연습용 수영장

아시엔다 산 앙헬 여행 후기

4 out of 5
아시엔다 산 앙헬
Miramar 336, El Centro, Puerto Vallarta, JAL

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 74개 이용 후기 중 62개" "
평점 8 - 좋아요. 74개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 74개 이용 후기 중 0개" "
평점 4 - 별로예요. 74개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 74개 이용 후기 중 2개" "

10/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn't want to stay in the resort area because it was so far away from the more authemtican downtown/malecon area. What an awesome place this was! So gorgeous, unique and close to everything. Staff was incredibly nice and accommodating. I would highly recommend the celestial suite! It was a bit more money but being able to come out on the private patio with water fountain overlooking the town was amazing! I felt Safe as well.
2024년 2월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2024년 2월 26일
We are delighted that you enjoyed your visit. Thank you for staying with us and for taking the time to give us a review.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 2월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2024년 2월 17일
Wonderful! Thank you for staying with us and taking a moment to share. We are always delighted when our guests are happy. Thank you again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous property, amazing views, attentive staff!
2024년 1월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2024년 2월 14일
Wonderful! Thank you so much for staying with us and for taking the time to leave us a review and rating. We are delighted you enjoyed your visit. Staff try their best to deliver an enjoyable stay to our guests. I will let them know their efforts were appreciated.

10/10 - 훌륭해요

Louis 님, Austin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2024년 2월 14일
Thank you very much for staying with us and for taking the time to give us a rating. Your enjoyment and feedback are valued.

10/10 - 훌륭해요

Yesenia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hacienda San Angel was beautiful, staff was friendly and attentive. The grounds were clean, room service and housekeeping was great. We would definitely stay again!
2023년 8월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2023년 8월 13일
Thank you so much for staying with us and for taking the time to leave a review. We are delighted you enjoyed your visit.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at Hacienda San Angel! The room was incredible with beautiful views of PV. The staff was wonderful! We dined at their restaurant and the service, entertainment, and dinner was great. The food was delicious! We also did a tequila tasting and Alex. He was very knowledgeable about tequila. We also enjoyed the small bites prepared at the the restaurants that complimented the different tequilas we tasted. We can’t wait to return!
2023년 7월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2023년 7월 31일
We are delighted that you enjoyed your visit here. Thank you for choosing to stay with us and thank you for taking the time to give us a review. I will be sure the staff know their efforts were appreciated. Thank you again.

10/10 - 훌륭해요

Dalieh

2023년 7월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2023년 7월 31일
We are very happy that you enjoyed your visit. Thank you for staying with us and for taking a moment to give us a rating. Wishing you smooth travels.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hacienda is a Historical Gem in Puerto Vallarta
What a truly amazing, historical Hacienda in the heart of the Romantic Zone of Puerto Vallarta! We could not have been more pleased with the quality of the room, the maintenance of the grounds, the food service and the warmth of the employees.
2023년 6월에 5박 숙박함
답변 제공: Paula 님, 2023년 6월 30일
Oh we are so glad you enjoyed your stay with us. Guest enjoyment is always our goal. Thank you for choosing to stay here and thank you for taking the time to leave a review. Wishing you smooth travels.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was so kind and welcoming. We stayed here for 3 nights and we wish we stayed longer. The beauty of the estate was absolutely breathtaking and you will feel like it is your home. Our room had a view of the Cathedral which was absolutely gorgeous. The pools, the grounds, the restaurant are impeccable. Make sure you have dinner at their restaurant as the food and service are top notch. The Malecon is a very short 2 minute walk which we loved. Make sure you wear sneakers as there are cobblestone streets and stairs. I can not recommend this boutique hotel enough. 5 stars all the way. We will be back!!
2023년 6월에 3박 숙박함
답변 제공: Paula 님, 2023년 6월 28일
We are so glad you enjoyed your stay with us. Thank you for choosing to stay here and thank you for taking the time to leave a detailed review. I will be sure the staff know their efforts were appreciated.

