야외 수영장, 일광욕 의자

그랜드 나일 타워 여행 후기

5 out of 5
그랜드 나일 타워
Corniche El Nil, Garden City, El Roda Island, P.O. Box 2288, Cairo

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 490개 이용 후기 중 157개" "
평점 8 - 좋아요. 490개 이용 후기 중 105개" "
평점 6 - 괜찮아요. 490개 이용 후기 중 94개" "
평점 4 - 별로예요. 490개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 490개 이용 후기 중 77개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

World

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 5월 21일
Dear Valuable Guest,Thank you for the excellent rating .We hope to serve you soon in the near future

8/10 - 좋아요

ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
موقع الفندق و إطلالته على النيل هي من الأفخم ان لم تكن الأفخم مع هدوء وجمال النيل. المطاعم ممتازة ورائعة
2024년 4월에 2박 숙박함
답변 제공: Mohamed Said,Hotel Manager 님, 2024년 4월 23일
Dear Mr Ali,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

6/10 - 괜찮아요

Mais

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Mohamed Said,Hotel Manager 님, 2024년 4월 23일
Dear Ms Mais,Thank you for the good rating. We hope to serve you again soon.

10/10 - 훌륭해요

Anjanette 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff and amazing breakfast
2024년 3월에 3박 숙박함
답변 제공: Mohamed Said,Hotel Manager 님, 2024년 3월 31일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

JING FENG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is convenient. Close to El Tarhar Square, Egyptian museum. We got a room with breathtaking view of Nile. Hotel inside has upscale feel. The staff are super friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: Mohamed Said,Hotel Manager 님, 2024년 3월 19일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Michael 님, Las Vegas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally the finest Hotel in all of Egypt! Absolutely 5 stars! Service is number one at this exceptional 5 star hotel and resort! The staff treat you like your family, they are always available to help and you feel right at home at this exceptional Hotel and Resort!
2024년 2월에 1박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 2월 25일
Dear Mr Michael,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Ashikur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only hotel right on the Nile - our room balcony was literally on the Nile. The bedroom has floor to ceiling glass and we could see Nile on the right side and also straight from bed. We could see the Pyramids at distance.
2024년 2월에 3박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 2월 25일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Huguedaline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a beautiful hotel
2024년 2월에 3박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 2월 18일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

2/10 - 너무 별로예요

Bandar

2024년 1월에 4박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 1월 28일
Dear Mr Bandar,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. we are really sorry that your experience didn't meet your expectations . We wish that you consider us in your next trip to Cairo

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were very happy with the hotel.
2024년 1월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 1월 21일
Dear Mr David,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

ROCHDI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 1월 4일
Dear Mr Rochdi,Thank you for this excellent rating . We hope to see you again soon in Grand Nile Tower.

6/10 - 괜찮아요

hanaa

Once upon a time
It was ok ,staff are freindly but don,t do their job,room is not clean and old fashioned, toilet and showers need maintenance, no small towels
2023년 12월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 1월 4일
Dear Ms Hanaa,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . We wish that you consider us in your next trip to Cairo

10/10 - 훌륭해요

Ayman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2024년 1월 4일
Dear Mr Ayman,Thank you for this great rating . We hope to see you again soon in Grand Nile Tower.

8/10 - 좋아요

Saleh

가족 여행
The view from floor 38 was amazing exploring the nile and most cairo
2023년 12월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 12월 20일
Dear Mr Saleh,Thank you for sharing your experience with the other travellers , It is very rewarding to know that we met your expectations . We will be so grateful if you give us the chance to serve you again in your next visit to Cairo

4/10 - 별로예요

Teg

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Report in average condition. Fixtures were leaking. Very dishonest staff
2023년 12월에 6박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 12월 20일
Dear Valuable Guest,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. We are really sorry that your experience didn't meet your expectations . Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements. We wish that you consider us in your next trip to Cairo

10/10 - 훌륭해요

Ma Rosario

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband ordered in for dinner, and the way they served our courses was fitting for royalty — In totality, stay in this hotel makes the money you pay real worth with VIP treatment.
2023년 12월에 3박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 12월 14일
Dear Valuable guest ,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

8/10 - 좋아요

Gerardo

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in a great location, within walking distance from the Egyptian Museum. The room was clean, with great amenities and an awesome view of Cairo’s skyline from our balcony. Reception was most of the time crowded and slow to check in/out, or help with inquiries.
2023년 11월에 3박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 12월 14일
Dear Valuable guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Yildiz

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 11월 20일
Dear Valuable Guest ,thank you for the excellent rating We hope to serve you again soon .

