리셉션

라 퀸타 인 & 스위트 바이 윈덤 헤스페리아 빅터빌 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 469개" "
평점 8 - 좋아요. 1001개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 97개" "
평점 4 - 별로예요. 1001개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 72개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Very friendly front service!! And proper quality of breakfast with the cost.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Benjamin Jr

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, Quick check in and clean room keep up the good work.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Benjamin Jr,We're thrilled to hear you enjoyed a smooth check-in process and a clean room during your stay with us. Your kind words motivate us to maintain our high standards. Thank you for taking the time to share your positive experience with us.

8/10 - 좋아요

Steve

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to the freeway-lots of noise
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Steve, We're sorry to hear that you found the freeway noise disruptive during your stay. Our location near the freeway offers convenience for many guests, but we understand that it may not be ideal for everyone. Your feedback is valuable to us and will be shared with our team for further consideration. We hope you were still able to enjoy your overall visit with us.

10/10 - 훌륭해요

Barbara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was excellent with our reservation. Room was ready when we got there.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Barbara,We appreciate your kind words about our front desk team and efficient check-in process. It's great to hear that your room was prepared upon arrival. We hope you had a comfortable stay with us and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was recently renovated and kept clean. The room was very spacious and had almost everything we needed. The restroom was nicely stocked with amenities and the shower was good. The room had two TVs but one remote which controlled both, so it was a bit confusing to use them. AC and heating was excellent for handling the cold weather outside. The lobby had a small shop for snacks and water but the prices were a bit inflated. All in all, I would definitely stay again.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Eric, We are pleased to hear you enjoyed our recently renovated and clean hotel room with ample space and well-stocked amenities. We appreciate your feedback regarding the TV remote control and have noted your comments about the lobby shop prices. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Gary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clerk that checked us in was very helpful & pleasant. It was a pleasure dealing with her.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Gary,We are delighted to hear that you had a positive interaction with our check-in staff. Providing exceptional service to our guests is a top priority for us. Your praise for our clerk is truly appreciated, and we look forward to welcoming you back on your next visit.

8/10 - 좋아요

Nancy

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice stay. Bed was relatively comfortable
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Nancy,We are delighted to hear that you enjoyed your stay with us and found the bed comfortable. We appreciate your feedback and hope to welcome you back in the future for another pleasant experience.

4/10 - 별로예요

Wyatt

좋아요: 직원 및 서비스
별로예요: 청결 상태
Our room smelled musty and the bathroom was dirty
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Wyatt, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and will be shared with our housekeeping team for further improvement. We appreciate you bringing this to our attention so we can continue to enhance the guest experience. Thank you for choosing to stay with us.

4/10 - 별로예요

Julio

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I will never stay there again. Receptionist@buckinghampm.com were noce bit the property needs better maintenance.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Julio, Thank you for taking the time to share your feedback with us. We value your input and will take your comments into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to management directly.

6/10 - 괜찮아요

Christine

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The mixer in the shower faucet was broken. It was either all hot or all cold. This was unacceptable and dangerous. When we informed the staff, they were aware of the problem and had rented the room anyway. A complete disregard for safety and comfort. They did not apologize or offer a refund.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Christine, We apologize for the inconvenience you experienced and appreciate you bringing this to our attention. We will share your feedback with our team to ensure better guest experiences in the future. It is important to us that all our facilities are well-maintained for the safety of our guests.

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Oscar,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 - 좋아요

Bob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good 👍
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Bob,We are pleased to hear that you had a satisfactory stay with us. We appreciate your positive feedback and hope to welcome you back in the future for an even better experience.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello James, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Off 15frwy @ bear valley rd - very busy intersection, socio-economically challenged.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello James,Thank you for sharing your feedback. We value all guest perspectives and will take your comments into consideration for future improvements.

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Francisco,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!

10/10 - 훌륭해요

lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager at this property is amazing! So kind and helpful
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello lisa,We are pleased to hear that you had a positive experience with our manager during your stay. Providing excellent service to our guests is our top priority. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Guadalupe,We're thrilled to hear you had a wonderful experience at our hotel! We are always here to welcome you back for another fantastic stay!

6/10 - 괜찮아요

Des

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Des,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any specific feedback you may have from your recent visit. We value your input and strive to make improvements based on guest experiences.

2/10 - 너무 별로예요

Maresha

Horrible!!! The room was disgusting for me and my family to stay . I checkout couldn’t even stay one night .. never will I rent here again
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Maresha, We apologize for your experience. Guest feedback is valuable and helps us improve our services. If you would like to discuss your stay further, please don't hesitate to reach out to our management team. We appreciate your time in sharing your concerns.

10/10 - 훌륭해요

Madison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in was easy. Room was clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Madison,We are delighted to hear that you found our check-in process easy and enjoyed a clean and comfortable room during your stay. It's great to know you had a positive experience with us. If you have any more feedback or would like to share further details about your stay, please feel free to reach out to us.

8/10 - 좋아요

Mamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They ran out of waffle mix on my second day
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello Mamie, We regret to hear about the inconvenience you faced during your stay. Your feedback is appreciated as it helps us improve our services for future guests. For any further concerns, please don't hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Jayne 님, Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Jayne,Thank you for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Susan,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Alejandro 님, Hermiston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast checking,clean room and nice shower with shampoo,conditioner and body wash with nice smells
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Alejandro,We are thrilled to hear that you enjoyed the efficiency of our check-in process, room cleanliness, and bathroom amenities. Your positive feedback is greatly appreciated as we strive to provide excellent guest experiences. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Elias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Elias,We're delighted to hear you had an excellent stay with us. We strive to provide all our guests with a memorable experience. Should you have any further feedback or need assistance, feel free to get in touch with our management team.