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel with a superb staff. Highly recommended
2023년 5월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2023년 5월 19일
I am so glad you enjoyed your visit. Thank you for choosing to stay with us and for taking time to leave a review. I will be sure the staff know their efforts were appreciated.

10/10 - 훌륭해요

STEVEN

2022년 12월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2023년 1월 9일
Thank you for staying with us. I'm sorry I saw this so late but we thank you for your feedback. We are very happy you enjoyed your visit.

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a charming hotel. We enjoyed our stay very much but I don’t believe the rooms were worth what we paid. For us, it was $2000cad for 2 nights, incl taxes. The bed was extremely hard so that was an issue for us, but some prefer it that way I would assume. The ambiance is beautiful and the restaurant was fabulous and a gorgeous view. In short, beautiful but overpriced.
답변 제공: Paula Castaneda 님, 2022년 12월 7일
Thank you for staying with us and thank you for taking the time to leave a review. I am sorry that you felt you did not receive value for your money spent and that the bed was too hard for you. That is a popular room and we have not had complaints about the bed before so I regret that you had that experience. The venue is pricey due to the high overhead caring for all the antiques, the high end linens we provide and more; the beautiful takes more than dusting to be so, but I understand the price tag is high. I do appreciate your feedback and that you gave us a try. I wish you smooth and safe travels in the future.

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful boutique hotel.
2022년 11월에 1박 숙박함
답변 제공: Paula Castaneda 님, 2022년 11월 24일
Thank you for staying with us and thank you for taking a moment to leave us a review. We are glad you enjoyed your visit.

10/10 - 훌륭해요

Kari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Paula Castaneda 님, 2022년 10월 17일
Thank you so much for staying with us. We are happy you enjoyed your visit as that is what we strive for. Thank you again.

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2022년 10월 11일
Thank you for staying with us and thank you for taking the time to give us a rating. We are happy you enjoyed your stay as that is what we strive for. Thank you again.

10/10 - 훌륭해요

Yasin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a wonderful place to stay. The staff was very helpful and friendly, and the place was very clean and peaceful. I’d stay here again
2022년 9월에 1박 숙박함
답변 제공: Paula Castaneda 님, 2022년 9월 13일
Thank you so much for staying with us. We are very happy that you enjoyed your visit; this is what we strive and hope for. I will make sure the staff know their efforts were appreciated. Thank you again.

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming
2022년 8월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2022년 8월 13일
Thank you for visiting and for taking a moment to give a review. We are glad you enjoyed your visit.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I honestly think this was one of the nicest hotels we ever stayed in. It is completely charming, full of great character, and is genuinely really beautiful. All the staff are so friendly, especially Veronica the concierge. She organized for us to take a boat down the coast with a captain called Enrique in a panga boat called a Ezekiel to Las Animas beach, I thoroughly recommend this. We went snorkeling and had a great time and delicious fish lunch on the beach. The hotel is very well situated right in the middle of the town , and has a really good restaurant on the terrace. Excellent swimming pools too. Honestly, it was the best decision we ever made to come here, and we will definitely return.
2022년 7월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2022년 7월 5일
We are delighted that you so enjoyed your visit here and to Puerto Vallarta. Thank you very much for choosing to stay with us and for spending the time to give such a wonderful review.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfecto 👌
Súper recomendable!!! Muy amable TODOS!!! La comida muy rica!!! Y la estancia perfecta!!! Gracias!!!
2022년 6월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2022년 6월 16일
Muchas gracias por quedarse con nosotros y gracias por tomarse el tiempo para dejarnos una reseña. Estamos encantados de que haya disfrutado de su visita. Gracias de nuevo.

