실내 수영장, 일광욕 의자

퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
11710 102 St, Grande Prairie, AB

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 715개 이용 후기 중 332개" "
평점 8 - 좋아요. 715개 이용 후기 중 278개" "
평점 6 - 괜찮아요. 715개 이용 후기 중 66개" "
평점 4 - 별로예요. 715개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 715개 이용 후기 중 14개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Dilpreet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Melanie Dick 님, 2024년 4월 22일
We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us, and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Melanie DickGeneral ManagerQuality Inn & Suites

8/10 - 좋아요

Stella

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Comfortable and clean if a little worn around the edges
2024년 4월에 1박 숙박함
답변 제공: Melanie Dick 님, 2024년 4월 11일
Dear Kathy, We would like to thank you for taking the time to leave a review. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Melanie DickGeneral ManagerQuality Inn & Suites

10/10 - 훌륭해요

Jonathan

아이를 동반한 가족 여행
Pool was great and breakfast service was also good.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Jonathan,Thank you for taking the time to provide us with feedback on your recent stay with us, we are so glad to hear you enjoyed the pool and breakfast. We will share your wonderful comments with our team and hope to see you on your next visit.Kind Regards,Quality Inn & Suites Team

8/10 - 좋아요

JAMES

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear James,We appreciate you taking the time to provide a rating on your stay with us, we are happy that it was an enjoyable one. Looking forward to seeing you again.Kind Regards,Quality Inn & Suites Team

10/10 - 훌륭해요

April 님, Manning

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice! Bed sheets were so soft!
2024년 2월에 1박 숙박함
답변 제공: Melanie Dick. 님, 2024년 2월 26일
Dear April, Thank you for taking the time to complete an online review. We hope to welcome you back soon!Sincerely, Melanie Dick, Quality Inn & Suites

4/10 - 별로예요

Andrea

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I'm frustrated with hotels that can't even make a bed if you are staying for more than 1 night unless you request. You can come make some beds and check towels without having to change sheets.
2024년 2월에 3박 숙박함
답변 제공: Melanie Dick. 님, 2024년 2월 26일
Dear Andrea, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our room service. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Melanie Dick, Quality Inn & Suites

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Don’t book a room with a pullout if you plan on having someone need to sleep on it. The pull out was not in good condition at all. We ended putting the mattress on the floor. Still not able to be slept on. The staff tried to help but the best they could do was offer two duvets to be put on the mattress to make a mattress pad. The room was rundown.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Kimberly,Thank you for taking the time to provide us with a feedback on your stay with us, we are sorry to hear that we failed to meet your expectations and we will take this feedback to help us improve . We look forward to seeing you again so we can redeem ourselves.Kind Regards,Quality Inn & Suites Team

8/10 - 좋아요

Corina

가족 여행
Rooms were fairly clean. Beds were comfortable. The breakfast wasn’t great. I would say it was average. Staff was very friendly at check in.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Corina,Thank you for taking the time to provide us with a rating on your stay with us, we are happy that you enjoyed it. We apologize that the breakfast did not exceed your expectations and if you have suggestions on how we could improve it we would love to hear them. We look forward to seeing you again on your next visit.Kind Regards,Quality Inn & Suites Team

8/10 - 좋아요

Dilpreet

2024년 1월에 3박 숙박함
답변 제공: Melanie Dick 님, 2024년 4월 11일
Dear Dilpreet, We would like to thank you for taking the time to leave a review. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Melanie DickGeneral ManagerQuality Inn & Suites

8/10 - 좋아요

Nigretta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear Nigretta,Thank you for the wonderful rating! We are happy to hear you enjoyed your stay and we hope to see you again on your next visit.Kind Regards,Quality Inn & Suites Team

8/10 - 좋아요

Dilpreet

답변 제공: GM 님, 2024년 1월 11일
Dear Dilpreet,Thank you for the great rating, we are happy that you enjoyed your stay with us. See you again!Kind Regards,Quality Inn & Suites Team

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Very clean, comfy beds/pillows. Nice breakfast and friendly staff.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear Tara,Thank you for taking the time to provide us with feedback on your stay with us, we will share your wonderful comments with our team. We look forward to seeing you again on a future visit to our area.Kind Regards,Quality Inn & Suites Team

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
The check in attendant was upset at me for not having a credit card, which is why I prepaid online. He would barely make eye contact with me. Asked if any of my kids had a credit card he could charge. If that’s a problem it shouldn’t be an option for paying online.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear Guest,We are sorry to hear that we failed to meet your expectations, we will be looking into this and speaking with the front desk on how they could of handled the situation better. We hope you will give us another try on your next visit. Again we apologize.Kind Regards,Quality Inn & Suites Team

10/10 - 훌륭해요

JENNINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 31일
Dear Jennine,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Sam K. ArachchigeGeneral ManagerQuality Inn & Suites

8/10 - 좋아요

Jimmy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friends trip
It was a good trip, weather was good except for the morning was chilly. The bed are the most comfiest beds I have ever had in a hotel. Would definitely stay there again
2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 25일
Dear Jimmy, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn & Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Sam K. ArachchigeGeneral ManagerQuality Inn & Suites

