarding your recent stay with us. We are so happy to hear that you have enjoyed the location, bar, and more importantly the heartfelt hospitality service of our team members. Your review has been shared among all our team members. In addition to this, we hope that you will give us the opportunity to welcome you back to our hotel in the very near future nevertheless.Warmest Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Mark

2023년 1월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2023년 1월 19일
Dear Mark,Thank you for the great high point. We truly appreciate it. We hope to welcome you again soon at the Régie Ottoman Hotel.Kind Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

MIDORI 님, setagayaku

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
フロントもレストランもハウスキーピングも、スタッフが感じがよくて親切です。トラム、マルマライ、フェリー、市場にアクセスがよくてとても便利。
답변 제공: Régie Ottoman 님, 2022년 12월 28일
Dear Midori,Thank you for your kind review - it's lovely to hear and the team appreciate the comments. We hope to see you again soon!Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent position and service.
2022년 12월에 5박 숙박함
답변 제공: Régie Ottoman 님, 2022년 12월 14일
Dear Roberto,Thank you for your kind review - it's lovely to hear and the team appreciate the comments. We hope to see you again soon! Warm regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Aida Jakupovic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
kan varm anbefales, alt var bare super godt. Rent, god mad og super professionel personale.
2022년 12월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2022년 12월 10일
Dear Aida Jakupovic,thank you for your kind review - it's lovely to hear and the team appreciate the comments. We hope to see you again soon!Best regards,Guest Relations ManagerGökhan Gökmen

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Svårt att ge betyg...
Väldigt fint hotel på bra läge. Välkomsten var perfekt. Rummet rymligt, men det fanns inget bord man kunde använde när man ville dricka dryck. Ingen möjlighet att kolla på VM i fotboll (det var för dyrt enligt personalen).... Badrummer var snyggt inred, men badet svårt att använda pga placeringen av duschen. Vattenkokaren fick man flytta till ett ställa där det fanns eluttag. Gick inte att beställa taxi till hotellet, endast om man ville åka till flygplatsen, men altså inte om ville åka till en annan del af staden.
2022년 12월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2022년 12월 10일
Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are concerned to read about your experience at our hotel, rest assured that we take all our guest comments seriously and we would like to apologize for any inconvenience caused. Your comments in will be shared with concerned department as we strive to improve our guests experience with us. If we can assist further please do not hesitate to contact us directly. Thank you once again for your valuable feedback, we hope that you will give us the opportunity to welcome you back to our hotel in the very near future nevertheless.Sincerely,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

ASMAA

2022년 11월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2022년 11월 21일
Dear Asmaa,Thank you for your kind review - it's lovely to the high score and the team appreciate that point. We hope to see you again soon!Warm regards,Guest Relation ManagerGökhan Gökmen

10/10 - 훌륭해요

Mingheng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly & charmant old hotel
very friendly staff ( Ahmed) and very helpful!
2022년 11월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2022년 11월 21일
Dear Mingheng,Many thanks for staying recently and thank you for taking the time to leave a review. Thank you for the absolute 10/10 score. We are happy to see that you had an amazing experience with our lovely staff members. Hope you can come back to Régie Ottoman Hotel soon as we'd really love to welcome you back.Kind regards,Guest Relations ManagerGökhan Gökmen

