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3.5 out of 5
모스키토 비치 호텔
Calle 8 Y Zona Federal Maritima, Playa del Carmen

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 154개 이용 후기 중 39개" "
평점 8 - 좋아요. 154개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 154개 이용 후기 중 28개" "
평점 4 - 별로예요. 154개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 154개 이용 후기 중 10개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Ex Fan Mosquito 님, Monterrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jamás me vuelvo a quedar ahí
Llevaba 8 años llegando a este hotel y recomendándolo entre familiares y amistades, esta ultima visita me dejó claro que será la última: mala actitud de servicio en la persona de recepción, las habitaciones y baños viejos, con el piso deteriorado y corroído, las sabanas y cochas manchadas y viejas, se ve claramente que le falta mantenimiento a todo el hotel, ya no cuidan la privacidad y descanso del huésped, no ponen nada de shampoo ni jabón y a veces hasta las toallas se les olvidan poner en el baño, hay cucarachas en las habitaciones, y el servicio de desayuno que ofrecían anteriormente era delicioso, ahora está espantoso! se ve un recorte de presupuesto muy drástico pero los precios al cliente siguen siendo los mismos. Nunca regresaría al Mosquito Beach, Lo peor de todo es que ya NO tiene playa, se la ha comido el mar, y ese era uno de sus mayores atractivos.

4/10 - 별로예요

rak

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Mar 님, DF

별로예요: 숙박 시설 상태 및 시설
Hotel muy descuidado
Muy poco personal pero agradable, fotos muy bellas pero la realidad esta muy descuidado, le falta mucho mantenimiento, la habitación y el baño olían bastante a humedad y muy poca iluminación. Muy fea playa, no se puede nadar en el mar y tiene muy poco, casi nada espacio de arena.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bueno por la ubicación
La alberca tiene 1.80 de profundidad y se encuentra sucia el agua, por eso nadie nos metíamos a la alberca, en lo general es poco recomendable

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Easy to access beach
This hotel is located right next to the beach, so you can play and then take a rest.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Ugly beach, regular hotel
Not enough ammenities in the room, incomplete bathroom.

6/10 - 괜찮아요

실제 이용하신 고객

6/10 - 괜찮아요

Omar 님, Guadalajara

Caro para el servicio que ofrece
El hotel esta bien ubicado, con playa pero es bastante caro para lo que ofrece. El desayuno incluido es de los peores que he visto en mucho tiempo.

4/10 - 별로예요

R 님, DF

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nefasto
Empezando por que el cuarto que reservamos no fue el que nos dieron después me toco la habitacion 215, para empezar la llave electronica que me dieron no abria la puerta, tuvo que venir el personal del hotel y después de varios intentos pudieron abrir. El marco de la puerta del baño estaba todo despegado y se estaba cayendo, la taza del baño toda amarilla y vieja. En general el cuarto muy decadente y sucio.

2/10 - 너무 별로예요

David 님, San Francisco

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Infested with Bugs!!!!!!
My room at the Mosquito beach hotel was infested with bugs. When I asked reception if I could switch rooms, they told me all of their rooms had a bug problem. Additionally, the room was dirty and dusty with soiled linens. I would never stay here again.

4/10 - 별로예요

Trinidad 님, DF

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Las imágenes prometieron demasiado
El hotel está muy bien ubicado y hace algunos años debe haber sido muy lindo. Actualmente, se encuentra muy descuidado, poco personal, limpieza poco prolija. En la primera habitación que nos asignaron no se podía estar por el olor a humedad que estaba impregnado hasta en el colchón, sin ventanas, la pintura del baño con hongos y levantada. La siguiente habitación a la que nos cambiaron estaba un poco mejor, porque como estaba en el segundo piso se podía abrir el ventanal para ventilar. El hotel está ubicado frente a una zona de playa lleno de algas que nadie limpia, y el agua es justo acceso de entrada de lanchas y motos. El pedazo de arena que queda frente al club de playa es muy angosto y sirve de paso, por lo que no se puede estar ahí. Los camastros están pegadisimos unos a otros, amontonados. El servicio de comida en el club es lento debido a la falta de personal, y caro, sobretodo considerando la amplia y abundante oferta que hay en la zona. El club deja de funcionar a las 9, pero lo bueno es que se puede estar en ese espacio después de horario (cada uno puede llevar algo para tomar y comer frente al mar). Eso si, buscando platos a esa hora, el funcionario del hotel que nos ayudo abrió todos los muebles del club y pudimos ver la falta de salubridad con que manejan la loza y los utensilios de cocina, incluyendo cucarachas adentro de los muebles.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Hotel muy agradable, bien ubicado
Buen servicio, bien ubicado en ambiente no ruidoso y en la playa

