야외 스파 욕조

컨트리 인 & 스위트 바이 래디슨, 벤드, 오리건 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 449개" "
평점 8 - 좋아요. 1000개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 125개" "
평점 4 - 별로예요. 1000개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 36개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Woo

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very accommodating and helpful.
2024년 4월에 5박 숙박함
답변 제공: Jasmyne 님, 2024년 4월 22일
We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We appreciate your loyalty and please know it is our priority to make every guest’s stay in our hotel a memorable one by providing outstanding services. We hope to see you again soon!

6/10 - 괜찮아요

Jake 님, Hines

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel is located close to hospital. It needs a little care, rooms looking a bit worn. Staff was excellent, and they serve a decent breakfast. Prices are fair and I would stay here again.
2024년 4월에 1박 숙박함
답변 제공: Jasmyne 님, 2024년 4월 17일
Thank you very much for your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I want to assure you that we are working towards upgrades at our hotel. With us merging with Choice, we had a small delay with our upgrades for design purposes. We hope to see you again.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was most impressed with the cleanliness and care of the facilities. The staff was very friendly and took pride in their jobs. Nice to see in this day and age!
2024년 4월에 2박 숙박함
답변 제공: Jasmyne 님, 2024년 4월 17일
We sincerely appreciate your feedback and are happy to hear you had a great experience with us. At our hotel, we take upkeep and cleanliness very seriously, and our rooms should always feel fresh and clean. We appreciate your loyalty and please know it is our priority to make every guest’s stay in our hotel a memorable one by providing outstanding services.

10/10 - 훌륭해요

Patrick

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was traveling with our dog for a weekend in Bend. Checkin was a breeze thanks to the gentlemen at the counter. We had our keys in 5 minutes and got a complimentary cookie! Our room was conveniently located in the 2nd floor near the stairs. Short walk to the lobby and breakfast without being noisy. Complimentary breakfast was also above average in the category. Waffles, eggs, cereal, juice, coffee and some bacon. Food was ready by 7am and piping hot.
2024년 4월에 2박 숙박함
답변 제공: Jessica 님, 2024년 4월 9일
Thank you for your positive review we are happy to hear you enjoyed your stay we hope to see you again soon.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service oriented staff
2024년 4월에 1박 숙박함
답변 제공: Jessica 님, 2024년 4월 8일
Thank you for your positive review.

10/10 - 훌륭해요

Dmitriy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great clean room, and walls seem pretty sound proof
2024년 4월에 1박 숙박함
답변 제공: Jessica 님, 2024년 4월 4일
Thank you for your positive review we are glad to hear you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

Romina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2024년 4월에 1박 숙박함
답변 제공: Jessica 님, 2024년 4월 4일
Thank you for your positive review we hope to see you again soon.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk managers were wonderful and housekeeping were amazing .
2024년 3월에 1박 숙박함
답변 제공: GM. Angela Ahmed 님, 2024년 4월 1일
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We look forward to seeing you again soon.

10/10 - 훌륭해요

Sarah

2024년 3월에 1박 숙박함
답변 제공: Jasmyne 님, 2024년 4월 17일
Thank you so much for staying with us! We hope to see you again soon.

10/10 - 훌륭해요

Jason

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall clean and convenient location for restaurants and shopping
2024년 3월에 2박 숙박함
답변 제공: Jessica 님, 2024년 3월 26일
Thank you for your positive review, we hope to see you again soon. Safe travels.

10/10 - 훌륭해요

Dustin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here a few times the breakfast is great it’s a quick easy drive to the hospital witch is important when you’re not from Bend. Staff has always been very helpful and nice.
2024년 3월에 1박 숙박함
답변 제공: Jessica 님, 2024년 3월 25일
Thank you for your positive review, hope to see you again soon. Safe travels.

10/10 - 훌륭해요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing staff and very caring!!! We love staying there and will continue to stay at Country Inn and Suites. Thank you to the staff!!!
2024년 3월에 2박 숙박함
답변 제공: Jessica 님, 2024년 3월 21일
Thank you for your positive review we hope to see you again soon. Safe travels.

