3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

베스트 웨스턴 푸켓 오션 리조트 여행 후기

3 out of 5
베스트 웨스턴 푸켓 오션 리조트
562 Patak Road, Karon Beach, Karon, Phuket

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 396개 이용 후기 중 137개" "
평점 8 - 좋아요. 396개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 396개 이용 후기 중 64개" "
평점 4 - 별로예요. 396개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 396개 이용 후기 중 7개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

JUNHO 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
진짜 좋은 곳
리얼 후기 남김 한국인들 별로 없고 가족단위 관광객 많은 곳 수영장 정말좋고 에어컨도 엄청 빵빵해서 쾌적함 태국느낌나는 숙소 고르려면 여기만한 가격대 없는듯

8/10 - 좋아요

ilcheon 님, Seoul Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel
Best hotel for relaxation at Karon beach, Phuket Excellent service and 3 swimming pools.

6/10 - 괜찮아요

Thomas SH K 님, Seoul, Korea

관리가 절실히 필요한 호텔, Not well-maintained
호텔이 제공하는 룸서비스, 식당메뉴와 가격등 정보가 각기 달라서 매우 혼란스러웠습니다. 심지어 식당에서 직접 포장해 가져가는 음식에도 룸서비스비용10%을 청구하려고해서 매우 불쾌했습니다. 호텔에 단하나밖에 없는 식당은 도로쪽으로 창이 개방되어있는데, 에어컨이 없고 선풍기만 운영하고 있어서 매우 덥고 땀이 줄줄흘러 옷이 다 젖어 식사하기엔 매우 불편한 식당입니다. The prices on room-service menus and restaurant menus were all different, and it made me very confused to pay. Even worse, they tried to charge additional 10% room-service charge when I took away some food by myself from the restaurant. There were only fans in the only restaurant that is open to the road in the hotel. It made many people get soaked a lot, so it was not a good place to have meals. They really need air-conditioners.

10/10 - 훌륭해요

tomoyuki

2023년 5월에 2박 숙박함
답변 제공: CRM 님, 2023년 7월 8일
Thank you Mr. Tomoyuki :)Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 - 좋아요

Navin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I really enjoyed my stay there. The hotel is located in a great area with plenty of stores and restaurants nearby. Additionally, public transportation is easily accessible and affordable, making it convenient to explore other areas. The hotel itself is quite good, with friendly and accommodating staff. One issue was that the new towels and bed sheets provided weren't always clean but everything else about the hotel was good.
2023년 5월에 8박 숙박함
답변 제공: CRM 님, 2023년 6월 1일
Dear Mr. Navin,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that you enjoyed your time at our hotel and found our location to be convenient, with a great selection of stores and restaurants nearby. It's wonderful that public transportation was easily accessible, allowing you to explore other areas with ease.We're pleased to know that you had a good overall experience at our hotel and that our staff were friendly and accommodating. We appreciate your feedback regarding the cleanliness of the towels and bed sheets. We apologize for any inconvenience caused and assure you that we will address this issue with our housekeeping team to ensure improvements are made.We value your feedback as it helps us enhance the quality of our services. We're glad that aside from this minor concern, everything else about your stay was good. It was a pleasure having you as our guest, and we hope to welcome you back on your future visits.Warm regards from our team!Yours,Maureen Arra Lloveras Brarranta (Aya)CRM

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super boende!
Toppen service som vanligt. Starkt rekommendera detta hotell. Alla ställer upp jämt och allt bara funkar kanon.
2023년 1월에 19박 숙박함
답변 제공: CRM 님, 2024년 1월 6일
Dear Mr. Dennis,Thank you for sharing your feedback with us! We're thrilled to hear that you loved your room during your stay. We can't wait to have the pleasure of hosting you again.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 - 훌륭해요

Alun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
Brilliant hotel and staff. Will go back again
2022년 6월에 9박 숙박함
답변 제공: CRM 님, 2022년 7월 2일
Dear Alun, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

8/10 - 좋아요

Per

2022년 3월에 1박 숙박함
답변 제공: CRM 님, 2024년 1월 6일
Thank you Mr. Per :)Yours,Maureen (Aya)

10/10 - 훌륭해요

Birgitte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super dejligt hotel.
Super dejligt hotel, venligt personale dejligt værelse med super udsigt.morgenmad sad lige i skabet. Ikke sidste gang vi har været der.
Udsigt fra værelse.
2020년 1월에 15박 숙박함
답변 제공: CRM 님, 2020년 2월 12일
Dear Birgitte, Many thanks for your kind words. We're delighted to know that you had satisfied stay with us. We all looking forward to welcoming you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

