로비 좌석 공간

고 호텔스 타클로반 여행 후기

3 out of 5
고 호텔스 타클로반
Tabuan National Highway, Marasbaras Road, Tacloban, Leyte

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 247개 이용 후기 중 49개" "
평점 8 - 좋아요. 247개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 247개 이용 후기 중 64개" "
평점 4 - 별로예요. 247개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 247개 이용 후기 중 13개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Ingeun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 5박 숙박함
답변 제공: Go Hotels Tacloban 님, 2019년 6월 20일
Thank you for a wonderful rating, Inguen! We're so happy you enjoyed your stay with us and can't wait to have you back at Go Hotels - Tacloban. Best Regards, Ann Hotel Operations

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very approachable, professional and accomodating. Through no fault of their own, the hotel building is very rough and needs a lot of work, but the staff makes up for it by ten folds. There were definite issues with a room we stayed at, the ceiling leaked in the bathroom when the shower is on, the lock to another room stopped working, but the staff attended to our needs ASAP and moved us to another room without question. Its safe to say I had a comfortable stay there. Location is great, right next to Robinson mall, if you're looking for a budget hotel with great service this is the place to be.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Evelyn

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are very clean. Staff are so amazing, very friendly, respectful and helpful. I had a great stay and will use again in the future.
2023년 12월에 13박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s near transportation go and to airport ,near shopping center and restaurants
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Akihiko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とても良かったです。
2023년 11월에 1박 숙박함

8/10 - 좋아요

Baby Liza

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jonah lyn

2023년 7월에 1박 숙박함

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for money. Room clean & tidy. Staff friendly and professional.
2023년 7월에 5박 숙박함

4/10 - 별로예요

Chona

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Convenient
2023년 6월에 6박 숙박함

10/10 - 훌륭해요

ARLENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s so comfortable for everything
2023년 7월에 2박 숙박함

8/10 - 좋아요

Alan John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

4/10 - 별로예요

Michael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
A clean no frills hotel
The GoHotel in Tacloban is located adjacent to Robinson's Place, Marasbaras, with ample parking. The front desk personnel are friendly. The check-in process wasn't very efficient. I booked online but was still required to fill in my personal details on one paper then asked to provide similar information on a second page so the hotel could "get to know a bit more about me." I and other guests were asked to wait in a sitting area in the lobby for about ten minutes until called back to the front desk for the key and room number. I don't think there any rooms on the first floor. Neither of the two elevators are in service for access to rooms on higher floors. It's possible that all of the hotel's accommodations are on the second floor. My guess is elevator problems are ongoing here, based on the well made barrier complete with a professionally lettered sign in place to inform guests of the non working elevators. I carried my large suitcase up the stairs to the second floor. I suspect any of the hotel employees would have eagerly done this for me if I had asked. The corridors between the rooms are easily five meters wide, featuring long centerpieces two meters wide and as long as each corridor, which have the appearance of being filled with lunar dust and occasional chunks of volcanic rock. I've never seen a feature as elaborate yet so desolate. The auditory ambience of the corridors is poor with every voice echoing off the hard surfaces in the sparsely appointed hallways.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rosauro Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
That it is attached to the mall and the convenience is great.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

april

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함

8/10 - 좋아요

ELEXIS

6/10 - 괜찮아요

Benita

좋아요: 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael J

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Tomohiko

2023년 2월에 1박 숙박함

8/10 - 좋아요

marlene

단체 여행
very accesible to the mall.

8/10 - 좋아요

Michael

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Herbert 님, Medford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very prfessional and friendly

10/10 - 훌륭해요

galagama n De

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk Staff and security staff are very friendly Walking distance to Mall

2/10 - 너무 별로예요

MARIA

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Edgar 님, Maywood

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service and it’s closer to mall
2022년 10월에 1박 숙박함

8/10 - 좋아요

Edgar 님, Maywood

2022년 10월에 2박 숙박함

4/10 - 별로예요

Chona

단체 여행
별로예요: 청결 상태
Cleanliness wasn't that good and plus towel linen etc needs replacing.
2022년 8월에 2박 숙박함

8/10 - 좋아요

michael

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스
We stayed there for 8 nights but there was no hot water....everytime i asked concerning this i was told they were getting it fixed but that did not happen.. A very ordinarily hotel...
2022년 6월에 8박 숙박함

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 6박 숙박함

6/10 - 괜찮아요

Warren Earl

2021년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함

8/10 - 좋아요

John Arne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was fine, we was there only one night.
2020년 1월에 1박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2020년 1월 10일
Dear Mr. John, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We wish you safe travels and we are looking forward to seeing you again soon! With much Appreciation, Rosee Hotel Operations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
There was no cabinet or table where we can put our clothes and bags. We just put our things on the floor. Aside from that, our whole stay was okay. The bed was comfy, the shower was awesome, the room was clean, and the staffs were very nice and helpful.
2019년 12월에 2박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2020년 1월 3일
Dear Valued Guest, Thank you for the great review! We’re so happy you loved your stay with us and can’t wait to have you back at our hotel. We’d love to continue providing great service to awesome guests like you. With much Appreciation, Rosee Hotel Operations

6/10 - 괜찮아요

eljan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Staffs were very pleasing and accommodating. Their matrimonial bedroom is just like an average medium size room :(. But, nevertheless, thank you Go Hotels Tacloban for your hospitality even in the midst of typhoon Ursula. Kudos to the staffs.
2019년 12월에 1박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 12월 30일
Dear Mr. Elijan, Thank you for the kind words. We really appreciate you taking the time out to share your experience with us. We’re so happy your stay at our hotel went smoothly. Though, I truly regret that you consider our room to be too small. And you are very much welcome, Sir. It was a pleasure to serve you and we can’t wait to have you back at our hotel. We’d love to continue providing great service to awesome guests like you. Thank you and Happy Holidays! With much Appreciation, Rosee Hotel Operations