10/10 - 훌륭해요

Manpreet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Manpreet,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are wonderful and the rooms are very clean
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Jennifer,We appreciate your kind words about our staff and room cleanliness and are thrilled to hear you had a pleasant stay. Your feedback motivates us to maintain our high standards. Thank you for sharing your experience with us.

10/10 - 훌륭해요

Rachel

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We truly loved our stay. We love that the rooms are very spacious. The lighting is perfect in every from & the beds & bedding are soo very comfy.
답변 제공: Manager 님, 2024년 2월 20일
Hello Rachel,We are thrilled to hear that you enjoyed our spacious rooms, perfect lighting, and comfortable bedding during your stay. Your feedback is greatly appreciated, and we hope to welcome you back again soon for another relaxing experience.

6/10 - 괜찮아요

Adelina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is perfect, very clean, very elegant, the breakfast was delicious, lots of variety. The only bad thing is that it smelled a lot of marijuana. all night with a horrible I woke up headache but I give the hotel a 10 very clean beautiful Top quality shampoo and conditioner
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Adelina, Thank you for your kind words about our hotel. We're pleased to hear that you enjoyed our cleanliness, elegance, and delicious breakfast with a wide selection. We apologize for any inconvenience caused by the odor you experienced. We will certainly look into this matter further to ensure a comfortable stay for all our guests.

4/10 - 별로예요

Brittany 님, Hesperia

2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Brittany, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly with any specific issues you encountered during your stay. We strive to provide excellent service and would like to address any concerns you may have. Please contact us at your convenience.

10/10 - 훌륭해요

Luis

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Luis,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 - 훌륭해요

FREDERICH 님, Campbell River

Would recommend this hotel. Stayed one night. Bed very comfortable. Staff very professional and pleasant. 😊
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello FREDERICH,Thank you for taking the time to review our hotel. We are delighted to hear that you had a comfortable stay and found our staff to be professional and pleasant. It means a lot to us that you would recommend our hotel. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Darlene

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Darlene, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

LISSETH

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello LISSETH,I'm sorry to hear that your experience at our hotel was not satisfactory. We value the feedback of our guests, so please don't hesitate to reach out to us directly so we can address any issues that you encountered during your stay. We appreciate your time and hope to have the opportunity to provide you with a more enjoyable stay in the future.

2/10 - 너무 별로예요

Tyler

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad smell & cleanliness wasn’t up to par.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Tyler,We are sorry to hear about your experience regarding the smell and cleanliness during your stay. Our team strives to maintain the highest standards, so your feedback is valuable. We appreciate your input and will share it with our management for necessary improvements.

10/10 - 훌륭해요

LAWRENCE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay here again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello LAWRENCE,Thank you for choosing our hotel! We are delighted to hear that you had a positive experience and are looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I hadn't stayed a LaQuinta in years. We pleasantly surprised by my experience l. The room and service was great.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Lawrence,Thank you for choosing LaQuinta and for sharing your positive experience with us! We're thrilled that you found the room and service to be great. We appreciate your kind words and hope to welcome you back in the near future for another memorable stay.

8/10 - 좋아요

Gwendolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Gwendolyn,We appreciate you choosing our hotel for your stay. If you have any feedback or suggestions, we encourage you to reach out to us directly so we can address any issues you may have had. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Richard,We are delighted to hear that you had a fantastic experience during your stay at our hotel! We strive to provide exceptional service and it's rewarding to know that we succeeded in meeting your expectations. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back in the near future for another outstanding stay!

8/10 - 좋아요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessible
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Kathy,Thank you for sharing this rating, and we are glad to know that you find our hotel accessible. Also, apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Timothy,Thank you for choosing our hotel for your stay! We're glad to hear that you had a fantastic experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Justus

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Justus,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Wendy,Thank you for staying at our hotel! We're joyful to hear that you had such a wonderful experience during your stay. We strive to provide excellent service and a comfortable atmosphere for all of our guests. We hope to have the pleasure of welcoming you back in the near future.

8/10 - 좋아요

Federico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Federico,Thank you for choosing our hotel. We are glad to hear that you had a positive experience during your stay. If there is anything else we can do for you in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La Quinta Inn and Suites, Victorville, Ca
Great one night stay. Spacious room with all the amenities
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that you enjoyed the spacious room and amenities provided. We strive to provide a comfortable experience for all our guests. If there's anything else we can assist you with, please don't hesitate to reach out to us.

8/10 - 좋아요

Kenny

좋아요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Kenny,We appreciate you choosing our hotel for your stay. If there is any specific feedback you would like to share, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not noisy and accessible to all
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Kathy,We aim to provide a comfortable and convenient stay for all our guests. Should you have any further feedback, please reach out to management for further assistance.

6/10 - 괜찮아요

Jeffrey

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 4일
Hello Jeffrey, We appreciate you choosing our hotel for your stay. If there's anything we could have done to improve your experience, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to provide you with a better stay in the future.

8/10 - 좋아요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Jennifer,Thank you for choosing our hotel for your stay. We're delighted to hear that you had a positive experience with us. If you have any further feedback or if there's anything else we can do to enhance your next visit, please do not hesitate to reach out to us directly. We are always here to assist you and make your stay even better.

2/10 - 너무 별로예요

Jinchul

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Jinchul,We're sorry to hear that you had a disappointing experience during your stay. We encourage you to reach out to our hotel directly so that we can address any specific issues you encountered. We value your feedback and would like the opportunity to make it right.