8/10 - 좋아요

Maxime

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel but shuttle service to avoid
Nice hotel downtown, nice breakfast and the inside is charming. A bad point : The hotel offers 60euros shuttle to come from the airport. Avoid it. normal price for a taxi is around 15 to 20 euros and we had to wait 30 minutes for other passenger even if they were not going to the same hotel. Even with that they wanted to charge 10% extra because we wanted to pay by card as we mentioned in the reservation. Deceiving way to treat a customer.
2022년 11월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2022년 11월 18일
Dear Maxime,Thank you for taking the time to review your recent stay with us. We are concerned to read about your experience at our hotel vip transfer, rest assured that we take all our guest comments seriously and we would like to apologize for any inconvenience caused. Your comments in will be shared with concerned department as we strive to improve our guests experience with us. If we can assist further please do not hesitate to contact us directly. Thank you once again for your valuable feedback, we hope that you will give us the opportunity to welcome you back to our hotel in the very near future nevertheless.Sincerely,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel de charme calme et idéalement situé.
Hôtel de charme. Emplacement idéal pour visiter l’essentiel des sites à pied. Personnel agréable.
2022년 11월에 1박 숙박함
답변 제공: Régie Ottoman 님, 2022년 11월 18일
Dear Guest,Thank you for the great review. We truly appreciate it. We hope to welcome you again soon at the Régie Ottoman Hotel.Kind Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Morgane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avis chambre de luxe
Très bel hôtel à taille humaine et parties communes magnifiques ! Personnel très aidant et agréable ! Propreté et services plus qu’impeccable Très bien localisé pour une première fois à Istanbul c’est-à-dire à côté des sites touristique. En outre, la proximité du tram T1 et de la gare est un réel plus. (Pour ce rendre dans les autres quartiers) Seuls défauts le sauna et certaines chambres manques légèrement de luminosité mais la beauté et la taille de celles-ci, avec la qualité de la décoration ainsi que les briques rouges apparentes, font très vite oublier ce point (chambre deluxe)
2022년 11월에 4박 숙박함
답변 제공: Régie Ottoman 님, 2022년 11월 16일
Dear Morgane,A thousand thanks for scoring us full marks. We appreciate you taking the time to give such a thorough review. We’re very lucky to have an enthusiastic team who enjoy helping guests make the most of their stay – glad you made use of this. I’m delighted to read you found us clean and comfortable. The housekeeping team work to the highest standards and it’s great for this to be recognised, I look forward to passing this on. I’m also happy to read you were happy with the room and facilities. We’d love to welcome you back next time you visit İstanbul.Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Shona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideally located in the heart of the old town it's a dream of a small luxury botique hotel and ideal for any first time visitor to Istanbul. Our room no.209 looked out to the front of the hotel and had everything we needed. If staying for 4 or 5 days I would efinitely recommend booking a larger room as the standard rooms looked compact. We would definitely return. Lovely staff and quality hotel in an ideal location for all the sights.
답변 제공: Régie Ottoman 님, 2022년 11월 2일
Dear Shona,Wonderful to hear that we ticked all the boxes for you and you had a delightful stay with us with the team offering you a seamless service and ensuring you had everything you needed, and had a comfortable sleep you had during your stay. I was pleased to hear that you enjoyed the historical aspect of the building . We are in a great location to explore everything has to offer 15 minutes by walk to Hagia Sophia & Blue Mosque from our hotel. We look forward to welcoming you back again the next time you visit our beautiful city.Kind Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Farès 님, CHALIFERT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Emplacement idéal pour visiter Istanbul Personnel au top
2022년 10월에 6박 숙박함
답변 제공: Régie Ottoman 님, 2022년 11월 2일
Dear Fares,Thank you for the great review. We truly appreciate it. We hope to welcome you again soon at Régie Ottoman Hotel. Kind Regards,Guest Relations ManagerGökhan Gökmen

8/10 - 좋아요

cynthia

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Albaraa

2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Alexey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having looked on web site, I liked the way rooms looked and what seemed to be the views from them. In reality, rooms are fine but the views from “premium” rooms (we tried a couple) are onto the close-up roofs and pipes. The staff is friendly. The biggest disappointment was breakfast, both from quality/selection point of view and the fact that espresso/capucino are charged additionally, which is strange at the price you pay for the room.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrific small hotel. For sure will return. Great central location. Fabulous restaurant.
2022년 9월에 4박 숙박함
답변 제공: Régie Ottoman 님, 2022년 10월 5일
Dear Kathleen,Warmest greetings from Istanbul.Guest satisfaction in our Hotel is the priority and our team is here to make your stay comfortable and memorable.We are glad that you enjoyed your time with us, we look forward to welcoming you back soon.Best regards,Guest Relations ManagerGökhan Gökmen

