외관

애비 코트, 하이드 파크 호텔스 여행 후기

3 out of 5
애비 코트, 하이드 파크 호텔스
174 Sussex Gardens, Paddington, London, England

이용 후기

6.8
평점 10 - 훌륭해요. 992개 이용 후기 중 101개" "
평점 8 - 좋아요. 992개 이용 후기 중 409개" "
평점 6 - 괜찮아요. 992개 이용 후기 중 309개" "
평점 4 - 별로예요. 992개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 992개 이용 후기 중 64개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악의 호텔
2018년 8월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
동양인이어서 이런 방을 배치받은건지 아님 원래 이런건지...
개인적으로 별로였음. 방마다 경우가 다를수 있겠지만 2인실 예약했는데 창문밖에 다른 방 창문에다가 밑에 하수구처럼 보이는게 있어서 커튼을 열지도 못하고 창문열면 냄새하고 벌레가 들어옴. 에어컨 대신 있던 선풍기도 먼지 개쩔어서 본인이 직접 선풍기 날개 씻어서 달아놓음. 포트도 좀 지저분했음. 혼자 여행와서 이런거 개의치 않는다면 상관없지만 커플여행으로 오기엔 적절한 곳은 아닌듯. 한국 모텔도 이거보다는 시설 좋음
2018년 7월에 3박 숙박함

6/10 - 괜찮아요

areum

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
공항에서 접근성이 매우 뛰어납니다. 저녁이후 도착인 여향객들은 공항에서 히드로 익스프레스를 타고 한번에 패딩턴역까지 올수 있어서 매우 편리하고 역에서 호텔까지도 걸어서 5분이라 좋았습니다. 다만 호텔방이 워낙 좁아서 당황했고 조식이 충격적이었습니다. 마른빵과 주스, 요거트가 전부입니다.
2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
싼게 비지떡 - 가격만 만족
싼게 비지떡이라는 말이 딱 맞아떨어지는 곳이라고 할 수 있네요. 런던 근처에 그 가격대에 숙박을 잡기 쉽지 않다는 점, 즉 가격 그 자체로만 괜찮은 곳이네요. 지금까지 묵어본 호텔 중 가장 비좁아고 와이파이도 15분만 무료여서 불편한 점이 많았습니다. 그리고 근처(Notting Hill)에 같은 이름의 호텔이 있어서 이름만으로 찾아갔다가 낭패를 봤네요. 꼭 주소 확인해서 찾아가시길...

6/10 - 괜찮아요

Elaine

단체 여행
좋아요: 청결 상태
The apartment was very cold no radiators were working had to sit in our coats and the bedrooms were freezing there was a little heater that we found in a wardrobe which helped a bit
2021년 10월에 1박 숙박함
답변 제공: Kasia 님, 2021년 10월 28일
Dear Elaine, thank you for taking the time to post your review. We are glad you enjoyed our location. We are sorry for the inconveniences you had, any issues should be dealt at reception, we would have been happy to help you. All the comments are highly valued by our management team, who will do their best to look into the problem and improve the service we provide. Kind Regards, Kasia- front office department

2/10 - 너무 별로예요

KEVIN

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't book
Told our booking had not been comfirmed by Hotel.com even though we had booked 18 months ago moved to sister hotel down road and put in basement cave
2021년 6월에 1박 숙박함
답변 제공: Sandra 님, 2021년 6월 24일
Dear guest, Thank your for your review. We are sorry to hear that you had a bad staying. Could you please send an email to the hotel whenever you have the chance and explain us the reasons and details of your bad experience. It would help us a lot. Kind regards, Sandra, front desk receptionist.

