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리오 가든 아파트호텔 여행 후기

2.5 out of 5
리오 가든 아파트호텔
Missiaouli & Kavazoglou 17, Ayia Napa

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 65개 이용 후기 중 19개" "
평점 8 - 좋아요. 65개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 65개 이용 후기 중 13개" "
평점 4 - 별로예요. 65개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 65개 이용 후기 중 9개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

3.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i didn’t like anything, they are unprofessional, careless, and unfriendly at all
2019년 9월에 4박 숙박함

4/10 - 별로예요

Marianne

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Läs min recension innan ni bokar hotellet.
Trevlig personal, framförallt han som jobbade natt som vidtog åtgärder omedelbart man sa till om något. Städningen under all kritik, står städning varje dag, ena veckan fick vi städat 3 ggr, de fixade inte ens till sängen, inga rena handdukar ded dagar de inte städade. Vi hade samma handdukar i 3 dagar. Äckligt eftersom man duschar 1-2 ggr dagligen efter strandbesök. Grannen sidan om hade så snuskigt äckligt på sin balkong så det var massor med kackerlackor som vi fick in på vårt rum och det var där killen på natten var otroligt behjälplig. Poolen gick det inte att ligga vidd hotellet antagligen fått mögel i en del av hotellet som var de rivit och det luktade avlopp när man försökte ligga där. Tagit bilder som ska skickas till Hotels.Com. Allt ser mycket fräscht och fint ut både i entrén och rummen men läs men som skrivit ovan så är jag/vi inte nöjda med vår vistelse.
2019년 8월에 14박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff when my friends and I arrived were very nice, polite and helpful however there were no staff at the reception on arrival we had to wait. My friends and I still received exceptional service from them however one member of staff named Sammy who usually works the night shift has the worst communication skills I have ever come across which is poor as, he is a “receptionist”. He apparently gave us a warning for going in the pool which he did not communicate to us, he tried to kick us out which it turns out he is not allowed to do because, it is not even in his job description and the reasoning for Sammy trying to kick us out was beyond stupid (he was going to kick us out for shaking a plant) HE WAS RACIST TO MY FRIEND and did not apologise he’s clearly not mentally stable and needs to find a new job as he’s just not fit for the role. Of course being a receptionist can be stressful but there is no need to ever bring sensitive or ethical issues into such situations hopefully you’ll fix up Sammy because your costumer service sucks. Anyways, the bathroom was very dirty spoon arrival it was not very cleanly, the sink in the bathroom, kitchen and the shower have definitely not been cleaned for MONTHS and the bowls and pans have not been cleaned properly and you are not provided with a sponge or even washing up liquid to help out the cleaners a little. Not all of the plug sockets work, if you lose your key you have to pay 50€ as Rio gardens do not have spare keys.
2019년 7월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Close to beach and centre. Walking distance.
2019년 5월에 3박 숙박함

8/10 - 좋아요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We got to property that we booked 6 months earlier to find oug it has been double booked and were sent to a less than average motel.. we stayed at the motel for an hour and canceller the whole booking
2018년 6월에 3박 숙박함

8/10 - 좋아요

Silke 님, Zürich, Schweiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Familiäres Hotel mit Studio
Die Mitarbeiter sind sehr nett. Das Hotel liegt etwa 1,5 km vom Strand entfernt. Das Hotel liegt auf einer Anhöhe, sodass man das Meer von weitem sehen kann. Nicht geeignet für Gehbehinderte!
2017년 10월에 7박 숙박함

2/10 - 너무 별로예요

Mrs F.M.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Reception staff ok, other services very poor i.e. Tv, air con, faulty plugs no t towels, wet bed with air con leaking on it had to sleep on couch. Left 2 days early the manager promised to refund money. However still waiting for this to be refunded into my Cyprus account with the Hellenic Bank.
2017년 9월에 14박 숙박함

10/10 - 훌륭해요

Mirko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Nice as always! I was in Rio Gardens last year, I repeat this year and I will go for sure next year. I think I said everything.
2017년 9월에 6박 숙박함

6/10 - 괜찮아요

Royi

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
THEIR WAS NO AIR CONDITION IN THE LIVING ROOM NO FREE WIFI AT THE HOTEL
2017년 8월에 2박 숙박함

