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시그니처 호텔 알 바르샤 여행 후기

4 out of 5
시그니처 호텔 알 바르샤
Al Barsha 1, Next to Mall of the Emirates, Dubai

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 179개 이용 후기 중 45개" "
평점 8 - 좋아요. 179개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 179개 이용 후기 중 36개" "
평점 4 - 별로예요. 179개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 179개 이용 후기 중 23개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

GWANGSEON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 4월에 1박 숙박함

4/10 - 별로예요

Mohamad Nour

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Leider war unser Aufenthalt hier nicht optimal. Die Lautstärke von den Clubs im 3. Stock und der Autobahn war störend. Die Sauberkeit ließ zu wünschen übrig, besonders bei den Badetüchern, und das Fitnessstudio war in einem lächerlichen Zustand mit kaputten Geräten. Das Schwimmbad war zudem viel zu klein.
2024년 1월에 7박 숙박함
답변 제공: Signature Hotel Management 님, 2024년 2월 12일
Greetings, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

4/10 - 별로예요

Jean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel reception team are not fit to do this job , they are very aggressive and not negotiable .. Room floor dusty , toilet sealing has water leakage , the towels smelling bad …all over the elevators and corridors smelling very bad as well . Not recommended .
2024년 1월에 4박 숙박함
답변 제공: Signature Hotel Management 님, 2024년 2월 12일
Greetings, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

Anastasia

좋아요: 편의 시설/서비스
Satisfactory
2024년 1월에 6박 숙박함
답변 제공: Signature Hotel Management 님, 2024년 1월 29일
Greetings, thank you for taking the time to provide us with valuable feedback from your recent stay with us. Feedback such as yours enable us to enhance areas that may need improvement. We regret any shortcomings in our services, and we would like to ensure that your next visit will be an improved experience. If there's anything we can do to help, please let us know how we can contact you: fdbck.me/i/7054336 Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

Jean

Average
2024년 1월에 1박 숙박함
답변 제공: Signature Hotel Management 님, 2024년 1월 29일
Hello Daulet, thank you for taking the time to provide us with valuable feedback from your recent stay with us. Feedback such as yours enable us to enhance areas that may need improvement. We regret any shortcomings in our services, and we would like to ensure that your next visit will be an improved experience. If there's anything we can do to help, please let us know how we can contact you: fdbck.me/i/7054336 Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Siyad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 12박 숙박함
답변 제공: Signature Hotel Management 님, 2024년 1월 17일
Greetings from Signature Hotel! Thank you for your review. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Olagoke

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelly corridors, with smell of smoking everywhere. As a non smoker, breathing at this hotel was difficult. Even the bedsheets was smeling of cigarettes. The toilet was slippery and dangerous.
2023년 12월에 2박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 13일
Dear Olagoke, We are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

Gary

출장 여행
좋아요: 직원 및 서비스
Great disco until 4am
The location was good. Quick walk into Mall of Emirates and easy to get to Mashreq or MoE Metro station. Great nightclub on the first floor, which you can hear up to the 4th floor where I was staying. I visited them at 3:50am asking if they could turn the music down. The very large bouncers were apologetic but said that the disco closed at 4am and to be fair the music did stop just after 4, sadly perhaps for those who were enjoying the club.
Father Christmas at Reception greeting disco goers.
Scottish Pounds get a better rate than English ones.
2023년 12월에 3박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 13일
Greetings from Signature Hotel! Thank you for your review, Gary. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was good .the spa and massage service the worst ever had .out me off going to hotel again
2023년 11월에 10박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 13일
Dear Gary, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6802785 Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Rajshree

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 13일
Dear Rajshree, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6802785 Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Diane

별로예요: 청결 상태
2023년 11월에 7박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 26일
Greetings, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6501941 Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Faed

좋아요: 숙박 시설 상태 및 시설
The bad reception on my arrival
2023년 11월에 8박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 22일
Dear Faed, we are sad to see your negative review. We would like to know more behind it. Please let us know how we can contact you: fdbck.me/i/6787701. Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Christian

2023년 10월에 1박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 26일
Greetings, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6501941 Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Jason

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
There was no proper service at all... specially at night, noone answers the call in reception and room service... i ordered food but i dont know why my food wasn't came to my room... i waited for 2 hours and then went to reception because no1 is answering the call and the people in reception are nicely talking and chatting... and i even requested for birthday decorations and a wine in room for arrival but it wasnt there and spoiled all my surprise i was supposed to give my loved one... this was my second stay and was very disappointing....
2023년 10월에 5박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 17일
Greetings from Signature Hotel, Jason. We are truly saddened that your experience was not as great as we would have liked. We regret to hear that you faced such issues during your stay with us. We do our best to ensure that all guests’ requests are attended promptly and effectively, and we are very sorry that on this occasion we did not meet your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and ensure to take corrective measures where needed. We hope this will not stop you from coming back to us as we value your patronage. Please let us know if there is anything we can do for you to make your next visit a better experience. Kindly share us your details here: fdbck.me/i/6761977 Thanks & Regards, Signature Hotel Management