10/10 - 훌륭해요

Yildiz

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
C’est très bien passé
2023년 11월에 7박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 11월 20일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

BABATUNDE

좋아요: 편의 시설/서비스
COULD BE FASTER
2023년 10월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 10월 30일
Dear Mr Muneer,Thank you for taking the time to give us a feedback .We hope to serve you again soon .

8/10 - 좋아요

Muneer

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 5박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 10월 30일
Dear Mr Muneer,Thank you for taking the time to rate your experience in Grand Nile Tower .We hope to serve you soon .

8/10 - 좋아요

Ruth

2023년 10월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 10월 23일
Dear Mr Ruth, Thank you for rating your stay in Grand Nile Tower. we hope to serve you again soon

10/10 - 훌륭해요

Kathy 님, Saratoga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view from the restaurant and from our hotel room was fabulous. The hotel was in great shape and had excellent AC. Some areas of the hotel looked like it was being renovated (stores?). One elevator wasn’t working and we were in a group of 500 people and not having the third elevator was a problem. Sometimes our room cards didn’t work and we had to go all the way back down to the lobby and stand in a huge line to get new keys
2023년 9월에 1박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 10월 9일
Dear Ms Kathy,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. We are glad that you liked the Nile view . Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . We wish that you consider us in your next trip to Cairo

6/10 - 괜찮아요

Ayumi

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋のバルコニーやレストランから見えるナイル川の眺めは大いに気に入りましたが、設備はかなり老朽化していて、特にカードキーが使えなくなって、フロントへ行かなくてはならないことが、2晩の滞在中に3回ありました。フロントとコンシェルジュの対応もあまり感心できませんでした。朝食は初日に案内された地下のビュッフェと2日目の一階のビュッフェで品目数が大いに異なりました。Wi-Fiのスピードは速かったです。
2023년 9월에 1박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 10월 4일
Dear Valuable Guest,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. We are glad that you liked the Nile view .Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . We wish that you consider us in your next trip to Cairo

4/10 - 별로예요

wayne

가족 여행
Deplorable at best
Far below a 5 star and the service sporadic. Housekeeping staff were wonderful, concierge and reception staff deplorable. Two weddings on two consecutive nights with music so loud it was deafening, we attempted to change rooms only to be ignored then dismissed. Followed out of the premises as we attempted to leave shouting undecipherable and aggressive language.
2023년 9월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 10월 1일
Dear Valuable guest,Thank you for taking the time to offer us a feedback. I sincerely apologize on behalf of the Management team for any inconvenience you might have experienced during your stay.We will of course take your comments very seriously and rectify any unusual shortfalls that may have occurred during your stayRest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . Finally , we do hope that we may have the opportunity to serve you again in the near future.

10/10 - 훌륭해요

Mohy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Again it was enjoyable stay every thing we experienced in previous stays we were not disappointed this time the staff were very helpful and the facilities improved to a great level so all and all no complaints from us.thank you to everyone for making our stay enjoyable again
2023년 9월에 14박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 9월 24일
Dear Mr Mohy ,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Yahya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location, nile view all rooms, nice suite, lively hotel. 10-15 minutes walk to stores or tahrir square, easy to get taxi or boat ride. service was good. Self Parking garage on site
2023년 9월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 9월 18일
Dear Mr Yahya,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Ayman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
من افضل الفنادق التي نزلت فيها في القاهرة
2023년 8월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 8월 28일
Dear Mr Ayman,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view over Cairo was amazing. Overlooking the Nile to the west I could see the Pyramids of Giza from my balcony. A wonderful complex!
2023년 8월에 2박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 9월 7일
Dear Valuable Guest,Thank you for sharing your experience with the other travellers , It is very rewarding to know that we met your expectations . Our main aim is to leave good memories to our guest . We will be so grateful if you give us the chance to serve you again in your next visit to Cairo

