2 개의 레스토랑, 아침 식사 제공

래디슨 호텔 프레지던트 올드 타운 이스탄불 여행 후기

래디슨 호텔 프레지던트 올드 타운 이스탄불
Tiyatro Caddesi, No. 25, Beyazit, Istanbul, Istanbul

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 490개" "
평점 8 - 좋아요. 1010개 이용 후기 중 367개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 88개" "
평점 4 - 별로예요. 1010개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 32개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Location, Good condition
2020년 7월에 2박 숙박함
답변 제공: Radisson Hotel President Beyazit Istanbul 님, 2020년 7월 20일
Dear Valued Guest, Thank you very much for your kind response. We are glad to host you and looking forward to meet you again in the future. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든점에서 만족스럽습니다.
모든점에서 만족스럽습니다.
2019년 8월에 3박 숙박함
답변 제공: The President Hotel 님, 2019년 9월 10일
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good
방이나 위치는 좋았으나 조식이 메일 같아 5일간 식사하기는 힘들었다. 위치랑 방컨디션은 좋습니다
2019년 6월에 4박 숙박함
답변 제공: The President Hotel 님, 2019년 8월 5일
Daer Valued Guest, 호텔 경영진과 호텔 직원을 대신하여 "BW 플러스 호텔 프레지 덴트 호텔"에 오신 것을 진심으로 환영합니다. 귀하의 만족은 우리에게 중요합니다. 우리는 앞으로 손님들에게 더 나은 경험을 제공하기 위해 개선안을 구현하기 위해 우리가 제공 한 피드백을 사용할 것입니다.   우수한 경험을 제공 할 수있는 또 다른 기회를 가질 수 있도록 우리와 함께 지내는 것이 중요합니다. 친애하는 호텔 경영

10/10 - 훌륭해요

Jeonghun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족한 호텔이었음. 특히 청결한 것이 좋았음
2019년 6월에 1박 숙박함
답변 제공: The President Hotel 님, 2019년 7월 13일
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

2/10 - 너무 별로예요

KANGWOON

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
배상요청
호텔스닷컴의 행정처리가 최악이였습니다. 전용욕조가 있다고 하여 이호텔을 선택하였는데 욕조는 없었습니다. 호텔측에 문의하니 자기네는 그러한 내용을 전달 받은적이 없다고 하였습니다. 욕조가 있는것이 이호텔 선택의 주요 이유였는데, 호텔스닷컴으로부터 사기를 당한 기분이 들었습니다. 호텔스닷컴에 전화를 해도 받지도 않았습니다. 이 글을 호텔스닷컴이 본다면 배상을 요청드립니다
2019년 7월에 2박 숙박함
답변 제공: The President Hotel 님, 2019년 7월 9일
친애하는 손님, BW The President Hotel을 선택해 주셔서 감사합니다. 우리와 함께 당신의 경험을 공유하는 것이 중요합니다. 욕조에 대한 당신의 의견을 바탕으로, 당신이 머물고있는 방은 스탠다드 룸이고, 욕조는 스위트 룸에만 있으며, 우리의 정보는 모든 소셜 사이트에서 볼 수 있습니다. 다음 번에는 더 나은 경험을 제공하기 위해 기다리고 감사드립니다. 호텔 경영

10/10 - 훌륭해요

Jeonghun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 4성급의 호텔
호텔 자체는 굉장히 좋았으나 몇가지 아쉬운 점이 있었습니다. 1. 작년에 화장실을 리노베이션하면서 hotels.com에 안내가 되어있던 욕조가 없었으며, 샤워부스의 마감(실리콘없음)이 불량해서 물이 내부를 통해 모래들과 함께 화장실로 퍼졌습니다. 2. 위치가 너무 안좋은 곳에 있습니다. 동대문시장, 남대문시장(서울) 보다 복잡항 시장골목을 통과해야 하는 문제가 있었고, 그러다보니 택시가 호텔 앞에 설 수 없는 그런 도로였습니다. 물론 트램은 걸어서 2분거리에 있어서 나쁘지 않았지만, 주변의 환경이 안좋았습니다. 3. 조식은 4성급 호텔 답지 않게 부실했습니다. Hot dish는 스크램블에그, 소세지, 팬케익 정도였으며 그 외에는 가짓수가 많지 않았습니다. 그 외의 호텔의 모든것은 훌륭했습니다.
2019년 6월에 2박 숙박함
답변 제공: The President Hotel 님, 2019년 7월 1일
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 - 좋아요

