조감도

방갈로 호텔 여행 후기

3.5 out of 5
방갈로 호텔
50 Laird Street, Long Branch, NJ

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 875개 이용 후기 중 589개" "
평점 8 - 좋아요. 875개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 875개 이용 후기 중 60개" "
평점 4 - 별로예요. 875개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 875개 이용 후기 중 16개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Gisam

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good
Good hotel
2021년 11월에 1박 숙박함
답변 제공: Bungalow Hotel Staff 님, 2021년 11월 17일
Thank you for staying with us at Bungalow Hotel, we hope to see you back soon.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed.
It was a small-sized Boutique Hotel, pics on website may look good but the maintenance and its service were awful. I have been a variety of other countries for business trips and had lots of experience of hotels, Bungalow was a definitely disappointing one. As a traveler from NYC, I had to decide to spend my holiday either in Montauk or Long branch but I ended up choosing here because of good reviews and beautiful pics. However, I strongly regret staying in this hotel for several reasons and I also feel sorry for my family. Lol. 1. Amenities and other supplies were not well prepared. There were no slippers, soap, shower gowns, water to drink, wine glasses, and bottle opener. So we had to ask front desk in order to get them. Can you imagine a bathroom w/o a soap? Why do they have sink even they have no plates at all? Lol 2. Noises from ceiling was so annoying it remains even for all night along. 3. Parking lot view. I’m pretty sure that you would never get the beautiful ocean view from this hotel. It is a very small hotel with several rooms so its height is not enough to provide what you want. Overall, it was a over-priced hotel but I still love its fireplace in the room and its neighbor Pier Village.
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

TRACY

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Wendy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect. Great staff will come back for sure in future
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Wendy,Your perfect rating means the world to us! We're so happy to know that you enjoyed everything about your visit, including our amazing team members. Thank you, and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Dr. Rainer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zimmer mit Upgrade (red. Preis dank Nebensaoson) war ausgezeichnet.
2024년 3월에 7박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Thank you so much for the high rating! We're so happy to know that you enjoyed the room you received and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back!Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Shannon 님, whitehall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about the stay was great for a weekend getaway! We just wish the fireplace had worked since it was raining and cold out. Great location to beach and resteraunt.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Shannon,It's fantastic that our ideal location was perfect for your weekend getaway! That said, we apologize about the fireplace and will have our maintenance team immediately work to fix it. The pleasure of hosting you was all ours, and we hope you'll revisit us for another five-star experience!Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

ERNST

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel
답변 제공: General Manager 님, 2024년 3월 8일
We're so delighted to know that you enjoyed your time with us overall and we trust that everything was in order for your stay. Thank you so much for the perfect rating and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Kristiny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
답변 제공: General Manager 님, 2024년 3월 22일
Dear Kristiny,Thank you for your five-star rating. We look forward to seeing you again at Bungalow Hotel!

8/10 - 좋아요

Kimberlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Had some issues with the tv and the lights but other than that - it was all good.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear KimberlieThank you for reviewing your recent visit. We're pleased to note that you had an enjoyable stay despite the inconveniences you experienced with the TV and lights. We welcome you to reach out to us if you wish to discuss your concerns in further detail! It was a pleasure having you here, and we hope you return soon.Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Dmitriy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, cozy and modern. Good front desk service. Location great.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Dmitriy,Thank you for choosing Bungalow Hotel and sharing your review. We're so glad that our superb location, cozy rooms, and friendly staff made for an excellent stay. We appreciate your five-star rating and look forward to welcoming you back again soon!Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

JoMarie

Cute hotel situated close to the beach. Friendly staff.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear JoMarie,It is wonderful to know that you had an excellent experience with us! We're thrilled our hospitable team left a memorable impression on you, and we hope you took full advantage of our convenient location. Thank you for your great review and perfect rating, and we hope you return soon!Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Cruz