2/10 - 너무 별로예요

David 님, San Francisco

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID!!! Dirty and full of bugs
I was very disappointed with the Mosquito beach hotel. To put it simply - the place was DIRTY!!!! When I checked into my room I found a take-out container full of food in the closet. There was dust everywhere. The room was also full of tiny flying insects that bite. When I went to reception to ask if there was another room available, he said that they have a problem with bugs in every room! His only solution was to send a maid to our room with a can of insect repellent. Gross - no thanks. Sleeping in a cloud of raid is no better than sleeping with bugs. I was bitten up beyond belief - there are tiny red bug bites all over my arms, legs and chest. Our trip included stops all over Playa del Carmen and the whole Yucitan. The only place where I was bitten by bugs was in my room at this hotel. We swatted the bugs ourselves and left the smears of dead bug bodies on the walls and ceiling. When housekeeping came and went the next day, the bug carcarsses were still there - they didn't clean anything!!!! Housekeeping also didn't change the towels or sheets. As far as I can tell, the only thing they do it empty the trash. The attached restaurant served good food but the service was dishonest. They presented the bill with an enormous service charge attached to it. When I asked about the service fee later at reception they told me it was optional. The waiter did not say it was optional - so that left us feeling like we had been taken advantage of.

2/10 - 너무 별로예요

Maria 님, México

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I never comment on this type of websites but for this horrible stay I had to warn you because it's not worth the money you pay .This hotel Its like a 2 star hotel . Very dirty and very old . The pillows had holes and the bed sheets where stained and riped . The bathroom walls where very stained and the glass of the shower was like if it hasn't been cleaned in ages . The room had a horrible smell . The air conditioner floaded the room because it's a cheap quality even if they "fixed it " it will still break every day . Floor was full of hair and dust even in the sink there was still hair from the previous guest which was very disgusting. The toilet not cleaned at all very stained . EVERYTHING Dirty ! It needs a renovation ASAP and a better Housekeeping team . The location is great but the rest it's very bad.

4/10 - 별로예요

Antonio 님, Playa del Carmen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decepcionante hotel en la Playa
Habitación muy pequeña, muy cara para lo que es. El piso de madera descuidado, viejo, el closer sucio, el a/a ruidoso y no se puede controlar la temperatura, el frito bar tenía jugos caducados en el interior, descuidado y sucio, el baño igual sucio, la puerta de la regadera rota, los empaques del cristal de la regadera rotos. El desayuno de muy mala calidad, los chilaquiles duros, sin sabor, los jugos no son naturales y de muy mal sabor, el bufete con muy pocas opciones. La alberca sucia, una persona de limpieza estaba lavando el piso alrededor de la alberca y aventada el agua sucia adentro de la alberca. En fin, muy mala experiencia, arrepentidos de haber elegido este hotel, no lo recomendamos.

8/10 - 좋아요

sol 님, Ch

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Comodo confortable a 2 pasos de la playa el personal de lo mejor

8/10 - 좋아요

Michael 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach access, unique pool and centrally located
Overall a very good experience. The design and amnesties where good and staff was excellent. The breakfast buffet was marginal as was the rest of the food offering but there are many restaurants within 2 minutes walking distance. There is free Wi-Fi too that worked throughout the property. The hotel is in a pedestrian zone, there is absolutely no parking. You can choose street parking or pay for private parking 2 blocks away. Not suitable for families with kids, pool is very deep and no play area available.

10/10 - 훌륭해요

Pat 님, Melbourne, AU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant hotel
BEST location in playa! Surrounded by shops, restaurants, bars, nightlife and above all the best beach in the world! The direct beach access is well worth money for a 5th Ave hotel. Beach club is the best, service is exceptional and the food and cocktails are amazing. Hotel staff were outstanding, extremely helpful and friendly. Rooms a well appointed, although the square toilets are a little out there! Best holiday I've ever had, I will be back!

6/10 - 괜찮아요

Leo 님, Mexico

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
big plus: beach access; big minus: room inter
Plus: location, beach access and Personnel service (quite friendly and helpful) Minus: room interiors (cheap and not well maintained) , safety (we got stolen a bag while at the beach beds), and performance/price ratio (too pricey for what you get)

8/10 - 좋아요

Jorge Torres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel
Es un hotel para disfrutar esta increíble la vista el concepto el lugar las personas. Las toallas un poco viejas pero nada que no te solucionen en el momento. 100% recomendable

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스

8/10 - 좋아요

Abrilac 님, Cuernavaca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente Ubicacion
Muy agusto! me extendi un dia y me respetaron la tarifa de hoteles.com

6/10 - 괜찮아요

CesarM 님, Mexico

좋아요: 청결 상태
Necesita remodelacion
En general fue buena la estancia, pero si deberían cuidar las instalaciones ya que le falta mantenimiento al hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location on the Beach
Hotel REALY NEED A HAND renew bath rooms and out side details & air condition systems

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

chucho 님, mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lindo club de playa
El hotel esta ubicado en un súper lugar , el ac no obedecen los controles del cuarto 111 , control remoto de TV tampoco funciona , la habitación es un poco osbcura . Personal muy amable !

