4 개의 야외 수영장

엑셀런스 푼타 카나 - 어른 전용, 올 인클루시브 여행 후기

5 out of 5
엑셀런스 푼타 카나 - 어른 전용, 올 인클루시브
Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1810개 이용 후기 중 1399개" "
평점 8 - 좋아요. 1810개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 1810개 이용 후기 중 89개" "
평점 4 - 별로예요. 1810개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1810개 이용 후기 중 46개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Lisa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful!
2024년 4월에 9박 숙박함

10/10 - 훌륭해요

Milissia Caroline 님, Lakeville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were fabulous, this resort is large enough but not so big that you have to walk forever to get to the various areas. Beach was cleaned each day. Ocean a little rough with red flags but we still went in up to our waists. Lots of activities like pool bingo and beach games. They did a special dinner and decorated our room for our anniversary!!! Recommend them highly.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Megaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Louise 님, Salaberry de Valleyfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout a été parfait, la réception Paolo a été exceptionnel
2024년 4월에 7박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 15일
Allow us to thank you for your positive review about Excellence Punta Cana and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Sevgi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and the service they gave were really great. The ocean was very clean. The food was ideal. If I had to sum it up in one sentence, it was one of the best holidays I've ever had in my life.
2024년 4월에 3박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 15일
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

8/10 - 좋아요

Courtney W

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is so very beautiful. I was hoping for better food for such a highly rated resort but otherwise everything was wonderful.
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 15일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Samuel

가족 여행
Since this was my wife and I first trip out of the USA, what better place to visit was this amazing hotel. Like to call out several associates who provided excellent exceptional service. Ramon, Jacobs, Luis Roberto, Eduardo, Louise, amazing ladies at the spa Delsy and Lidy, the lady who gave us great service for room 10007. I could go on to great cooks, receptionists, lawn care, drivers. Every where we went greeted with warm, sincere smile and helloOla. The name of the hotel Excellence truly describes this amazing hotel and this amazing staff who displays superior customer service. Thank you for great 5 days. And yes we will be back soon.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Ysmelda

2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 15일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely great service and the entire property is beautiful
2024년 4월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 15일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 - 좋아요

Heather Ann 님, Bloomer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 15일
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 - 훌륭해요

David Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is beautiful and the staff are beyond amazing!! This is our 2nd time there and would definitely go back.
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 12일
Thank you for choosing Excellence Punta Cana once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

David Scott

좋아요: 편의 시설/서비스
Great vacation. The staff treated you like family. Big shout out to AKA 29, Shaggy, Kiki, and Evelin Queen. You guys were awesome!
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 12일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We are delighted to know that our colleagues were able to make you feel at home away from home due to their attentiveness. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Please, accept our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

William

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easily the most amazing trip of our lives. Amazing resort, employees, rooms/amenities, food and drinks. My only complaint was I got a little too sunburned on the last day but only because I forgot to reapply after a few to many Bahama Mamas and Scooby Doo’s. Thank you Excellence Punta Cana for a great 10 year anniversary trip for my friends, wife and I. We will definitely be back again!
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 11일
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your anniversary destination and for taking the time to share this review with the Expedia community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Arvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Queen, 29 and the liitle giy hosts were very great! Robinson the sever made our day multiple times, his smile and genuine want to serve was a highlight. Food was excellent and the gym was great!
2024년 3월에 6박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 11일
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the Expedia community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

8/10 - 좋아요

Kendrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the resort. My only thing is I wish they served better food. I’m a foodie
2024년 4월에 3박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 10일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Cynthia 님, toms river

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property with lots of dining options and bars
2024년 4월에 6박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 10일
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Ryan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was unbelievable and amazing. Loved every moment.
2024년 4월에 6박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 9일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Kari Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were super fun and engaging. They always had a smile on their face and were happy to help you!
2024년 3월에 6박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 9일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Mary Aston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly and welcoming, the entertainment was great, Circus and the Dancers, the beach was beautiful, pristine and not at all crowded, plenty of clean towels, the room had an amazing view. The French, Mexican and Asian restaurants were the best we found, and the kitchen table for breakfast. I highly recommend this resort and the La Hacienda all day excursion.
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 9일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

6/10 - 괜찮아요

LaToya

좋아요: 직원 및 서비스
Nice staff
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property in the DR with friendly staff. Highly recommend!
2024년 4월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Jelena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were great and friendly and resort was beautiful! We had a great vacation
2024년 4월에 6박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to share this review with the Expedia readers.We are very delighted to read that our colleagues made you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be, being kindness and helpfulness one of our staff's greatest strengths.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Annie Jean