10/10 - 훌륭해요

Tara

2023년 12월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 12일
Good Afternoon Tara, Thank you for taking time to share your recent stay experience. We look forward to welcome you back. Best Regards, Sam K. Arachchige

4/10 - 별로예요

Kristine

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated room needs a reno…stained carpet, cat scratched furniture, water damaged bathroom door, shower curtain too short and doesn’t keep water in, old bedding, plastic cups, glade plug-ins on the wall.
2023년 12월에 2박 숙박함
답변 제공: Sam 님, 2023년 12월 12일
Good Afternoon Kristina, Thank you for sharing your recent stay experience. your feedback is very important to us in order to improve Hotel Serivce and standards, Rest assure that I will be sharing with our Housekeeping and Maintenance team. We look forward to welcome you back. Best Regards, Sam K. Arachchige

10/10 - 훌륭해요

Mellissa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place to stay for my family and I. Our favourite parts were the breakfast and the pool and hot tub. Will book again in the future
2023년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 12월 5일
Dear Mellissa, Thank you for taking time to write a nice review. We look forward to welcome you back. Kind Regards, Sam

6/10 - 괜찮아요

Aurang

좋아요: 직원 및 서비스
별로예요: 청결 상태
답변 제공: Sam 님, 2023년 11월 21일
Good Morning Aurang, Thank you for taking time to submitting the review. Look forward to welcome you back. Best Regards,

10/10 - 훌륭해요

Mary

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 10월에 2박 숙박함
답변 제공: Sam 님, 2023년 10월 16일
Good Morning Mary, Thank you for taking time to write a nice review. We look forward to welcome you back. Best Regards,Sam

8/10 - 좋아요

Rob

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the kitchenette. Very convenient when traveling with dietary concerns. A real nice feature for multiple night stays.
2023년 9월에 2박 숙박함
답변 제공: Sam 님, 2023년 10월 16일
Good Morning Rob, Thank you for taking time to write a nice review. We look forward to welcome you back. Best Regards,Sam

8/10 - 좋아요

Terry 님, Sherwood Park

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sam 님, 2023년 10월 2일
Good Morning Terry, Thank you taking time to submit the review. We look forward to welcome you back. Thank you, Sam

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
2023년 8월에 1박 숙박함
답변 제공: Sam 님, 2023년 8월 29일
Hi David, Thank you for taking time to write the review. We look forward to welcome you back. Best Regards, Sam

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
We booked a suite and it was clean and spacious. The pool was nice and had a great slide for the kids. Overall, we would stay there again.
2023년 8월에 1박 숙박함
답변 제공: Sam 님, 2023년 8월 29일
Good day Kim, Thank you for taking time to write a review in regards to your recent stay. We are glad that you had great time. We look forward to welcome you back. Best Regards, Sam

10/10 - 훌륭해요

Rachelle

2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 22일
Dear Rachelle,Thank you for the fantastic rating, we are thrilled to hear you enjoyed your stay and hope to see you again soon.Kind regards,Quality Inn & Suites Team

10/10 - 훌륭해요

Jean-Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 22일
Dear Jean-Marie,Thank you for taking the time to provide us with a rating on your stay. We are glad you enjoyed it and we hope to see you again.Kind Regards,Quality Inn & Suites Team

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good clean rooms. Beds were very comfortable. Friendly service.
2023년 8월에 1박 숙박함
답변 제공: Sam 님, 2023년 8월 18일
Good morning Dan, Thank you for taking time to submit the review. We look forward to welcome you back. Best Regards, Sam

10/10 - 훌륭해요

Glenn

2023년 8월에 1박 숙박함
답변 제공: Sam 님, 2023년 8월 29일
Good day Glenn, Thank you for taking time to write a review. We hope that you enjoyed your stay. Look forward to welcome you back. Kind Regards, Sam

10/10 - 훌륭해요

Roderick

2023년 7월에 1박 숙박함
답변 제공: Sam 님, 2023년 7월 10일
Dear Roderick, Thank you for taking to write a review in recent stay with us. Look forward to welcome you.Best Regards,Sam

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Sam 님, 2023년 7월 5일
Good afternoon Erin, Thank you for taking time to write a review in your recent stay. We look forward to welcome you back. Best Regards, Sam

8/10 - 좋아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Sam 님, 2023년 7월 5일
Good afternoon James, Thank you for taking time to write a review in your recent stay. We look forward to welcome you back. Best Regards, Sam

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Sam 님, 2023년 6월 16일
Good morning, Thank you for taking time to submit a review. Look forward to welcome you back.Thank you,Sam

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds need proper fittes sheets
2023년 5월에 3박 숙박함
답변 제공: Sam 님, 2023년 5월 19일
Good Afternoon Sarah, Thank you for taking to write a review on your recent stay, we look forward to welcome you back. Best Regards,Sam

8/10 - 좋아요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 16일
Thank you for the great rating, we hope to see you again on your next visit.