8/10 - 좋아요

mauricio 님, mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente ubicación
Las tazas de los baños son cuadradas demasiado incómodas, la alberca tiene una profundidad de 1.88 mts y como dato al momento de hacer el Check-in te hacen una retención de 500 pesos por noche y al momento del check-out hay que solicitar la cancelación.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Mike 님, Phila, PA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in walking distance to everything !!
Couldn't have been more relaxed!! This was the second time I've stayed at mosquito beach in the past 4 months and will definitely be back soon!! Staff was great and courteous!!!

6/10 - 괜찮아요

B18 님, Acapulco

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sin estacionamiento
Me parece un hotel muy caro para los servicios que ofrece, habitación muy pequeña y algo fundamental en cualquier hotel contar con estacionamiento y este no tiene por lo que hay que buscar en la calle a tres cuadras de distancia o en un privado cuya tarifa es elevada, definitivamente invitado a no regresar.

10/10 - 훌륭해요

Ana 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful and very close to the beach
The hotel is beautiful and very charming. The location of the hotel and the beach club can not be better and the overall the staff was very professional and attentive.

8/10 - 좋아요

Ramiro 님, Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Diseno moderno pero poco funcional
La alberca era demasiado profunda para ser comoda (1.9m), los inodoros eran cuadrados, la regadera se quedaba sin agua y hasta los cubiertos eran dificiles de usar. Fuera de eso el hotel esta en excelentes condiciones y el servicio es de primera.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Very trendy hip hotel with ALL night dance party
We booked here for one night on our way down to Tulum. Our initial impression was great. Very urban, hipster hotel. The room was beautiful with a view of the water. Be warned - they do not provide bottled water. Every other hotel I've ever stayed at in Mexico has provided water. Here the water is in the mini fridge and ridiculously expensive. The beach is very eroded away and will likely vanish significantly this year given that all of their palm trees are tied together - not smart! Breakfast was tasty and included. The absolute worst part was the late night party at the beach club. We checked in and got a room directly adjacent to the beach club. I looked out my window and directly below my window a band was setting up a large drum set. Signs at the beach club indicated a party starting at 7pm that night. No one at the front desk mentioned anything about this. We wouldn't have minded a short party. The party and the band started at 8pm and went until after midnight. The music was amped and so loud in our room even with all of the windows closed. We were exhausted from getting up at 4am to travel and just couldn't sleep - completely miserable and unacceptable that no one said anything to us. It's ridiculous to have something like that right inside your hotel where your guests can't get away from it - during the day, fine but once the sun goes down - no way. Would definitely not return here just for that.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Looks nice but terrible experience
Very noisy we couldn t rest at all. The breakfeast años the service at the beach restaurant is really good but the hotel doesnt worth it. The room and bathroom are really dark, uncomfortable.

2/10 - 너무 별로예요

Francisco 님, DF

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pesimo servicio
Llegue a las 12 de la noche por retraso de vuelo y ya no había servicio. Después de un rato sale el de seguridad y me dice que no hay cuartos, cuando ya estaba pagada la reservación. Pero me dice que no me preocupe porque me mandaran a otro hotel! Que tal??? Pésimo servicio nunca me avisaron que no había cuartos! Piensenlo antes de reservar aqui!

8/10 - 좋아요

Frances 님, Minneapolis, MN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spare, modern design, beachfront hotel
Enjoyed our stay at this conveniently located beachfront hotel. Half a block from 5th avenue, and close to the bus and ferry, it was easy to get around. Room was spare, but attractively designed. There were a few mechanical issues with the door and toilet and needed more places to hang wet items. Staff was great, and we enjoyed breakfast steps from the ocean every morning on the terrace. Very comfortable double beds for beach lounging under the palms.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible hotel.
Terrible hotel. Staff and service were extremely unhelpful. Room was loud and we asked to be changed and they kept stringing us along w/no intention to move us. Linens were a commodity. We didn't see a wash cloth or hand towel for days. When we continued to ask they looked like us like we had 2 heads. We ran out if toilet paper and took a day for them to replenish it. The staff almost laughed at us with their unsatisfactory responses. The beach is eroded away and they only have filthy beds to lay on. No beach chairs. Totally disgusting. I wouldn't recommend this place to my worse enemy.

