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리버 밸리 모터 인 여행 후기

2 out of 5
리버 밸리 모터 인
1575 West Travis Street, La Grange, TX

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 267개 이용 후기 중 55개" "
평점 8 - 좋아요. 267개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 267개 이용 후기 중 59개" "
평점 4 - 별로예요. 267개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 267개 이용 후기 중 20개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Mayra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big spacious rooms and hot showers. Awesome!!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Mayra,Thank you for your great feedback. We're thrilled to hear that you enjoyed our spacious rooms and hot showers! Providing comfortable accommodations and amenities like these are essential to us, and we're delighted that they met your expectations. We hope to welcome you back for another fantastic stay in the future!Sincerely,Hotel Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner/manager was very friendly and super accommodating. Amazing hospitality!!
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Angela,Thank you so much for your wonderful feedback. We're delighted to hear that you had a positive experience with our owner/manager! Providing excellent hospitality and accommodating our guests' needs are top priorities for us. It's wonderful to know that their friendliness and attentiveness enhanced your stay. We look forward to welcoming you back for another fantastic experience in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a random 6ft board/plank leaning against a wall In my room…. Hair on the toilet seat…. Dust bunnys on the pillows… Back mold in the shower….. And the water smells like rotten eggs
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Andrew,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way.Sincerely, Hotel Manager

10/10 - 훌륭해요

Christine

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bruce at the front desk was very polite and helpful.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 19일
Dear Christine,Thank you for your kind words about Bruce at our front desk. We are thrilled to hear that he provided you with excellent service. We strive to ensure that our guests feel welcomed and supported throughout their stay. Your feedback will be shared with Bruce, and we hope to welcome you back soon.Sincerely, Hotel Manager

8/10 - 좋아요

Kristin

2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Kristin,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스
Good option for the price.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 5일
Dear Guest,Thank you for taking the time to leave a review. We're delighted to hear that you found our hotel to be a good option for the price. Providing value and a comfortable stay is our goal, and we appreciate your positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

6/10 - 괜찮아요

Lee

별로예요: 숙박 시설 상태 및 시설
I had to go to the office and request soap and shampoo. It was not already in the room. The AC was very loud. Needed earplugs to sleep.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Lee,We apologize for the inconvenience with the amenities in your room and the noise from the AC unit. We strive to ensure that our guests have a comfortable stay, and we will address these issues with our team to improve. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Julio

2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Julio, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 - 괜찮아요

John

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The furnishings were nice and the location was convenient. Parking was well lit and I felt secure. The WIFI was down. The phone service to the front desk was down. We needed a down stairs room and there was no way to communicate our needs for that prior to booking. We had a large group meeting in LaGrange and many booked elsewhere because of the communication issue. They did not clean the rooms or make up the rooms day to day so we had to use the same towels over and over. The ice machine was broken and the floors were filthy. I wear white socks and in 2 minutes after my shoes were off the soles of my socks were black with dirt, they never mop the floors...never. The desk clerk was nice if you could find her. If you do not mind those issues you will probably enjoy staying there.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Tommy

단체 여행
좋아요: 직원 및 서비스
No phones for last 2 months making it’s difficult to make reservations or contact hotel… Wi-Fi issues. Paint coming off the walls from past water issues. Hotel needs some serious TLC.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

harland

가족 여행
좋아요: 편의 시설/서비스
no phone ssrvice and there is little provision made to plug in an extension cord to service boat batteries for fisherman. the only way we can stay with you all is to sqeeze the electric cable under the door to our room. many motels and resorts provide outside outlets for fishermen guests!! just a few such outlets would make many guests much happier!!!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and neat. The recliner was a nice amenity. Staff was courteous and professional, and the rate was affordable.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was no Internet the phone in the room didn’t work to call the front desk. Plus it was filthy and had a pubic hair on it and we need ed ice. They said they had no ice but when I went back to my room there were men taking ice out of the top of the ice machine? The reason I needed the ice is because my sister was stung by a scorpion. Toilet seat and door knob for bathroom. We’re both loose. And there was no breakfast only coffee was served which I don’t drink also when I use the key, it didn’t work so I had to go back up to the front because the phone didn’t work and I couldn’t find the phone number for the place online but the manager up there was very nice and got us new key and came down with it.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Geno

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Sarasu

가족 여행
별로예요: 청결 상태
It is nothing fancy. We knew that going in. The whole facility needs a good cleaning, but our main complaint is that someone came into our room while we were gone with the do not disturb sign on the door. They did not clean the room. We did not notice anything missing other than towels that they did not replace. No one should have entered that room for any reason!!
2023년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy trip
Staff great! Although cleaners could have ended up with an eyefull since they ignored the do not disturb sign as we were getting ready to leave that morning. Nice little place. Could update the bedspreads, but that and no ice in the ice machine is really the main improvements to make.
2023년 10월에 1박 숙박함