10/10 - 훌륭해요

Francisco 님, St Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 16일
Thank you for the great rating, we hope to see you again on your next visit.

10/10 - 훌륭해요

Payne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and good breakfast
Was a great hotel room two queen beds and also a pullout bed was lots of space
2022년 11월에 1박 숙박함
답변 제공: Sam 님, 2023년 4월 18일
Good morning Payne, Thank you for taking to write the review. Look forward to welcome you back.Best Regards,Sam

10/10 - 훌륭해요

Sharon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had 3 beds and they were so comfy; pillows were not the greatest but still okay. Our toilet broke during our stay, and they sent someone right away to fix which was great (flush handle broke inside tank) other than that - I will definitely stay here again.
2023년 3월에 2박 숙박함
답변 제공: Sam 님, 2023년 3월 14일
Dear Sharon, Thank you for taking time to write the review in your recent stay. Look forward to welcome you back. Best Regards,Sam K. Arachchige

8/10 - 좋아요

Darrell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Sam 님, 2023년 4월 18일
Good morning Darrell,Thank you for taking time to write the review. Have a great day.Sam

8/10 - 좋아요

Syed

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always my go to Hotel when I'm in GP
2023년 2월에 2박 숙박함
답변 제공: Sam 님, 2023년 2월 24일
Dear Troy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sam K. ArachchigeGeneral ManagerQuality Inn and Suites Grande Prairie

8/10 - 좋아요

Barb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very friendly staff and great service. Our room did not have a very big bathroom which was a bit uncomfortable and the toilet broke. But all in all was a nice stay.
2023년 2월에 1박 숙박함
답변 제공: Sam 님, 2023년 2월 20일
Dear Doug,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Sam K. ArachchigeGeneral ManagerQuality Inn and Suites Grande Prairie

10/10 - 훌륭해요

Crista

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were all so friendly and helpful. From the front desk, cleaning staff, breakfast staff, as well as the maintenance. The 3 bed option was perfect for our needs. The room was clean and quiet. The breakfast was wonderful, including hot bacon and eggs, multiple waffle makers and was constantly stocked.
2023년 1월에 1박 숙박함
답변 제공: Sam 님, 2023년 2월 20일
Dear Crista,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sam K. ArachchigeGeneral ManagerQuality Inn and Suites Grande Prairie

10/10 - 훌륭해요

Krystal

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great stay!
2023년 1월에 1박 숙박함
답변 제공: Sam 님, 2023년 1월 31일
Dear Krystal,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Sam k. ArachchigeGeneral ManagerQuality Inn & Suites

8/10 - 좋아요

Josh

2023년 1월에 1박 숙박함
답변 제공: Sam 님, 2023년 3월 7일
Hello Josh, Thank you for taking time to comlete the survey. Look forward to welcome you back!!Best Regards,Sam

2/10 - 너무 별로예요

darlene

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
No proper breakfast the dsy after xmss. Even ghough wecwerd told it would inly be xmas. Day thst there would be no hot breakfast and even on xmas. All that was tgere was 2 yogurts, a few bagels and 3 mufgins for the whole hotel. It used to b a good place but it has new owners and its garbage dump now ill never go back and i heard others say the same thing. There was pet food on the floor in our room, looks like its bever been cleaned propetly in there in a year.
답변 제공: Sam 님, 2022년 12월 27일
Dear Darlene, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Sam K. Arachchige General ManagerQuality Inn & Suites

8/10 - 좋아요

Matt

10/10 - 훌륭해요

Scott

2022년 12월에 1박 숙박함
답변 제공: Sam 님, 2022년 12월 27일
Dear Scott,Thank you for taking time to submit the review. Look forward to welcome you back.Kind Regards,Sam K. Arachchige

8/10 - 좋아요

Garry

2022년 12월에 1박 숙박함
답변 제공: Sam 님, 2022년 12월 12일
Dear Garry,Thank you for taking time to submit the review. We look forward to seeing you at the Quality Inn and Suites. Best Regards,Sam K. Arachchige

8/10 - 좋아요

Syed

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quality Inn is always one of our options when coming to GP or other visiting any other cities. What I didn't like much that they need to add a better arcade game. More arcade games will be a big plus or atleast one of those multi-games arcade or Pandora box.
2022년 10월에 2박 숙박함
답변 제공: GM 님, 2022년 10월 24일
Dear Syed,Thank you for your loyalty we are glad to be your choice for a hotel when in Grande Prairie. We also thank you for taking the time to provide us with feedback, we will ask the suppliers of the games if they have other options. We look forward to your next visit Kind Regards,Quality Inn & Suites Team

8/10 - 좋아요

Brian

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

ANNE

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not recommend.Power off for five hours,no generator and no plan.Terriblr.
2022년 10월에 1박 숙박함
답변 제공: GM 님, 2022년 10월 15일
Dear Anne, Thank you for providing feedback on your stay with us. We do apologize for the power being out during your stay, this was quite the outage in our region and unfortunately not in our control and we do understand your frustration. Again we are sorry and hope you give us another try one day. Kind Regards,Quality Inn and Suites Team