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a no-friz hotel. Meaning, it may not have a pool or hot tub, but it is clean and affordable. But the added features is that the staff is very helpful and accommodating. I have stayed here before, but this was even much better. The WIFI has greatly improved. I appreciated having an area where you can purchase stacks and beverages too. They stored my luggage until my flight was leaving later that day. I will be back!
2019년 12월에 3박 숙박함
답변 제공: marie 님, 2019년 12월 18일
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. It is through feedback such as yours that we are able to maintain the quality of our service. We hope we will have the pleasure of serving you again soon. Best Regards, Marie Hotel Operations

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only two negatives for me personally were:- No fridge Bed was hard
2019년 11월에 7박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 11월 28일
Dear Valued Guest, We really appreciate you taking the time out to share your experience with us. It is through reviews such as yours that we are able to maintain the quality of our service. Though, I truly regret that you consider our bed to be too hard. Our rooms do not have a fridge however there is a fridge in the hotel where you can store your food and drinks, you may coordinate with our front desk next time should you wish to have your food and drinks stored in the fridge and we would gladly assist you. It was a pleasure to serve you at Go Hotels - Tacloban and I hope you'd still consider us on your next visit to Tacloban City. Sincerely, Rosee Hotel Operations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 2박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 11월 26일
Dear Valued Guest, Thanks for the awesome rating! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. With much Appreciation, Rosee Hotel Operations

4/10 - 별로예요

William

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not happy
They said they had internet they did not. The shower had no hot water. And they did not offer face towels.
2019년 11월에 1박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 11월 22일
Dear Mr. William, Greetings from Go Hotels Tacloban! It was brought to my attention regarding your less than satisfactory experience from your recent stay in our property. I sincerely apologize for the inconvenience this has caused you. We understand your predicament regarding our WiFi, hot shower and face towel. And please be assured that these problems have already been reported to the concerned departments and our team is currently working on these so we may be able to provide our guest with adequate service that fit your needs. Again, we sincerely apologize for this and I hope you will still consider us on your next visit and we are looking forward to welcome you back here. Thank you so much Mr. William! Sincerely, Rosee Hotel Operations

8/10 - 좋아요

Aaron Samuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was ok and the staff were very warm and welcoming.
2019년 11월에 1박 숙박함
답변 제공: Marie 님, 2019년 11월 20일
Thank you so much for your kind words, Mr.Samuel! We really appreciate you taking the time out to share your experience with us. It is through feedback such as yours that we are able to maintain the quality of our service. We hope we will have the pleasure of serving you again soon. Best Regards, Marie Hotel Operations

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is clean and not crowded
2019년 11월에 3박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 11월 16일
Dear Valued Guest, Thanks for the wonderful review! We take pride in our cleanliness and attention to details and we’re happy to hear we hit the mark for you. Come back and see us soon. Best Regards, Rosee Hotel Operations

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 13박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 10월 22일
Thank you for a great rating, Mr. Gareth! We are delighted to hear that you got exactly what you wanted out of your accommodations with us at Go Hotels - Tacloban. We wish you safe travels and we are looking forward to seeing you again soon. Best Regards, Rosee Hotel Operations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean, close to Mall, free parking. Basic room and small but great for a night or two.
2019년 10월에 1박 숙박함
답변 제공: Justine 님, 2019년 10월 17일
Thanks for the wonderful review, Ma'am/Sir! We take pride in our cleanliness and attention to details and we’re happy to hear we hit the mark for you. Come back and see us soon. Best Regards, Justine Hotel Operations

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
After a couple of misses on our stays in Tacloban, Go hotel is pleasant. The location next to the mall is its best feature. The room is on the small side. The walls are quite thin, you can hear the guests on the adjoining room. Air conditioning (uses split AC) is comfortable. Give it a few minutes to cool down the room as it auto shuts down withiut the room key. Oh, they have their own parking but was told we can also use the mall’s if they ran out of space. No breakfast but easy to find close by.
2019년 10월에 1박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 10월 7일
Dear Mr. Mark, We really appreciate you taking the time out to share your experience with us. We are happy to hear that you got exactly what you wanted out of your accommodations with us at Go Hotels Tacloban. We wish you safe travels and look forward to seeing you again soon! With much Appreciation, Rosee Hotel Operations

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Comfortable
2019년 10월에 1박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 10월 5일
Dear Valued Guest, Thank you for the review! We’re so happy you loved your stay with us and can’t wait to have you back at our hotel. It is our pleasure to continue providing great service to awesome guests like you. With much Appreciation, Rosee Hotel Operations

8/10 - 좋아요

Carsten

2019년 8월에 2박 숙박함

6/10 - 괜찮아요

Angustia

좋아요: 청결 상태, 직원 및 서비스
Upon arrival there was an internet connection buti sad to note after staying overnight,the following day there was no more.
2019년 9월에 1박 숙박함
답변 제공: Rosee - Hotel Operations 님, 2019년 9월 27일
Dear Ms. Angustia, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Rest assured that we have already reported this to the concerned department and as of the moment our internet connection is already fixed. Again, we humbly apologize for this and I hope you'd still consider us on your next visit to Tacloban City. Sincerely, Rosee Hotel Operations