야외 수영장

홈우드 스위츠 바이 힐튼 노스 휴스턴/스프링 여행 후기

3 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 343개 이용 후기 중 272개" "
평점 8 - 좋아요. 343개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 343개 이용 후기 중 11개" "
평점 4 - 별로예요. 343개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 343개 이용 후기 중 9개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jessica

반려동물 동반 여행, 가족 여행
Everything was great! The staff was nice and friendly. Checkin was super fast and easy. The breakfast was also good. We will definitely be staying here again. Thanks!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Maria

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was gated which made us feel safe. I loved the surrounding gardens and how clean the property was. The rooms where spacious, clean and comfortable, I loved the kitchen area and all utensils available. My favorite though was the staff, politeness and professional. And pet friendly! Will be my to go place when in Houston area.
2024년 3월에 3박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2024년 3월 28일
Thank you for taking the time to leave such a glowing review. We pride ourselves on making every guest feel as though they are a guest in our own home. We are happy to hear that you enjoyed your stay with us and can't wait to welcome you back.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and very quiet. The staff was always very friendly and helpful
2024년 3월에 10박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2024년 3월 21일
Thank you for taking the time to leave us a review, and for the 5/5. Our staff works exceptionally hard to achieve guest satisfaction, and I'm glad it shows. We can't wait to welcome you back when you're back in the area.

10/10 - 훌륭해요

Celeste

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was fantastic! The room was very clean and spacious.
2024년 3월에 3박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2024년 3월 5일
Thank you for taking the time to leave us a review. We appreciate the 5/5 rating, as I know the staff works exceptionally hard to achieve guest satisfaction. We're glad to see you enjoyed your suite and we can't wait to welcome you back when you're in the area again.

8/10 - 좋아요

Tiffany Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Remote didn’t work well. Food was okay.
2024년 1월에 5박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2024년 2월 5일
Thank you for your recent stay and the helpful feedback. We apologize that the remote in your suite did not work properly and really wish you had reported it so we could have remedied that for you. We look forward to seeing you again in the future.

4/10 - 별로예요

Shareef

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Overrated hotel
Room is not clean No water or any other refreshments insdie the freezer Air conditioner was not working. TV was not working.
2024년 1월에 1박 숙박함
답변 제공: Paige-Front Office Manager 님, 2024년 2월 5일
We're sorry to see you were unhappy with your suites. I sincerely apologize for the inconvenience, and really wish you had taken the opportunity to speak with a staff member or member of management during your stay, as we could have helped remedy the situation. We sincerely hope you will consider staying with us in the future.

2/10 - 너무 별로예요

Rebecca

2024년 1월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2024년 2월 5일
Thank you for your recent stay at our property. We're sorry to see you were unhappy with your suites and really wish there was a little more detail as far as how we could have improved. Please feel free to reach out to the property directly and ask for a manager so we can further discuss how we could have better served your travel needs.

10/10 - 훌륭해요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Houston family trip
Stayed for 4 nights with the whole family. Perfect location as we had plans to go to Woodlands, Cypress, Tomball and Houston. Ample size room. Great that it had a kitchen and we were able to utilize it as we have a toddler with us. We were also able to utilize their laundry room as we packed light for this weeklong trip. Pretty quiet location. Gated. Plenty of parking. Staff was great. Appreciate the breakfast that was included in the reservation. We checked in around 2 am and had no issues. We didn’t have our dog with us but it’s good to know that they are also dog friendly.
2023년 12월에 4박 숙박함
답변 제공: Paige-Front Office Manager 님, 2024년 1월 2일
Thank you for the glowing review. Guest satisfaction is our top priority, so the 5/5 me4ans the world to us. We can't wait to welcome you back.

10/10 - 훌륭해요

Jodi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 12월 11일
Thank you for your recent stay. We appreciate the 5/5, as I know the staff takes guest satisfaction very seriously. We can't wait to welcome you back.

10/10 - 훌륭해요

Glenna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 12월 11일
Thank you for your recent stay at Homewood Suites. We appreciate the 10/10, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you back.

10/10 - 훌륭해요

Zaydan

2023년 11월에 4박 숙박함
답변 제공: Paige-Front Office Manager 님, 2024년 1월 2일
Thank you for taking the time to leave us a review. Guest satisfaction is our top priority, so the 5/5 means the world to us. We can't wait to welcome you back.

10/10 - 훌륭해요

Anthony

2023년 11월에 4박 숙박함
답변 제공: Paige-Front Office Manager 님, 2024년 1월 2일
Thank you for taking the time to leave a 5/5 review. We appreciate you choosing our hotel, as we know you as a guest have options. We can't wait to welcome you back.

6/10 - 괜찮아요

Connie

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Dead cockroach on the floor of the closet and keys quit working twice during my stay.
2023년 11월에 4박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 12월 11일
Thank you for your recent stay at our property. We're sorry to see you were unhappy with your stay, but I'm glad we got to the bottom of the issue, and discovered it was in fact a drop of paint on the floor. We can't wait to welcome you back.

