야외 수영장, 07:00 ~ 19:00 오픈, 카바나(요금 별도), 수영장 파라솔

페어몬트 아지만 여행 후기

5 out of 5
페어몬트 아지만
Sheikh Humaid Bin Rashid Al Nuaimi St., Ajman

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 311개 이용 후기 중 170개" "
평점 8 - 좋아요. 311개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 311개 이용 후기 중 29개" "
평점 4 - 별로예요. 311개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 311개 이용 후기 중 9개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Dong Min

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2018년 12월에 1박 숙박함
답변 제공: Fairmont Ajman 님, 2019년 1월 30일
Dear Mr. Dong, Thank you for the good rating, we hope you enjoyed your stay with us and looking forward to have you back here. Warm regards

8/10 - 좋아요

Dong Min

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2018년 12월에 1박 숙박함
답변 제공: Fairmont Ajman 님, 2019년 1월 30일
Dear Mr. Dong, Thank you for the good rating, we hope you enjoyed your stay with us and looking forward to have you back here. Warm regards

10/10 - 훌륭해요

Yangsun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함
Dear Yangsun Thank you for choosing Fairmont Ajman and for taking the time and effort to rate us. We appreciate you giving us the perfect score. We will look forward to welcoming you back in the near future. Kind Regards Francis Desjardins General Manager

6/10 - 괜찮아요

Ahmed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

saloua

2023년 12월에 10박 숙박함

10/10 - 훌륭해요

Omeir

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where to begin? This property is amazing. The entrance is grand and the concierge was welcoming and friendly. Julia was very helpful and found us the perfect suite for our family of 6 and the view was INCREDIBLE (room 327 and 328). The breakfast was also amazing, the three cakes especially were phenomenal. The staff during breakfast was also very meticulous and ready to help even during peak times. The beach was also amazing. I would definitely be coming back and I definitely recommend this property to anyone staying in Ajman. This is the jewel of Ajman for sure.
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Anam 님, Markham

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is incredible! Our check in was so smooth - thanks to Julia, the manager. The beach was spectacular and the pool was beautiful. I went with my parents, brother, and two children. We had an amazing time!
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Roqaya

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Freezing Room with Terrible Service
We booked a two night stay but on check in we were put in a freezing room. I immediately turned off the ac and went for dinner. When we returned to the room it was still freezing. I told the hotel and they sent a maintenance person. He came but told me I had already turned the ac off. An hour later I called them again and they told me to open the window. But I finally insisted they change my room at 11pm at night.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Tarik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly staff from bell boys to hotel staff to housekeeping and food staff all gave amazing top rated service

8/10 - 좋아요

FAHAD 님, ALJABREIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ali

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personalized and the service were excellent and I like to mention Raushan
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

malyne

2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

Youssef

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this resorts it has everything I need and the breakfast is amazing I will definitely be coming back
2023년 9월에 1박 숙박함

8/10 - 좋아요

Abdulla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Reservations 님, 2023년 9월 8일
Thank you, for choosing Fairmont Ajman and we look forward to welcome you back at the hotel

10/10 - 훌륭해요

Anas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, friendly staff, everything is fine.
2023년 8월에 1박 숙박함
답변 제공: Reservations 님, 2023년 9월 8일
Thank you, for choosing Fairmont Ajman. We look forward to welcome you back at the hotel.

10/10 - 훌륭해요

Ibrahim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Reservations 님, 2023년 5월 11일
Thank you, for staying at the Fairmont Ajman. We look forward to welcome you back at the hotel.

6/10 - 괜찮아요

Fouad

별로예요: 청결 상태, 직원 및 서비스
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family holiday
Excellent hotel in a very good location.comfort,cleanliness and food quality and service of the highest standard.special mention to Nayem from housekeeping who looked after me and my room and catered for my every need in a courteous and professional manner.unfortunately,i forgot to leave him a tip but if any payrise or bonus is due,he is very deserving.would stay at this hotel again and would recommend
2022년 12월에 6박 숙박함
답변 제공: Khaled Kurdi 님, 2023년 1월 30일
Dear Patrick,It is our absolute aim to provide our guests with the highest standards of personal service.Thank you for your wonderful review and I hope your memories at Fairmont Ajman will be cherished for years to come.We look forward to warmly welcoming you back again.Best regards,Khaled KurdiFront Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mukavan ja hieno hotelli, joka sijaitsee kaukana Dubaista ja Arabiemiraattien nähtävyyksistä ja harrasteista. Mikäli tarkoitus vierailla Dubaissa useamman kerran loman aikana on parempi valita hotelli Dubain lähistöltä, koska etäisyydet ja ruuhkat ovat suuria matkalla Dubaihin.
2022년 11월에 6박 숙박함
답변 제공: Aika Kadyrkulova 님, 2022년 12월 6일
Dear Valued Guest, We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Ajman in the near future.Yours sincerely,Aika Kadyrkulova