10/10 - 훌륭해요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The amenities were great. Property was very clean. Staff went out of their way to be helpful and accommodating.
2024년 3월에 1박 숙박함
답변 제공: Jessica 님, 2024년 3월 18일
Thank you for your positive review. Hope to see you again soon.

8/10 - 좋아요

Erin

좋아요: 직원 및 서비스
Need a bit of TLC.
2024년 3월에 1박 숙박함
답변 제공: Jessica 님, 2024년 3월 12일
Thank you for the feedback, as we are under new ownership and management, we are working hard to do some of those much-needed updates. Hope to see you again so we can share all the great changes to come with you.

8/10 - 좋아요

sher

2024년 2월에 1박 숙박함
답변 제공: Jessica 님, 2024년 3월 5일
Thank you for your feedback, if there is anything we can do to improve you experience please let us know as guest comfort and satisfaction are our main objective.

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are always friendly and helpful. The hotel is showing signs of wear, carpets need stretching and cleaning. The desk chair in the rooms have rips and tears in the upholstery. The facility needs updating.
2024년 2월에 4박 숙박함
답변 제공: Jessica 님, 2024년 2월 27일
Thank you for your review, We are actively ordering new furnishings for the rooms and unfortunately a lot of the items are on back order. We hope to see you again soon and hopefully we will have some updates we can share with you.

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to stores and restaurants.
2024년 2월에 2박 숙박함
답변 제공: Jessica 님, 2024년 2월 20일
Thank you for your positive review. Hope to see you again soon.

10/10 - 훌륭해요

Hagar

좋아요: 숙박 시설 상태 및 시설
Good experience
2024년 1월에 2박 숙박함
답변 제공: Jessica 님, 2024년 1월 29일
Thank you for your positive review, hope to see you again soon.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cold stay in Bend
It was 39 degrees in the room when we entered. It took hours and hours to warm it. The room was reserved and a room should have been ready with a minimum room temperature of at least 60 degrees. We got additional blankets from our car it was so cold. The bathtub was dirty also. The handicapped space was not plowed from snow, nor was the rest of the parking lot, making it difficult to enter the building. The entrance to which we were directed was not cleared of snow either. The clerk was told that the room was very cold, but we were not given an alternate accommodation.
2024년 1월에 1박 숙박함
답변 제공: Jessica 님, 2024년 1월 19일
Thank you for the insight we will defiantly have a training meeting with staff on making sure the rooms are at a comfortable temperature for our arrivals. Unfortunately, in this weather we are on a waiting list in bend to have our parking lot properly plowed we have made several calls in an attempt to have this situation resolved. we clearly fell short of expectation on this visit, and we deeply appreciate the feedback.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you Jasmyne Ahmed’s for making my stay at the Country Inn and Suites an experience not just a service. I have stayed at the Country Inn and Suites each time I have visited Bend, OR and each time I have seen you grow with your customer service experience. You have given my company and I a five star resort experience. You go beyond to find a solution to problems. I hope you get the recognition you deserve from your employer as you bring so much value to your team. Again thank you for the experience not the service. Dr. Edward Burns Jr., Ph.D., DBA Valor Financial Chairperson
답변 제공: Jessica 님, 2024년 1월 9일
Thank you for you positive feedback, it is always a pleasure having you with us. Safe travels. We will see you soon.

6/10 - 괜찮아요

Johnathon

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff were super friendly and helpful. The free breakfast was really good. The only reason I gave it 3 stars is the shower/tub didn’t drain until I wedged something under the plug to keep it open. There were several baseball sized holes in the wall in the room that were patched with spackle and never sanded or painted. There was also a large area around the top of the shower were all the paint had peaked off and it looked moldy. A new repairman would make this place significantly better. The overall condition of the flooring etc isn’t bad, just needs someone to fix these small issues that I’m sure are apparent in other rooms as well.
2024년 1월에 1박 숙박함
답변 제공: Jessica 님, 2024년 1월 8일
Thank you for reaching out do you happen to remember what room you were in so that I can have our new maintenance man take a look at the room. We greatly apricate your feedback and will be working diligently to get this issue resolved.

10/10 - 훌륭해요

Leopoldo

2023년 12월에 3박 숙박함
답변 제공: Jessica 님, 2024년 1월 16일
Thank you for your positive review. We hope to see you again soon.

