I booked knowing SureStay Plus was a 2-star hotel, so my expectations walking in were just that. The room we had, a king suite, was generously sized and very clean. All the staff we encountered were very knowledgeable and friendly, and seemed genuinely interested in working at SureStay Plus.
We're not breakfast people so I didn't actually try the breakfast, but I did have a look. The breakfast seemed more than adequate with a number of options to choose from.
One thing that's important to me when I travel is a gym. The gym on property was small but adequate. It had a treadmill, elliptical and some free weights. Both cardio machines were in great condition and worked well. The pool area looked clean and well-maintained.
Another plus was location. I didn't hear many air traffic like others complained about. I liked being within walking distance to a Starbucks and a sports bar to take in a late night meal and adult beverage after being out and about all day.
I rated the property condition and facilities a 4 only because there were some things that didn't work, that I would expect to be maintained. The first was the security door to the 3rd level, the locking mechanism didn't work so anyone could easily access the floor. Second was the ice machine that didn't work.
If you book at SureStay Plus and expect what is typical of a 2-stay hotel (i.e., older buildings which can appear run-down and noisy) then you won't be disappointed.