4/10 - 별로예요

Jenica

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
My check in was horrendous and it took over an hour to check in.
2023년 11월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 12월 11일
thank you for your recent stay at our hotel. We're sorry to see you ran into issues with your check-in, but glad to see our front desk agent was able to assist with sorting it out. We can't wait to welcome you back.

10/10 - 훌륭해요

Yolanda

2023년 11월에 3박 숙박함
답변 제공: Paige-Front Office Manager 님, 2024년 1월 2일
Thank you for the 5/5. We make guest satisfaction our top priority. We can't wait t6o welcome you back.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay
2023년 11월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 11월 20일
Thank you for taking the time to leave us a review. We value all feedback we receive, as guest satisfaction remains our top priority. We can't wait to welcome you back again soon.

6/10 - 괜찮아요

Daniel

2023년 10월에 5박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 11월 20일
We appreciate you taking the time to leave us a review. I welcome any feedback as far as how we could have improved your stay and earned that perfect 5/5. Please feel free to reach out to the hotel. We can't wait to welcome you back again soon.

8/10 - 좋아요

GAYLON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
room was comfortable and very quiet
2023년 11월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 11월 20일
Thank you for taking the time to leave us a review. Guest satisfaction is our top priority, and we're glad to see it shows. We can't wait to welcome you back again soon.

10/10 - 훌륭해요

constanza

2023년 10월에 10박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 12월 11일
Thank you for the 5/5 rating, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you back to the area.

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 11월 14일
Thank you for taking the time to leave us a review. We appreciate the 10/10 as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you back again soon.

10/10 - 훌륭해요

Suzanne K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much near by to walk to - stores, restaurants, etc. but a nice property with great staff. Super quiet and clean
2023년 11월에 3박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 11월 8일
Thank you for taking the time to provide feedback. We appreciate you choosing Homewood Suites for your travel needs and can't wait to welcome you again soon.

10/10 - 훌륭해요

Melanie

2023년 11월에 1박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 11월 27일
Thank you for taking the time to leave a review. We value all feedback and keep guest satisfaction as our number one priority. We can't wait to welcome you back when you're in the area again.

10/10 - 훌륭해요

Luis

2023년 10월에 1박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 10월 24일
Thank you for the 10/10. Our staff takes great pride in the service we provide, and we're so glad it shows. We can't wait to welcome you back again.

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 10월 16일
Thank you for taking the time to leave a review. We appreciate the 10/10, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you back soon.

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 10월 16일
Thank you for taking the time to leave a review. We appreciate the 5/5, as I know the staff works exceptionally hard to achieve guest satisfaction.

10/10 - 훌륭해요

Rogelio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, seems of recent construction. There was only one elevator working and made some terrible noises when moving. Room was clean and comfortable, only downside was the bathroom did not have an air extractor. Also, a safe was in the list of ammenities but there was no safe in the room. Staff was great.
2023년 10월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 10월 30일
Thank you for taking the time to leave such a glowing review. We strive for excellence, and we're glad to see you enjoyed your stay. I have shared your feedback with our team, and we can't wait to welcome you back.

2/10 - 너무 별로예요

Erica D.

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Horrible Hotel.com service!!!
This was a terrible experience due to the fact that I booked online on Hotels.com but I never received a confirmation. Once I arrived to town, I finally found the hotel and asked for help checking in. Unfortunately, they could not check me in because I had no confirmation or proof of booking. They were extremely nice to cancel the stay for the inconvenience. I was very disappointed considering the fact that it took me over five hours to arrive to my destination with no hotel room reservation available. This was very unfortunate considering I had just booked about a week prior at a different location through Hotels.com. To make matters worse, I called Hotels.com numerous time for help but no answer. The hotel hostess called as well to either confirm or cancel the reservation but no luck either. This was a horrible experience.
2023년 9월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 9월 8일
Thank you so much for the recognition of the front desk agent and how helpful they were. I am sorry to hear of the bad experience with your booking, and hope this won't discourage you from staying with us when you're in the area again. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Kaitlyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints!!
This is the best hotel Ive ever stayed in. It might not be fancy as the Ritz, but for the value, this place can't be beat. It was very clean, the bed was incredibly comfortable, and the front desk people were polite. The breakfast was also significantly better than most other hotels that are in the same price range. The little convenience store area near the front desk came in handy for late night snacks. Everything was great!
2023년 8월에 2박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 9월 1일
Thank you so much for taking the time to leave a review and for the kind words. We make guest satisfaction our top priority and we're glad you enjoyed your stay. We can't wait to welcome you back when you're in the area again.

8/10 - 좋아요

Lenzie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 8월 23일
Thank you for taking the time to leave a review. We hope you found that we exceeded your expectations. We welcome any feedback as far as how we could have made your stay more enjoyable. We look forward to welcoming you back, when we can earn that perfect 10!