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our experience at Excellence was fantastic! Our room was nice and well kept. The pool, beach, and surround amenities were wonderful. We LOVED all the food and drinks. The bartenders and staff were all incredibly kind and helpful. We especially loved the activities, and Osvaldo & Andelson. Throughout our entire stay they made us feel welcome and safe. From start to finish both Osvaldo and Andelson were exemplary and deserved to be recognized for their hard work and kindness.
2024년 4월에 6박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the Expedia community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Ruyan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’m very satisfied
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Elda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are like me and are swayed by reviews before going anywhere then I suggest you read on. I want to start off by saying that this resort exceeded any and every expectation we had. I’ve been to punta cana 4x and this was my 5th. The staff make you feel so welcomed and are extremely attentive. They go above and beyond for a great customer experience. That’s their motto and it shows. They love what they do and I’m sure it starts with their management. The resort itself was beautiful. Beach was great and the pools were very nice. The gym was impressive. Make sure to check it out. Entertainment: Andelson and Osvaldo 29 are AMAZING. They are engaging,friendly, and make guests feel at home. All activities they host throughout the day are fun and entertaining. Food: I don’t eat meat so it’s always quite difficult to be accommodated. This resort offers a splendid selection of food. Every restaurant had something I ate and if it didn’t, they ensured they got it to make my experience a great one. My personal favorite was the hibachi. The food was insanely delicious. I have to add that the quality of the meats is very good as well. We loved Roberta, Yoel, Nicolas, Raquel and Erika. They were wonderful and welcoming. Bar: we loved hanging out by the bar especially the main bar at the lobby where the entertainment takes place. We immediately built a rapport with Luis, Josesito, Ramon, and Isaias. They were WONDERFUL. Please be generous with the tips. Everyone works hard.
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 9일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Giovanni

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved the experience! Everyone was extremely friendly, funny, polite, and professional. The food is amazing and there’s options 24 hours a day. Our favorite was Kitchen Table for breakfast, Oregano for lunch, and the French restaurant for dinner. The only improvements I’d say is it’s a little inconvenient having to change clothes so often due to the restaurant dress codes especially if you’re constantly coming from the beach/pool, but it’s not bad if your room is close by. The last thing is there isn’t much Spanish music or true Dominican food available on the resort grounds, but there are excursions available to experience some of the culture.
2024년 4월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We would like to mention that as a luxury resort, dress code policy at certain restaurants applies to maintain the level of sophistication that our hotel is famous for. The dress patterns are consistent with our luxurious restaurants and the supreme food offered. For more information, you can see under the FLAVORS & SPIRITS section in our webpage and app.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Grace

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a fantastic week stay where we were able to relax and enjoy around the clock care and attention. Will definitely be back.
2024년 3월에 7박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous resort! The VIP area is definitely worth the money. Restaurants were great - coffee shop was a huge bonus. We enjoyed our stay and will be coming back!
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the Expedia community.We are very delighted to read that our resort and colleagues were able to exceed your expectations and made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Moreover, it is lovely to read that you thoroughly enjoyed the perks of being an Excellence Club guest.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Catherinah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my best vacations and excellence was played a major part in it. Stayed for 5 nights and never left the property as I wanted to relax and unwind. Excellence gave us a perfect chance for that. They could try offering free upgrades to build loyalty with their customers. But no complaints overall.
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 - 훌륭해요

yvette maria manuela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing staff. Never encountered such friendly and accommodating staff as at this resort. Will definitely be back
2024년 3월에 9박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Dishema Prontea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Celebrate my 20 year Anniversary was great. During our arrival at. resorts we was greet by host with a wash cloth and Drink. Out of all restaurants and bars only 1 restaurant and 1 bar was only for Club Members which is not bad. Hibachi was great and they had show for the guest. Room service was excellent they cleaned our room twice a day had bottle water near our bedside and bedroom slippers. Great shows at night. Only complaint I have bathroom at very scattered no sighs just have to ask
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 8일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean anniversary destination and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 - 좋아요

terrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Based on the hotel location it may not be the best spot for swimming given the rough waves.Bavaro beach area may have safer water. The restaurants were pleasant but it was disappointing that not all the restaurants were consistently open so choices got limited. Overall a nice resort with wonderful service.
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 5일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 - 좋아요

Mary-Joyce

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the service and grounds. Room was definitely worn. Our shower head didn’t work and our tub leaked. The staff and service was great.
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 4일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Tiffany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing time with friends celebrating my 40th birthday. Our stay was filled with relaxation, choice of any restaurant and many options to eat every night. Our drinks were always full and cold no matter where we were on the resort. I can’t wait to come back again.
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 4일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean birthday celebration and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was great!
2024년 3월에 3박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 3일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it!
답변 제공: The Excellence Collection 님, 2024년 4월 3일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Eric John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large area of pools- spread out Beautiful vegetation and landscaping VIP benefits were fantastic and very helpful!
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 3일
Allow us to thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

10/10 - 훌륭해요

Suzanne H

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel just to sit back and relax. The staff is excellent and attentive; $1 tipping goes a long way. It never felt crowded and everything was spread out that you do not feel like you are on top one one another. The food for an all-inclusive is overall excellent. My only issue: there is not place to get a snack around the 4 PM hour. My mini fridge was leaking as was my sink in the room and it took time for it to drain (very minor as we were barely in the room during the day).
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 3일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