8/10 - 좋아요

Peter Anthony

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel. Unlike many hotels in the area it has a great variety of guests and many from the Middle East. I got to meet some interesting people. The hotel is predominately dry but only a short walk from the Four Seasons which serves alcohol. Although i would probably stay in a different hotel next time (Four Seasons or Holiday Inn Maadi) that is purely down to my preference for a glass of wine with my meals and not at all related to the service and care from the staff at the Grand Nile Tower. In summary, the perfect hotel if you are fine with no wine.
2023년 7월에 10박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 8월 2일
Dear Mr Peter,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

2/10 - 너무 별로예요

Lu

2023년 7월에 1박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 7월 27일
Dear Mr Lu,Thank you for taking the time to rate our Hotel.We hope to serve you again soon

10/10 - 훌륭해요

Julio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great views of the nile. restaurants by the Nile Spa and pool amazing. this is a luxury hotel for el Cairo. recommended
답변 제공: Mohamed said ,Director of Operations 님, 2023년 7월 6일
Dear Mr Julio,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Godwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand Nile Towers above the rest
Best hotel so far. Elegant, beautiful, clean, and secured. Good place to eat and enjoy the River Nile especially before sunset. Colorful and pretty sights that are the best Cairo can offer.
2023년 6월에 3박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 6월 18일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Isis

2023년 6월에 1박 숙박함
답변 제공: Mohamed said ,Hotel manager 님, 2023년 7월 13일
Dear Valuable Guest , Thank you for the excellent rating .We hope to serve you again soon in Grand Nile Tower

10/10 - 훌륭해요

Javita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First day was not so well. Waited 6 hrs to get a connecting room. Did not. Met with guest relations and I got It! Thank you to the Sir that help me. Breakfast was good, service was not. After the first morning , I looked for Mr Mohammed. He was excellent in providing us with help. Other than that- we love the stay. We will be heading back and staying at TGNT
2023년 5월에 4박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 6월 1일
Dear Valuable Guest,Thank you for taking the time to offer us a review ,we are glad that you have enjoyed your stay , we will of course take your comments very seriously and we will share it with hotel management to take all the necessary measurements . We do hope that we may have the opportunity to serve you again in the near future

8/10 - 좋아요

Craig

2023년 5월에 3박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 5월 14일
Dear Mr Craig , Thank you for rating your experience at Grand Nile Tower. We hope to serve you again in the near future

8/10 - 좋아요

Rashid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 5월 8일
Dear Mr Rashid,Thank you for taking the time to give rating to Grand Nile Tower .We hope to serve you again in the near future

2/10 - 너무 별로예요

Miguel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 5월 7일
Dear Valuable Guest,Thank you for taking the time to rate your experience at Grand Nile Tower .We hope to serve you again in the near future

2/10 - 너무 별로예요

Ryo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible staff service.
2023년 4월에 2박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 4월 30일
Dear Mr Ryo,Thank you for taking the time to offer us a feedback. I sincerely apologize on behalf of the Management team for any inconvenience you might have experienced during your stay.We will of course take your comments very seriously and rectify any unusual shortfalls that may have occurred during your stayRest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . Finally , we do hope that we may have the opportunity to serve you again in the near future.

6/10 - 괜찮아요

Nabil

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 4월 30일
Dear Mr Nabil,Thank you for taking the time to rate Grand Nile Tower. We hope to serve you again in the near future

10/10 - 훌륭해요

EMAD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is wonderful Great service
2023년 3월에 1박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 3월 27일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 4월 18일
Dear Mr Tim,Thank you for the excellent rating . We hope to serve you soon

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice clean hotel , friendly staff even when we check in at 2 am ( emirates flights arrived to cairo at midnight!!) good breakfast beautiful view of the Nile in our room… thank you
2023년 3월에 2박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 3월 19일
Dear Ms Maria,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.