4/10 - 별로예요

Liliana

좋아요: 청결 상태
별로예요: 직원 및 서비스
2020년 3월에 1박 숙박함

4/10 - 별로예요

D 님, Mannheim

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr kleines Zimmer, schlechte Belüftung. Einfachstes Frühstücksbuffet. 2 Marmeladen als Auswahl. Kaffee kaum genießbar. Croissant oder was immer das sein soll zäh zäh..
2020년 2월에 7박 숙박함
답변 제공: Abbey Court Hotel 님, 2020년 3월 7일
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, das Abbey Court Hotel nach Ihrem letzten Aufenthalt zu überprüfen. Wir waren erfreut zu hören, dass Sie unsere beneidenswerte Lage voll ausgenutzt haben. Wir waren sehr enttäuscht zu lesen, dass Sie Ihren Aufenthalt bei uns als weniger zufriedenstellend empfanden. Bitte beachten Sie, dass wir alle Gäste ermutigen, Probleme oder Beschwerden an der Rezeption zu melden, die rund um die Uhr geöffnet ist. Daher ist es eine Priorität, diese zu beheben, und wir sind immer gerne bereit, den Gästen alternative größere Zimmer anzubieten, wenn die Verfügbarkeit dies zulässt. Wir hoffen, dass wir uns auf Ihrer zukünftigen Reise nach London einlösen können. Mit freundlichen Grüßen

8/10 - 좋아요

Andrea 님, Rieti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale gentile e disponibile. Struttura situata vicino alla metro comoda per visitare il centro
2020년 1월에 3박 숙박함
답변 제공: Reception front desk 님, 2020년 2월 8일
hank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, basic room but for what we wanted it was perfect
2020년 1월에 2박 숙박함
답변 제공: Abbey court hotel 님, 2020년 1월 30일
Dear Guest, Thank you for taking your time to leave us such a positive feedback about your last stay with us. We are pleased to hear the your stay was satisfied overall and we do hope to welcome you back on the near future. Kind Regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함
답변 제공: Abbey court hotel 님, 2020년 1월 26일
Dear Guest, Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property was in a great location to the Tube, stores and restaurants. The main issue with the property had to do with their lack of good mattresses. Despite them changing my room mid-stay due to the condition of the mattress in the initial room, the second room likewise had a very bad mattress. The rooms were cleaned daily and the towels replaced as well. The breakfast was of a continental type with the same items each day. The staff was very helpful and pleasant.
2019년 12월에 6박 숙박함
답변 제공: reception front desk 님, 2020년 1월 3일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

6/10 - 괜찮아요

Simone 님, Modena

단체 여행, 가족 여행
좋아요: 직원 및 서비스
L’hotelall’esterno molto bello un edificio caratteristico di Londra,ottimo il personale ma le camere molto spartane e veramente vecchie ed usurate,che pur se pulite davano un senso contrario.Ma nel complesso essendo che ho passato in albergo giusto il tempo necessario andava bene.
2019년 12월에 4박 숙박함
답변 제공: reception front desk 님, 2020년 1월 3일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. kind Regards, Abbey Court Hotel

10/10 - 훌륭해요

まま 님, 東京

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
駅から近くて、便利なことは間違いない。ヘアドライヤーもあり、朝食もあり、満足です。クリスマス時期で、街は閑散としている所もありましたが、それなりに楽しめました。
2019년 12월에 3박 숙박함
답변 제공: Abbey Court Hotel 님, 2020년 1월 26일
Dear Guest, Thank you for taking your time to leave us such a positive feedback about your last stay with us. We are pleased to hear the your stay was satisfied overall and we do hope to welcome you back on the near future. Kind Regards,

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was kind, helpful and understanding. Furniture was broken, shower head was moldy, carpets were stained. House keeping did not understand do not disturb sign. Dont go here
2019년 12월에 3박 숙박함
답변 제공: Abbey Court Hotel 님, 2020년 1월 30일
Dear Guest, thank you for taking your time to leave us your feedback regarding your last stay with us. We are sorry you were unhappy during your stay with us. We do hope to redeem ourselves on your future trip to London. Kind Regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2019년 12월에 1박 숙박함
답변 제공: reception front desk 님, 2020년 1월 3일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. kind Regards, Abbey Court Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함
답변 제공: reception front desk 님, 2020년 1월 3일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