8/10 - 좋아요

Kathryn Louise Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great all inclusive, adequate food options- take advantage of different restaraunts. Great pool and beach area.
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 3일
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Caitlyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, great views. Nightly entertainment. Massive pools, many bars, many restaurants. Adults only 10/10
2024년 3월에 3박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 2일
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the Expedia community.We are delighted to know that the outstanding service provided by our colleagues was able to surpass your expectations and making you feel pampered all the time as a result of giving the royal treatment you deserved. It is lovely to read that you have enjoyed plenty of entertainment activities to choose from, just as the wide range of international dining options we offer.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

8/10 - 좋아요

Melissa

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Evelyn and hendriux were great friendly staff. Food was not great and somewhat inconsistent. Room service wait times also long. Beautiful property but rooms need renovations.
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 2일
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share your feedback with the Expedia readers.Thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable with. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Eliud

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelentes actividades y restaurantes, el trato de todo el personal fue de primera. Queen y Shaggy los mejores, hacen que tu estadia sea una espectacular!!!
2024년 3월에 3박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 2일
En primer lugar, nos gustaría agradecerle por elegir Excellence Punta Cana para vacacionar y por tomarse el tiempo para compartir sus comentarios. Estamos muy contentos de saber que usted ha disfrutado de todo lo que nuestro resort puede ofrecer. Además, nuestro atento personal contribuyó a que sus vacaciones desde el principio fueran excepcionales y únicas, haciéndoles sentir mimados todo el tiempo como resultado de brindar un trato único que se merece. Reciba nuestros más cordiales saludos de The Excellence Collection.

10/10 - 훌륭해요

Sandra Yasmin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 1일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We felt special, treated so well by EVERYONE. The entertainment each evening was wonderful, especially The Circus. The entertainment crew were spectacular. Loved Evelyns energy and ability to engage with others. Vidal and Junior did amazing as our servers. The ONLY thing missing was some additional shopping. Overall....EXCELLENT!!
2024년 3월에 7박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 1일
Dear guest,First of all, we would like to thank you for choosing Excellence Punta Cana as your holiday destination and for taking the time to express your opinion on Expedia.We are delighted to know that our colleagues were able to make your stay a relaxing and memorable experience due to the excellent service provided. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort, especially the entertainment staff.At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy guests with kind words for our work.We look forward to welcoming you back and have another opportunity to pamper you with our service creating another experience to remember. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

María

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente, un lugar super seguro y con muchas accesos a todo, la comida, el ambiente y sobre todo el personal te hacen sentir increíble, gracias ☺️
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 4월 1일
En primer lugar, nos gustaría agradecerle por elegir Excellence Punta Cana para vacacionar y por tomarse el tiempo para compartir sus comentarios. Estamos muy contentos de saber que usted ha disfrutado de todo lo que nuestro resort puede ofrecer. Además, nuestro atento personal contribuyo a que sus vacaciones desde el principio fueran excepcional y unicas, haciéndolo sentir mimado todo el tiempo como resultado de brindar un trato único que se merece, la excelente calidad de la comida y nuestras instalaciones. Reciba nuestros más cordiales saludos de The Excellence Collection.

10/10 - 훌륭해요

Isabel Belinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night club opened too late. 11:30 pm is too late to open. They should open at 10:00 to give people the opportunity to drink dance and listen to music. You should also make Netflix and Hulu available on the TVs. Other than that the resort was perfect. Those 2 enhancements would put this resort over the top. Also lunch and breakfast guys should be able to be sleeveless. It is a beach resort and most people are by the pool and wearing tank tops. This should not be a problem during beach and pool hours.
답변 제공: The Excellence Collection 님, 2024년 4월 1일
Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

10/10 - 훌륭해요

Allison M

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was safe and quiet. Lots of pool activities and amenities were terrific. Rooms were clean. Resort is 45 minutes from the airport so you need to provide/get your own transportation. We will return.
답변 제공: The Excellence Collection 님, 2024년 4월 1일
Dear guest,First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share this review with other travelers.We are delighted to know that there are plenty of entertainment activities provided, and our colleagues were able to make your stay a relaxing and memorable experience due to the excellent service provided. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort. The only complaint for me was the ocean. It was March and the ocean was too rough for swimming. The Atlantic Ocean is powerful and I spent the day listening to the roaring waves.
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 3월 31일
Thank you for your preference on Excellence Punta Cana! Thank you also for taking the time to share your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay. Greetings from The Excellence Collection.

6/10 - 괜찮아요

Jose

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Necesita el personal más disponibilidad y tener más entrenamiento
2024년 3월에 4박 숙박함
답변 제공: The Excellence Collection 님, 2024년 3월 31일
Primero que nada, nos gustaría agradecerle por elegir Excellence Punta Cana para vacacionar y por tomarse el tiempo para compartir sus comentarios, los cuales son muy importantes para nosotros porque nos ayudan a comprender mejor las áreas de oportunidad en las que podemos mejorar para brindar el servicio de primera clase que nuestros huéspedes merecen durante su estadia. Reciba nuestros más cordiales saludos de The Excellence Collection.

10/10 - 훌륭해요

Bibi F M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 5박 숙박함
답변 제공: The Excellence Collection 님, 2024년 3월 31일
Thank you for your preference on Excellence Punta Cana and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.