리셉션

바이어 파운틴 모터 인, 홀브룩 여행 후기

3 out of 5
바이어 파운틴 모터 인, 홀브룩
164 Albury Street, Holbrook, NSW

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 624개 이용 후기 중 266개" "
평점 8 - 좋아요. 624개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 624개 이용 후기 중 64개" "
평점 4 - 별로예요. 624개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 624개 이용 후기 중 5개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Maree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kim 님, 2024년 4월 18일
Thank you Maree for your review, we hope to see you next time.

10/10 - 훌륭해요

jeremy

2024년 3월에 1박 숙박함
답변 제공: Kim, Relief Manager 님, 2024년 4월 22일
Thankyou Jeremy for your review, we hope to see you again.

8/10 - 좋아요

Pina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kim, Relief Manager 님, 2024년 4월 3일
Thank you Pina for your review

8/10 - 좋아요

Noel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was showing its age a bit. The garden badly needs rain or irrigation. Otherwise, comfortable thanks.
2024년 3월에 1박 숙박함
답변 제공: Kim, Relief Manager 님, 2024년 4월 1일
Thankyou for your review Noel. I will look at the bed with should be in good condition. We have had a hot dry summer which hasn't been kind to our gardens and as we are under new ownership we will look into watering systems as we settle in.

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 28일
Thank you for your review Elizabeth.

6/10 - 괜찮아요

Leah

가족 여행
Room was ok but you could easily hear the people in the room next door.
2024년 3월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 10일
Thank you for your feedback Leah, I am sorry to hear your neighbours were a bit noisy. Regards Kim

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Regards, Byer Management 님, 2024년 3월 6일
Thank you for your review.

8/10 - 좋아요

Geoffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The two room family room was ideal for our stay. The kids enjoyed the pool. (Some bricks need attention but still suitable). Proximity to town centre was ideal. It is not a new motel but it was freshly painted. Would stay again.
2024년 1월에 1박 숙박함
답변 제공: Madhav 님, 2024년 1월 30일
Thank Jeo For a good score and a positive feedback. As it is a old building we try to maintain as much as possible but something is not in our control to but definitely we will look into it.Have a safe drive Thanks RegardsMadhav Gami

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 21일
Thanks Peter for a great review. Glad you enjoyed your stay. Travel safe.Regards

10/10 - 훌륭해요

Corina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 21일
Thanks Corina for a perfect score. Truly appreciated and really pleased you had an enjoyable stay.Hope to see you again.Kind regards

8/10 - 좋아요

johnny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff.
2024년 1월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thank you Johnny for a positive feedback. Glad you enjoyed your stay.Travel safeWarm regards

10/10 - 훌륭해요

Stephen

2024년 1월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thanks Stephen for an excellent score. Much appreciated.Travel safe.Regards

4/10 - 별로예요

Kevin

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
We requested two single rooms preferably side by side The booking form stated no payment required Before leaving home I called to confirm the booking and at that stage a credit card was required On arrival we were not offered two single rooms but one double Clearly our booking was not as requested
2024년 1월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Kevin your booking was exactly as you booked. You booked only one room but requested two rooms side by side. We messaged you as soon as we got your request. You were advised to book another room if you needed 2 rooms. However, you did not respond to that message. When you arrived, you realised it was an error on your part. You paid for the second room and we gave you 2 adjoining rooms. I simply don't understand the reason for this review. When guests book via third parties we don't have a say in how many rooms you are booking. If you've made an error, all we can do is make you aware of it and do our best to accomodate your request once the error is picked/fixed by you.Stay safe.

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thanks Justin for a positive score. Glad you enjoyed your stay.Travel safe.Regards

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean, shower hot with great pressure and kids loved the clean pool. Bed was firm and not saggy at all.
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thanks Susan for a fantastic feedback. Really pleased you enjoyed your stay. Hope to see you again.Travel safe.Regards

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thanks Cheryl for an excellent score. Much appreciated.Stay safe.Regards

4/10 - 별로예요

Penelope

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very run down. No one on site. Check in was a text message to say there was a key in room. Pool coping broken and unsafe for kids. Spa all broken. Showers like public toilet with same hand wash dispenser you’d find in one. Rooms needed an update about 25 years ago. Wouldn’t recommend at all. Cleaner was friendly and did job well in tough conditions.
2023년 12월에 1박 숙박함
답변 제공: Byer Management 님, 2024년 1월 18일
Sorry to read your review. It's a shame our property did not meet your standards.I wish you all the best in your travels.