2/10 - 너무 별로예요

Stewart

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Wifi in room Room smel;s Security light shining straight into the room. Blinds were terrible. Was told lights couldnt be turned off. Hole in the wall - appears to be where someone hit the wall Breakfast was a poor continental - i called hotel before booking advised full english breakfast available
2019년 12월에 1박 숙박함
답변 제공: reception front desk 님, 2020년 2월 8일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. kind Regards, Abbey Court Hotel

8/10 - 좋아요

Elisabeth

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel très bien situé
Bon hotel idéalement situé au centre de Londres. je recommande
2019년 12월에 1박 숙박함
답변 제공: Abbey Court Hotel 님, 2020년 1월 30일
Dear Guest, Thank you for taking your time to leave us such a positive feedback about your last stay with us. We are pleased to hear the your stay was satisfied overall and we do hope to welcome you back on the near future. Kind Regards,

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Ottima la posizione, personale cortese e disponibile, camera molto piccola e struttura datata. Buono X soggiorno brevi.
2019년 12월에 2박 숙박함
답변 제공: Abbey Court Hotel 님, 2020년 1월 30일
Dear Guest, thank you for reviewing us after your recent stay with us. We are glad you liked our location as well as our staff team. However we are sorry you were unhappy with the room size. Please next time feel free to report any issue at the front desk, we will be happy to help you sort it out. kind Regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
vannet i dusjen ble aldri varmt, uansett hvor lenge eller hvor varmt det ble satt på. personalet var veldig hjelpsomme og hyggelige
2019년 12월에 3박 숙박함
답변 제공: reception front desk 님, 2020년 2월 8일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. kind Regards, Abbey Court Hotel

6/10 - 괜찮아요

Ingrid 님, Saint marcellin

가족 여행
좋아요: 직원 및 서비스
L'hôtel simple la chambre normal attachant quand on part à Londres on ne reste pas dans l'hôtel donc pas la peine d'avoir une telle luxueuse pour dormir ça suffit largement la literie est pas top au niveau confort au niveau propreté ça va vous étiez en 3 dans une chambre la salle de bain un peu petit mais personnellement nous on s'en fout ça nous dérange pas du tout dans l'ensemble je mettrai à 6 sur 10 ce qui est agréable c'est qu'il y a l'ascenseur nous nous étions au 4e étage la vue était pas terrible et au niveau de la fenêtre c'était pas très propre hormis ça on s'en fout
2019년 12월에 3박 숙박함
답변 제공: reception front desk 님, 2020년 2월 8일
Dear Guest, Thank you for reviewing us. We are sorry you were unhappy during your stay. Please be assured that your feedback has been relayed to the appropriate departments and corrective actions have been taken where necessary .Your opinion is very important to us as we are constantly striving to improve our customer care. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nära paddington station som var smidigt när man skulle in till stan. Kunde även gå till Hyde park snabbt. Väldigt dålig standard på rummet. Smutsigt &trasigt lite här och där, och liten hård säng. Inte mer än 2,5 stjärnigt.
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Schlechte und durch gelegene Matratzen. Mini Bad, abgenutzte Teppiche in den Zimmern
2019년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen hostal para viajar a Londres, centrico, tranquilo y a un paso del centro, sin dudar volveré. el personal muy agradable y dispuestos a atenderte de la mejor manera en cualquier momento.
2019년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and access was perfect. Rooms are tiny bathrooms are even tinier. Walls are paper thin. Beds are very uncomfortable.
2019년 11월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: Abbey Court Hotel 님, 2020년 1월 30일
Dear Guest, Thank you for taking your time to leave us such a positive feedback about your last stay with us. We are pleased to hear the your stay was satisfied overall and we do hope to welcome you back on the near future. Kind Regards,

2/10 - 너무 별로예요

Muhammad 님, Halifax, NS

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a cell not a room So cold No answer from a receptionist My life was at risk the whole night because of the cold The room was even below basic Almost no shower It was awful
2019년 11월에 1박 숙박함