4/10 - 별로예요

BRIAN 님, Anna

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good people doing good things, clean property and i enjoyed my atay.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ruben

2023년 10월에 2박 숙박함

8/10 - 좋아요

Lynda

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overcharged!
I had to pay an outrageous amount of money because of availability for a room that was not acceptable at best. It had paint peeling off the walls and a roach in the bathroom. Tv paused every 30 seconds and was told that was cloud cover affecting DIRECTV. Not cloudy. Yelling outside from ???? All of this for $180 a night. Not acceptable. Please make this right.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Vanessa

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Cheap and Comfortable
We stay here for the economical price and the cleanliness of a low comfort low price hotel. We had issues this time with a broken toilet that was never fixed even at our request so we were manually putting water in the tank for 3 days. New owners are slowly improving everything and look forward to that. It’s a true trucker and one night stay hotel but it’s comfortable and rooms are large. We are only there for evening after a work day, so sleeping, showering, relaxing time.
2023년 10월에 3박 숙박함

4/10 - 별로예요

Mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Run down but cheap
This place is pretty run down. No hot water at the sink. Bugs in the bathroom light fixture. We had to get maintenance to come fix the TV and replace a light bulb. They have coffee in the lobby but no breakfast.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

8/10 - 좋아요

William

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly and efficient. The room was no dirty but not the cleanest, no hand towels no wash rags. There were dead roaches in bathroom light fixture and roach poop on the wall. No smoke detector. On the postive side well insulated for noise.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Anna

The manager and staff were very courteous and professional. My room was spotlessly clean too!
2023년 10월에 3박 숙박함

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great value for an over night stay. Room cooled quickly. It is a good value. The staff was very friendly.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Hunter

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Food near by
2023년 9월에 1박 숙박함

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff could not find reservation and payment but took care of us and gave us a room while they researched the issue. Clean rooms and property but limited parking for the number of guests staying and this was during the week. May have been to the party being held at the bbq area across from our room.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

sharon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay perfect price!
We have stayed here once before and were pleased. We were, again, happy with our stay. I love that there is no carpet. The rooms are nicely painted and clean. The beds are very comfortable. I couldn't figure out how to work the microwave for that midnight snak but ate it cold instead. It was quiet and we felt safe. Front desk very courteous.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Timothy

별로예요: 숙박 시설 상태 및 시설
Overall condition of facility was poor.
2023년 9월에 2박 숙박함

8/10 - 좋아요

PAULA

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Ruben dario

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Susio,es increible lo deplorable de este mediocre hotel.desde los pisos hasta las tuallas todo asquerosamente susio.,los baños las abutaciones ,el elevador.no se como puede estar en el mercado y no clausurado x susios
2023년 8월에 1박 숙박함

4/10 - 별로예요

Don

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Julie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This hotel is good for traveling workmen. The hotel felt dated 1960's and the room was musty. On the side was two mattresses thrown near a dumpster and a metal container with bullet holes, like target practice. We spent 3 minutes in the room and my husband had such a bad feeling about this place that we left. There was a hotel nearby with the same price with clean and fresh rooms, breakfast bar and coffee for the same price.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Georgia

가족 여행
좋아요: 직원 및 서비스
Per description on Expedia should have had laundry, not working, supposedly had coffee and tea, no tea. Room was dark. No privacy if drapes were open. Also Expedia said it’s one story, it’s is 2 story.
2023년 6월에 4박 숙박함

6/10 - 괜찮아요

Amanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

8/10 - 좋아요

Timothy

2023년 5월에 1박 숙박함

8/10 - 좋아요

Daniel

2023년 4월에 2박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스
Clean and quiet
2023년 4월에 1박 숙박함

8/10 - 좋아요

Jody

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Brian

It was a pleasant stay.
The staff were super friendly, the bed was comfortable, and the air conditioner worked fine. They could use some bigger pillows.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Older place,fresh inside
We booked late. The motel met all our needs.
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

John

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Esteban

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
not so sure..
You attendant always said, "I guess or I'm not sure" there's no working vending machine and if you check in and return to the office you may find yourself waiting until the hear a door chime which not all doors have even if you say "hello or anyone there?" but as a disabled person, they really need to get bigger and higher toilets. it seemed like those were for kids.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great service at an average motel
Its an okay place and a good value for La Grange. The gentleman at the desk was incredibly helpful!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

8/10 - 좋아요

marie anne

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly adequate, at a great price.
Short trip with a friend, staying only one night. The rooms don't look like much at first, but have everything you need and more - like a mini fridge and microwave oven. I spent a comfortable night in a clean room for $69. Yes, the furniture could look fresher and the lighting could be improved but I parked for free just outside my unit, and the free WiFi was fast and there were plenty of power outlets. I had unit 106, a handicapped-accessible unit, so nice walk-in shower and wide doors. For the price, I received great value.
2021년 4월에 1박 숙박함