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thank you Kathleen for a positive review. Glad your stay was comfortable.Travel safe.Regards

6/10 - 괜찮아요

Feda

Clean, good location and convenient. However, beds are like concrete slabs.
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
Thanks Feda for your feedback. I regret your stay was not comfortable.Travel safe.Regards

4/10 - 별로예요

Anand

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
In the absence of any feedback, I'm struggling to ascertain the reason for your low score.Had you raised any concerns during your stay, we could have tried to resolve any issues or concerns you may have had.Anyway, I wish you well in your travels.

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check in process while on the road, including ordering a meal for my arrival was excellent and just what was needed for an overnight stop in the middle of a road trip. Appropriately priced for the age and style of the facility, exactly what I expected. The only reason I can't give a 4* rating or better is that the bed in my room was way too soft and uneven and needs to be replaced urgently, so I didn't get a great sleep.
2023년 12월에 1박 숙박함
답변 제공: Byer Management 님, 2024년 1월 19일
Thanks Mark for your feedback. I regret the bed was not comfortable for you. Will get the bed looked at.Regards

6/10 - 괜찮아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Received a text during the day regarding the checkin and dining arrangements but had not read it before we arrived as we were driving. Surprised to learn there was no dining room service but all meals were to be delivered to the room and meals had to be pre-ordered. Couldn't get the time we wanted but the meal arrived on time and was OK. Bed was comfortable, furnishings were sparse (crockery stored in the microwave) but overall a satusfactory stay.
2023년 12월에 1박 숙박함
답변 제공: Byer Management 님, 2024년 1월 19일
Scott all guests get a welcome email once they book with us. Our kitchen services are clearly outlined in that email and so is the pre ordering process. Glad you were still able to order the meal despite us being fully booked in the kitchen that night.Stay safe.Regards

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 19일
Thanks Ken for a perfect score. So pleased you enjoyed your stay.Hope to see you again.Regards

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great motel. Need to check power outlets.
I have some concerns about the electrical power point next to the bed in room 10. It is a nonstandard power outlet that is not comparable with Australian power cords. Fortunately I had a three metre extension cord which I ran from the power outlet in the corner of the room. If I could not use my sleep apnea machine the consequences could potentially be deadly. Lastly I could seem to use the electric jug to boil water. The mechanism appeared simple enough but did absolutely nothing even when plugged in and the switch at the base of the jug flipped.
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2024년 1월 18일
John I regret that your room did not have an extension power board to match that outlet. Had you made me aware of it, I could have supplied you one as we have multiple spare extension boards for these type of power outlets.Again, had I been made aware of the jug issue, I could have given you a replacement.All guests have our contact numbers for issues such as these. If there are any concerns, its best to let us know during your stay so we can resolve it for you right there and then.Regards

6/10 - 괜찮아요

Jennie

가족 여행
좋아요: 직원 및 서비스
Quite clean. Nice to have a break between Sydney and Melbourne. It’s just not many restaurants around and the motel restaurant closes early. I arrive 6.30pm and it’s closed already.
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 17일
Thanks for your feedback Jennie. You stayed with us on a Saturday night. We run our kitchen Mon-Fri only. So we didn't close early, we weren't open at all. This information is provided on all booking engines.There are multiple dining options in Holbrook on the weekend. You had my contact details. Had you rung me, I could have pointed you in the right direction.Travel safe.Regards

10/10 - 훌륭해요

Corina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 17일
Thanks Corina for an excellent score. Much appreciated! Hope to see you again.Regards

6/10 - 괜찮아요

Nigel

좋아요: 청결 상태
This motel looks great and is newly painted throughout. The room was quite small and quite airless as there were no opening windows with fly screens.... leaving the door open let in the flies. The service was very efficient but quite impersonal... I would not choose to stay there again.
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 17일
Thanks for your feedback Nigel.We wish you well in your travels.Regards

8/10 - 좋아요

Gabrielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good beds, microwave, plates, cutlery, toaster. Funny little shower/toilet area, worked ok, clean & dated. Ok for 1 night.
2023년 12월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 7일
Thanks Gabrielle for your feedback. Glad the motel served your purpose for an overnight stay. Hope to see you again.Regards

6/10 - 괜찮아요

graeme

2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 7일
Thanks Graeme for your feedback. Travel safe.Regards

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice clean quiet country motel and well maintained
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 7일
Thanks David for a great feedback. Glad your stay was comfortable. Hope to see you again.Regards

