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래디슨 호텔 웨스트 멤피스 여행 후기

3 out of 5
래디슨 호텔 웨스트 멤피스
2007 S. Service Road, 2007, West Memphis, AR

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 849개 이용 후기 중 462개" "
평점 8 - 좋아요. 849개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 849개 이용 후기 중 98개" "
평점 4 - 별로예요. 849개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 849개 이용 후기 중 57개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

BORA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and good condition
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 19일
Dear Bora, It was a pleasure to host you at Radisson Hotel West Memphis! We're delighted that our clean accommodations were up to your standards, and we trust you had a memorable trip. Our team would appreciate another opportunity to serve you whenever you're back in the area.

10/10 - 훌륭해요

STUART

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay. Clean room and nice staff
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Stuart,Thank you so much for staying with us at Radisson Hotel West Memphis. Our goal is to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly service was a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 - 훌륭해요

STUART

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room. Nice staff. Well stocked breakfast.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Stuart,Thank you so much for choosing to stay with us at Radisson Hotel West Memphis. Impressing every guest with our pristine accommodations is always our top priority, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly service and delicious breakfast offerings were highlights of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the restaurant conscience.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Elaine,Thank you for sharing your feedback. We're glad the restaurant contributed positively to your visit and hope the rest of your stay was just as enjoyable. It would be our pleasure to welcome you back to Radisson Hotel West Memphis in the future for another exceptional getaway.

4/10 - 별로예요

Crystal

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fine
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Crystal, Thank you for your review. We regret to learn that you were not fully satisfied with your experience. If you have any suggestions for areas in which we can look to make improvements, please feel free to reach out to us offline at any time. It was a pleasure having you here, and we hope we can change your perceptions with an improved visit in the future.

10/10 - 훌륭해요

Quintavious

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

4/10 - 별로예요

Shachi

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is close to highway, in photograph it looks new but it was not as Photoes, lobby carpet visibly looks dirty, room has vinyl flooring but it was not moped and same with bathroom, water splash marks were visible, we paid $140 per night but not worth
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Shachi,We appreciate your feedback, and we're glad our location worked well for your trip. However, we apologize for any concerns about cleanliness, and we'll relay your comments to our housekeeping staff to ensure our high standards of cleanliness are being met. Should you find yourself back in the area, please come see us again for the exceptional stay we know we're capable of providing you.

2/10 - 너무 별로예요

Samuel

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Bed was soooo hard
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Samuel,Thank you for your review. We regret that your experience was not as restful as you had hoped. Rest assured, your feedback about the bed will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back in the future for a more comfortable stay.

10/10 - 훌륭해요

Paige

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tung

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good to stay at
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Tung,Thank you for choosing Radisson Hotel West Memphis for your recent stay. Our priority is your comfort, and we're pleased you enjoyed your stay. We look forward to welcoming you back for another pleasant visit.

6/10 - 괜찮아요

Anita 님, Grand Prairie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful new property but the location is kinda weird. But there are many hotels in the area and a casino too. The breakfast was awesome. There room doors have gaps so light comes thru and also noise. We could not sleep because of the noise all night. The mattresses have to be changed as they gave back ache to all of us the whole night. Staff great and facility very clean and modern touch.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Anita,Thank you for taking a moment to review your recent experience. We're pleased to note that our hospitable team and high standards of cleanliness left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. However, we regret that your stay was not as restful as you had hoped. Your feedback about the mattresses and noise will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

6/10 - 괜찮아요

Nathaniel

별로예요: 숙박 시설 상태 및 시설
Was noisy had a truck stop vibe
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Nathaniel,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any noise issues during your visit, as this is never our intention. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider coming back to give us another chance soon; we're confident that we can impress you.

10/10 - 훌륭해요

Terrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Terrell,Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Radisson Hotel West Memphis!

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Darrell

연인과의 여행
좋아요: 직원 및 서비스
There is a treatment plant close by and the sewer gas made me nauseous and sick. Going to the dr today.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Darrell,Thank you for sharing your concerns with us. As you mentioned, there is a treatment plant in our area. We sincerely apologize for the inconvenience that caused and hope you're feeling better. Your input is appreciated and we wish you safe and pleasant travels.

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I have stayed there several times and it was not as clean this time. Also I did not have hot water for a shower.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Stephanie,Thank you so much for the feedback. We're sorry to hear about any cleanliness concerns during your visit, as well as any issues with the hot water. Our housekeeping and maintenance teams will be sure to look into your comments further and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.

8/10 - 좋아요

Jason

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Brittanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely not happy the location is bad. The bathroom door is broke. And won’t close in the shower so water goes everywhere they don’t do trash when cleaning room. And AC wasn’t cold
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Brittanie,Thank you for taking the time to share your insightful feedback on your recent stay. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations and are sorry to hear you experienced problems in your room. We will have our maintenance team go through and fix everything so that this experience is not repeated. It would be an honor to be given another chance to win back your trust and give you the stay you deserve.