Sunam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나름 괜찮은
전반적인 수준은 마음에 들었으면 사진에 비하여 방은 매우 작았다 조식은 매일 똑같으며 장소는 훌륭했다
2019년 6월에 1박 숙박함
답변 제공: The President Hotel 님, 2019년 6월 21일
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강추합니다
슐탄아호멧에서 트램으로 2정거장으로 접근성이 좋았고 깨끗하고 조식도 너무 훌륭하고 조식 식당의 바다전망 뷰도 훌륭합니다. 3박
2019년 6월에 1박 숙박함
답변 제공: The President Hotel 님, 2019년 6월 15일
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 - 훌륭해요

BAE SUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 4박 숙박함
답변 제공: The President hotel 님, 2019년 3월 20일
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실 깔끔하며, 조식 메뉴 다양하고 좋았음. 6층 식당에서 보이는 경치도 훌륭함. 베야지트 역에서 도보 3분이라 구시가지를 여행하기 편리함.
2019년 1월에 4박 숙박함
답변 제공: The President Hotel 님, 2019년 1월 17일
Dear Valued Guest, We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging kindly feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more Best Regards, Hotel Management

10/10 - 훌륭해요

Seunghon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: BW President Hotel İstanbul 님, 2018년 11월 28일
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. . We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours,

10/10 - 훌륭해요

DONG HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel
Overall it was a comfortable hotel . It was close to the old town ,convenient to use the tram, and close to the famous Grand market.
2018년 5월에 1박 숙박함
답변 제공: Gökçe Nuhoğlu 님, 2018년 6월 8일
Dear Valued Guest Dong Hoon, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. Sincerely Yours, Gökçe Nuhoğlu (Mr) Guest Relations Supervisor

8/10 - 좋아요

SungUk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 직원들 친절하고, 서비스 좋음.
2017년 12월에 3박 숙박함
답변 제공: Gerente General 님, 2018년 1월 2일
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY NEW YEAR 2018 with your loved ones. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

8/10 - 좋아요

SY 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
객실이 좀 작기는 했지만 주요 관광지를 가기에 편리한 위치에 있습니다.
답변 제공: Gerente General 님, 2015년 6월 18일
Dear Guest, Thank you for taking the time to write a feedback after your stay in our Hotel . We are happy to read, that you enjoyed your stay in our Hotel, especially the excellent accommodation and our friendly staff. We sincerely like to apologize for the any problems during your stay. We hope to welcome you soon again in our Hotel Best regards Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

8/10 - 좋아요

KIM 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
트램역에서 걸어서 3분거리 정도로 매우 가까우나 밤에 다니기에는 안전해 보이지는 않음. 호텔 직원들이 전반적으로 친절하지는 않음. 2명이 이용하기에는 방이 좁음.
답변 제공: Gerente General 님, 2016년 6월 25일
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

10/10 - 훌륭해요

Joon Lee 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
My wife and myself were satisfied with its great location to access the historical sites in Istanbul. The breakfast was very nice. The hotel was very clean. The hotel provided the excellent serices to us. We want to stay this hotel when we come back to Istanbul.
답변 제공: Gerente General 님, 2016년 6월 25일
Dear Guest , Thank you for your feedback regarding your recent stay with us at BW The President Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

10/10 - 훌륭해요

Antonio 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한 침실
가족 여행을 위한 숙박이었는데, 이스탄불 구 시가지의 다른 곳과 비교하여 아주 훌륭했음.
답변 제공: Gerente General 님, 2016년 6월 25일
Dear Guest , Thank you for your feedback regarding your recent stay with us at BW The President Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

10/10 - 훌륭해요

Muck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel
Very good location. Close to a Tram station (Beyasit). Close to Sultanahmet and Grandbazaar. Very kind hotel staffs and employees. Hotel room was very clean and comfortable. Especially breakfast was excellent. We will choose it again next time. Strongly recommended.

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff. Nice location. Beautiful views of the city
2024년 3월에 4박 숙박함
답변 제공: Sarah EL OUALI, Guest Relations Officer 님, 2024년 3월 28일
Dear Vincent,Thank you for choosing to stay at Radisson President Old Town and for taking the time to leave such a positive review. We are thrilled to hear that you had an excellent experience and that our staff, location, and the beautiful views of the city contributed to your enjoyment.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything else you would like to share about your experience or if you have any special requests for your next visit, please feel free to reach out.Warm regards,