10/10 - 훌륭해요

GILLIAN 님, Oakland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceptional service. Very cool rooms and space. Unique experience all around. Restaurant was not great.
2022년 6월에 1박 숙박함
답변 제공: Paula Castaneda, Owner 님, 2022년 6월 11일
Thank you for staying with us and for taking the time to give us a review. We're glad you enjoyed your visit. I will be sure the staff know their efforts were appreciated. I'm sorry we did not wow you with our restaurant. I wish I knew what was "not great" about it as the restaurant is usually one of our best assets here. I do appreciate the feedback and when I have specifics I do use that for ongoing improvement. Thank you again.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel feels like a large private home. We felt at ease in the quiet garden-like interior. Excellent and attentive service. Lovely views of the water, mountains, and city. There is a very good restaurant that serves dinner: superb food and service. Highly recommended.
2022년 5월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2022년 6월 10일
Thank you Ian. We are very happy that you enjoyed your visit. I will be suer the staff know their efforts were appreciated as well. We work to deliver a wonderful experience to all who stay with us. Thank you for choosing us and thank you for taking the time to give us a review. Wishing you smooth travels always.

10/10 - 훌륭해요

Brian J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
amazing location, beautiful property
2022년 4월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2022년 4월 29일
Thank you so much for staying with us. We are delighted you enjoyed your visit. Thank for taking a moment to share.

10/10 - 훌륭해요

Candice

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2022년 4월 8일
I just want to thank you for staying with us and for taking a moment to give us a rating. We are happy you enjoyed your stay.

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spectacular views. Historical property well preserved Excellent staff. Superb dining
2022년 2월에 2박 숙박함
답변 제공: Paula 님, 2022년 2월 23일
Thank you so much for staying with us and for taking the time to give us a review. We are delighted you enjoyed your stay. I will be sure to let th staff know their efforts were appreciated. Safe travels and thank you again.

10/10 - 훌륭해요

Trenton Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely love this place!!!
2022년 2월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2022년 2월 19일
Thank you so much for staying with us. We are always delighted when guests enjoy their visit. Thank you for taking the time to leave us a review. Safe travels!

8/10 - 좋아요

tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A beautiful Hotel
Pros-Beautiful Hotel…Great vibe…great service…really good restaurant and great views Cons-This is really strange to say and I like dogs…But an employee of the hotel brings there little white dog during the day…It barks all day long…We couldn’t relax…couldn’t read…It’s an open compound and it just is really annoying…doesn’t management relalize it’s ruining the stay of there guests
2022년 2월에 3박 숙박함
답변 제공: Paula 님, 2022년 2월 17일
Thank you so much for staying with us and for taking the time to give us a review. I'm so sorry Chloe's begging for food detracted from your experience. I've been so trained by my mother, who created the Hacienda San Angel, that dogs could never do wrong that I've adapted to it. Mom never had less than 8 yapping dogs following her around here when she was with us. I do appreciate knowing how you were impacted and I will address possible solutions with Chloe's mom. Thank you again for your patronage and your feedback.

2/10 - 너무 별로예요

Estela

2022년 2월에 2박 숙박함

10/10 - 훌륭해요

james 님, seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 1월에 4박 숙박함
답변 제공: Paula 님, 2022년 1월 25일
So good to hear. We really do hope to provide an enjoyable experience for our guests. Thank you for staying with us and for taking the time to give us a review.

8/10 - 좋아요

Lisa 님, Bothell

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about this hotel - the staff was friendly and helpful, the food was delicious, and the grounds were beautiful. The only thing drawback was the non-existent water pressure - barely enough to rinse out the shampoo in the shower.
2022년 1월에 5박 숙박함
답변 제공: Paula 님, 2022년 1월 21일
Thank you so much for staying with us and for taking time to leave such a lovely review. We are happy you enjoyed your visit and I be sure the staff know their efforts were appreciated. There should be good water pressure so it would be good to know which room you were in; I would like to send maintenance. I'm curious if it was mentioned to us when you were here. I take all feedback seriously and use it to try to deliver a wonderful experience to everyone. Thank you again.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, was like staying in a millionaire’s home with all the museum pieces. Staff was great. They happily helped us with anything we needed.
2021년 12월에 5박 숙박함
답변 제공: Paula Castaneda 님, 2021년 12월 15일
Thank you so much for staying with us and for taking the time to give us a review. We are so happy you enjoyed your stay with us as that is what we truly strive for. Wishing you a wonderful holiday.

