테라스/파티오

엘리자베스 로지 여행 후기

3 out of 5
엘리자베스 로지
9 Elizabeth Rd, Bardene, Boksburg, Gauteng

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 22개 이용 후기 중 6개" "
평점 8 - 좋아요. 22개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 22개 이용 후기 중 2개" "
평점 4 - 별로예요. 22개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 22개 이용 후기 중 3개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

XuanTrang 님, Austin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the staff was friendly and helpful. The room was clean. The area around the property is questionable. It's close to several restaurants and stores but I would not recommend walking to these locations. We didn't have a car but depended on friends and family to drive us around.
2024년 4월에 10박 숙박함

8/10 - 좋아요

XuanTrang 님, Austin

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

jeromy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
False advertising. Lies about airport shuttle. Scheduled ahead of time and during stated hours. Inly filter i used when booking was free airport transportation, now that lies cost me extra miney and should have stayed with an honest lodge. I want reimbursed for the tranpirtation costs.
답변 제공: Elizabeth Lodge Hotel Guest relations 님, 2024년 4월 4일
Good day, Jeromy / GertrudeThank yo for choosing to stay at Elizabeth Lodge Hotel, we sincerely apologize for any confusion regarding the airport transfers. We are currently looking into the matter.Thank you for your understanding. Sincere regards

8/10 - 좋아요

Nitesh

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff were exceptional
2024년 1월에 2박 숙박함

8/10 - 좋아요

Hope

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Very near the airport and the east Rand mall. Friendly staff the room was clean and environment was clean and quiet.
2023년 12월에 2박 숙박함

8/10 - 좋아요

johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a good experience
2023년 6월에 2박 숙박함
답변 제공: Celeste 님, 2023년 6월 30일
Good Day Johan. Thank you for taking the time to rate your experience at Elizabeth Lodge. We are so pleased that you had a good stay and look forward to welcoming you back again soon. Regards Celeste Hankey. General Manager

6/10 - 괜찮아요

Raymond

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Gert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
GJ Moore feedback
Staying was Ok plus. Breakfast was excellent. Staff very friendly. Pipe of shower leaked. Lights to stairs not working. Did report to management who will attend. Had a problem with my payment. They could not find my payment made and had to pay again. Proof of credit card account sent to Portia today as proof that payment did go through. Awaiting her feedback. She will advice within next day or two.
2021년 9월에 1박 숙박함
답변 제공: Portia 님, 2021년 9월 27일
Thank you for your feedback. We have attended to the pipe that was leaking, thank you for bringing this to our attention. We are in the process of the credit card payment enquiry Kind Regards Elizabeth Lodge

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
It was good but my problem was that they said breakfast was included but when we got there they said breakfast is not included... We had to pay for it
2021년 5월에 1박 숙박함
답변 제공: Celeste Hankey 님, 2021년 7월 6일
Good Day. We sincerely apologise for this confusion. We have checked the booking documents which we receive from Expedia and it specifically states Room Only. We have instructed Receptionists to notify guests if breakfast included or not. Either on booking or upon arrival.

6/10 - 괜찮아요

Amanda van Zyl

가족 여행
별로예요: 직원 및 서비스
not so good.. useless comunication between booking sit and lodge
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't know whether its just me but a terrific safe haven...everyone works so hard to make your st ack ay simply wonderful....have slready booked til Sunday...then back here in December and again in January xx
2019년 11월에 2박 숙박함
답변 제공: Elizabeth Lodge 님, 2019년 11월 19일
Good Day, We thank you for your interest shown in our award-winning hotel and for taking the time to rate and review us. We are glad to hear that you have enjoyed your stay with us as much as we enjoyed it Russell. We thoroughly look forward to your next visit. Have a safe trip.

4/10 - 별로예요

Johann

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not a 3 star fasiliteit
2019년 10월에 1박 숙박함
답변 제공: Elizabeth Lodge 님, 2019년 10월 14일
Good Day, We thank you for your interest shown in our award-winning hotel and for taking the time to review us. We would appreciate any feedback that you may have for us to improve our establishment.

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
my stay at the lodge was really amazing and i did enjoyed my stay its only that time wasnt on my side should have stayed a little bit longer
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Kumarin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 3월에 5박 숙박함

2/10 - 너무 별로예요

Hendrik Lodewyk

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sad but true
The worse hotel experience I had in a hotel. They have a 15" computer monitor as the TV and way up in the corner. The air-con work for one minute and down for three minutes. Room lock was not working due to loose screws, after asking numinous times they came to fix it. There was a power out for a day and no TV or electricity in the room. Pillows old as the mountains, and I might add with a few rocks inside. Free WiFi, but they forgot to mention it is for 100 MB per day. I forgot; they put the generator outside my bathroom window. I made one mistake is to pay up-front.
2018년 1월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel like home
Simply I love it
Hi Thank you for your review we really appreciate your review. We look forward to seeing you in the near future. Compliments of the new season.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love the people there!
Love it!
2017년 12월에 1박 숙박함
Hi Thank you for the booking and choosing Elizabeth Lodge for your accommodation needs. We really appreciate your feed back and hope we see you i the near future. Compliments of the new season.

4/10 - 별로예요

Steeve VANCOPPENOLLE

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
The description is not true
No free wifi ("Always On" is not free wifi). No private bathroom for the room #239. Disapointed.
2017년 11월에 1박 숙박함
We thank you for your valued feedback and apologise sincerely for your unhappiness during your stay with us. We will look into this matter and rectify problems. Once again our sincere apologies.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay but every thing was above my expectations