10/10 - 훌륭해요

Muhammad Essa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay
Hotel is very comfortable and near to Emirates Mall and the Metro line, taxi is easily available.
2023년 10월에 2박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 17일
Thank you for your review, Mohamad Essa. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 12월 26일
Greetings, we are sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/6501941 Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Marty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night club was my favorite part of my stay.
2023년 10월에 5박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 17일
Hi Marty, thank you for the positive feedback! We're always happy to hear good things from our guests. We are glad you enjoyed your experience at the club. Looking forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Salim 님, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good all round. No complaints whatsoever. Goid stay, reasonably priced. Will come back.
2023년 9월에 10박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 17일
Greetings from Signature Hotel, Salim! Thank you for your wonderful review. It was a pleasure having you as our esteemed guest and we can't wait to welcome you back again soon! Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great location & clean hotel
nice hotel, very well maintained. the housekeeping is great. rooms / lobby and everywhere else in the hotel is clean. location is awesome. 5mins walk away from Mall of Emirates and two metro stations. Grocery market, ohaaxy, restaurants are a minute walk away. sufficient parking and smart tv available with apps like Prime, Youtube etc. comfortable beds and spacious rooms. few points, however, one must keep in mind are: there’s probably a nightclub in the hotel and if you’re a light sleeper, chances are you’d need some white noise or ear plugs to sleep. that might help with reducing the music noise but you’d still feel slight vibrations till the club closes at 4am. Another point is the bathroom floor tiles could be very slippery while coming out of tub/shower and they dont have any mat etc there so watch out if you’re with seniors or little kids so they dont slip.
2023년 10월에 4박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 17일
Hi Ali, thank you for the positive feedback! We're always happy to hear good things from our guests. We are glad you enjoyed your overall experience at Signature Hotel. As we are committed to delivering the best experience to our esteemed guests like you, we will thoroughly review all aspects of your feedback and take necessary steps to prevent a recurrence of any issues. Looking forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Ehab

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very hard mattresses, smelly room, very noisy because of the night club, unprofessional staff when complained about the room and noise.
2023년 10월에 1박 숙박함
답변 제공: Signature Hotel 님, 2023년 11월 17일
Dear Ehab, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We will investigate into the matter and make sure this kind of actions are not repeated in the future. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Naomi

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

magreth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good
2023년 4월에 6박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 5월 10일
We are glad you enjoyed your experience at Signature 1 Hotel. We would love to be of service to you again in the near future. Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Mena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Mena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Location, Friendly staff
Nice hotel , very good location the condition is not the best
2023년 4월에 5박 숙박함
답변 제공: Signature 님, 2023년 4월 27일
Greetings from Signature Hotel! Thank you for your review, Mena. We are glad you were happy with our location. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Pawel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 4월 11일
Greetings from Signature Hotel! Thank you for your review, Pawel. It was a pleasure having you as our esteemed guest. Please visit us again. Thanks & Regards, Signature Hotel Management

8/10 - 좋아요

Nenad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is okay, not for long stay. Breakfast is okay, but for sleep i is noisy.
2023년 3월에 3박 숙박함
답변 제공: Signature 님, 2023년 3월 21일
Dear Nenad, thank you for sharing detailed feedback from your recent stay with us. Feedback such as yours enable us to work towards improvement in areas where needed. We would like to ensure that your experience with us will be a better one next time. Please visit us again! Thanks & Regards, Signature Hotel Management

4/10 - 별로예요

Bell Tronics LTD

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
We booked 2 nights, looks like there is a nightclub in the hotel and It was a very loud noise untill 3:30am every night!!! :((( The hotel charge a deposit of 100 on credit card and give you cash back after they check your room on checkout. Breakfast was a basic , not like Holidayinn, next door, which we stayed 3 weeks before and was fully booked on new dates. Staff was very polite and service was good , clean room, Stop night club after 12am
2023년 3월에 2박 숙박함
답변 제공: Signature 님, 2023년 3월 21일
Dear Bell Tronics, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We have taken all your comments and we will work on to improve in areas where needed. We hope this will not stop you from coming back to us. Thanks & Regards, Signature Hotel Management

10/10 - 훌륭해요

Chafik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to metro station
2023년 2월에 3박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 4월 11일
Greetings from Signature Hotel! Thank you for your review, Chafik. We are glad you were happy with our hotel location. Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Localizacao otima.cheiro de cigarro ruim. Barulho
Localizacao otima, mas o cheiro de cigarro e o som da balada que tem no 1 andar dificultou a estadia. Frigobar nao gela.
2023년 2월에 3박 숙박함
답변 제공: Signature Hotel Management 님, 2023년 4월 11일
Dear Anonymous, thank you for sharing feedback from your recent stay with us. We are glad you liked our location. However, we regret you faced some inconvenience during your stay. We have noted all your comments and we will take corrective measures in areas where needed. Thanks & Regards, Signature Hotel Management

