Overall, while we found the hotel to be nice and clean, there were a few areas of concern that I would like to bring to your attention.
Firstly, I would like to address the issue of the price we paid for our two rooms. We were under the impression that breakfast was included in the rate we paid, however, upon check-in, we were informed that it was not. It would have been helpful if this information was made clear during the booking process or mentioned explicitly in our reservation confirmation. We feel that breakfast should be included for the price we paid.
Additionally, we were disappointed to find that there were no complimentary bottles of water provided in our rooms. While this may seem like a small issue, having access to water is a basic amenity that we have come to expect during our hotel stays. It would be appreciated if you could ensure that this oversight is corrected for future guests.
On a positive note, I would like to commend your staff for maintaining a clean room for us. We found the cleanliness of the accommodation to be satisfactory, and we appreciate the effort put into it by your housekeeping team.