숙박 시설 내 편의 시설/서비스

두우도 팰리스 호텔 여행 후기

4 out of 5
두우도 팰리스 호텔
San Marco 1887/1888 Calle Minelli, Venice, VE

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 694개 이용 후기 중 331개" "
평점 8 - 좋아요. 694개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 694개 이용 후기 중 81개" "
평점 4 - 별로예요. 694개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 694개 이용 후기 중 18개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2019년 11월에 6박 숙박함
답변 제공: Reception staff 님, 2020년 1월 14일
Dear Guest, Thank You for visiting us. We stay at Your disposal for future occasion kind regards.

10/10 - 훌륭해요

TAEMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요 아주 좋아요^^
2018년 9월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Team 님, 2018년 10월 2일
Dear Taemin, I appreciate your time in sharing with us your experience. I am pleased to read your comment and that you enjoyed your stay at Duodo Palace Hotel. We look forward to welcome you again at our property. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel

8/10 - 좋아요

HW 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
베네스 스타일의 고풍스러운 호텔
랜드마크 어디든 걸어 갈 수 있는 위치의 호텔입니다. 고풍스럽고 전통적인 베니스 양식의 인테리어가 인상깊었습니다. 운하를 끼고 있어 수상택시를 이용할 수 있지만 흔히 아는 대운하에 접해있지는 않습니다. 조식 메뉴가 많지는 않지만 맛있었고 (특히 그릴드 치즈, 삶은 달걀)친절하고 빠른 서비스가 마음에 들었습니다.
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

JIHYE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다!!
룸 컨디션이 굉장히 좋았어요~ 캐리어를 끌고 가기엔 다리를 건너야하는 불편함은 있지만 그건 베네치아 도시 특성상 어쩔 수 없었던것 같구요. 프론트 직원도, 청소해주시는 분도 친절하게 대해주셨구요~ 덕분에 즐거운 베네치아 여행이 되었던것 같아요!
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
전체적으로 만족스럽습니다. 가격대비 좋은 호텔이네요.. 위치도 산마르코광장에서 가깝고 나무날 것 없이 만족합니다.

10/10 - 훌륭해요

조형철 님, 인천

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완벽한 서비스
위치, 청결도, 시설에 좋은 점수를 주고 싶습니다. 하지만 무엇보다 프론트 데스크 서비스는 최고 였습니다. 세심하게 고객의 needs를 채워 줌에 감동 했습니다. 일례로 체크아웃 시간이 굉장히 이른 시간이었으나, 도시락 봉투를 준비하여 조식을 챙겨주는 호텔은 세계 어딜 가도 경험해 보지 못한 서비스였습니다.

10/10 - 훌륭해요

Eric 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Barry 님, Santry

별로예요: 직원 및 서비스, 편의 시설/서비스
Very central in the city
2024년 4월에 4박 숙박함

8/10 - 좋아요

Ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel antiguo, servicio bien a secas . Le falta algo de mantenimiento.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Carlos

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Richard 님, Everett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and accommodations were outstanding
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un muy buena opcion para hospedarse en Venecia, hotel muy limpio y muy bonito !!

10/10 - 훌륭해요

Katharina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, quiet hotel in very central location.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ubicado a solo unos minutos caminando de la Plaza de San Marcos, con acceso tanto a pie como desde un canal secundario de navegación, a unos pasos del teatro La Fenice, con múltiples restaurantes a menos de 5 minutos caminando. El personal de recepción es amable y ayudan cuando se requiere. Este hotel vale la pena en todos los sentidos.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Paolo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centralissimo e ben dislocato ma ben appartato. Personale cordialissimo e preparato ad aiutare in ogni esigenza del cliente. Colazione top.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wonderful hotel
I chose the hotel for it's super location 5 minutes walk from Rialto bridge and San Marco Square. The hotel is absolutely lovely with a canal side entrance for boats. The staff are extremely friendly and helpful. A great place to stay.
2023년 12월에 2박 숙박함

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a Deluxe Room with Canal view Double Bed Sorry but leaning out of a 4 story window to see canal ??? As for Deluxe nothing deluxe about it. Bed was 2 single pushed together Lighting was poor Heating did not work as is behind curtains no way for heat to get out No Tea coffee in Room Bathroom had black mould around bath no separate shower Door did not seal properly Staff on Check in says it was best for us to book dining out with them as local restaurants are vey busy there is plenty places to eat and plenty of space infect just about all restaurants sell the same food. Breakfast was good plenty to Eat and Chose from Would i stay here again NO
2023년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Hotel positionfine close to S. Marco. For the room we booked a junior suite however i have strong doubt ee got a j. Suite.
2023년 11월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 25일
Dear Mario N,Thank you for having posted a review regarding your most recent stay at Duodo Palace Hotel.Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries.I can confirm you that the room 206 which has been assigned you it is a Junior Suite with Canal View.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Gienislaw

