We are glad to hear you enjoyed your stay at The Village Surry Hills. Thank you for your feedback!

Hi good evening we will review that case cause our hostel is not tolerating discriminations. We accept everyone here and treat our customers as nice as we can. In that case ,we are very sorry for that what you've encounter and will give an action for it.Thank You!Regards ,Erron :)

Hi Dean we apologise for your experience, a full refund has been granted. Kind Regards,

Thank you for taking the time to share your recent experience at our establishment. We truly value all feedback as it helps us enhance our services and address areas that require improvement.I sincerely apologize for the disappointing aspects of your stay. Please accept our apologies for the condition of your room and the lack of friendliness displayed by our staff upon your arrival. We strive to maintain a high standard of cleanliness and professionalism, and it's disheartening to hear that we fell short during your visit.Regarding the state of the room and communal areas, we understand your concerns and are taking immediate steps to reinforce our policies on room cleanliness and encourage responsible behavior among our guests. Your point about fostering an environment where guests are reminded to respect communal spaces is well taken, and we will be implementing additional measures to ensure a more pleasant and hygienic experience for all our guests.Your feedback about feeling a bit unsafe in the area is also noted. While we cannot control the external environment, the safety and comfort of our guests are of utmost importance to us. We will look into any measures that might further enhance the sense of security within our premises.I deeply regret that your stay did not meet your expectations, especially in relation to the value for the price paid. We continuously review our pricing structure to ensure it aligns with the quality of services and facilities offered, and I apologize if this fell short during your stay.Should your travels bring you back to the area, I would like to extend a personal invitation to give us another chance to provide you with an improved experience. Please feel free to contact me directly, and I will ensure that your next stay is more in line with the standards we aim to uphold.Thank you once again for your valuable feedback. Your insights are invaluable in our commitment to continuously improve our guest experience.Warm regards,

Thank you for taking the time to share your experience following your stay in Sydney. We appreciate your feedback and are pleased to hear that you found our pricing to offer good value, particularly for a private room.We regret to learn of the challenges you faced with the kitchen space and cleanliness of our communal areas. Your observations regarding the comfort of the bed have been duly noted as well. We strive to offer our guests a comfortable and enjoyable stay, and we apologize for falling short of your expectations in these aspects.We are delighted that you enjoyed the vibrant local area with its abundance of cafes and restaurants.Your insights are invaluable to us, and we will use them constructively to improve our services. Should your travels bring you back to Sydney, we hope to have the opportunity to provide you with an enhanced experience that exceeds your expectations.Thank you once again for sharing your thoughts.

Thank you for taking the time to review your recent stay with us. We appreciate your feedback and are pleased that you found the room adequate and appreciated the proximity to transportation options.We apologize for the inconveniences you encountered during your stay, including the issues with the fridge, windows, blinds, shower light, and the positioning of the toilet roll holder. Your observations are crucial to us, and we will address these concerns urgently to ensure a more comfortable experience for our guests in the future.We value your patronage and hope that despite these issues, you were able to enjoy your time here. Should your plans bring you back to this area, we would welcome the opportunity to provide you with an improved and more seamless stay.Thank you once again for your valuable feedback.

Thank you for sharing your experience with us. We're thrilled to hear that our staff was able to assist you during your stay. Providing exceptional service is at the core of what we do, and we're delighted that our team could be of help to you.Your kind words are appreciated and will serve as encouragement for our staff to continue delivering outstanding service to all our guests.We hope to welcome you back in the future for another enjoyable stay.

Thank you Kindly we hope to see you again soon!

Thank you Benjamin, come back and visit us soon!

thank you Ben! We appreciate your feedback. Happy Travels!

Thank you Ben we will make sure to past on this to Paula. Cheers,

Thank you!

Thank you we look forward to have you back!

Thank you, we look forward to have you!

Thank you for your feedback we will look into this!

Thank you we look forward to have you back!

Thank you we look forward to have you!

Thank you we look forward to have you back!