8/10 - 좋아요

Rui

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liegt sehr zentral. Die Hauptsehenswürdigkeiten liegen 10-15minuten Gehweg, Top
2024년 3월에 3박 숙박함
답변 제공: Sarah EL OUALI, Guest Relations Officer 님, 2024년 3월 28일
Dear Rui,Vielen Dank für Ihren Aufenthalt im Radisson President Old Town und für Ihre positive Bewertung. Es freut uns zu hören, dass Ihnen die zentrale Lage unseres Hotels gefallen hat und Sie die Hauptsehenswürdigkeiten bequem zu Fuß erreichen konnten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Sollten Sie weitere Anmerkungen oder Wünsche für Ihren nächsten Aufenthalt haben, zögern Sie bitte nicht, uns zu kontaktieren.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Gioele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel in un'ottima posizione,quartiere molto silenzioso. A due passi da una fermata del tram che permette di spostarsi velocemente,ma offre anche la possibilità di passeggiare a piedi,data la vicinanza di diversi punti d'interesse
2024년 3월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 23일
Dear Mr,Gioele,Thank you so much for choosing to stay with us at the Radisson President Old Town Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel's excellent location, nestled in a quiet and peaceful neighborhood.Our proximity to the tram stop indeed offers our guests a convenient way to explore the city, while the charm of the surrounding area also allows for pleasant walks to various points of interest. We are delighted that you found this aspect of your stay enjoyable.We also appreciate your positive comments about our breakfast. We believe that starting the day with a delicious meal is essential, and we are glad that you enjoyed it.Thank you once again for your kind words. We look forward to welcoming you back to our hotel for another memorable stay in the future.Warm regards,Azim Rauf,Guest Relations Department,

8/10 - 좋아요

Hermann 님, Telfes im Stubai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einzigartig war nichts
2024년 3월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 18일
Dear Mr,Hermann,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

6/10 - 괜찮아요

Ibrahim

좋아요: 직원 및 서비스
VIP access was not received. Overall, positive experience at this premise.
2024년 3월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 17일
Dear Mr,Ibrahim,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

4/10 - 별로예요

Nancy G

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Deception - expected better installations and costumer service: the ocean view was hardly visible no AC … they provided a portable fan. =(
2024년 3월에 5박 숙박함
답변 제공: Sarah EL OUALI, Guest Relations Officer 님, 2024년 3월 28일
Dear Nancy,Thank you for sharing your feedback regarding your recent stay at Radisson President Old Town. We regret to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the visibility of the ocean view and the lack of air conditioning in your room. Your comments regarding the installations and customer service have been noted, and we will address these issues with our team to ensure improvements are made.Please know that your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable stay. If there is anything else you would like to share or if you have any further concerns, please do not hesitate to contact us directly.Warm regards,

10/10 - 훌륭해요

Kurt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location with wonderful breakfast option
2024년 2월에 4박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 8일
Dear Mr.Kurt, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 - 좋아요

Terrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
you can hear people talking through the wall.
2024년 3월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 8일
Dear Ms,Terrence, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding sound insulation as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.

6/10 - 괜찮아요

Dat

2024년 3월에 4박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 6일
Dear Guests, Thank you for sharing your feedback following your recent stay at Radisson Hotel President Old Town. We appreciate your candid review and apologize for the aspects of your stay that did not meet your expectations. However, we are genuinely sorry to learn about your disappointment with various aspects of your stay, including the, facilities, comfort, and value for money. We take your feedback seriously, and we acknowledge that there are areas where we need to improve We hope you will consider giving us another opportunity to host you in the future, where we aim to deliver a more enjoyable and comfortable stay. Please feel free to reach out to us directly when planning your next visit so that we can ensure a more satisfying experience. Sincerely, Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 6일
Dear Mr,Christopher, Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards,Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything. Great customer service.
2024년 2월에 5박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 3일
Dear Mr,Richard,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2024년 2월에 4박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 2일
Dear Mr.Gregory, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

10/10 - 훌륭해요

Ana-Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet hotel, good service and food. Lovely views from the terrace and friendly staff
2024년 2월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 27일
Dear Ms,Ana,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf,Guest Relations Department.

10/10 - 훌륭해요

Louloua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tout était très proche. et le personnel surtout Sarah très bien pour nous aider en français
2024년 2월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 26일
Dear Guests, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Ms.Sarah. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Ms.Sarah for his exceptional assistance,. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, until we see you next time, please accept our warmest regards. Best regards, Azim Rauf, Guest Relations Department.

4/10 - 별로예요

Hani

가족 여행
별로예요: 편의 시설/서비스
Water Leak in bathroom.
2024년 2월에 1박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 26일
Dear Mr.Hani, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding Water Leak in bathroom as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards,Azim Rauf, Guest Relations Department.