4/10 - 별로예요

Gerri

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
A
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 7일
We regret you did not enjoy your stay with us. Without any feedback, it's hard to know what the issue was. Regards

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms have the latest model TV with all popular apps which is a massive plus. Communication from the motel staff is first class. Highly recommended to stay here.
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 12월 7일
Thanks Anthony for a great feedback. Glad your stay was comfortable. Hope to see you again.Regards

4/10 - 별로예요

Barry

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No contact with anyone. text messages giving check in info. no personal contact. bathroom resembled 1960s public camping area. windowless, airless, awful. sparse and basic rooms, hand basin not in bathroom.
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 25일
Sorry to read your feedback Barry. We wish you well in your travels.Regards

10/10 - 훌륭해요

Corina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 25일
Thanks Corina for a perfect score. We truly appreciate it and are really pleased that you enjoyed your stay. Hope to see you again.Regards

8/10 - 좋아요

FRANJO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All Good
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 25일
Thanks Franjo for a positive review. We appreciate it and hope to see you again.Regards

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room for overnight stay during travels. Closed to facilities for meals.
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 21일
Thanks so much Lesley for an excellent feedback. We truly appreciate it and hope to see you again.Kind regards

8/10 - 좋아요

Owen

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They should not advertise a pool when it is not operating as a pool
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 20일
Thanks for your feedback Owen. All websites have the pool listed under maintenance until further notice for the last couple of months.Regards

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable and clean. God food.
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 8일
Thanks Laura for a fantastic feedback. Glad you enjoyed your stay. Hope to see you again.Stay safe!Regards

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 8일
Thanks Bruce for a great feedback. Glad you enjoyed your stay. Hope to see you again.Stay safe!Regards

10/10 - 훌륭해요

Karina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely stay, the rooms were very clean, staff very friendly and helpful
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 8일
Thanks Karina for a fantastic feedback. Glad you enjoyed your stay. Hope to see you again.Stay safe!Regards

10/10 - 훌륭해요

Gwen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the property to be quite satisfactory, & the info prior to check-in helpful as well as after departure. This was my 3rd time staying o/n at the Byer Fountain Motor Inn & all 3 times have been more than satisfactory.
2023년 11월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 20일
Thank you Gwen for a fabulous feedback. Really pleased to have you as a loyal return guest. Hope to see you again soon.Kind regards

8/10 - 좋아요

Sam

가족 여행
Short stay so can’t offer more information
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 8일
Thanks Sam for a positive feedback. Hope to see you again.Stay safe!Regards

4/10 - 별로예요

Julie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very old / dated and smelly I guess you get what you pay for.
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 10월 30일
Sorry to read your feedback Julie. It's such a shame it's so inconsistent with near perfect scores we get from all our guests.We wish you best in your travels.

8/10 - 좋아요

Helen

2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 11월 21일
Thank you Helen for your feedback. Hope your stay was comfortable. Travel safe.Regards

10/10 - 훌륭해요

ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and convenient. Clean and tidy and good value.
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 10월 30일
Thanks so much Ashley for such a fantastic feedback. Really pleased your stay was comfortable. Hope to see you again.Regards

10/10 - 훌륭해요

Luke

2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 10월 30일
Thanks so much Luke for a perfect score. Really pleased your stay was comfortable. Hope to see you again.Regards

8/10 - 좋아요

Shane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second stay at the Byer Fountain Motel. The room and facilities were very clean. The check in procedure was a breeze. I would have no problem recommending this property and look forward to staying there again.
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 10월 25일
Thank you Shane for a wonderful feedback. Glad you enjoyed your stay. Hope to see you again.Travel safe.Regards

8/10 - 좋아요

Grahame

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One night stopover passing through, very quiet for a good night's sleep far enough away from the M31 with easy access to/from the freeway. Thank you, we'd stay again.
답변 제공: Kavita 님, 2023년 10월 25일
Thank you Shane for a wonderful feedback. Glad your stay was comfortable. Hope to see you again.Travel safe.Regards

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 10월 23일
Thank you Steven for an excellent score. Truly appreciated. Hope to see you again.Regards

8/10 - 좋아요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only negative was lack of lighting option in the room. Only bright ceiling lights made room so bright.and stark. Some additional standing or table lamps would be much appreciated. All good otherwise.
2023년 10월에 1박 숙박함
답변 제공: Kavita 님, 2023년 10월 23일
Thank you Doug for your feedback. There are two bedheads lights in each room so I'm surprised by your comment. Glad rest of the stay was comfortable.Regards