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아메릭인 바이 윈덤 머스커틴 여행 후기

2.5 out of 5
아메릭인 바이 윈덤 머스커틴
3115 Hwy 61 North, Muscatine, IA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 310개 이용 후기 중 85개" "
평점 8 - 좋아요. 310개 이용 후기 중 106개" "
평점 6 - 괜찮아요. 310개 이용 후기 중 65개" "
평점 4 - 별로예요. 310개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 310개 이용 후기 중 20개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

Chelsie

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room I reserved through expedia said it was a king superior suite with a jetted tub. The room I received looked nothing like the room I reserved. Talked to the front desk they said the room i reserved would cost extra and doesn't have the jetted tub. I was confused by all this but anyway the room we were given the jetted tub was filthy. So they moved us to the other one on the first floor and again the jetted tub was filthy. I went to the front desk and asked for cleaner and a towel. They gave it to me and i cleaned it.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Austin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful, a good place to stay and a convenient location
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Hal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Did not have the right room ready then told us they would call when it was 2 the next afternoon when they did
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Brandy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 3월에 1박 숙박함

4/10 - 별로예요

Brandon

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
T
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean quiet
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager is very attentive and caring to you and your needs. Our room was clean and quiet. We will stay here again.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Yadira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Yadira

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was very nice and the check in & check out process was very easy. The hotel room was clean and quiet. I will definitely stay at this property again
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Marisol

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean hotel in a convenient location.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and friendly staff working here make u feel welcome! They are waiting for u at the front desk it's nice to not have to wait for 30min before someone finally gets to the desk.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Randal

별로예요: 숙박 시설 상태 및 시설
Room was OK. The hot tub was cold and filthy, the pool did not look much better. The sink in the room was very slow to drain and the shower curtain rod was loose from the wall.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Sharon

연인과의 여행, 반려동물 동반 여행
Pool and spa were moldy.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Chad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed there several times. This time, the bed was so hard it was like sleeping on cement.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Gerald

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Bull crap
When I got there, I unpacked my clothes for the first room that they put me in. I had to change rooms because roaches were everywhere when they put me in the second room on the other side of the premises there are roaches in that room also hotel said that it was pet friendly, they did not tell me when I checked in. It was $20 a day for an animal they waited until I checked out and I asked them about it. They told me since I paid through a third-party I get charged $100 $20 a day for my animal , which was Bull you should’ve told me at the time of check-in
2023년 10월에 5박 숙박함

8/10 - 좋아요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

William

단체 여행
좋아요: 객실의 편안함
Was not what i expected from an american inn.. Hot tub was broke and overall appearance was not great.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Dwight

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place Our shower never got hot water. The room had a odd smell.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine - just no ice, soda or snacks.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Shelby

2023년 8월에 1박 숙박함

8/10 - 좋아요

Joanna

좋아요: 직원 및 서비스, 편의 시설/서비스
The location was ideal for the plans I had in the area. It was a comfortable bed and my room was in a quiet location in the building. The room was clean and had the amenities that I like: microwave, small fridge, desk, reading chair, and a big tv that worked fine.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

ginger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very comfortable and clean. TY
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
Room had hair in bathroom and smelled musky/moldy.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Tony

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the waffles and sausage gravy with biscuits were good.
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Rebecca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Mallory

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Breakfast was cleaned up by 930am, staff had a hard time understanding questions or items asked for. Hot tub was out of order due to someone not putting screws back on the cover.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Joseph

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Donna 님, Schaumburg

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Kellie

가족 여행
Language barrier for checking in. Fridge didn’t work and all our food was ruined. Hot tub didn’t have working jets and was not hot. Left something in room called to have them check. Never got a call back. Went to hotel and they said they checked but didn’t find anything. When I looked I found it.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Debora

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Rooms run down, seemed clean, few undesirable bugs, min,hot breakfast. BEDS WERE COMFORTABLE ! Close to eaterys, Wal-Mart
2023년 5월에 3박 숙박함

8/10 - 좋아요

Debora

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Place clean, worn down furniture, landscaping not kept up, pool not heated, hot tub no controls Entry check in very clean modern
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Ginger

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Steven

별로예요: 청결 상태, 숙박 시설 상태 및 시설
checked in at 4:30, but failed to inspect rooms. Returned at 10pm and found that toilet would not flush, Jiggled handle and it broke, so toilet ran continuously.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Michelle 님, Atkins

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
These properties are always as expected.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Duane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kirk

2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Christine 님, Independence

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was closed and that could’ve been updated on Expedia that it was closed. This is the reason why I booked this motel. Also I was overcharged for my pet when I said it was only supposed to be $20 for two nights and I was charge $40, I even talk to the owner. The carpeting in my room was not vacuumed and the toilet was wonky. And yes, I did inform the front desk of this I will not be staying there again.
2023년 3월에 1박 숙박함
답변 제공: Rakesh Chaudhari 님, 2023년 4월 3일
Hello Christine, thanks for your feedback. I am very sorry that your stay was not exceptional. I will pass along your comments about your room condition to our Housekeeping Supervisor. We would have been happy to fix this problem immediately for you. The pool was closed due to Scott country health department. we did take action and the pool opened this week. I'm sorry for the pet to charge our pets charge police per pet/per night 20.00. you stay hotel for two nights with a pet for 40.00.I hope that you will consider visiting us again so that we can provide a superior experience for you.

6/10 - 괜찮아요

Tiffany

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
My kids were excited about the pool, however we were not impressed with the cleanliness of the hotel. The pool area had food crumbs and someone had removed their fake fingernails by the hot tub and left them there. Pool towels were not to leave the pool area so we had to walk back to our room in cold wet suits. The room was pretty clean although the dresser drawers could use a good vacuum, and the window was clouded over with condensation between the two pane glass so you couldn't really see out.
2023년 3월에 1박 숙박함
답변 제공: Rakesh Chaudhari 님, 2023년 4월 3일
Hello TiffanyThank you for your review, we appreciate your feedback. I am so sorry that our pool area was dirty. Our housekeeping staff works hard to make sure all of our rooms & pool area are exceptionally clean and that should not have happened. I will be speaking to them about the matter. Thank you for letting me know so that we can prevent it from happening again. We do like to make any issues right for guests while they are with up, please let us know if you experience a problem so that we can do our best to fix the issue and make sure your stay is exceptional! Thank you for staying with us

6/10 - 괜찮아요

April

2023년 3월에 1박 숙박함

8/10 - 좋아요

Mary Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
no glasses with ice bucket. Good breakfast. Room with pool was cold, water ok, hot tub luke warm. all clean.,
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Jeff

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On night one we had poop on the sheets told front desk they just said ok new room NOT SORRY or anything! Night two tv would not work and curtains were sooo dirty! Night three they moved us to a new room and my son came to visit us and his room had cockroaches ALLL OVER THE FRIDGE!! They moved them but NO REFUND, NO DISCOUNT!!! I’m calling the health department and more about how dirty and discussing the rooms were NOT to mention the unsafe pool!! The light for the pool was hanging out on pool side with a big hole in pool plus very dirty pool!!! I talked to them about it they just said yes, yes!!! Really ??? NEVER EVER AGAIN!!! Yes I tried to leave but booked it and paid ahead of time and told NO REFUND FIR YOU!!!

6/10 - 괜찮아요

Garret

가족 여행
좋아요: 직원 및 서비스
2022년 11월에 3박 숙박함

6/10 - 괜찮아요

Donald

가족 여행
x
2022년 10월에 1박 숙박함

8/10 - 좋아요

Robert

2022년 9월에 1박 숙박함