6/10 - 괜찮아요

Ashley

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Cardel

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
The hotel sits on the highway exit which attracts truck drivers and many other type of people. I felt unsafe in that atmosphere as a women traveling alone. The hotel was fair. Not for single women or families
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Cardel,While our hotel met your needs, we regret that our location was not to your preference. Please know that guest safety is always our top priority and if there is ever a cause for concern, our team is happy to address it. Your feedback is appreciated, and we hope you had an enjoyable trip home.

10/10 - 훌륭해요

Tiago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The access to Memphis is really easy
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Tiago,Welcoming you to Radisson Hotel West Memphis was a treat! We are glad our location proved convenient, and overall, we hope our accommodations served you well. Consider staying with us again on a future trip!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Room is okay but there's a lot of things not working. Toilet, lamps, thermostat. Alongside the Interstate so it's very noisy. It's only a one night stay so it will work.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Kim,Thank you for being our guest and sharing your feedback. Please know we pride ourselves on our top-notch accommodations, and apologize that you had some concerns. Your feedback will be shared with the team to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you further.

10/10 - 훌륭해요

Lanikia

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and very nice
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Dylan,Thank you so much for choosing to stay with us at Radisson Hotel West Memphis. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It was a pleasure to host you, and we hope you'll choose us again in the future.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Angela,Thank you for staying at Radisson Hotel West Memphis. We're pleased to hear that you found our location convenient, and we look forward to welcoming you again.

10/10 - 훌륭해요

Chad 님, Belen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

?

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
綺麗で良かった! またスタッフも対応が丁寧で良かったです。
2024년 1월에 15박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
We work hard to meet expectations like yours. It is wonderful to see that our hospitality was a standout aspect of your stay! It is our hope that you enjoyed your room and rested well with us. Safe travels, and we would be honored to have you stay with us in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear David,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your stay with us, and we hope you return soon.

10/10 - 훌륭해요

Ashland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

GLENNIS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for a couple of nights
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Glennis,Thank you for sharing your review with us. We're glad we were able to conveniently host you for your stay and hope to welcome you back in the future.

10/10 - 훌륭해요

Yanshan

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lana

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 2박 숙박함

8/10 - 좋아요

Ira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

AMAURY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about the Hotel was just perfect.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Amaury,We're delighted you enjoyed your stay at Radisson Hotel West Memphis! Thank you for the kind review. Please come see us again soon.

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in West Memphis
Great staff, very friendly and helpful. Large, clean rooms with a big TV that was easy to use (seems like a small thing but I’ve stayed at plenty of places that had a cheap TV and it can be really irritating). Super convenient freeway access with two gas stations within a half mile.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Erik,We appreciate your feedback and are pleased you enjoyed your time with us. Thanks for complimenting our spacious accommodations, friendly team, and convenient location. Please make sure to visit us at Radisson Hotel West Memphis again!

10/10 - 훌륭해요

Ticie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Spacious
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Ticie,Thank you for choosing Radisson Hotel West Memphis to host your stay. It is great to see that you liked our spacious, comfy rooms, and we trust you had a good night's sleep. Please come back and see us again soon.

2/10 - 너무 별로예요

Latrice

별로예요: 청결 상태
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to Southland Casino, and the hotel provided a shuttle.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Stephanie,Thanks for sharing your experience at Radisson Hotel West Memphis. It's terrific that you appreciated our convenient location and shuttle transportation. Safe travels, and come back soon.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More like a 2 star hotel.
The room was dusty and trash on the nightstand. The bathroom floor was dirty and there was two towels for a family of 4. Breakfast buffet did not look appealing, the eggs looked like they were swimming in butter. My kids said the muffins did not taste good. The only good thing was the beds were comfortable. It seems like the best option in the area.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Kimberly,Thank you for your feedback. While we're glad you had a comfortable night's sleep, we apologize for any concerns about cleanliness and breakfast. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.

10/10 - 훌륭해요

Oscar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Shemelle

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Na
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Dear Shemelle,Thank you for being our guest and leaving your review. As we always hope our guests have a perfect five-star experience, we are sorry if you have concerns. If you wish to discuss your experience so we have a better understanding of what we can do to impress you further in the future, please consider reaching out to us at the property.

10/10 - 훌륭해요

Angelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Madeline 님, Hilton Head

2023년 12월에 1박 숙박함

8/10 - 좋아요

Evana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good lighting in the parking area. Decor nice
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Evana,Thank you for being our guest at Radisson Hotel West Memphis and for taking the time to share your feedback. We are happy you enjoyed your stay, thanks in part to our safe parking and lovely decor. It would be a pleasure to welcome you back for another memorable visit.

10/10 - 훌륭해요

Tamra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great
our stay was great as usual
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Tamra,Thanks for returning to Radisson Hotel West Memphis. You can always count on us for a great stay! We appreciate your review and look forward to your next visit.

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not too bad considering the area
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Jonathan,We are pleased that you enjoyed your overall experience here at Radisson Hotel West Memphis. During your future stay with us, please let our staff know how we can assist you and ensure you have another top-notch experience. Until then, we wish you well on your travels ahead.