테라스/파티오

아파르타멘토스 몬테파라이소 여행 후기

3 out of 5
아파르타멘토스 몬테파라이소
Calle Isla De Lobos No. 2, Mogan, Gran Canaria

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 128개 이용 후기 중 28개" "
평점 8 - 좋아요. 128개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 128개 이용 후기 중 24개" "
평점 4 - 별로예요. 128개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 128개 이용 후기 중 8개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Roar

별로예요: 청결 상태, 객실의 편안함
Veldig slitt hotell.
Hyggelige folk i resepsjonen. Hyggelige folk som jobbet på hele hotellet. Men hotellet er fryktelig slitt. Tror ikke det er gjort noen verdens ting av renovasjon der på de siste 30 år. Mye fyllerør og nattebråk på hotellet også. Kan funke for en som reiser alene. Men, ville aldri hatt med familien min hit.
2024년 1월에 5박 숙박함
답변 제공: Community Manager 님, 2024년 1월 26일
Dear RoarThank you for evaluating our services and facilities and choosing Monteparaíso as your destination in Gran Canaria.Thank you for praising our staff.We have taken note of your comments on the need to renovate our facilities and reduce the noise to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

10/10 - 훌륭해요

Thor Aage

2023년 11월에 2박 숙박함
답변 제공: Community Manager 님, 2024년 1월 15일
Dear Thor,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

4/10 - 별로예요

Hans

2023년 2월에 1박 숙박함
답변 제공: Community Manager 님, 2023년 8월 9일
Dear Hans,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

2/10 - 너무 별로예요

Maria jennifer

별로예요: 숙박 시설 상태 및 시설
No me gustó porque habia mucho ruido, personas haciendo fiestas a las 2 de la mañana y el personal de recepción no hacia caso, tuvimos que llamar 4 veces para que vinieran a llamarles la atención. Estuvimos 1 dia sin agua caliente, habian cagadas de ratón por los muebles de la cocina y muchas cucarachas. Lo único bueno fue el trato del personal de limpiezas, por lo demás, todo muy mal. De fianza te cobran 150€ cuando el apartamento estaba echo un asco.
2023년 7월에 3박 숙박함
답변 제공: Community Manager 님, 2023년 7월 28일
Estimada María Jennifer,Le agradecemos el tiempo empleado en publicar su opinión.Gracias por alabar a nuestro personal.Tomamos nota de sus apreciaciones sobre el ruido generado por otros huéspedes, el agua caliente, la fianza y la necesidad de eliminar los insectos. Estudiaremos medidas encaminadas a mejorar la satisfacción de nuestros huéspedes.Una vez más le agradecemos sus comentarios que nos ayudan enormemente a mejorar nuestro servicio.Saludos cordiales,Apartamentos MonteparaísoRiversun – Touristic

4/10 - 별로예요

Arisleida

Al llegar me pedían una fianza de 150€, la cual no aboné, dado que al realizar la reserva debes indicar los datos de la tarjeta bancaria y cabe destacar que en las condiciones de la reserva tampoco informaban sobre entregar una fianza. En el comprobante de la reserva, así como también lo indica la pagina web, la salida es a las 12:00, nos hicieron abandonar las instalaciones a las 10:00. En varias ocasiones intenté contactar con el alojamiento por teléfono y no fue posible, también les envíe correos electrónicos y nunca recibí respuesta. El personal de la recepción no es agradable con el trato al cliente.
2023년 7월에 2박 숙박함
답변 제공: Community Manager 님, 2023년 7월 25일
Estimada Arisleida,Le agradecemos el tiempo empleado en publicar su opinión.Tomamos nota de sus apreciaciones sobre la fianza, la hora de salida y la atención de nuestro personal de recepción. Estudiaremos medidas encaminadas a mejorar nuestras instalaciones y por ende la satisfacción de nuestros huéspedes.Saludos cordiales,Apartamentos MonteparaisoRiversun – Touristic

8/10 - 좋아요

Petri

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 12월에 8박 숙박함
답변 제공: Community Manager 님, 2023년 2월 23일
Dear Petri,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team.Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

10/10 - 훌륭해요

Oddmund

2022년 11월에 2박 숙박함
답변 제공: Community Manager 님, 2022년 11월 28일
Dear Oddmund,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Apartamentos MonteparaísoRiversun-Touristic