10/10 - 훌륭해요

Mahana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Want to get the feel of old world Mexico? Beautiful boutique hotel in the heart of the city. The staff is professional and kind. The view is Amazing! Ate at the restaurant onsite which is highly recommended. Enjoyed drinks delivered to the patio and pool. Can't say enough good things about this property...
2021년 12월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2021년 12월 18일
Thank you so much for staying with us and for taking the time to give us such a lovely review. I will be sure to share your appreciation with staff for their efforts as they strive to deliver a wonderful experience to all. Thank you again and we wish you a wonderful holiday.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classic!
This was just the sort of place you have in your mind when think "Hacienda": charming, sweet staff, curious history, and so, so accommodating. Loved every minute!
2021년 10월에 3박 숙박함
답변 제공: Owner 님, 2021년 11월 2일
Thank you so much for staying with us and thank you for taking the time to give us such a lovely review. I am so happy you enjoyed your visit! Thank you again.

10/10 - 훌륭해요

EMERALD RUBY

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Monique

2021년 8월에 3박 숙박함

10/10 - 훌륭해요

Mariah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Get a workout on those steps
I felt the service was excellent. This is a hotel where everything is old or a throwback and so has a certain kind of charm but there is nothing modern. Each room has AC, but our AC stopped working and so we had to move rooms and in that room the AC was working, but did not have a working thermostat. There are no elevators and a lot of steps to go up and down. I would suggest this hotel during the winter months because hot and muggy weather make the way the hotel is not optimal.
2021년 7월에 5박 숙박함
답변 제공: Paula Castaneda 님, 2021년 8월 18일
Thank you for staying with us and for taking the time to share your experience. I'm sorry that the A/C was being difficult when you were here! I appreciate how gracious you are in describing what had to be inconvenient for you. I'm glad at least you experienced excellent service. Yes the hotel is furnished in antiques throughout as the Hacienda is the result of one of my mother's two loves, shopping for antiques; the other love was dogs which is why we are also a dog friendly venue. Thank you again and I wish you safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the most unique places I have stayed. An historical hacienda, with only 12 suites, and maybe 3 pools. The antiques around the property were almost as amazing as the staff, who learned our names and treated us as royalty. I would go back here any time possible. Easy to walk to old town, but also easy to stay on property and have a fulfilling day from breakfast to dinner.
2021년 7월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2021년 8월 18일
Yes, there are 3 pools. I am so happy you enjoyed your stay. Thank you for choosing to visit us and for taking the time to give such a nice review. My mother took years creating and furnishing the Hacienda San Angel. Thank you for your appreciation of the venue and the staff. Wishing you safe travels.

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful, immaculately clean, and luxurious. Friendly and helpful staff.
2021년 7월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2021년 8월 18일
Thank you for visiting and for taking time to share your experience. I'm very happy you enjoyed your stay. Thank you again.

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is amazing!! The staff are amazing and do their best to pamper you every chance that they get. The hotel is clean and the view is the best in Puerto Vallarta!! The restaurant is a bonus as well.
2021년 7월에 5박 숙박함
답변 제공: Paula Castaneda 님, 2021년 8월 18일
Thank you so much for staying with us and for taking time to give us such a lovely review. We are delighted you enjoyed your visit and our service as that is what we strive for. Thank you again.