8/10 - 좋아요

Josefine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stag do hotel
Stayed here on a stag do of 18. 4 rooms split between us. Check in was nice and simple. Glad to have the shop onsite open 24hrs (as long as the receptionist is around to let u in and take your money). No pool onsite but the hotel next door were more than happy to accommodate us. Helped we were buying drinks from their bar all day. This hotel is right next door to river reggae club. Open till around 8am the next day. Perfect for a stag/hen do if u want to keep the after party going late into the morning. The hotel is only a 5 minute walk to the main strip, so perfect for us.
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отель очень хороший светлый, хозяйка Кика приветливая,все в близкой доступности.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Rio no naps
This place is great for the young party people at there. Not far from the sqaure where all the partying happens not far from the harbour too and main centre. I believe they have pool party's at this hotel till 6am, Not great for families. Check in was a complete joke staff did not have a clue what they was doing. They also try to con you out of money. Would not stay again.additional not called rio gardens it's rio napa apartments
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good place
it was realy good hotel. cheap and clean..its near from river reggea and 5 min to walk in napa square. :)
2017년 6월에 1박 숙박함

8/10 - 좋아요

Melanie 님, NIC

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel appartments. Very close to the center
The hotel is nice! It is situated next to River Reggae! The address is correct that i found,but the telephone number no!excellent staff an the room was very clean!
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
To far and inconvenient
Front, very nice clean looking. Rooms not good at all beds were terrible. Furniture, no comfort of any kind, no pool, behind hotel a mess. Only thing this hotel has to offer is great staff, very friendly and helpful. The cleaning staff were also very clean and helpful. Doing renovations front and lobby very nice, everything else not nice

8/10 - 좋아요

Daniel 님, Bucharest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New building, new furniture, good value for money
We were very pleased with the hotel, location and the rooms are confortable. The price was affordable. Everything was perfect except for the fact that we receives toiletries (shower gel, shampoo, soap) only at arrival. And we were 4 people staying for 4 nights.

10/10 - 훌륭해요

mujahid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean & friendly
was really clean & good location near to central ayia napa

10/10 - 훌륭해요

Giorgos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Marinos

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

AGATHI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NO WORTH TO BOOK!!
The TV was not working. They promised to bring a Technician to fix it but he never showed up. The air-condition was leaking. In the morning we had NO WATER to wash. The apt and the building were very dirty. In the apt next to ours there was not HOT WATER to take a bath. It was the worst choice we ever made!

8/10 - 좋아요

Douglas 님, Nicosia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet hotel just outside of Ayia Napa center
Hotel facilities are in good condition and clean. Spacious apts with cooker&fridge and a nice balcony. Reasonably quiet and not far from city center.
답변 제공: Doxia - Reservations Manager 님, 2017년 1월 29일
Thank you for your kind comments! Wish to see you again!

10/10 - 훌륭해요

Krzysztof

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bardzo dobry hotel
Wygodnie, blisko do morza, jadąc do kurortu wczasowego nic więcej nie trzeba.
답변 제공: General Manager 님, 2017년 1월 29일
Thank you for your high rating and kind comments!! :)

8/10 - 좋아요

Cecilia

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Otroligt prisvärt
Perfekt hotell för den som inte vill hänga på rummet. Städning varje dag och väldigt trevlig personal. Enda negativa är att det inte ingår wifi, men värt att köpa till då det är jätte bra anslutning. Läget är jätte bra då det tar 3min till party gatan samt 3 min ner till restauranger/shopping!
답변 제공: General Manager 님, 2017년 1월 29일
Thank you very much for your nice comments and high rating!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend unless you are happy to sleep in dirty mouse dropping sheets and chase mice around the room.

10/10 - 훌륭해요

Jo 님, Österreich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2Wochen gut und günstig
Zentrumsnahe und doch ruhig, südbalkon und täglich frische handtücher
답변 제공: Doxia - Reservations Manager 님, 2017년 1월 29일
Thank you!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2017년 1월 29일
Thank you!!