8/10 - 좋아요

Hans Henrik

가족 여행
Montepareiso Lejlighed med udsigt
Havde et dejligt ophold på Montepareiso. En ok lejlighed med en fantastisk udsigt over Puerto Rico by og havn samt ikke mindst havet. Komplekset virker noget slidt og trænger til renovering, men samlet set et godt ophold med adgang til nabohotellets (RioSol) faciliteter
Udsigt fra lejligheden
2022년 1월에 11박 숙박함
답변 제공: Community Manager 님, 2022년 2월 3일
Dear Hans, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our view. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the need for renovating our facilities to study how we can make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Helt ok for kort periode.
Flott resepsjon og bassengområde osv. men liten og gammel leilighet. Veldig enkelt. Langt å gå til rommet etter innsjekking og masse trapper. Tungt å løfte koffertene opp og ned. Hotellet ligger for øvrig helt øverst oppe i fjellene, tar cirka 17 minutter å gå ned til sentrum. Anbefaler leiebil. Ellers nydelig utsikt! Fin buffet. Rommet vårt var koblet til en nyere hotell avdeling, det trakk opp hele opplevelsen.
2022년 1월에 1박 숙박함
답변 제공: Community Manager 님, 2022년 1월 6일
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our buffet restaurant, reception, pool area, and views. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the need for renovating our Apartments to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

Randi Helen

좋아요: 청결 상태
Kun greit nok
Vi fikk rom med morgensol. Helt greie leiligheter. Men kunne trenge en oppussing. Ingen form for såpe i leil. Det eneste som var rett ille var stanken på utsiden!! Det var i tillegg dopapir i trærne og det luktet ordentlig sterk kloakk
2021년 11월에 11박 숙박함
답변 제공: Community Manager 님, 2021년 11월 28일
Dear Randi, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the smells, soap, and need for renovation, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

8/10 - 좋아요

Antonio

가족 여행
좋아요: 청결 상태
Pequeños cambios para mejorar
El apartamento realmente tiene una ubicación de lujo, para lo que cuesta está bien, pudieran actualizar el mobiliario y por lo menos poner unos ventiladores en la habitación y ajustar el costo de la habitación de acuerdo a los cambios positivos, lo salva q al frente hay un Hiperdino expréss si no no podrían cobrar mucho, si lo recomiendo pero también recomiendo invertir un dinero para mejorar las instalaciones, la piscina buena pero le falta actualizarla. Otra cosa importante es que deberían bajar el precio por los puestos de estacionamiento por día para q sea más accesible y si colocan una cafetería en donde está la recepción para ofrecer unos bocadillos y café y por supuesto unas cervezas les genera un dinero adicional interesante. El baño está impecable y muy bonito, se ve que le hicieron esos cambios recientemente, si lo recomiendo, y si volvería a ir.
2021년 8월에 3박 숙박함

8/10 - 좋아요

Khalida

좋아요: 청결 상태, 객실의 편안함
2021년 1월에 1박 숙박함

8/10 - 좋아요

Gjertrud B

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Morgensol
Overnattet en natt. Komfortabel seng, men små rom om man skal være flere personer. Solrikt ved bassenget om ettermiddagen og nydelig morgensol i leiligheten.
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

Hanne

좋아요: 청결 상태, 직원 및 서비스
2020년 2월에 2박 숙박함
답변 제공: Community Manager 님, 2020년 3월 9일
Dear Hanne, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rolig hotell med flott utsikt og kort vei til Europasenteret. Tilgang til alle de fine fasilitetene på hotell Riosol.
2020년 2월에 12박 숙박함
답변 제공: Community Manager 님, 2020년 2월 27일
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our quiet atmosphere, location, amenities, and location. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

10/10 - 훌륭해요

Jette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 7박 숙박함
답변 제공: Community Manager 님, 2020년 2월 27일
Dear Jette, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 7박 숙박함
답변 제공: Community Manager 님, 2020년 2월 23일
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 7박 숙박함
답변 제공: Community Manager 님, 2020년 2월 16일
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations; this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 - 훌륭해요

Tommy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 7박 숙박함
답변 제공: Community Manager 님, 2020년 2월 16일
Dear Tommy, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations; this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hyvät vastaanotto tilat todella runsas aamupala, todella avulias henkilökunta. Huoneessa ei toiminut liesi muuten hintansa arvoinen
2020년 1월에 7박 숙박함
답변 제공: Community Manager 님, 2020년 2월 16일
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our staff, reception, breakfast, and good value for money. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the stove, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