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was better than expected to be honest it was amazingly. There is not much of dining places anywhere close to this area and mostly pizza places do deliveries only. The staff was not as welcoming or friendly as other properties be being in the past. FD agent on the morning didn’t even greeted us and acted annoyed when asked a question. The agents working PM and overnights were a lot better. The room was very clean and was beyond our expectations but would like the staff to be more welcoming.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Cruz,Thank you for choosing Bungalow Hotel and for taking the time to share your valuable comments. While we are happy to know you enjoyed our wonderful accommodations, we are surprised and disappointed to learn that our staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team to ensure we do better going forward. We ask that you reach out to us offline to review your stay further. It is our hope we have another opportunity to welcome you back and impress you further.Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Devorah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall nice property with a nice modern vibe. 2 bedroom suite was very spacious. The bathrooms seemed a bit run down and could use new touch ups
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Devorah,Thank you for taking the time to leave a review and share what you enjoyed the most about your visit! It is wonderful to know that our Deluxe Two-Bedroom Suite was exactly what you needed during your travels. Your comments about the bathroom will be shared with our maintenance team, as we know they work hard to ensure everything is in tip-top shape. During your next visit to Bungalow Hotel, we look forward to earning that final star and delivering a perfectly rated stay. Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Shlomo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

avroham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nicola C

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Nicola,Thank you so much for choosing to stay with us at Bungalow Hotel. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back in the future.Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Susan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, spacious and friendly staff! Would stay here again!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Susan,It is wonderful to know that you had an excellent experience with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Thank you for your glowing review, and we look forward to the privilege of welcoming you back again soon!Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Katie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Aida

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lisa

단체 여행
Beautiful rooms right in pier village
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Lisa,Thank you for choosing Bungalow Hotel! Our team is delighted you enjoyed our beautiful rooms and convenient location. Our team takes pride in providing an excellent experience for our guests and appreciates your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience. Kind Regards,Craig A WatermanArea General Manager

6/10 - 괜찮아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Jeree

I mean, it’s cute and cozy, but I don’t think worth the money legitimately and the breakfast is subpar that they offer the juice spoiled as well as the milk
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Jeree,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies for any inconvenience you encountered and encourage you to reach back out to us if you have any further concerns. Your feedback is appreciated, and we wish you safe travels ahead.Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

SAM

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Underwhelming to say the least.
We were very excited to come and stay here and booked an upgraded room. This was a room called Lil' Pipeline. The room itself was a decent room, however many of the things in there did not work. The fireplace worked intermittently and somehow turned itself on in middle of the night, even though the timer was off. The flooring could use an upgrade, as well as the bathrooms. Additionally, they will charge you $30/night parking. Our access to the garage did not work and they did agree to refund. All in all it was an underwhelming experience and I would not consider taking an upgraded room here again. Wave Hotel down the block, and the sister property of Bungalow hotel will give you a much nicer stay. We have stayed there in the past as well.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any inconvenience you encountered while you were here. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Kind Regards,Craig A WatermanArea General Manager

6/10 - 괜찮아요

Jessica 님, Long Branch

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed in a 2 bedroom suite for a local girls night. The suite itself could use some updating. The floor is the first thing we noticed. It’s very worn and scuffed. The paint is chipping and the trim could use some paint. Our outlets didn’t work well and many of the light bulbs were burned out. We got this room for a very reasonable price off season however if I was staying in the summer I would be disappointed. We made the best of it and enjoyed each others company but our expectations were higher than what we received. The staff was friendly and attentive, there was a resort fee, for what I’m not sure. And parking was $35 dollars for the garage.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Jessica,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your girls' night and found our staff friendly and attentive. However, we apologize for the condition of the suite and the issues you encountered. Regarding the resort fee and parking charges, we aim to ensure transparency and value in all our services. We hope to have the opportunity to exceed your expectations during your next visit.Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Clark

좋아요: 청결 상태, 편의 시설/서비스
Incredibly sophisticated property extremely well appointed for the price staff could be a little bit more helpful and knowledgeable, but that was the least of my concerns
답변 제공: G 님, 2024년 3월 22일
Thank you for your 5 star rating! We're glad you had a great time and will share your comments with our team

