Hi Geunyoung,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay at Paramount Motel.We regret to hear about the challenges you faced during the self-check-in process and the inconvenience caused by the bed arrangement. We understand how important a smooth check-in is, that is why in the booking confirmation that we sent we highlighted there that this is a self-service check-in Motel and there will be no reception to assist you.Regarding the room configuration, you booked for a Queen Room and based on the listings it has 1 Queen Bed only. I understand that you put children on the number of guests given and provided that he/she will stay and sleep on the same bed. This is the reason why we put the number of beds in the room so that guests can assess the situation.Your feedback is invaluable to us, and we genuinely appreciate your understanding. We would love the opportunity to make it right. Please reach out to our guest support team, and we will do our best to address your concerns.Thank you for choosing Paramount Motel. We look forward to the opportunity to serve you better in the future.Warm Regards,Paramount Motel

Hi Terrence,We appreciate your feedback regarding your recent stay at Gold Coast Inn. We're genuinely sorry to hear that your experience did not meet your expectations. Providing a clean and comfortable environment for our guests is our top priority, and we regret any inconvenience caused by the cleanliness of your unit. I would love to ask which part of the room was not cleaned properly and do you have some pictures of that? The reason why I ask because we are very strict when it comes to cleanliness and so that I can send this feedback to the housekeeper.Regarding the access code, which part of getting access is a nightmare? We're committed to ensuring a smooth and hassle-free check-in process for all our guests that is why we are worried what made it a nightmare.We value your feedback as it helps us improve our services and facilities. If you're willing to give us another chance, we'd love the opportunity to provide you with the exceptional experience we're known for.Thank you for choosing Gold Coast Inn. We hope to welcome you back soon.Warm regards,Paramount Motel

Hi Anita,That's fantastic to hear! Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Paramount Motel. Providing outstanding service is always our top priority, and we're delighted that you had a wonderful experience with us. We hope to welcome you back again soon for another memorable stay!Warm Regards,Paramount Motel

Hi Melody,Thank you for choosing Gold Coast Inn for your stay! We're thrilled to hear that you enjoyed your time with us and found our location convenient for accessing public transportation. Providing spacious accommodations and excellent service is what we strive for, and we're delighted to have met your expectations.Looking forward to welcoming you back for another exceptional experience soon!Warm regards,Paramount Motel

Hi Samantha,Thank you so much for taking the time to leave us a 3-star review! We're thrilled to hear that you enjoyed your stay at Gold Coast Inn. Your satisfaction is our top priority, and we're delighted that we could provide outstanding service during your visit. We look forward to welcoming you back again soon! Warm Regards,Paramount Motel

Hi Ryan,Thank you so much for taking the time to leave us a 3-star review! We're thrilled to hear that you enjoyed your stay at Gold Coast Inn. Your satisfaction is our top priority, and we're delighted that we could provide outstanding service during your visit. We look forward to welcoming you back again soon! Warm Regards,Paramount Motel

Hi Julie,Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience, as it doesn't reflect the level of service we strive to provide at Paramount Motel.First and foremost, we want to extend our sincerest apologies for any inconvenience caused during your stay. We take great pride in maintaining our property to the highest standards, and it's disheartening to learn that we fell short of your expectations. Rest assured, your comments have been shared with our team, and we will address the issues you've highlighted promptly.Regarding your concerns about the condition of our facilities, we understand the importance of maintaining a comfortable and welcoming environment for our guests. While we continuously work to upkeep our property, we acknowledge that there may be areas for improvement. Your feedback serves as valuable insight for us to focus our efforts and ensure a more enjoyable experience for future guests.Regarding the check-in process, we have already stipulated on our listings and even on the booking confirmation that this is a self-service check-in Motel which means that we don't have any reception available hence the check-in process will be done over email or through the phone regarding completing necessary requirements and sending the check-in instructions.We genuinely appreciate your feedback as it allows us the opportunity to improve and better serve our guests in the future. Your satisfaction is our utmost priority, and we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.Warm Regards,Gold Coast Inn

Hi Vicki,Thank you so much for your glowing review! We're thrilled to hear that you found Paramount Motel to be clean, comfortable, and a great value for your stay. Providing outstanding service and ensuring our guests have a memorable experience is always our top priority. We hope to welcome you back again soon for another fantastic stay!Warm Regards,Paramount Motel

Hi Benjamin,Thank you for taking the time to share your feedback, although we're disheartened to see that your experience fell short of expectations. We're genuinely sorry for any inconvenience or dissatisfaction you may have encountered during your stay at Paramount Motel.At Paramount Motel, we strive to provide exceptional service and a comfortable environment for all our guests. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we continue to deliver the high standards we are known for.We would like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at [Your Contact Information] so we can discuss your experience further and work towards a resolution.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,Paramount Motel