4/10 - 별로예요

Magne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
OBS OBS !!!!!
Bodde på hotellet i 14 dager. Fikk først et rom der det krydde av småmaur på bad og kjøkken. Solen forsvant på terrassen klokka to på dagen. Kjøkkenet var svært dårlig utstyrt. Vannkoker i uorden og det manglet bestikk, nedslitte senger. Klaget på dette i resepsjonen. Ble derfor tilbudt et annet rom som var bedre utstyrt med litt mer sol. Men her fikk vi oss en annen overraskelse. Vi var langt ifra alene i leiligheten fordi det krydde av små og store kakerlakker på bad,kjøkken og soverom. Etter mitt syn burde hotellet blitt stengt og helsetilsynet koblet inn.. Betalte over 17000 kr for 14 dager. Vurderte underveis å finne oss et annet og bedre hotell, men valgte å fortsette å bo der å ikke bruke dyrbar tid til å få i stand en bedre løsning.. Lurer på om Hotels.com vil ta ansvar for dette skammelige tilbudet de ga oss.
2019년 12월에 14박 숙박함
답변 제공: Community Manager 님, 2020년 2월 16일
Dear Magne, Thank you for your review of Monte Paraiso Apartments. First of all, we would like to offer our apologies for the inconvenience you had with some cockroaches in the Apartment, but as you surely noticed, Monte Paraiso Apartments are surrounded by beautiful trees, flowers, gardens and as we do not like to use strong polluting poisons against the nature, yes sometimes they manage to get into an Apartment. Though we can understand that for any visitor from a colder country, cockroaches can be rare and exotic creatures, it would be well-nigh impossible for any accommodation in the Canary Islands to guarantee the absence of them as they are endemic of this subtropical area. However, any Hotel that scores well in the reviews will be bound to have a good spraying programme and the only time you'd be likely to experience problems is if the spraying is about to be redone. Our Sprays and programmes have improved vastly over the last 10 years and there are fewer problems nowadays within our premises, although there are as many cockroaches on the island. Please note that though evidence of cockroaches is a sign that the spray is no longer keeping them at bay; it says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly, and so does every householder. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok til prisen
Vi vidste vi kom ned til en lejlighed af ældre dato. Toilet og bad var i fin stand og med stik til el artikler i rummet. Køkken/al rum var ok der manglede dog skærebræt i køkken. Køleskab med lille frys et stort plus. Sovesofa med udtræksseng under til ungerne fungerede fint. Fin lille terrasse med morgensol og til hen midt på eftermiddagen ( i januar) dog kun et bord og 2 stole derude. Negativt: komplekset er meget lydt og der kan høres alt fra naboens tv til musik fra omkringliggende diskoteker. Poolen er ikke opvarmet og faciliteter (Pools) på det samarbejdende nabohotel hvor man checker ind hotel Riosol, må ikke benyttes
2020년 1월에 9박 숙박함
답변 제공: Community Manager 님, 2020년 1월 19일
Dear Sandra, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our equipment, and good value for money. On the other hand, we have taken notes of your comments on the noise, and the need for heating the swimming pool, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

10/10 - 훌륭해요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Terrible apartments so out dated and old , apartment was so small and narrow luckily we only had to stay 1 night !
2019년 12월에 1박 숙박함
답변 제공: Community Manager 님, 2020년 1월 6일
Dear Guest, We thank you for the time dedicated to publish your opinion about Monte Paraíso Apartments. We have taken notes of your comments on the need for renovation, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

2/10 - 너무 별로예요

Hege

2019년 12월에 7박 숙박함

8/10 - 좋아요

Ivar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 7박 숙박함
답변 제공: Community Manager 님, 2020년 2월 16일
Dear Ivar, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations; this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 12월에 14박 숙박함
답변 제공: Community Manager 님, 2020년 1월 6일
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2019년 12월에 14박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Vasken på badet var nesten tett. Løse håndtak på skap og skuffe. Defekt hengsel på overskap kjøkken. Manglet også lys på balkong. Godt med kjøkkenutstyr. Savnet kaffetrakter
2019년 11월에 14박 숙박함
답변 제공: Community Manager 님, 2019년 12월 7일
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. We have taken notes of your comments on the maintenance, and your suggestion for a coffee maker, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

10/10 - 훌륭해요

Henriette Alslev

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Klasse ferie
Et fantastisk sted for en børnefamilie. Mega lækkert mad på Riosol
2019년 11월에 7박 숙박함
답변 제공: Community Manager 님, 2019년 12월 2일
Dear Henriette, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for praising our food and family friendly service. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helt ok. Dette var den 3dje gangen vi har vært der. Nå har de fått orden på WIFI med egen ruter i hver leilighet. Meget bra.
2019년 11월에 21박 숙박함
답변 제공: Community Manager 님, 2019년 12월 2일
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraíso Apartments. Thank you for your loyalty and also for praising our new Wifi connection. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Apartamentos Monte Paraíso Riversun – Touristic

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'appartamento non rispettava la richiesta, l'ho trovato abbastanza vecchiotto e sporco.
2019년 11월에 4박 숙박함
답변 제공: Community Managewr 님, 2019년 11월 24일
Dear Guest, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Monte Paraíso Apartments as your destination in Gran Canaria. We have taken notes of your comments on the cleanliness and the need for renovation, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

6/10 - 괜찮아요

Mattias

별로예요: 직원 및 서비스
2019년 11월에 3박 숙박함
답변 제공: Community Manatger 님, 2019년 11월 24일
Dear Mattias, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