6/10 - 괜찮아요

KOIS

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 22일
Dear Ms,Kois,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 - 훌륭해요

Wah Wah Hlaing 님, Chigwell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very friendly and willing to help. Pub is very nice to have drinks & nuts . Brilliant views from roof top.
2024년 2월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 27일
Dear Guests,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 - 훌륭해요

parivash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staying there was a good experience I had a comfortable stay in this hotel very polite and professional staff clean room good breakfast
2024년 2월에 2박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 24일
Dear Ms,parivash,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 - 훌륭해요

Mohammed

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not too much food options
2024년 2월에 5박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 23일
Dear Mr,Mohammed, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

Francis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good zone
2024년 2월에 15박 숙박함
답변 제공: Sarah 님, 2024년 2월 22일
Dear Francis,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at Radisson President Old Town. Our team takes great pride in providing exceptional service, and it's fantastic to know that our efforts have made your stay memorable. We're also delighted to hear that you enjoyed our central location. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit to the city.Warm regards,SarahGuest Relation DepartmentRadisson President Old Town

10/10 - 훌륭해요

Ayyaz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient location to explore historic Old Bazar, Blue Mosque and so on.
2024년 2월에 2박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 21일
Dear Mr,Ayyaz, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Mr. Azim. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Azim for his exceptional assistance. Your description of your visit as "nice and comfortable" makes us very happy, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, Mr. Adel, and until we see you next time, please accept our warmest regards. Best regards,Azim Rauf ,Guest Relations Depratment.

6/10 - 괜찮아요

abdulaziz 님, Al Wakara

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
outside of the property construction/ police sirens every where / the card holder in the room to switch on the lights and equipment is not working properly / the AC in the room it has been fixed on heating ONLY and not manual can be put in cool mode . the room smells of old carpet . the water heater in the shower not enough for hot water to shower with .
2024년 2월에 6박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 20일
Dear Mr.Abdulaziz, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money. We will identify our weak points regarding air conditioning problem and water temperature as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

Roland Albert Richard 님, Heiligenhaus

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 3월 22일
Dear Mr,Roland,Thank you for your recent feedback about your stay at Radisson President Old Town. We are thrilled to hear that you had a positive experience with us.We hope to have the opportunity to welcome you back to Radisson President Old Town in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 - 훌륭해요

tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Azim was excellent in his customer service. Good stay.
2024년 2월에 1박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 12일
Dear Mr.Tom, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Mr. Azim. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Azim for his exceptional assistance. Your description of your visit as "nice and comfortable" makes us very happy, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, Mr. Adel, and until we see you next time, please accept our warmest regards. Best regards,Guest Relations Depratment.

8/10 - 좋아요

Haroon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in a good location. Room was by the lift and very noisy. Apart from that nice experience
2024년 2월에 4박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 10일
Dear Mr,Haroon, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

Alena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend this hotel . Everything was amazing.
2024년 1월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 2월 4일
Dear Ms,Alena, I extend my sincere appreciation for taking the time to share your exceptional experience following your recent stay at Radisson Hotel President Old Town. We are truly thrilled to receive your impeccable 5/5 ratings across various categories, underlining the excellence of our staff, cleanliness, location, facilities, comfort, and value for Money, We are honored to have you back and stay again, we are always waiting for you , Your gracious comments regarding our exceptionally friendly staff are deeply valued, and it was indeed our pleasure to have you as our esteemed guest. We are delighted to note that there were no aspects you found displeasing during your stay. Your positive feedback serves as a great source of motivation for our dedicated team. Anticipating the pleasure of welcoming you back for another unbeatable experience at Radisson Hotel President Old Town. Best Regards, Azim Rauf , Guest Relations Department

10/10 - 훌륭해요

Syed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely brilliant staff and facilities. Helpful beyond the call of duty. Would walk in there with my eyes closed and expect out of the ordinary service....rebooked for another stay in a month's time.
2024년 1월에 1박 숙박함
답변 제공: Azim Rauf 님, 2024년 1월 26일
Dear Mr. Syed, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, and we are elated to hear that you found our hotel to be both comfortable and enjoyable. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, please accept our warmest regards. Best regards,Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

AYOUB

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the services are very good and clean. And I'd like to thank the hotel for the birthday surprise in my room. Just a remark for the breakfast it's the same every day and it's not international.
2024년 1월에 5박 숙박함
답변 제공: Azim Rauf 님, 2024년 1월 12일
Dear Mr,Ayoub, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

zainub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was average
2024년 1월에 3박 숙박함
답변 제공: Azim Rauf 님, 2024년 1월 9일
Dear Ms,Zainub, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.

10/10 - 훌륭해요

Otabek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great experience, will be visiting again!
2024년 1월에 5박 숙박함
답변 제공: Azim Rauf 님, 2024년 1월 9일
Dear Mr,Otabek, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 - 좋아요

Ole

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함
답변 제공: Azim Rauf 님, 2024년 1월 8일
Dear Guests, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2023년 12월에 5박 숙박함
답변 제공: Azim Rauf 님, 2023년 12월 30일
Dear Guests, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.