8/10 - 좋아요

NewYorker 님, New York, NY

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location, around the corner from Paddington Station, was easy to maneuver. We included the breakfast in the reservation and were pleasantly surprised by the full buffet of cereal, yogurt, ham, cheese, breakfast rolls, bread and more. We traveled with young kids and were accommodated well.
2019년 11월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
God service og flink personale , Godt med et luggage room på afrejse dagen, når man har nogle timer ude i byen inden man flyver hjem
2019년 11월에 2박 숙박함
답변 제공: Abbey Court Hotel 님, 2019년 11월 30일
Dear Guest, Thank you for taking the time to review the Abbey Court Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Abbey Curt Hotel on your next trip to London.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 11월에 4박 숙박함
답변 제공: Abbey Court Hotel 님, 2019년 11월 30일
Dear Guest, thank you for taking time to leave us feedback about your stay. All our guests feedback are highly valued by our hotel management as they help us to identify the area which need improvements. We are sorry about the issues you experienced during you stay with us. Please next time feel free to report any complain at the front desk, we will be happy to help you if availability permits. Kind Regards,

8/10 - 좋아요

Carlo 님, Toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For London price and location were good. Average hotel but if you stay for 2-3 days this is the place! The area is very quiet but with some restaurants/coffee/kind of groceries option. Near the red and circle line (very important for tourist).
2019년 11월에 2박 숙박함
답변 제공: Abbey Court Hotel 님, 2019년 11월 30일
Dear Carlo, Thank you for taking the time to review the Abbey Court Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Abbey Curt Hotel on your next trip to London.

6/10 - 괜찮아요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fui con mi pareja a pasar un fin de semana en londres, el hotel esta bien y el desayuno cumple. Lo malo es que nos dieron una habitacion en un sotano lo cual era bastante claustrofobico.
2019년 11월에 2박 숙박함
답변 제공: Abbey Court Hotel 님, 2019년 11월 30일
Dear Oscar, thank you for taking time to leave us feedback about your stay. All our guests feedback are highly valued by our hotel management as they help us to identify the area which need improvements. We are sorry about the issues you experienced during you stay with us. Please next time feel free to report any complain at the front desk, we will be happy to help you if availability permits. Kind Regards,

10/10 - 훌륭해요

Desmond 님, Kildare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay and the location is great. Easy access into the centre of London with tube station a couple of minute walk. Staff were excellent and rooms and reception where good quality.
2019년 11월에 2박 숙박함
답변 제공: Abbey Court Hotel 님, 2019년 11월 30일
Dear Desmond, Thank you for taking the time to review the Abbey Court Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

6/10 - 괜찮아요

Melissa 님, Hamburg

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bei der Ankunft wurde man freundlich empfangen. Wir mussten noch bis 14 Uhr zum Einchecken warten, konnten aber solange unserr Koffer kostenlos unterstellen. Das Haus gleicht vom Aufbau einem Labyrinth mit einem sehr nachgebendem Boden. Wir hatten ein 3-Bett-Zimmer mit eigenem Bad(ca. 11 qm). Im Zimmer war ein 1,40 m und 90 cm breites Bett - beide sehr tief. Zwischen den beiden Betten waren vielleicht 30 cm Platz. Die Matratzen waren sehr unbequem - durchgelegen und alt. Am Fußende des großen Bettes war ein winzig kleiner Tisch mit Stuhl. Am Fußende des kleines Bettes war ein offener, kleiner Kleiderschrank, in dem ein Ventilator, eine Wolldecke und 5 Kleiderbügel waren. Insgesamt waren alle Möbel alt, wackelig und eigentlich für den Sperrmüll. Der Teppich war sehr unhygienisch - ohne Schuhe bloß nicht betreten. Das Fenster bekommt man allein nicht auf. Ein Fön hing im Zimmer. Im Bad war alles vorhanden - Toilette, Waschbecken, Handtücher und Dusche. Die Fugen waren überwiegend schwarz. Die Wasserhähne und der Duschkopf (nicht höhenverstellbar) waren rostig. Das Licht vom Spiegel im Bad konnte man nicht ausstellen. Für einen 3-Tages-Trip reicht das Hotel allerdings zum Übernachten und frisch machen aus, wenn man keine hohen Ansprüche hat
2019년 11월에 2박 숙박함
답변 제공: management front desk 님, 2019년 11월 24일
Dear Melissa, thank you for taking time to leave us feedback about your stay. All our guests feedback are highly valued by our hotel management as they help us to identify the area which need improvements. We are sorry about the issues you experienced during you stay with us. Please next time feel free to report any complain at the front desk, we will be happy to help you if availability permits. Kind Regards,