8/10 - 좋아요

Shadi 님, Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very cheap hotel
This was a great cheap hotel, we didn't pay much and we got a nice room, the location was great and although it was not with a sea view but we liked the garden view it was nice.
답변 제공: Doxia - Reservations Manager 님, 2016년 9월 24일
Hopefully next year we will be offering breakfast! it's our goal for next year to have a restaurant for breakfast and lunch! thank you for your kind comment :) Wish to see you again!

10/10 - 훌륭해요

Mirko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent!
Much more than what I expected. The apartment is really great . Already 5 years residing in Ayia Napa in September and this is the best ratio of price and quality. I think I 'll go back to Rio next year. Good location close to the center , clean, equipped, pool , parking.
답변 제공: Doxia - Reservations Manager 님, 2016년 9월 24일
Thank you very very much :) Wish to see you again next year :)

6/10 - 괜찮아요

MARIANNA 님, Λάρνακα

별로예요: 청결 상태, 객실의 편안함
Το προσωπικό Ήταν ευγενικό και εξυπηρετικό. Το διαμέρισμα Ήταν μικρό και δεν υπήρχε κλιματισμός εκτός από το υπνοδωμάτιο. Η κουζίνα Ήταν σχεδόν ανύπαρκτη. Δεν υπήρχε αρκετός Οικιακός εξοπλισμός σε σχέση με τα άτομα.

2/10 - 너무 별로예요

Stelios 님, Paphos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rio gardens is not suitable for families. It was very noisy. Drunk people were fighting and shouting in the corridors until 5 o'clock in the morning and there was no security to do something about it. We stayed there for two nights and we haven't slept at all.

2/10 - 너무 별로예요

Stella 님, Limassol

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst place for a family!everybody there was drunk and noisy.You cannot sleep!if you want your children to see people fighting and full BLOOD,you should take them to this apartment!!DO NOT make this mistake!this place is only for *#"#

4/10 - 별로예요

Eleni 님, Cyprus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its not suitable for families! There was to much noise from the clubs all day.

6/10 - 괜찮아요

Elia 님, Limassol, Cyprus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No toilet nor bathtub privacy
Newly renovated rooms, and very friendly service at the reception. We were given a suite which is very spacious, as big as a large studio, everything was brand new, even the a/c and TV, and even though the complex is right next to an after hours outdoor club, and the music was indeed very loud, inside the room and with the a/c on, it was not much of a problem. However, if you are a light sleeper, you will definitely have a problem with the music from the club. Or you can request a street view room instead. The biggest problem that I have faced in the room was the openness of the toilet and the bathtub. The toilet is almost open space in the room, and this is a big problem, and the bathtub is in a glass box in open view, right in the middle of the room. I don’t know who has thought of this, but it does not make any sense at all. The management needs to fix both of these issues or they will have problems being reported from all guests for complete lack of privacy (and smell)

8/10 - 좋아요

Kevin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Billig og bra
Hyggelig personale og nyoppusset. Drawbacks: dårlig AC og bassenget er et stykke fra hotellet. Anbefales
답변 제공: Doxia - Reservations Manager 님, 2017년 1월 29일
Thank you :)

8/10 - 좋아요

carl

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2017년 1월 29일
Thank you!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Doxia 님, 2016년 7월 16일
Thank you!!!

6/10 - 괜찮아요

Constantinos

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Giuseppe 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Great value for money central and quiet
답변 제공: Doxia 님, 2016년 7월 16일
Thank you for your kind words :) Wish to see you again!

10/10 - 훌륭해요

Ann Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Doxia 님, 2016년 1월 23일
Thank you! wish to see you again!

8/10 - 좋아요

Anja 님, Schwerte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gut und günstig
Tolle Lage! Zu Fuß zum Strand, in die Stadt und zum Hafen. Im Sommer soll es durch den dahinter liegenden Nachtklub sehr laut sein. Im Oktober haben die nur noch ein paar Stunden am Wochenende auf.
답변 제공: Doxia - Reservations Manager 님, 2015년 11월 23일
Thank you!! Wish to see you again!