Hi Elizabeth,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay at Paramount Motel.We regret that the check-in process did not meet your expectations. Please know that we included this on our listings and booking confirmation that this is a self-service check-in Motel wherein we don't have any reception. But our phone lines are always open if you wish to speak to us, it is just that we are sad we didn't receive any call from you so that we can assist you in a timely manner.Regarding the cleanliness concerns, we are genuinely sorry for the unpleasant conditions you encountered. We take your comments seriously, and our housekeeping team addresses every issue that we encounter to ensure a higher standard of cleanliness of each rooms.Please be assured that we are actively working on enhancing our services to provide a more enjoyable stay for all our guests. We value your input, and we hope you consider giving us another opportunity to exceed your expectations in the future.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,Paramount Motel

Hi Sara,Thank you for your wonderful feedback! We're delighted to hear you had a fabulous stay at Gold Coast Inn. Your compliments on our lovely rooms are much appreciated. We value your input, and we'll make sure to address the deep cleaning to ensure an even better experience next time. Looking forward to welcoming you back soon! Warm Regards,Paramount Motel

Hi Dan,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

Hi Joanne,We appreciate you taking the time to share your feedback, and we're truly sorry to hear about your experience at Paramount Motel. We sincerely apologize for any inconvenience you faced during your stay, as this falls short of the high standards we aim to maintain.Rest assured, we take your concerns seriously, and our team is committed to addressing each issue you've highlighted. We take cleanliness on top of our priority and our housekeepers are sending pictures every time they are done with the cleaning and everything is fine on it. We will take a look closely on this. We don't have any complain for the hot shower, most of the time we should take time in waiting for the water to be hot when turning on the faucet as it will not have hot water right away. I believe the TV is working fine as we don't have any complaints on this and I would like to know better about "half worked" only and what you meant on this.Thank you for bringing these matters to our attention, and we hope to have the chance to host you again, providing you with the exceptional service we are known for.Best Regards,Paramount Motel

Hi Reginald,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

Hi Kerrie,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

Hi Tracey,Thank you so much for taking the time to share your positive experience at Paramount Motel! We're thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing outstanding service, and it's rewarding to know that we could contribute to making your time here enjoyable.Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for us to make it even better next time, please feel free to share.We hope to welcome you back to Paramount Motel in the future for another fantastic stay!Best Regard,Paramount Motel

Hi Gaetane,Thank you for taking the time to share your feedback following your stay at Paramount Motel. We appreciate your honesty and value your perspective on our accommodation.We're pleased to hear that you found the accommodation satisfactory. However, we are genuinely sorry to learn that the check-in process did not meet your expectations. Our goal is to provide a seamless and efficient experience for our guests, and we regret any inconvenience you may have experienced.I understand why it is painful and I am hoping for your undersanding as we are doing this to make sure that we will filter the guests checking in everyday to make your stay perfect as possible. We need to prevent any fraud cases inside our motel why there is a need to do this check-in process.Thank you for choosing Paramount Motel, and we hope to have the chance to welcome you back for an improved and more enjoyable experience.Best Regards,Paramount Motel

Hi Lesley,Thank you for taking the time to share your feedback about your recent stay at Paramount Motel. We sincerely apologize for any inconvenience you experienced during your visit, and we appreciate you bringing these concerns to our attention.We take cleanliness and guest satisfaction seriously, and we are genuinely sorry about these items you raised. Our housekeepers will always take a picture every time they are done with the cleaning. Based on the pictures they sent everything is all good and we have had not any complains from the previous guest. Rest assured that we will look into this again to have this things cleaned.Once again, we apologize for any disappointment you encountered, and we appreciate your valuable feedback as it helps us improve. Thank you for choosing Paramount Motel, and we look forward to the chance to welcome you back for a much-improved experience.Best Regards,Paramount Motel

Hi Vanessa,We appreciate you taking the time to share your feedback about your recent stay at Paramount Motel. We are disheartened to learn that your experience did not meet your expectations, and we would like to express our sincere apologies for any inconvenience caused.It's important to us that all our guests have a positive experience, and we would appreciate more details about your specific concerns to help us address them promptly. Your satisfaction is our top priority, and we take your feedback seriously.Please feel free to reach out to us directly with more information so that we can investigate and resolve any issues you may have encountered. We value your input, and your comfort during your stay is of utmost importance to us.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with an exceptional experience that reflects the high standards we strive for at Paramount Motel.Best Regards,Paramount Motel

Hi Mohammed Abdul,Thank you for taking the time to leave your feedback. We appreciate all comments, as they help us improve our services. However, we're disheartened to see that your experience with us fell short of your expectations. We strive to provide exceptional service to all our guests, and we regret that we didn't meet your needs on this occasion.At Paramount Motel, we take every review seriously and use them as an opportunity to learn and grow. We would love to hear more about your stay so we can address any concerns you may have had. Please feel free to reach out to us directly at [contact information], so we can make things right.Thank you again for your feedback, and we hope to have the chance to welcome you back for a more positive experience in the future.Warm regards,Paramount Motel

Hello Jacinta,Thanks for the feedback and I'm glad that you had an efficient stay with your family at our motel.