외관

퀘스트 리버풀 여행 후기

퀘스트 리버풀
39 Scott Street, Liverpool, NSW

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 524개 이용 후기 중 232개" "
평점 8 - 좋아요. 524개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 524개 이용 후기 중 55개" "
평점 4 - 별로예요. 524개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 524개 이용 후기 중 27개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff on check in, but dining options in the area seem limited…
2024년 3월에 2박 숙박함

8/10 - 좋아요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Megan

단체 여행
We had 2 rooms booked for 2 family groups. We had early access to 1 room which was helpful but didn’t get access to the other room until 3.20 which was stressful as we we’re trying to get a train at 3.30 & had to change plans. Bed was super comfy but curtain didn’t fully close to morning sun straight in to room was frustrating.
2024년 2월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2024년 2월 28일
Dear Megan,Thank you for choosing to stay at Quest Liverpool and taking the time to provide feedback about your experience. I will be sure to pass on your wonderful comments to the team.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have discussed your feedback with our housekeeping team to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest Liverpool.Kind RegardsQuest Liverpool

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good natural light no weird odurs or smells
2024년 2월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2024년 2월 19일
Dear Steven,Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. We hope to see you again soon at Quest Liverpool. Warm Regards,Quest Liverpool

10/10 - 훌륭해요

Mahmood

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I like the location , price , friendly,
2024년 1월에 4박 숙박함
답변 제공: Quest Liverpool 님, 2024년 2월 9일
Dear Mahmood,Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Quiet and very comfortable. Great location with a short walk to the station with great food options nearby.
2024년 1월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2024년 1월 10일
Dear Nathan,Thank you for choosing to stay at Quest Liverpool. We appreciate you taking the time to share your feedback and 5/5 Rating. We are pleased to know that you like our apartment facilities and location of the property. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,

8/10 - 좋아요

Ceinwen

좋아요: 청결 상태, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Marc

출장 여행, 가족 여행
Well I asked for a room with 2 beds on the site there’s a option for 1 bed or 2 I click 2 the next day they called to confirm which was good , when I arrived there was only one so I went to reception and the lady said it was 2 single beds put together so I needed to pull back the sheets there is a zip in the middle I had to pull the zip and separate into 2 beds only problem we didn’t have sheets for 2 beds which later they put at the door and I had to make it myself and only 1 blanket which I thought was tuff considering $185 a night the room was very hot and small only 30 square so for the price and service I don’t recommend I was also asked to pay a $200 deposit and the lady said 3 to 5 working days after the stay but I give them my money straight away
2023년 11월에 4박 숙박함
답변 제공: Quest Liverpool 님, 2023년 12월 11일
Dear Marc, Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. We apologies for the inconvenience, please note that it is a standard hotel industry practice that most hotels request for preauthorization at the time of check in. Once apologies for any inconvenience this may have caused. Hope you will choose to stay with us again at Quest Liverpool. We appreciate your feedback and will use it to help us improve where we can. Kind Regards,

4/10 - 별로예요

Kathryn

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property bills itself as non smoking. Both of the rooms we booked reeked of cigarette smoke and mold. The sliding glass doors were left opened upon arrival to air out the rooms and ashtrays were on the balcony tables. For a hotel property that bills itself as smoke free, it was the opposite. Area is very unsafe, public intoxication, adult entertainment stores everywhere, sketch people loitering. We ended up paying for 2 nights, 2 rooms and stayed 1 hour. The property refuses even a partial refund. If you say your smoke free then do that minimum!
2023년 10월에 2박 숙박함
답변 제공: Quest Liverpool 님, 2023년 12월 11일
Dear Kathryn,Thank you for choosing to stay at Quest Liverpool and taking the time to provide feedback about your experience.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have discussed your feedback with our housekeeping team to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest Liverpool.Kind Regards

8/10 - 좋아요

Leaoa

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Arunkumar

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodative staff
2023년 11월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 11월 13일
Dear ArunKumar, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

4/10 - 별로예요

Adinarayana

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Fishy smell as you come out of elevator.and Room service during our stay
2023년 11월에 2박 숙박함
답변 제공: Quest Liverpool 님, 2023년 11월 13일
Dear Adinarayana, Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. Please also note daily service is not provided on Sundays however it can be schedule upon request. We appreciate your feedback and will use it to help us improve where we can.Hope to welcome you back at Quest Liverpool again soon. Warm Regards,

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was great
2023년 10월에 3박 숙박함

8/10 - 좋아요

PETER

출장 여행
좋아요: 편의 시설/서비스
Car park is a bit tight but very secure.
2023년 10월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 10월 30일
Dear Peter, Thank you for your feedback on recent stay with Quest Liverpool, we are glad you found the location of our property to be desirable for your needs in Liverpool. We look forward to seeing you at Quest Liverpool again soon. Warm Regards,

10/10 - 훌륭해요

Nurullah

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Nurullah

2023년 10월에 1박 숙박함

8/10 - 좋아요

Louise

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Restaurants close Parking easy Clean room Would stay again
2023년 10월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 10월 24일
Dear Louise,Thank you for your 4/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future.Warm Regards,

10/10 - 훌륭해요

Paul

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great stay
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Jennifer