6/10 - 괜찮아요

Lakshmi

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel was beautiful. However I was disappointed by the way I was treated by staff. I celebrated my birthday at the hotel and I got dressed for a birthday shoot which I had a friend came over and take pictures of me. We were Rudely approached by a staff member who told us we cannot take pics in the hotel. I mean I paid to stay at the hotel for 6 nights this was more than enough for me to take pictures in the hotel. I would understand if you’re not a guest you would have to follow a rule to take pics but what right does a hotel stop its guest from taking pictures in the hotels vicinity and moreover a rude staff member who stops us in the middle. I felt very dissatisfied and disappointed and I will not stay in future for that reason.
2023년 2월에 6박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 3월 19일
Dear Valuable Guest,Thank you for taking the time to offer us a review , I sincerely apologize on behalf of the team for any inconvenience you might have experienced during your stay , we will of course take your comments very seriously and rectify any unusual shortfalls that may have occurred during your stay ,rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . we do hope that we may have the opportunity to serve you again in the near future

8/10 - 좋아요

Gry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott hotell med fin utsikt. Hyggelige ansatte. Rene rom, bra plassering, men dårlig internett og ikke alkoholservering på hotellet trakk ned.
2023년 2월에 7박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 2월 27일
Dear Valuable Guest,Thank you for taking the time to offer us a review ,we are glad that you have enjoyed your stay , we will of course take your comments very seriously and we will share it with hotel management to take all the necessary measurements . We do hope that we may have the opportunity to serve you again in the near future

6/10 - 괜찮아요

Abderrahmane

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
séjour agréable sauf service petit-déjeuner
pas de réponse a notre deamnde de transfert aeroport_hotel alors qu'il y a un service de voiture-taxi très bon acceuil à l'arrivée avec une chambre vue sur le nil au 33 etage, repas en room service parfait a l'arrivee tardive, très bonne infrastructure avec piscine chaufée salle de sport, 3 restaurants, hall superbe, mais le service est indigne d'un 5 étoiles surtout au petit-déjeuner, même si le personnel est très agréable mais manque de professionalisme, globalement satisfaisant le buffet du petit déjeuer est très copieux et diversifié, le service café et thé est déplorable: ils aurait mieux fait le mettre en libre service
2023년 2월에 5박 숙박함
답변 제공: Mohamed said,Director of Operations 님, 2023년 2월 20일
Dear Mr Abderrahmane,Thank you for taking the time to offer us a review ,we are glad that you have enjoyed your stay , we will of course take your comments very seriously and we will share it with hotel management to take all the necessary measurements . We do hope that we may have the opportunity to serve you again in the near future

6/10 - 괜찮아요

Saleh

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 2월에 4박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 2월 14일
Dear Mr Saleh,Thank you for giving us a rating.We hope to serve you soon in Grand Nile Tower

10/10 - 훌륭해요

mashail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staffs are very helpful kind ,especially Mr zaki Mr Emad Mr Mustafa Ms Niven , and all staffs in the Grand Club
2023년 1월에 8박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 2월 5일
Dear Valuable Guest,Thank you for your kind words.We will of course forward your compliment to the concerned person . Your positive review will be a great motivation for all the team . We are looking forward to see you again in Grand Nile Tower

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedroom was splendid with magnificent views, however is smelt if cigarettes. The check-in was slow as there wasn't enough staff, although others were allowed to check in early we were sent away only to wait again for our room key. The revolving restaurant is amazing with fabulous views, food and service. No alcohol. Breakfast choice and quality was very good but no service for coffee and we were asked to go downstairs to eat, we didn't as there was enough room.
2023년 1월에 3박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 1월 29일
Dear Ms Michelle,Thank you for taking the time to offer us a review ,we are glad that you have enjoyed the location , we will of course take your comments very seriously and we will share it with hotel management to take all the necessary measurements . We do hope that we may have the opportunity to serve you again in the near future

8/10 - 좋아요

Joel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Joli bâtiment, beaucoup de personnel, souvent très prévenants, parfois un peu absents. Beaucoup de monde dans le hall d’accueil et les parties communes, mais pas de difficultés pour trouver des places pour dîner
2023년 1월에 2박 숙박함
답변 제공: Mohamed said ,Director of Operations 님, 2023년 1월 29일
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.