8/10 - 좋아요

Susanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Karon
Dejligt værelse med skøn udsigt over vandet og solnedgang, kedelig muggen lugt på værelset, når air condition kørte. Dejlig morgen buffet. Fin madbox når man skal afsted før de åbner i restaurant. Venligt personale altid smilende.
Sunset
2020년 1월에 2박 숙박함
답변 제공: CRM 님, 2020년 2월 12일
Dear Susane, We love your positive review and are truly pleased you had a great stay with us. We hope that you'll stay with us again soon. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in process was easy and fast, the staff were all very friendly during our entire 5 night stay. The room was spacious & clean, bed was comfortable and the shower was hot. I was told the entire resort was booked out during our stay, therefore picking a early breakfast time to avoid a large queue was needed. My only issue is I have a disability and struggled to reach my room each time due to the amount of stairs and very steep ramps. All in all totally recommend for able bodied people.
2020년 1월에 5박 숙박함
답변 제공: CRM 님, 2020년 1월 16일
Dear guest, Thank you very much for the great review! We are so honored by your feedback and we do have a great team here so thank you for the acknowledgement . I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Karon Beach
Ok vistelse efter att ha fått ett tillfälligt rum första natten. Läget på hotellet är jättebra.
2019년 12월에 8박 숙박함
답변 제공: CRM 님, 2020년 1월 9일
Dear guest, Thank you very much for choosing to stay with us and sharing your nice review. Great to hear of your kind words and that you enjoyed the location. Hope that you'll keep us in mind for any future trip to this part of town. Yours, Maureen Arra Lloveras Barranta (Aya)

4/10 - 별로예요

diane

좋아요: 청결 상태
2019년 11월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just satisfying every thing..very good view from the room.
2019년 10월에 20박 숙박함
답변 제공: CRM 님, 2019년 11월 9일
Dear guest, Many thanks for your kind words. We're delighted to know that you had satisfied stay with us. We all looking forward to welcoming you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

Vyacheslav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 23박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
God morgenmad søde medarbejder og rigtig gode værlser
2019년 10월에 5박 숙박함
답변 제공: CRM 님, 2019년 11월 6일
Dear guest, Thank you for choosing Best Western Phuket Ocean Resort and for your kind words. We look forward to an opportunity to welcome you again on a future trip to Phuket. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

Raul 님, Tel Aviv

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An authentic, not flashy, nice hotel. A 5 minute walk to Karon beach with food and pharmacy on the way. The lagoon in front of the hotel is not for swimming. The sunset from floor 5 terrace is spectacular. 3 nice pools, close at 20:00. Friendly, responsive staff. Clean rooms. Breakfast is OK thou variation is limited. 1 minute walk to fantastic "Ann House" family restaurant. Quiet neighborhood.
2019년 10월에 5박 숙박함
답변 제공: CRM 님, 2019년 10월 18일
Dear Raul, Many thanks for your five star review and kind compliments. We look forward to welcoming you back again for a more pleasurable experience. Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
Couldn't fault it in any way. Would stay there again and again.
2019년 10월에 7박 숙박함
답변 제공: CRM 님, 2019년 10월 18일
Dear guest, Thank you very much for choosing to stay with us again again. We're pleased that you had a wonderful stay and eagerly await your return. Yours, Aya

8/10 - 좋아요

rudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
C'est sympa
Accueil sympa avec cocktail de fruit, le resto de l'hôtel très bien mangé, une équipe dévoué, un bonne établissement
2019년 8월에 3박 숙박함
답변 제공: CRM 님, 2019년 10월 18일
Dear rudy, Thank you very much for choosing to stay with us and five star review. We're sincerely appreciate your positive feedback. We'd love to have you back for another stay. Yours, Maureen Arra Lloveras Barranta(Aya)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
唯一美中不足的是半夜三點,隔壁用力大敲自己的門,害我們也被吵起來
2019년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel staff were friendly and helpful also clean, buffet breakfast was good selection, and having 3 pools was great, we had ocean view room that had lovely view, and the room was a good size. Seven 11 supermarket was a 5 minute walk and close to shops and night market on a Tuesday and Friday
2019년 7월에 10박 숙박함
답변 제공: CRM 님, 2019년 8월 15일
Dear guest, Thank you very much for sharing your feedback with your recent stay. We're happy to see that you had a enjoyed the room, breakfast pools and view. Your kind words towards to team are really appreciated. We're all glad to be of service and we look forward to welcoming you again in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly. Enjoyed yhe option of 3 swimming pools. Grounds and room were spotless
2019년 6월에 10박 숙박함
답변 제공: CRM 님, 2019년 7월 24일
Dear guest, Thank you very much for choosing to stay with us and for your kind words towards the staff, pools and room. The tam and I look forward to welcoming you back on another occasion.