2023년 9월에 21박 숙박함

8/10 - 좋아요

Craig

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Pelasia

Best location
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Leena

2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Sudesh

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Aliti

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Scary scenario on Friday night, when we heard the Fire evacuation order to vacate the building @2200hrs due to ? Fire in level 2 .
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

stuart

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff we re lovely ,rooms had plenty of facilities 😃
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Shariff

2023년 7월에 1박 숙박함

8/10 - 좋아요

Dang

2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Gursevak 님, Narre Warren South

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 7월에 5박 숙박함
답변 제공: Quest Liverpool 님, 2023년 7월 20일
Dear Gursevak, Thank you for choosing to stay at Quest Liverpool. We appreciate you taking the time to share your feedback and 5/5 Rating. We are pleased to know that you like our apartment facilities and location of the property. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,

10/10 - 훌륭해요

Rossi

출장 여행
좋아요: 청결 상태
Easy check in, clean room, accessible
2023년 7월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 7월 13일
Dear Rossi,Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
Make sure you don't get an adjoining room
TV had no sound and remote was broken and very difficult to change channel. Tried controls on tv and could change channel but still no sound. AC settings were also dodgy, had it on heat and 27 and was still blowing cool air all night long. And the couple next door, oh my goodness. I think she needed to hang a red light out the front. Was very noisey all night!!!!!!!!! Definitely make sure you don't have the room with the connecting door, it DOES NOT block sound AT ALL.
2023년 7월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 7월 13일
Dear Guest, Thank you for taking the time to leave feedback about your recent stay at Quest Liverpool. I am disappointed to hear about your experience. I have passed on your feedback to our Hotel Manager who will address this matter with Maintenance team to ensure our high standards are continuously met. We hope you give us another opportunity in the future. Warm Regards,

6/10 - 괜찮아요

Owen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are modern and very clean..the area( Liverpool) is not exactly wonderful, but it's easy forgotten once inside....a warning about the paid underground parking.... terrible... all the staff are friendly....all ok , except for the parking
2023년 7월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 7월 13일
Dear Owen,Thank you for taking the time to submit feedback on your recent stay with Quest Liverpool. Our team was pleased to read that you enjoyed your stay. We apologise for the inconvenience regarding parking fee, our hotel parking charges are in line with all hotels located in Liverpool CBD and are applied due to having limited car parking on site. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

10/10 - 훌륭해요

Tonu

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love about everything just one problem is the car park is not enough...
2023년 6월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 7월 13일
Dear Tonu, Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future.Warm Regards,

6/10 - 괜찮아요

Harold

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

vijender 님, NUDGEE

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is good. Location is bad
2023년 6월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 6월 26일
Dear Vijender, Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

10/10 - 훌륭해요

Kristen

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Greg

2023년 6월에 3박 숙박함

8/10 - 좋아요

CATHERINE

2023년 5월에 2박 숙박함

8/10 - 좋아요

Carl

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff body odour
2023년 5월에 5박 숙박함
답변 제공: Quest Liverpool 님, 2023년 6월 5일
Dear Carol, Thank you for the feedback. Feedback has been noted and passed onto hotel manager. Hope that you will give us another opportunity to display our true hospitality in future and look forward to having you stay with us again. Regards,

8/10 - 좋아요

Russ

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Quest was very close to the reception centre that we attended which was very good. Coffee cafes close by. Good location.
2023년 5월에 2박 숙박함
답변 제공: Quest Liverpool 님, 2023년 6월 5일
Dear Russ, Thank you for your 4/5 Rating and amazing review. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태
Nice hotel and clean room it was just the surrounding area of the hotel. Didn’t feel like a safe area to come back to after attending a weeding in a near by suburb.
2023년 5월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 5월 30일
Dear Robert, Thank you for your 4/5 Rating and review. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool.Warm Regards,

10/10 - 훌륭해요

Sukhwinder

2023년 5월에 2박 숙박함

8/10 - 좋아요

Ann

좋아요: 청결 상태
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Allison

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Chiyuki

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, friendly staff.
2023년 5월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 5월 17일
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Comfortable clean and friendly
My stay was very comfortable, the staff are friendly and helpful bathrooms are decent size and I do like that you can’t hear a lot of noise from neighbouring rooms. Although there really isn’t much to do in Liverpool so you have to go elsewhere
2023년 4월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 5월 17일
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

8/10 - 좋아요

c

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The double room was great with the two separate units very good for a family or couples.
2023년 4월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 5월 17일
Dear Guest, Thank you for 4/5 rating and amazing feedback on your recent stay with Quest Liverpool. Hope you will choose to stay with us again at Quest Liverpool. Warm Regards,

10/10 - 훌륭해요

SILVAR

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Leandro

출장 여행
좋아요: 청결 상태, 객실의 편안함
great place!
2023년 4월에 1박 숙박함
답변 제공: Quest Liverpool 님, 2023년 4월 26일
Dear Guest, Thank you for your 10/10 Rating and amazing feedback. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

6/10 - 괜찮아요

Ken

출장 여행
Adequate
Adequate
2023년 3월에 9박 숙박함
답변 제공: Quest Liverpool 님, 2023년 4월 26일
Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. We appreciate your feedback and will use it to help us improve where we can. Hope to welcome you back at Quest Liverpool again soon. Warm Regards,