10/10 - 훌륭해요

Amy 님, Ripon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mr. Darrin, the Duty Manager is the consummate professional. He was kind to us and his staff is fantastic!
답변 제공: Signature Hotel Management 님, 2023년 2월 2일
Hello Amy, thank you for taking the time to leave this amazing review. We thank you for acknowledging our team members for their effort to provide you with the best service. Our team will be thrilled to read it. Please visit us again soon! Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

Abdelkader

연인과의 여행
좋아요: 직원 및 서비스
Ce que nous n'avons pas aimé est le bruit (musique trop forte) qui doit provenir du bar, et qui dure au delà de 2 heures du matin D'autre part je ne pense pas qu'il y a un double vitrage aux fenêtres car on entend le bruit incessant des voitures qui roulent sur le grand boulevard
답변 제공: Signature 1 Hotel 님, 2023년 1월 4일
Hello Abdelkader, we are sorry to know that your experience was not up to your expectation. We would like to thank you for bringing this to our attention. We have taken note of your comment and we hope you have a better experience the next time you visit us! Thanks & Regards, Signature Hotel Management

10/10 - 훌륭해요

MOHAMMED

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Abdulaziz

2022년 8월에 4박 숙박함
답변 제공: Signature Hotel Management 님, 2022년 9월 8일
We're sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: fdbck.me/i/4895103 Thanks & Regards, Signature Hotel Management

4/10 - 별로예요

gaziri

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une baignoire très salle et en très mauvais état. Cafards dans la chambre je n’ai jamais vu une chambre aussi sale
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Signature Hotel Management 님, 2022년 8월 10일
Greetings from Signature 1 Hotel! Thank you for your review, Nicholas. We look forward to seeing you again soon. Thanks & Regards, Signature Hotel Management

6/10 - 괜찮아요

Faisal

출장 여행
I have stayed before in this hotel and last time it was a good experience and stay but this time I wasn't happy with the stay. The check in was delayed, got a room on 2nd floor which was above the bar so lot of noise and there was a strong odor from the bathroom (from the drain).
2022년 5월에 3박 숙박함
답변 제공: Signature Hotel Management 님, 2022년 8월 10일
Hi Faisal, we are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time. Thanks & Regards, Signature Hotel Management

2/10 - 너무 별로예요

Luis Carlos

연인과의 여행
별로예요: 청결 상태
Das schlechteste hotel den ich jemals war disco im 1 stock hört man bis zum 6 stock solte laut Webseite ab 3 Uhr nachts geschlossen seit ging aber bis 5-6 Uhr früh weiter rauchmelder gingen ohne Grund los Bettwäsche dreckig Badewanne müsste man mit Latschen duschen gehen da die Putz Leute dis nie richtig geputzt haben das einzige Positive wahr nur das früstück der Rest zum kotzen
2022년 5월에 5박 숙박함
답변 제공: Signature Hotel Management 님, 2022년 8월 10일
Hi Luis Carlos, thank you for bringing this to our attention. We apologize about your experience and we'll do what we can to improve it. We would like to ensure that your experience is better next time. Thanks & Regards, Signature Hotel Management

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good and excellent services and staff
2022년 4월에 4박 숙박함

2/10 - 너무 별로예요

deyary

2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2022년 3월에 1박 숙박함

8/10 - 좋아요

Dany

좋아요: 직원 및 서비스, 객실의 편안함
Hôtel vieillot proche métro bruit de la route
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Waleed

좋아요: 청결 상태, 직원 및 서비스
2022년 2월에 1박 숙박함

8/10 - 좋아요

Waleed

2022년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
We pay the amouth showing in booking plus additional the tourism fee..and then when we check out they ask again for 10dr... they ask 2 times for tourism fee...then the bathroom not clean and the tissue already use..
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Kateryna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible hotel conditions. Everything is really old and nasty. Smell of Cigarettes is all over the hotel, even in nonsmoking rooms
2022년 1월에 1박 숙박함

8/10 - 좋아요

Wajdi

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함

2/10 - 너무 별로예요

MAZEN 님, KISSIMMEE

가족 여행
별로예요: 숙박 시설 상태 및 시설
Outdated bathroom and rusty bathroom
2021년 11월에 6박 숙박함

10/10 - 훌륭해요

Haddou

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Super
Les chambres sont très grandes, l’hôtel et très propre. Rien a dire et, très proche du MOE. Le service est excellent.
2021년 11월에 2박 숙박함

8/10 - 좋아요

Fahad Saeed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 10월에 16박 숙박함