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 25일
Dear Gienislaw,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 10 out of 10.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 25일
Dear Daniel,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 4 out of 5.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

MARTIN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place
2023년 11월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 14일
Dear Martin,We appreciate your rating of 5 out of 5.Thank you for noting the beauty of our Palace. Duodo Palace hotel is located in a historical building that has been renovated and restored to maintain the décor and the Venetian style. You can experience a true Venetian feel. The hotel is located in the heart of Venice, just few steps away from Piazza San Marco, the Rialto Bridge, Accademia and La Fenice. We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

David 님, Green Cove Springs

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 14일
Dear David,Thank you for giving us a score of 5 out of 5.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

Tanya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location after getting off the water bus. Great staff.
2023년 11월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 14일
Dear Tanya,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.I am pleased to read how amazing was your stay with us.Thank you for giving us a score of 5 out of 5.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming hotel in Venice
Great little hotel with lots of charm. Hotel staff were friendly and very helpful with tips and questions about how to get around Venice.
2023년 11월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 8일
Dear Kenneth,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.I am pleased to read how amazing was your stay with us.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 - 좋아요

Henri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre un peu en dessous d'un 4 étoiles. Mais l'emplacement et le personnel sont parfaits.
2023년 10월에 3박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 11월 4일
Cher « Henri »,Merci d'avoir posté vos commentaires suite à votre séjour dans notre hôtel.Vos commentaires sont encourageants pour nous de voir combien vous avez apprécié le service de travail et d'accueil de tout notre personnel, et nous avons partagés vos commentaires aux services correspondants et avec la direction de l'hôtel.Nous espérons avoir le plaisir de vous accueillir bientôt de nouveau parmi nous.Veuillez recevoir l’expression de nos sentiments les meilleurs.Sincèrement,Irvin SuraceFront Office Manager

8/10 - 좋아요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Roger,Thank you for taking the time to add a score regarding your most recent stay at Duodo Palace Hotel.We sincerely hope you choose to stay with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 - 좋아요

Inger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt hotell med bra läge i Venedig
Trevligt hotell med mycket bra läge i Venedig. Dock ganska dyrt. Mycket hårda sängar, men väldigt tyst förutom luftkonditioneringens som lät rätt högt. Frukosten ok, men man kan förvänta sig mer på ett fyrstjärnigt hotell. Mycket vänlig och hjälpsam personal.
2023년 10월에 3박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Inger,Thank you for posting your feedback regarding your recent stay at Duodo Palace Hotel.Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries.I have shared your lovely comments with the Staff in order to energize them to continue to deliver exceptional customer service.I am sorry to hear that the AC system was too noisy. I have advised our Maintenance Supervisor to check the fancoil.I sincerely hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

4/10 - 별로예요

Ernst

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Total veraltetes Zimmer für 340,- Euro pro Nacht. Badezimmer hat Schimmel, abgewohntes Mobiliar, Frühstück für 20,- Euro war ok aber doch recht teuer
2023년 10월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Ernst,Thank you for taking the time to add a review regarding your most recent stay with us.As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotelinfo@duodopalacehotel.com

6/10 - 괜찮아요

Rich

2023년 10월에 3박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Rich,Thank you for taking the time to add a review regarding your most recent stay with us.As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotelinfo@duodopalacehotel.com

10/10 - 훌륭해요

Amy

2023년 9월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Amy,We appreciate that you took time to add a rating regarding your most recent stay at Duodo Palace Hotel.Thank you for giving us a score of 10 out of 10.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Evelyn

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's in Venice... what more can I say! The hotel is a little hard to locate but worth the effort. The room was spacious, clean and comfortable. The check-in staff was efficient and helpful. They provide recommendations for restaurants in the area and arranged a water taxi to the cruise terminal where we could catch our bus to the cruise ship in Ravenna. Everything about their help was seamless. The included breakfast was great. They offered everything from fruit, toast, eggs, bacon, cereal, juice, tea and coffee. Just to let you know, I am picky about cleanliness, especially in bathrooms. This hotel met all my expectations. I would highly recommend this hotel for your stay.
2023년 9월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Evelyn,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.I am pleased to read how amazing was your stay with us.Thank you for giving us a score of 5 out of 5.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great traditional hotel ideally located. Friendly staff and very comfortable beds!
2023년 9월에 3박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Zach,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.I am pleased to read how amazing was your stay with us.Thank you for giving us a score of 10 out of 10.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We look forward to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

MAYU

2023년 9월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear MAYU,It has been a pleasure to have you as our Guest at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.We look forward to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Josephine

2023년 9월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Josephine,I am pleased that you took the time to add a rating regarding your recent stay at Duodo Palace HotelThank you for giving us a score of 10 out of 10.We look forward to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 - 좋아요