2/10 - 너무 별로예요

Derek

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Nothing like someone else’s hair and blood on the pillow case and pillow. Pretty gross to see that, we took pictures of the blood showed manager the didn’t care.
2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Oh no! what room did you stay in might I ask. I would like to investigate this situation further in the meantime I will be sharing this with house keeping to ensure this does not happen again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, could be better
As with most pet friendly accomodations these days, the nightly fee of 30$ per pet is excessive, especially as there is no dog-friendly "area" for their needs. There was no hotel info in the room; just a QR code to scan - which yeilded an "error, page not found." The breakfast menu contained no gluten free choices, except, possibly the scrambled eggs (?) and packaged instant oatmeal (?). There were 4 types of dry cereal, all wheat based. Would it be too much to ask for corn flakes, or plain yogurt? However, the bed was very comfortable with quality linens and mattress. I would stay again.
2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 24일
Thank you for reaching out. All grassy areas out side are for the pets staying in the hotel we have the current signage up to keep the general public off the lawn to keep it safe for the pets staying with us my deepest apologies for the confusion, I will share this will my boss to in hopes to find new verbiage for the sign. Our general manager is working closely with the owners of the hotel to get better gluten free options on the menu as this is something we desire to offer.

8/10 - 좋아요

Angie

2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2024년 1월 8일
Thank you for your feedback, please let us know if there is anything we can do to improve your stay.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Thank you for your positive review. Hope to see you again soon.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Thank you for your positive review. Hope to see you again soon.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Thank you for your positive review. Hope to see you again soon.

10/10 - 훌륭해요

Jens

2023년 12월에 6박 숙박함
답변 제공: Jessica 님, 2024년 1월 6일
Thank you for your positive feedback.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스
Needs new carpet
2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Thank you for reaching out. We are recently under new ownership and are working diligently to schedule some much-needed updates. We hope to have new carpeting with the new year to come.

10/10 - 훌륭해요

Amber 님, burns

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was fantastic and everyone else we encountered made our stay as pleasant as possible!
2023년 12월에 3박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Thank you for your positive feedback we are glad to hear you had a wonderful stay. Hope to see you again soon.

4/10 - 별로예요

Jenny

가족 여행
좋아요: 청결 상태
Just on
The room was fine. The check in process took quite a while, and the hallway smelt like weed.
2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 25일
Yikes ... can you tell me what room you were in we do not allow smoking of any kind in doors at our facility, and we are strict to this rule I would like to narrow down the area and hopefully find out who was violating our hotel policy.

10/10 - 훌륭해요

Jens

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast is excellent. Great choice and variety. The room was quiet and comfortable. 5 stars.
2023년 12월에 4박 숙박함
답변 제공: Jessica 님, 2023년 12월 24일
Thank you so much for your positive feedback. We hope to see you again soon.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel for price and near Hospital
I always choose to stay at the Country Inn when possible. It’s a great hotel for the value. The only downside to the Bend Country Inn is the breakfast.
2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 24일
Oh no sorry to hear that is there specifics you can give me about the breakfast? This is so that we can coach the staff or order a revised option.

6/10 - 괜찮아요

Shaama

좋아요: 직원 및 서비스
Poor wifi
2023년 12월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 24일
Thank you for reaching out. Can you tell me what room you stayed in? This is so that I can have our houseman check the router for that wing.

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in Bend
Overnight stay on our way to Boise. Staff was very friendly and efficient. We were able to check in early. Location is convenient to downtown and shopping as well as outdoor activities.
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 12월 5일
Thank you for your positive feedback. We hope to see you again soon.

4/10 - 별로예요

Steven

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down. Not level expected at Country Inn & Suites. Listed as 1 bedroom but not the case. Hotel and Hotels.com made changing hotels difficult. Found better accommodations nearby.
2023년 11월에 7박 숙박함
답변 제공: Jessica 님, 2023년 11월 29일
So sorry to hear you were not satisfied with our facility we hope you were able to find what you were looking for.