8/10 - 좋아요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell
Var veldig koselig hotell, og greie ansatte. Rommet var stort og sengene gode. Sengetøyet var det noe flekker på, men ellers alt bra 😊
2019년 11월에 3박 숙박함
답변 제공: management front desk 님, 2019년 11월 24일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

10/10 - 훌륭해요

Bente

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
God valuta for pengene
Rigtig godt hotel til prisen !!
2019년 11월에 2박 숙박함
답변 제공: management front desk 님, 2019년 11월 24일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. It is always very encouraging to receive a positive review like yours and we hope we can welcome you back to the Abbey Curt Hotel on your next trip to London.

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 5박 숙박함
답변 제공: management front desk 님, 2019년 11월 24일
Dear Guest, Thank you for taking the time to complete the survey about your stay at Abbey Court Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 - 좋아요

Annica

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Härligt läge
Trevlig personal. Läget nära Hyde Park och Paddington Underground gjorde det väldigt lätt att vara turist. Förvånadsvärt lite ljud utifrån, men däremot var våra rum väldigt lyhörda. Däremot saknade jag en lite stadigare frukost. Listan som stod framme för allergener till frukosten visade att det inte fanns ett enda mjölkfritt bröd. Synd.
2019년 11월에 2박 숙박함
답변 제공: management front desk 님, 2019년 11월 24일
Thank you for taking the time to complete the survey about your stay at Abbey Court Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Abbey Court Hotel again soon! Kind Regards Abbey Court Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 3박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

4/10 - 별로예요

AP 님, Paris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très déçus par la chambre. Une chambre au niveau -1 , avec une minuscule fenêtre donnant sur un passio d’à peine 5m2 non accessible et très glauque et sale. Aucune luminosité! Chambre très petite pour une chambre triple et sans aucun charme. Peinture abimée. Mobilier vieillot. Literie très dure et inconfortable. Salle de bain vieillotte avec un évier qui n’est pas un lavabo mais un lave-main. Bref, nous ne reviendrons pas dans cet établissement.
2019년 11월에 1박 숙박함
답변 제공: Abbey Court Hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. We are sorry to hear that you didn’t like your room . We encourage all guest to report any issues or discomfort to the reception, which is open 24/7, who will make it a priority to rectify it and we are always happy to offer guests alternative rooms when availability permits.   Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. Kind Regards, Abbey Court Hotel

6/10 - 괜찮아요

Adrian

2019년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 3박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 10월에 4박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. kind Regards, Abbey Court Hotel

10/10 - 훌륭해요

Manon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
emplacement parfait, hôtel correct mais petit dej leger.
2019년 10월에 3박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay. We were very disappointed to read that you found your stay with us to be less than satisfactory. Please be assured that all your comments have been relayed to the appropriate departments and corrective actions have been taken where necessary. Please accept our sincere apologies for any shortcomings that you may have experienced during your stay, and we sincerely hope that you will consider the Abbey Court Hotel for any future visits to London. kind Regards, Abbey Court Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La ubicación buena el personal atento los baños un poco pequeños
2019년 10월에 5박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Lage ist top, Personal sehr freundlich und hilfsbereit. Zimmer sauber! Bad zu klein, sonst war Zimmer ausreichend. Frühstück schlicht aber ok.
2019년 10월에 4박 숙박함
답변 제공: abbey court hotel 님, 2019년 11월 12일
Thank you for taking the time to review the Abbey Court Hotel after your recent stay.Your feedback is very important to us as We are constantly striving to improve our customer care. We hope we can welcome you back to the Abbey Court Hotel on your next trip to London.