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ilmastoinnin säätö ei toimi vissiin missään huoneessa, vaan ilmastoinnin ollessa päällä huonelämpötila laskee alle 20. Ryhmällemme oli 6 huonetta joissa kaikissa sama ongelma. Mukava hotelli, mutta mikäli Dubain palvelut kiinnostaa, niin matka Dubaihin kestää aina noin tunnin.
2022년 11월에 2박 숙박함
답변 제공: Aika Kadyrkulova 님, 2022년 12월 6일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Aika KadyrkulovaAssistant Guest Relations Manager

10/10 - 훌륭해요

Manish

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Breakfast Nice beach
답변 제공: Aika Kadyrkulova 님, 2022년 12월 6일
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Fairmont Ajman. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Aika KadyrkulovaAssistant Guest Relations Manager

8/10 - 좋아요

Elie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice lovely hotel, however the pool is not cooled in the summer so when the temperature was over 40 degrees outside, the pool was not comfortable at all
2022년 6월에 1박 숙박함
답변 제공: Aika Kadyrkulova 님, 2022년 7월 3일
Dear Elie, Thank you for taking the time to tell us about your experience at Fairmont Ajman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aika Kadyrkulova Assistant Guest Relations Manager

10/10 - 훌륭해요

ROSHAN PRAVEEN 님, SHARJAH UAE

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Hygiene, location and environment. Good for family hotel. Wonderful sea view
2022년 6월에 2박 숙박함
답변 제공: Aika Kadyrkulova 님, 2022년 6월 23일
Dear Roshan Praveen, We very much appreciate your comments regarding your recent stay at Fairmont Ajman! It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Ajman in the near future. Sincerely, x` Assistant Guest Relations Manager

8/10 - 좋아요

Nof

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Khaled Kurdi 님, 2022년 6월 3일
Dear Nof, Firstly, kindly let me seize this opportunity to thank you for choosing Fairmont Ajman, as your preferred staycation venue. Your honest evaluation of our services is highly appreciated, since it's only through remarks like yours that we can assure our services are up to the highest standards for our valued guests such as yourself. Kind regards,

2/10 - 너무 별로예요

Georgia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The stay was disappointing and frustrating. The cleanliness of the outside restrooms was appalling a
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing stay
2022년 3월에 1박 숙박함

8/10 - 좋아요

ALI

2022년 2월에 2박 숙박함

8/10 - 좋아요

Daniel

좋아요: 직원 및 서비스
2022년 2월에 1박 숙박함
답변 제공: Reservations 님, 2022년 2월 24일
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

10/10 - 훌륭해요

Alexander

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious rooms. Especially junior suite
2022년 2월에 5박 숙박함
답변 제공: Reservations 님, 2022년 2월 24일
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

8/10 - 좋아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Generally very good. Restaurants need improvement.
Hotel was generally very good. Rooms were clean and well appointed. Beds were on the small side. Pool needs some work - to replace missing tiles etc. Loungers could be replaced as they look quite old. Food was ok, but service must improve. Buffet breakfast was (very) busy - no one offering tea or coffee, people asking to take spare chairs etc. A bit disorganised. Also lots of ladies walking around without masks on. Gioia restaurant was good but a bit on the expensive side for what was served. Pizza was sparse on toppings. Kid's sundae wasn't a sundae- it was a plate with two small scoops of ice cream (nothing else). Draft beer was Budweiser or Carlsberg - but it was served in random glasses (such as Bitburger, Heineken, Peroni etc) which didn't leave a good impression. Overall it was better than some of the other Fairmont Hotels I have visited, but its not in the same category as the One and Only, Waldorf Astoria or Four Seasons.
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kamyar

2021년 6월에 4박 숙박함

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Reservations 님, 2022년 2월 24일
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not what you expect from Fairmont
Overall it was alright but not at the level you expect from Fairmont. There's a lot of room for improvement; breakfast quality was relatively poor. More training is required for staff Btw, most of the guests weren't wearing their masks properly.
2022년 1월에 3박 숙박함