Kylene

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel upon first look is absolutely stunning. Though our room was a little outdated, I found it extremely cozy. Everything was pretty clean, not perfect, and the shower was really small but manageable. The staff was okay, they didn't really seem like they enjoyed tourists, to be honest– but that was the general feeling I got from the people in Venice. We had drinks at the hotel bar that were great and the overall ambiance was very regal!
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Kylene,We are pleased that you took the time to review your recent stay with us.Duodo Palace hotel is located in a historical building that has been renovated and restored to maintain the décor and the Venetian style. You can experience a true Venetian feel. The hotel is located in the heart of Venice, just few steps away from Piazza San Marco, the Rialto Bridge, Accademia and La Fenice. We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

6/10 - 괜찮아요

Tara

좋아요: 청결 상태, 직원 및 서비스
Okay
The staff was very friendly and the decor and aesthetic of the hotel is cool has a vintage vibe. The bathroom was really difficult to navigate. The door leaves you almost no room to stand in the bathroom. They do not have a shower, it's a tub that you cannot stand up in, and there is no curtain glass etc. Also I would not recommend the breakfast. If you need a water taxi plan way ahead, we requested one early and due to traffic on that canals it was 30 minutes late, we had to walk a block to get on and then the driver charged us €10 more that the price the hotel gave.
2023년 9월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 10월 27일
Dear Tara,I am pleased that you took the time to add a review regarding your stay with us.Thank you for noting the prime location of our Hotel, the Venetian decor of the Palace where the hotel is located and for your Staff comments. Most of our rooms have a bathtub and for security reasons it is not recommended to stand up to take a shower.During high seasons period, we highly encourage our Guest to reserve the watertaxi for Departure 1 day before the service date. Any same day - last minute - request will be taken by contacting the water taxi company and it might take up to 30-40 minutes to have a last-minute water taxi. In case that the tide is too high, we will receive from the water taxi company or travel agency which wil be the new departure station.We sincerely hope to have another opportunity to welcome you in order to better your perception of our property.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Roy

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great. Arranged water taxi pickup at the door. Good breakfast. Great location.
2023년 9월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 9월 20일
Dear Roy,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.I am pleased to read how amazing was your stay with us. As you noted, we have a private pier to catch water taxi and to arrive at the hotel.Your feedback is encouraging for us to see how much you appreciated the comforts of your room as well as the work and hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Gale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was amazed how quite inside the hotel was. Easy walk St Marks Square or the Grand Canal and the water taxis. A little quirky alley to the entrance just added to the ambiance of being in Venice. There’s also a direct entrance from a canal right into the lobby! The staff was exceptional, very helpful and knowledgeable. In fact I left some property in the safe, they notified me rather quickly but I was already on a train to Florence. They went above and beyond finding a solution.
2023년 9월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 9월 17일
Dear Gale,I appreciate that you took the time to post a review regarding your recent stay with us.Duodo Palace Hotel has two entrances. One to arrive/to leave with a private water taxi and it is our private dock located in Rio de la Verona and a pedestrian entrance which is located in Calle Minelli, 1887/1888.Thank you for your nice comments. The Expedia Group community will benefit of your recommendations. It has been a pleasure to have you as our Guest. I have shared your comments with the hotel staff in order to energize all of us, it is always very nice to have our work recognized.As you noted, our hotel is very close to the main tourist attractions.We sincerely hope you choose to stay with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Bryan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 9월 8일
Dear Bryan,Thank you for rating our property 10 out of 10.We look forward to welcome you back at Duodo Palace Hotel whenever your travels will take you again in Venice.Yours sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Analise

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our 2 night stay at the Duodo Palace was amazing!! I highly reccomend this hotel for your stay in Venice. The whole staff was so accommodating and kind during all hours of the day. We had a beautiful, clean room that we were sad to leave at the end of the trip. I love that this hotel is tucked in a quiet corner and away from all of the businesses of Venice - though still a short walk to everything! Thank you for a great stay, I hope we can return one day.
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 9월 8일
Dear Analise,I am pleased that you took the time to add a review regarding your stay with us.Thank you for noting the prime location of our Hotel, the Venetian decor of the Palace where the hotel is located and for your Staff comments. It has been a pleasure to have you as our Guest. I have shared your comments with the hotel staff in order to energize all of us, it is always very nice to have our work recognized.We sincerely hope you choose to stay with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Irvin Surace - Duodo Palace Hotel 님, 2023년 9월 8일
Dear Dorothy,Thank you for giving us a score of 10 out of 10.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager

8/10 - 좋아요

marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Séjour très agréable dans un petit hôtel cosy très agréable - personnel adorable
2023년 8월에 2박 숙박함
답변 제공: Irvin Surace - Chef de Réception 님, 2023년 9월 8일
Chère Marie,Nous sommes heureux que vous ayez pris le temps de commenter votre récent séjour chez nous.Merci d'avoir noté notre emplacement privilégié. Comme vous l'avez noté, nous sommes dans un quartier très calme mais toujours au cœur de Venise, très proche de la plupart des sites touristiques de Venise et à quelques minutes seulement de la place Saint-Marc, du pont du Rialto et des galeries d'art de l'Académie.J'ai partagé vos adorables commentaires avec le personnel afin de les inciter à continuer à offrir un service client exceptionnel.Nous sommes impatients de vous accueillir à nouveau au Duodo Palace Hotel.Cordialement,Irvin SuraceChef de Réception

8/10 - 좋아요

maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk helpful. Good location. Convenient to everything.
2023년 8월에 3박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 9월 8일
Dear Maria,We are pleased that you took the time to review your recent stay with us.Thank you for noting our prime location. As you noted, we are in a very quiet area but still in the heart of Venice, very close to most of the sights of Venice and just few minutes away from St. Mark's Square, the Rialto Bridge and the Accademia Art Galleries.I have shared your lovely comments with the Staff in order to energize them to continue to deliver exceptional customer service.We look forward to welcome you again at Duodo Palace Hotel.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

Baljinder

2023년 8월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 9월 8일
Dear Baljinder,Thank you for giving us a score of 5 out of 5.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

6/10 - 괜찮아요

YOKO

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
お部屋はきれいで快適。ポットがないのが残念。お茶をいれたかった。バスタオル1枚だった。なぜ?冷蔵庫の水が3ユ-ロ高い!メモ用紙、周辺の地図とかほしかった。ずっと旅行中騙され続けてた。最初にカ-ドを出したら返してもらえず、後で気がつき取りにいき返してもらえたが、ずっと旅で嫌な思いをしてきたので娘が病気になってしまった。周辺の店はアジア人差別がひどく残念。
2023년 8월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 8월 18일
Dear Yoko,I appreciate the time that you spent in writing a review regarding your recent stay at Duodo Palace Hotel.We have Kettles available - upon request. Tap water is safe to drink, in addition we have a minibar with beverages that can be purchased by our Guests. The prices for the minibar are exposed via a memo card on top of the refrigerator.We require all our Guests to present a valid credit card which is registered on the reservation to guarantee for incidental charges.I sincerely hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

6/10 - 괜찮아요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Weg vom Shuttle-Platz SanMarco ist zu Fuss (mit Gepäck) sehr anstrengend, da das Hotel sehr versteckt liegt. Unsere Zimmer-Nachbarn waren ständig sehr laut ( nebenan sowie ober uns) dies wurde geduldet. Das Frühstück war minimalistisch und in einem sehr eingeengten kleinen Raum.
2023년 7월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 7월 30일
Dear Sarah,I am pleased that you took the time to review your recent stay with us.Duodo Palace Hotel has both entrances. One to arrive/to leave with a private water taxi and it is our private dock located in Rio de la Verona and one pedestrian entrance which is located in Calle Minelli, 1887/1888.The best Public Stops with the Waterbuses are Rialto, Sant'Angelo, San Marco (Giardinetti or Vallaresso).Our Continental Breakfast includes bread, homemade cakes, fresh fruit salad, boiled eggs, scrambled eggs, bacon, milk, soy milk, ham, cheese, yogurt, cereals, croissants, jams, honey, chocolate/hazelnut cream, also gluten free upon request. Juices, American coffee, espresso or cappuccino are included as well.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager

6/10 - 괜찮아요

Tülay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 7월 23일
Dear Tulay,Thank you for your review regarding your recent stay.We are delighted to read about your wonderful stay with us and how much you enjoyed the hotel.We are looking forward to welcome you again at Duodo Palace Hotel.Your Sincerely,Irvin SuraceFront Office Manager

10/10 - 훌륭해요

Ann-Charlotte

2023년 7월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 7월 19일
Dear Ann-Charlotte,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 10 out of 10.Your feedback is encouraging for us to see how much you appreciated the prime location of our property, as well as the work and the hospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office ManagerDuodo Palace Hotel

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Concierge was superb!
2023년 7월에 1박 숙박함
답변 제공: Irvin Surace - Front Office Manager 님, 2023년 7월 5일
Dear Jennifer,Thank you for having posted a review regarding your stay at Duodo Palace Hotel.Thank you for giving us a score of 5 out of 5.Your feedback is encouraging for us to see how much you appreciated the chospitality service of our entire staff, and we have already well passed on your comments to the corresponding departments.We sincerely hope to welcome you again whenever your travels bring you to Venice.Yours sincerely,Irvin SuraceFront Office Manager