Svein

좋아요: 직원 및 서비스
2019년 11월에 8박 숙박함
답변 제공: Community Manager 님, 2019년 11월 24일
Dear Svein, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
Staff were excellent very pleasant and helpful. However long wait and queues to get into restaurant spoil the dining experience. They would not let you in until they went away and set a table. This happened with every group. As a consequence of the long wait often the coffee machines were switched off at 10 even though we had been waiting. Just a twerk of the system woul make it much more pleasurable.
2019년 10월에 7박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Guest, We are very thankful after reading your review about your stay at Monte Paraiso Apartments. Thank you for praising our staff. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the Restaurant procedures and waiting time, to study how we can improve our services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

8/10 - 좋아요

Heidi Tangvik

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Heidi, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Debra, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스
Not what you pay for and stink on walk way
Awful. Firstly if you look at reviews from 2018 people complained about wi for at hotel. Answer was working on it Guess what we never got wi do for 7 days asked reception. Same answer so it’s a con you won’t get any WiFi at all When walking from reception to room area it’s full of cats and stinking of cat p... cleaning ladies very polite and helpful Pool clean and has safety people. Small very small like away from main pool.
2019년 10월에 7박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear David, We thank you for the time dedicated to publish your opinion about Monte Paraiso Apartments. Thank you for praising our staff and main swimming pool. On the other hand, we have taken notes of your comments on the WiFi connection, smells and cats location, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

4/10 - 별로예요

Juan Antonio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel abandonado
2019년 10월에 1박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Juan Antonio, We are very thankful after reading your review about your stay at the Monte Paraíso Apartments. We have taken notes of your comments on the need for better maintenance and renovation of our Apartments, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

4/10 - 별로예요

Sofía catalina

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Rose Eirin

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Første kvelden ble vi møtt av kakkelakker på soverommet, lite hyggelig. Sa i fra om dette, fikk insektspray,men det hjalp veldig lite.. sofaen i oppholds rommet har sett sine bedre dager,måtte ha vaktmesteren til og snekker den sammen. Synd vi bodde dær i fjor. Blir nokk desverre ikke flere ganger.
2019년 10월에 14박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Rose, We are very thankful after reading your review about your stay at the Monte Paraíso Apartments. We have taken notes of your comments on the presence of some cockroaches, and the need for better maintenance and renovation of our Apartments, to study how we can improve our facilities to make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Apartamentos Monte Paraíso Riversun – Touristic

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 16박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

Adrian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Correcto
2019년 10월에 1박 숙박함
답변 제공: Community Manager 님, 2019년 11월 21일
Estimado Adrián, Le damos las gracias por el tiempo dedicado a publicar su opinión sobre nuestro establecimiento . Siempre nos alegra saber que la experiencia que ofrecemos satisface las expectativas de nuestros huéspedes, esto nos motiva a seguir trabajando en la misma línea. Saludos Cordiales, Apartamentos Monte Paraíso Riversun-Touristic

6/10 - 괜찮아요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Katie, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien tranquilo en general en todo momento empleados perfecto en general
2019년 10월에 3박 숙박함
답변 제공: Community Manager 님, 2019년 11월 21일
Estimada Alejandro, Estamos muy agradecidos después de leer su opinión sobre su estancia en los Apartamentos Monte Paraíso. Gracias por alabara nuestros empleados y la tranquilidad que se respira en nuestras instalaciones. Es un placer comprobar que disfrutó su estancia con nosotros. Estaremos más que felices de recibirte nuevamente con una gran sonrisa. Esperamos darle la bienvenida pronto. Saludos cordiales, Apartamentos Monte Paraíso Riversun - Touristic

2/10 - 너무 별로예요

Gilberto

2019년 10월에 1박 숙박함

8/10 - 좋아요

Rayco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Estimado Rayco, Le damos las gracias por el tiempo dedicado a publicar su opinión sobre nuestro establecimiento . Siempre nos alegra saber que la experiencia que ofrecemos satisface las expectativas de nuestros huéspedes, esto nos motiva a seguir trabajando en la misma línea. Saludos Cordiales, Apartamentos Monte Paraíso Riversun-Touristic

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스
Infested with cockroaches, got moved 3 times still tortured.
2019년 9월에 14박 숙박함
답변 제공: Community Manager 님, 2019년 9월 20일
Dear Guest, We thank you for the time dedicated to publish your opinion about Monte Paraiso Apartments. We have taken notes of your comments on the presence of cockroaches, in order to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your full satisfaction this time. Kind Regards, Apartamentos Monte Paraiso Riversun-Touristic

6/10 - 괜찮아요

Albany

2019년 9월에 2박 숙박함
답변 제공: Community Manager 님, 2019년 11월 8일
Dear Albany, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Apartamentos Monte Paraíso Riversun-Touristic

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien para las familias y tranquilo ,
2019년 8월에 4박 숙박함