Reservation#1771173127 confirmation#3765414196
Yet, when I got there, I'm informed I didn't have a room! Desk clerk said they've been trying to get ahold of me but couldn't since I inadvertently left off the last digit on my phone number. Which I had, but I also corrected it before I left home on the June 15th. The clerk claimed that when I made my reservation, he had already sold the room in question. They said they emailed me, but the only email I received was on June 24th, the day I'm suppose to check in!! The desk clerk and his assistant did call around Great Falls, Mt. and found me a room for two nights at a Super8, but it was for $189 per night. I was suppose to pay $105 per night at the Trout Montana Motel.
I am extremely displeased by this and can't imagine how this happened and I don't find out about it until I'M THERE TRYING TO CHECK IN!!! And after driving 30 miles one way, on a motorcycle, in a driving rain thunderstorm! How does this happen? In a world of computers and instantaneous communication, I make a reservation on May 14th and don't find out it's not available until June 24th when I try to check in!! This total BS and may never use Expedia again if this is not rectified.
David Pfister