10/10 - 훌륭해요

Triona

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
It was fun for me and my friends! My experience was amazing! This was a last minute decision and I didn’t really get to look at pictures and I was amazed with the setup and everything went perfectly fine! We went to the swimming pool and ordered snacks! The service was amazing! The man at the front desk was so polite. And to add to that this was my first time paying for a hotel room! Keep up the good work 😁
2023년 8월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 8월 9일
Thank you for your recent stay and the glowing review. Guest satisfaction is our top priority, and I'm glad we met the mark with you. We can't wait to welcome you back for your next impromptu trip.

10/10 - 훌륭해요

Shandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anniversary Weekend
We were staying in town for our anniversary. The customer service was great. We were greeted nicely and the check in and check out were very easy and quick. We really enjoyed our stay. It was quiet and relaxing. The full kitchen was fantastic!
2023년 7월에 2박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 7월 25일
thank you for taking the time to leave a 5 star review. We strive for excellence, and we're glad we met that mark with you. We can't wait to welcome you back soon.

10/10 - 훌륭해요

Floydine

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so pleasant
2023년 7월에 2박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 7월 24일
Thank you for your feedback on your stay. We aim for excellence, and we're glad we achieved it with you. We can't wait to welcome you back again.

10/10 - 훌륭해요

Mirna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent,
2023년 6월에 2박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 7월 3일
Thank you for taking the time to leave a 5/5 review. We're so glad you enjoyed your stay and we look forward to welcoming you back.

10/10 - 훌륭해요

Marie

2023년 6월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 7월 3일
Thank you for taking the time to leave a 5/5 review. We take guest satisfaction very seriously, and we're glad we met the mark with you. We can't wait to welcome you back.

8/10 - 좋아요

Montana

2023년 5월에 7박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 7월 3일
Thank you for the 4/5 review. We look forward to welcoming you back, when we are certain to earn that perfect 5!

10/10 - 훌륭해요

Baylee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for a reasonable price.
2023년 5월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 7월 3일
Thank you for the 5/5 review. We take guest satisfaction very seriously, and we're glad we hit the mark with you. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was extremely clean and well kept. Def would stay again!!
2023년 5월에 2박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 5월 24일
Thank you so much for taking the time to leave a review. Guest satisfaction is our top priority, and we can't wait to welcome you back.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
답변 제공: Paige Blackburn- Front Office Manager 님, 2023년 5월 9일
Thank you for taking the time to review our property and for the 5/5. Guest satisfaction is our most important goal, and we can't wait to welcome you back.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Paige Blackburn- Front Office Manager 님, 2023년 5월 8일
Thank You for the perfect score of 10/10, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you back.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great, breakfast was yummy, room was great! Will book again!
2023년 4월에 2박 숙박함
답변 제공: Paige Blackburn- Front Office Manager 님, 2023년 5월 1일
Thank You so much for taking the time to respond to the survey. We appreciate the 5/5 as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you back.

10/10 - 훌륭해요

Lenora 님, Shreveport

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness Cons: Matress was too soft.
2023년 4월에 2박 숙박함
답변 제공: Paige-Front Office Manager 님, 2023년 4월 18일
Thank You so much for the 5 star review. I know the staff works exceptionally hard to achieve guest satisfaction and we can't wait to welcome you back.

4/10 - 별로예요

Michelle

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Paige Blackburn- Front Office Manager 님, 2023년 4월 4일
Thank You for taking the time to leave a review. I would love to hear how we could have improved your experience with us. Please feel free to reach out with any feedback and we look forward to welcoming you on your next trip.

10/10 - 훌륭해요

Jacqueline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 3월 13일
Thank you for choosing Homewood Suites for your recent travel accommodations. We appreciate the score of perfect 10, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you on your next trip.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and efficient.
2023년 2월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 2월 27일
Thank You so much for taking the time to review our property. Our staff works exceptionally hard to achieve guest satisfaction, and we appreciate the feedback. We look forward to seeing you on your next stay.

10/10 - 훌륭해요

Teresa

2023년 1월에 6박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 2월 6일
Thank you so much for the perfect 10 out of 10 rating. Guest satisfaction is our top priority, and we can't wait to welcome you when you're in the area again.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was very personable, very clean property. Always happy with Homewood suites
2023년 1월에 1박 숙박함
답변 제공: Paige Blackburn-Front Office Manager 님, 2023년 1월 24일
Thank You so much for the great review. We can't wait to welcome you again when you're in the area.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with excellent service from all staff!
2022년 12월에 1박 숙박함
답변 제공: Paige- Front Office Manager 님, 2023년 1월 2일
Thank You for the perfect score of 10, as I know the staff works exceptionally hard to achieve guest satisfaction. I have shared your kind words with the staff and we can't wait to welcome you again when you're in the area.

10/10 - 훌륭해요

diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
답변 제공: Paige- Front Office Manager 님, 2023년 1월 2일
Thank you for the score of 5 out of 5! It means a lot to us, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you when you're in the area again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 4박 숙박함
답변 제공: Paige- Front Office Manager 님, 2023년 1월 2일
Thank you so much for the score of 10 out of 10, as I know the staff works exceptionally hard to achieve guest satisfaction. We can't wait to welcome you when you return to the area.

10/10 - 훌륭해요

Irma

2022년 11월에 1박 숙박함