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
X
2021년 7월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2021년 8월 18일
Thank you so much for staying with us and for taking the time to give us a rating. We are pleased you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was one of my best experiences in Vallarta. It had history in every corner, on the paintings, statues and furniture. The quarter that was playing tradicional Mexican music during our dinner was delightful and best of all, we felt pampered by all the staff. I highly recommend this Hotel and will be back whenever we return to Vallarta.
2021년 7월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2021년 7월 10일
Thank you so much for staying with us and for taking the time to give a lovely review. We are more than pleased that you enjoyed your visit as that is what we all strive for here at the Hacienda. Your feedback is valued; thank you again.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property in old town. Words don’t do it justice. The staff is unbelievably friendly and accommodating with excellent service
2021년 6월에 7박 숙박함
답변 제공: Paula Castaneda 님, 2021년 6월 28일
Thank you so much for staying with us and for taking the time to give us a lovely review. The staff here are dedicated and strive to deliver a wonderful experience. Your feedback is valued. We are pleased you felt cared for and enjoyed your visit. Thank you again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was pristine and very unique. The restaurant was superior and the staff impeccable. The only thing we had a challenge with was the number of stairs to get to our room. We were on the top floor and there was no elevator. If you have issues with steps, book a lower level room - the property is worth a second visit.
2021년 6월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2021년 6월 23일
Thank you for staying with us and for taking the time to give us a review. I wish we could provide elevators and may find a way to at some point. Your feedback and advice are greatly appreciated. I´m glad you enjoyed your visit enough to return. Thank you again.

10/10 - 훌륭해요

christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Puerto Vallarta beauty.
This is a beautiful property with extraordinary attention to detail. The staff is all very accommodating, the rooms beautiful. Highly recommended.
2021년 6월에 3박 숙박함
답변 제공: Paula Castaneda 님, 2021년 6월 23일
Thank you for staying with us and for taking the time to give us a review. We strive to pamper all and to deliver a wonderful experience. I´m pleased you enjoyed your visit and thank you again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Property was most beautiful place I've stayed at, spectacular views from our Villa , breathtaking view and the Service was the best, they really care about your stay. Once in life must stay.
2021년 6월에 4박 숙박함
답변 제공: Paula Castaneda 님, 2021년 6월 23일
Thank you so much for choosing to stay with us and for taking the time to give us such a lovely review. We are delighted you enjoyed your visit and we value guest feedback. Thank you again.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a beautiful hotel with a great view, but that’s it. It is within walking distance to many places but you’d need to use a ton of stairs. Not that easy getting there by taxi either considering how narrow the roads are. The hotel was also very noisy from the music in the restaurant to random constructions near our room. The AC in our room wasn’t able to keep up with the hear. We had it at the lowest setting working continuously. Also, not much privacy in the rooms; thin curtains with big gaps between them. I would eat at the restaurant for one night instead of staying at the hotel.
2021년 6월에 4박 숙박함
답변 제공: Paula Castaneda, Owner 님, 2021년 6월 14일
Thank you for giving us a try and for sharing your feedback. I'm sorry that we were not a pleasant experience for you. I always hope every guest will be "wowed" by their visit with us and I am so sorry you did not enjoy peace and comfort while here; you certainly should have had that. Thankfully yours was not the normal experience here. It is true we are up on a hill as advertised and not on the beach. We are normally a quiet and serene place to be. Just to clarify for readers, there was no construction but the air conditioner in the room below needed replacing and took all of four hours unfortunately. I wish I could predict when these things would break but I cannot. We do have every air conditioner serviced every year to minimize these occurrences but they cannot be completely avoided much to everyone's regret. Also, the a/c in your room would likely keep up with the heat if on the higher setting and I'm sorry we did not know you were struggling as we would have assisted you. Mariachis in the restaurant at night are usually enjoyed but I totally understand if it was not by you. I don't expect we will see you again as is appropriate but I do wish you better experiences and smooth travels in the future. Thank you again for your feedback, for giving us a try and again I am truly sorry that you did not have a pleasurable experience here..

10/10 - 훌륭해요

Marissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love it
Love this hotel. Ended up extending my trip a few times just so I could enjoy the hotel mode
2021년 1월에 2박 숙박함
답변 제공: Paula Castaneda 님, 2021년 2월 2일
Wonderful! Thank you for staying with and for taking the time to give us a lovely review. We are delighted that you enjoyed your stay as that is what we strive for. Stay safe and thankyou again!

10/10 - 훌륭해요

marissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Very beautiful hotel with an amazing staff. The suite was breathtaking and comfortable. It is in a quite but convenient part of town. I would stay here again without a doubt.
2021년 1월에 3박 숙박함

10/10 - 훌륭해요

Victor

2020년 12월에 14박 숙박함