8/10 - 좋아요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Near nice places to eat and shop
2023년 11월에 2박 숙박함
답변 제공: Jessica 님, 2023년 11월 21일
Thank you for your feedback. If there is anything we can do to improve your experience in the future please let us know as guest comfort and satisfaction is our main objective.

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My shower drain was plugged and made showering very uncomfortable. Otherwise, I really liked the hotel and breakfast room is great!
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 11월 21일
Oh no do you happen to remember what room you stayed in i would like to escalate this issue to my maintenance staff and have it taken care of right away. Did you mention this to our front desk staff on duty? we are terribly sorry this happened during your stay, we are working diligently to make sure this does not happen again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff-Friendly, helpful, and accommodating. Rate: Great Pricing & Gift Bag an unexpected surprise. Cleanliness: Generally Excellent. Linens , towels & amenities super. Condition: It’s becoming time for some updates: Carpeting in common areas and rooms is ready for replacement with either LVP or Carpet tiles, Bathroom is Clean & everything worked properly, but is tired & in need of updating…but because the rate is so reasonable those things are all understandable. Still a really great place to stay.
2023년 11월에 2박 숙박함
답변 제공: Jessica 님, 2023년 11월 21일
Thank you for your feedback. As we are under new ownership we are currently scheduling some much needed up dates. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
We had a good stay, very nice young man at the front desk. Very friendly lady in charge of the breakfast, the eggs were delicious. Only complaint is the bed looks more comfortable than it is. Maybe it’s time for a new mattress. Will stay here again on our next trip through Bend.
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 11월 21일
Thank you for your positive review. Were glad you enjoyed your stay we look forward to having you with us again.

10/10 - 훌륭해요

Halie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 11월 17일
Thank you for your positive review. We hope to see you again soon.

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 숙박 시설 상태 및 시설
Close to the family we visit, easy to get to, but hotel is starting to show a little shabbiness. Carpets need stretching, are very wrinkled in the hallways and in the room as well. Could be a trip hazard for some. Desk chair in our room had very worn upholstery, almost ready to rip apart. Phone didn’t work so we couldn’t call the front desk. Minor things that shouldn't be too expensive to fix. Staff was great. Very friendly and responsive.
2023년 11월에 3박 숙박함
답변 제공: Jessica 님, 2023년 11월 14일
Oh no do you happen to remember what your room number was? we certainty want to get these things fixed. Thank you for your feedback we will use it to fine tune our operations in the future.

6/10 - 괜찮아요

jason

가족 여행
별로예요: 숙박 시설 상태 및 시설
Convenient location
Love the breakfast, the fruit infused water and cookies! Staff were great:) The rooms need some work. Coffee pot was broke in the room, toilet struggled to flush, curtains clipped together with some type make shift clip and tv sound didn’t work all the time.
2023년 11월에 2박 숙박함
답변 제공: Jessica 님, 2023년 11월 14일
Oh no do you by chance remember the room number you stayed in so that we can investigate. We certainty do not want to put any one in a room with non working amenities. Thank you for letting us know we value your feedback and will use it to fine tune our operations.

6/10 - 괜찮아요

Robert 님, North Bend

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 11월 14일
Thank you for your review we are sorry to see that your stay was less than satisfactory if you have anything that you would like to add please feel free to reach out. we value your feedback and will use it to fine tune our operations in the future.

8/10 - 좋아요

Cheryl A

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very convenient for medical appointments and is very close to dining locations.
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 11월 14일
Thank you for your review we value your feedback.

10/10 - 훌륭해요

LaVeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Jessica 님, 2023년 11월 8일
Thank you for your positive review. We look forward to seeing you again soon.

10/10 - 훌륭해요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Friendly staff, great breakfast, clean and welcoming place.
2023년 10월에 2박 숙박함
답변 제공: Jessica 님, 2023년 11월 7일
Thank you for your positive review, we look forward to seeing you again soon.

4/10 - 별로예요

Dennis

연인과의 여행, 가족 여행
Convenient location and room old wrinkled carpet and no clean and replace towels one day
2023년 10월에 3박 숙박함
답변 제공: Jessica 님, 2023년 10월 31일
oh no so sorry to hear we dropped the ball on the towels I will personally make sure housekeeping knows of this incident.