4/10 - 별로예요

Skip 님, Columbus

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Future Tear Down
The location is great: beach front but only 100 yards from 5th Ave. Staff was friendly and bilingual. Food at beachfront cafe was tasty and reasonably priced. Our complaint is with the maintenance. All of the wood trim including the pool deck was weathered. Steel beams were very rusty throughout. Our room and bathroom had wood plank flooring screwed down with phillip's head screws. How do you clean and disinfect rough wood. The King Deluxe room was grossly under-furnished lacking a dresser! And on our last night a band played until 1:30 making for a short night.

4/10 - 별로예요

Bill 님, Des Moines, Iowa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No Beach!
Very disappointing. We had stayed here previously 4 times. Last time 4 yrs. ago. The hotel has not been kept up. The beach has washed away and you cant even lay in the sun. The staff at the bar and restaurant are not trained well. They didnt have napkins available. Never was given wash clothes or hand towels in our room. Only 1 bath towel each. They left 1 bottled water per day in our room. It appeared as if it was complimentary, as no price was given. At checkout, we found out that they charged us $15 for each bottle!!!! What a Rip Off!

4/10 - 별로예요

Ali Shahrazad 님, Seattle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location lacking service and cleanliness
The location and beach is phenomenal, central to the town with good eats and 5th ave. Room had a distinct smell of mold and was not cleaned for the first 2 days of our stay. We had to ask for everything from toilet paper to towels and finally we went to the front and asked them what we had to do to get our room cleaned. They started cleaning the room thereafter but really, I shouldn't have to ask you multiple times for 2 days. Hotel has an amazing ambiance but it is not well maintained...mold, marks on the walls, discoloration, stains, and the bathroom corners/edges are dirty. Air conditioning is great, but rooms are a bit small. Bed is hard (in case you don't like it, we like softer beds). Beach hotel service is good but service staff inside hotel need to learn proper hospitality etiquette. We were given the incorrect bill at checkout, make sure to check all your receipts or they will make mistakes! Won't stay here again, too bad because the location and beach are awesome.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Jake 님, Virginia, Minnesota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel and very friendly and efficient staff!
Nice place to stay in Playa. Right on the beach and centrally located. The staff there was very friendly and helpful. If there are any issues they are on it right away to make sure there are "No Problems" . The room was clean and the bed was awesome. The continental breakfast was OK. The bar and resturant were a bit pricey but the quality and service was excellent. Oh yea, and it's on the beach!

8/10 - 좋아요

Judy 님, Kelowna

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Everything we needed with a good location.
We enjoyed our stay at Mosquito Beach Hotel. The location is excellent.

8/10 - 좋아요

Alain 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a great location!
We booked the hotel on a recommendation from our travel advisor. She said is was a great location at a reasonable price. The hotel is right on the beach and at the center of Playa del Carmen's main action (a few hundred feet from 5th Ave). The room was comfortable but on the dark side with dark wood floors designed to take the sand and water abuse. There is a private beach where you can lounge on giant mattresses in the shade of palm trees. The beach is small and eroded, the swimming area has some rocks but mostly sand. Restaurant and bar service and food is excellent. The breakfast buffet was great. You have to watch your bill carefully, the hotel tried to charge us for an expensive water bottle even if we had not taken anything from the mini fridge.

8/10 - 좋아요

Karen 님, Indiana

Close to the action but just far enough away
Breathtaking views and a great location. This hotel is ideally situated. The Gulf is only about 15 feet from the property! The rooms could use some updating, especially interior brightness. Try to get a room with a balcony. Restaurants and shopping are only a block away. If you want to make sure you get a beach towel, I would suggest you bring one from home. Also, wash cloths seem to be at a premium. We did not receive one until the third day! Pool is not heated.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente ubicacion
Excelente servicio

8/10 - 좋아요

William 님, Mexico DF

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agradable hotel
Tuvimos una agradable estancia. Nos fallo un poco el aire acondicionado pero se reparo rapidamente. Muy recomendable

4/10 - 별로예요

guillermo 님, Guadalajara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shame nice situated
I had the largest and most expensive room available, but yet, bathroom is so small and inconvinient. Shower to small and no air extractor for example. Clean is not available. I found 3 cucarachas in my room and when I told the reception they just said it was "a city problem"!!!! The beach club wich is beautifully situated, is out of maintenence. Chairs for seating tables are always dirty and you don't want to use their restrooms. Waiters are the worst of playa del Carmen, period. It's a shame the beutiful location and design.

2/10 - 너무 별로예요

Toby 님, Denver, CO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok hotel at the beach
was ok but staff was horrible. baths in rooms are nightmare (normal for mexico ? well, then safe the money)