6/10 - 괜찮아요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central, clean and hospitable
We had a decent stay at the Regien Ottoman Hotel. The hotel is walking distance to many main attractions, like Hagia Sofia, Topkapi-palace and the Galata tower. The hotel is clean, the room was spacious (deluxe) and the standard of the room was great. The cleanliness of the hotel was great, and our designated housekeeper Mustafa, was so sweet, helpful and professional and always left our room in a pristine condition! Getting airport transport was also easy and the receptionists were polite and helpful. The service at the restaurant was also very good. However, we had a few setbacks at the hotel which is the reason why we are not giving an excellent rating. We both struggled falling asleep if we went early to bed, and struggled to sleep in if we fell asleep late because we could hear absolutely everything from the hallway. Furthermore, we paid extra for breakfast which I would discourage other visitors from doing. Buying breakfast outside is both cheaper and much better than the hotel breakfast, which was very simple. It was decent but nothing remarkable. And they played the same playlist every single day, quite loud, so once we sat down to eat we just wanted to hurry up and leave. Since we were here on our only holiday week during 2022, we expected the ability to sleep whenever we wanted and a good hotel breakfast (especially when we paid extra).
2022년 9월에 7박 숙박함
답변 제공: Régie Ottoman 님, 2022년 10월 8일
Dear Hanna,Thank you very much for taking the time to comment regarding to your stay with us. I'm delighted to hear that you had a pleasent stay with us. Please accept my sincere apologies for the breakfast, be ensured that I will take the necessary actions immediatly to make sure this event will not occour in future. Again thank you very much for your contructive feedback. We do look forward to welcoming you back to our hotel on your next visit to Istanbul.Kind regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Vallie

2022년 9월에 5박 숙박함
답변 제공: Régie Ottoman 님, 2022년 10월 5일
Dear Vallie,Thank you for your high point! We are very happy that you enjoyed the hotel, and look forward to seeing you among our guests soon.Best Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Ibrahim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay there
2022년 9월에 7박 숙박함
답변 제공: Régie Ottoman 님, 2022년 9월 30일
Dear Ibrahim,Thank you for taking the time to write your review. We as a team endeavour to make our guests stay comfortable and hope that they stay with us again. We are glad that you had a comfortable stay with us. We hope to welcome you back very soon.Kind regards,Guest Relations ManagerGökhan Gökmen

8/10 - 좋아요

Aleksandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Niveen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable hotel, the staff are friendly.
2022년 9월에 6박 숙박함
답변 제공: Régie Ottoman 님, 2022년 9월 20일
Dear Niveen,I have started my day with your kind and motivated comments and your words made our team so happy. We are so glad to hear that you enjoyed your stay. Thank you for choosing Régie Ottoman for your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards,Guest Relations ManagerGökhan Gökmen

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Location is great. Breakfast included is good. Hotel provides a preloaded istanbul card that you can buy
2022년 9월에 3박 숙박함
답변 제공: Régie Ottoman 님, 2022년 9월 14일
Dear Guest,Thank you very much for taking the time to share this review. We look forward to seeing you again during your future trips to Istanbul.Best regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Maria Ferhat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent services,I love the breakfast. Very clean and the door open by itself.
2022년 9월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2022년 9월 12일
Dear Maria Ferhat,First of all, let me thank you for writing this beautiful review about our hotel. We are very glad that we could meet all your expectations. Our main goal is to make every guest feel themself as comfortable and happy as possible. Our hotel will continue offering the best quality of service. We look forward to host you again soon.King Regards,Guest Relations ManagerGökhan Gökmen

10/10 - 훌륭해요

Mohammed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great new building. Staff is amazing, Location is amazing, breakfest was pretty good, and the hotel was very clean . I would for sure stay here again.
2022년 8월에 2박 숙박함
답변 제공: Régie Ottoman 님, 2022년 9월 1일
Dear Mohammed,Thanks a lot for your lovely words and nice comments. We are very happy to learn that you have enjoyed your stay and our services. I'm delighted to hear that you felt comfortable like home. We hope to welcome you back to our Hotel on your next visit to Istanbul.Best regards,Guest Relations ManagerGökhan Gökmen