8/10 - 좋아요

Evgenii 님, Moscow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Недорогие просторные новые апартаменты, отличное соотношение цена\качество, рядом с центром, приветливый персонал. Из минусов: небольшое количество муравьев, громкая музыка с Регги Ривера ночью (лечится закрытием дверей на балкон и в спальню), отсутствие крючков для одежды и полотенец в ванной.
답변 제공: Doxia 님, 2016년 1월 23일
Thank you! Towels hangers will be added soon, as we renovated our property and we ran out of time. So some details we couldn't add before, we will add soon :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
ホリデーに最適なロケーション
部屋に冷蔵庫が無いのは残念でしたが、とても快適な時間を過ごせました！
답변 제공: Doxia 님, 2016년 1월 23일
ALL the rooms have fridges. Thank you!

8/10 - 좋아요

Crystel 님, Lebanon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for a relaxing vacation
We were a group of 10 people. The experience at the hotel was amazing, the staff is very helpful and friendly. the rooms are super clean but you need to ask for continuous cleaning and towels (if you need). the apartments were close to everywhere, literally. Pubs, restaurants, beaches, shops ... everything was a second away. True, that the apartment is next to the famous after party pub Reggie Veggie, ye't we wasn't bored by the sound. the hotel is totally renovated and I recommend it to stay it during your trip to Ayia Napa
답변 제공: Doxia - Reservations Manager 님, 2015년 11월 23일
Thank you for your kind words!!! We wish to see you again!!!

6/10 - 괜찮아요

Richard 님, Malmö

좋아요: 숙박 시설 상태 및 시설
Rio Napa Gardens recension
En 9 dagars vistelse där vi som par önskade av njuta av sol och bad men även äventyr. Gällande hotellet så hade det genomgått en stor renovering månaderna innan vår vistelse och vi visste därför inte vad vi kunde förvänta oss. Gamla bilder på hotellet skapade oro då det förekom massvis med smuts och avrådes av tidigare resenärer. Detta fick oss att teckna ett avbeställningsskydd, dock vid ankomst så kunde det genast konstateras att hotellet verkligen genomgått en renovering och vi var positivt överraskade och kan rekommendera lägenhetshotellet till andra för det priset dem tog vid det tillfället. Det är nära att ta sig runt dessutom
답변 제공: Doxia 님, 2016년 1월 23일
It's true, that we had a major renovation this year! We are glad to hear that you were happy and satisfied with your staying, we wish to see you again!

6/10 - 괜찮아요

Lorry 님, Malta

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel and near all amenities.
The hotel was nice, it seems that it has been renovated recently, but lacks of basic needs, such as shower curtain, therefore when showering most of the water goes on the floor making it dangerously slippery, maids come in o a day in day out basis and just put the bed in place. In one week the floor was only sweeped once. Towels were never changed, and when we needed new towels we had to go twice to the reception to ask for clean ones, the first time we were told that the laundry person didn't deliver them and 2 days later we were told they will be brought in the room so we had to go again. As for Wi-Fi this is a necessity and a standard in every hotel nowadays, but in this hotel to have Wi-Fi you have to pay extra. There is a lot of parking in there own parking space. Although there is a disco underneath the hotel when closing the windows, will not hear a thing therefore you can sleep at night.
답변 제공: Doxia - Reservations Manager 님, 2015년 11월 24일
Thank you for your comments! As we fully renovated our property, we ran out of time and couldn't complete 100% our renovation. So towels hangers/shower curtains/ and toilet paper rail, will be added soon :) We have daily cleaning and service, and wifi has an extra charge of €2 per hour / €6 per day / €20 per week. Thank you!

8/10 - 좋아요

Juliane

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Doxia 님, 2016년 1월 23일
Thank you!

4/10 - 별로예요

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별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Appartamento a ridosso della discoteca
Appartamento in complesso situato a ridosso di una discoteca in piscina funzionante dalla mezzanotte alle sette del mattino. Come dormire in mezzo ad un concerto, luce in stanza per mancanza di persiane efficienti dalle sei del mattino. Appartamento nuovo nel complesso, ma scarno. Non c'è il wi fi gratis come sembrerebbe dalle indicazioni , si paga a parte 20 euro a settimana
답변 제공: Doxia 님, 2015년 12월 24일
wifi was charged this year €2 per hour, €6 for a day, and €20 for a week, and we informed all companies. As for the after party, our apartments windows are soundproof, so don't think that music was that loud :) ALL rooms have blinds. brand new blinds, as all the rooms are fully renovated. Thank you!