2/10 - 너무 별로예요

Joana

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Benjohn

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Dear William,We're so happy to know that you had a great experience with us overall! We trust that everything was in order for your visit and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Michael

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great getaway
It was absolutely lovely. Clean, spacious, accomodating and friendly.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Clean accommodations and friendly service are just some of the many aspects you can count on us to deliver, and we are thrilled that you enjoyed your stay! Thank you for taking time out of your day to review your experience and award Bungalow Hotel with a perfect rating. The pleasure was all ours to have you stay with us. We hope to welcome you back again to continue meeting all your expectations. Until next time!Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice accommodations
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Larry, Thank you so much for taking the time to share your thoughts with us. Receiving recognition for our lovely accommodations is always appreciated. It was a pleasure having you here, and we'd be delighted to welcome you back any time your plans bring you our way.Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

imani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel I been to. Beautiful room and wonderful service . Great drinks at the bar . The check in guy was the best which made the experience even better from great service and conversation to wonderful bar service . Definitely returning
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Imani,At Bungalow Hotel, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our beautiful rooms, friendly staff, and great drinks helped make your visit memorable. If you're in the area again, please come back to see us.Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Michael,We appreciate you taking the time to rate your stay and award us with a five-star rating. It is our hope that your time in Long Branch was enjoyable. The next time you travel back this way, we hope to be at the top of your list for your accommodations again. Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked location,So near ocean!Good restaurants- Sirena/Turning Point.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Joyce,Thank you for the excellent review of your recent experience at Bungalow Hotel. We're glad you enjoyed your time with us and our lovely location within the beachfront community of Pier Village, close to numerous dining options. It would be our pleasure to host you again in Long Branch, so come back soon!Kind Regards,Craig A WatermanArea General Manager

2/10 - 너무 별로예요

Patrick

2023년 11월에 1박 숙박함

8/10 - 좋아요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs some updating - fresh paint - should be able to open windows - very hot in our room. Fireplace was nice
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Alison,Thank you for taking a moment to review your stay at Bungalow Hotel. We're pleased you enjoyed the cozy fireplace, and our team will discuss your constructive feedback. We value you as our guest and look forward to your next visit. Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

JAYMES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was small, comfortable, quiet, clean and exactly what i was looking for.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Jaymes,Thank you so much for choosing to stay with us at Bungalow Hotel. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back soon.Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Large room, dated but clean. Great location, friendly staff. However, the thermostat did not work, and the room was too warm throughout my stay. Could not access network tv or ESPN when I came back from a day out and wanted to catch a game. And I may start docking a Star anytime I am charged a resort fee (not this time, though)
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Thank you for taking the time to share your comments with us. We are glad to know you enjoyed your visit and appreciated our spacious and clean accommodations, convenient location, and friendly staff members. However, we apologize if you experienced issues with the thermostat in your room and the TV. Please keep in mind that our team members are always available to address such issues should they arise. Additionally, we assure you that we have recently enhanced our offerings regarding the resort fee and now provide excellent value for our guests going forward. Thank you again for sharing your feedback, and we hope to welcome you back in the future for an even better time.Kind Regards,Craig A WatermanArea General Manager

6/10 - 괜찮아요

Amir

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Erika

2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Lynne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Farzin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Farzin,Thank you for your review and for giving us a perfect rating! We're delighted you had an enjoyable experience, and we hope you return soon.Kind Regards,Craig A WatermanArea General Manager

8/10 - 좋아요

anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and beautiful! Not much amenities but we enjoyed Pier Village!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Anna,Thank you for taking the time to share your comments with us. We are happy to hear that you enjoyed your overall visit and appreciated our clean and beautiful accommodations. It was a pleasure hosting you, and we hope to see you again soon! Kind Regards,Craig A WatermanArea General Manager

10/10 - 훌륭해요

RONDIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good, except the confusion on the parking .
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Rondie,It was a pleasure welcoming you at Bungalow Hotel. We're sorry to hear about any confusion regarding parking, and we will share your feedback with our team to identify how we can improve. Thank you for the positive rating, and come back anytime. Kind Regards,Craig A WatermanArea General Manager