8/10 - 좋아요

Annelise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel og værelse, hvor vi blev upgraded til 9 etage. Betød flot udsigt og ro i forhold til de relativt mange arrangementer med fester og bryllupper. Fin strand og pool.
2022년 1월에 7박 숙박함
답변 제공: Reservations 님, 2022년 2월 24일
Thank you, for staying with us. We look forward to welcome you back at the Fairmont Ajman

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hotel was very good and no real faults. The only issue was the only bar available in the evening was the cave bar which was not somewhere as a couple we would use due to the smoke and also the ambience.
2022년 1월에 4박 숙박함
답변 제공: Reservations 님, 2022년 1월 27일
Thank you for staying with us and valuable feedback, we look forward to welcome you back at the hotel.

10/10 - 훌륭해요

Majed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Khaled Kurdi 님, 2022년 1월 18일
Dear Majed, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

6/10 - 괜찮아요

Carl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small beach, few alternstive activities available
Unfortunately, the weather was bad during our stay and the hotel soes not offer many alternatives to the beach. The tennis court is closed and under construction. The spa however is top quality. Also a special thanks to security for helping us to search for our missing camera. Staff is highly professional.
2021년 12월에 4박 숙박함

8/10 - 좋아요

Alessandro

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Struttura ok con una bella spiaggia. Colazione affollata quindi con code a volte scarseggiano i piatti e bicchieri e tavoli
2021년 12월에 2박 숙박함
답변 제공: Reservations 님, 2022년 1월 27일
Thank you for staying with us and valuable feedback, we look forward to welcome you back at the hotel.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A beautiful stay. I was upgraded to an amazing suite. Staff at the beach were very pleasant, particularly Jude. It was lovely to have a foot massage by pool after breakfast - very reasonable price. Breakfast buffet very good, but busy. Mr Khaled the Front Desk manager was very kind and pleasant, as was the lady who checked me in. Would definitely stay again. However, the Head of security was very rude and abrupt, which was very disappointing and not a great first impression of hotel! Also, in the Italian restaurant a 1.5l bottle of water was offered on the table, but it was chargeable! It was around £3 (15 AED) I took my own the next evening!!
2021년 12월에 2박 숙박함

8/10 - 좋아요

Suliman 님, Riyadh

2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Valentin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Khaled Kurdi 님, 2022년 1월 18일
Dear Valentin, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

10/10 - 훌륭해요

Hasan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I tried many hotels but frankly this was the best . It was very clean and comfortable with many facilities and activities specially for kids
2021년 11월에 2박 숙박함
답변 제공: Khaled Kurdi 님, 2022년 1월 18일
Dear Mr. Hasan, We very much appreciate your comments regarding your stay at the Fairmont Ajman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khaled Kurdi Assistant Front Office Manager

4/10 - 별로예요

Priyanka

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Terrible service yet very expensive-can’t recommen
2021년 11월에 2박 숙박함

6/10 - 괜찮아요

Laura

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bad service and need renovation
The hotel facilities are very old and not maintained (especially the pool) The service in the restaurants were not good: a lot of mistakes and long waits The hotel is mostly fully occupied by the Russian tour operators so you feel the management is focused on short stay guests not looking for someone to come back. on the other side our suite was spacious and comfortable
2021년 10월에 2박 숙박함

4/10 - 별로예요

Christian

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Poor service.
Very poor service. At check in we were told the requested and booked bed was sold out and they basically didn't care. When asked for a manager that answer was just "he is over there". If you want to talk to him go there by yourself. "I don't care about you" attitude. Not even greeting us at the arrival. Check in staff was more about "let's get this done so I can get rid of them."
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Igor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 10박 숙박함

10/10 - 훌륭해요

Sayed Safiullah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful view and beach
It was beautiful night and outstanding view of beach from my balcony the cleanse of room was superb, reception behavior was good but unfortunately WiFi was not working during my stay.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel like you're in luxury.
The room was spacious and sparkling clean. The view was spectacular. The facilities are excellent. Everything was in great condition. All those nice little touches make it a luxury experience. Just wish I could have stayed longer.
2021년 10월에 1박 숙박함
답변 제공: Aysel Agayeva 님, 2021년 10월 6일
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us at Fairmont Ajman. I am indeed delighted to read that you enjoyed your stay and your room was comfortable. Thank you again for your warm comments and we look forward to welcoming you back to Fairmont Ajman in the near future. Sincerely, Aysel Agayeva Guest Relations Manager