6/10 - 괜찮아요

AJ 님, Australia

가족 여행
좋아요: 청결 상태
As it was low season, there was a lot of maintenance work going on. This made it a little noisy during the day time when relaxing by the pool. Proximity to the beach and shops, eateries etc was very handy. The terraced design of the hotel is not really suitable for disabilities / wheelchair access. Up at the higher levels you get a really nice view of Karon Lagoon and Karon Beach and spectacular sunsets. We had a top floor sea facing room with balcony. The hotel staff at breakfast were really nice and made breakfast an enjoyable time. Disappointed on our departure when we paid 800 Baht for transport to the airport and were sent a hot taxi that had been sitting in the sun with the engine off. The taxi didn't cool down sufficiently for the entire trip and was like a sauna. Felt hot and bothered at airport arrival instead of refreshed.
2019년 6월에 11박 숙박함
답변 제공: CRM 님, 2019년 7월 15일
Dear AJ, Thank you for choosing to stay with us and share your experience. However, we are deeply disappointed to read your feedback and we did not deliver our usual high standards on this occasion. Please accept our sincere apologies from all the team. I have shared all your concern with our team for further improvements and we can prevent not meeting or exceeding our guest's expectation in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Es währe sehr schön, wenn man vor bzw. während der Buchung über die Renovierungsarbeiten im besagte Zeitraum in der Hotelanlage informiert würde. So, geht garnicht....morgens um 8.00 schon Bohr und Schleife arbeite ect. Baustelle direkt am Pool, dafür fahre ich nicht in Urlaub.....!!!
2019년 6월에 11박 숙박함
답변 제공: Matthias 님, 2019년 7월 15일
Sehr geehrter Gast, vielen Dank fuer ihre Rueckmeldung und dass Sie unser Gast im Best Western Phuket Ocean Resort gewesen sind. Wir koennen ihren Frust gut nachvollziehen und moechten uns fuer die entstandenen Unannehmlichkeiten herzlichst entschuldigen. Auf der anderen Seite seien Sie bitte informiert, dass wir jeden Reiseveranstalter in voraus ueber Instandhaltungsarbeiten in der Hotelanlage informieren. Trotz allem wuerden wir uns auf ein Wiedersehen im Paradies auf Erden " Best Western Phuket Ocean Resort" sehr freuen. Mit herzlichen Gruessen, Matthias Guest Relations Manager

10/10 - 훌륭해요

Adéle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service, friendly and caring staff.
2019년 6월에 8박 숙박함
답변 제공: CRM 님, 2019년 7월 4일
Dear Adele, Thank you very much for staying with us and excellent review. We eagerly await to your return. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함

8/10 - 좋아요

Anthony 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 13박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Nice and clean. Staff very accommodating. Good food.
2019년 4월에 9박 숙박함
답변 제공: CRM 님, 2019년 5월 17일
Dear guest, Thank you very much for staying with and for your kind words. We hope to welcome you back again soon at Best Western Phuket Ocean Resort. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

James H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10 out of 10
Second stay here , must say we enjoyed it . Breakfast is 10 out of 10 . Polite staff , clean rooms, 3 pools to choose from . Will be back next year ...
2019년 5월에 6박 숙박함
답변 제공: CRM 님, 2019년 5월 17일
Dear James, On behalf of the entire team, thank you for choosing to return for your 2nd visit and for sharing how much you feel at homes here. We aim to please and look forward to welcoming you back for your 5th visit and hopefully with your friends. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

Aleksandra 님, Санкт-Петербург

Разочарование
Расстроил меня Best Western. Полотенца серые, застиранные. Кровать вообще не соответствует 4 звёздам! Она жутко неудобная, пружинная! Подушки тоже самые дешёвые и отвратительные. В одном номере с потолка текло - поменяли. В другом муравьи - так они прислали уборщицу с дихлофосом. Хорошо, что снова поменяли номер. В общем впечатления не самые лучшие от данного отеля.
2019년 4월에 4박 숙박함

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic
It was fantastic to meany stairs but that didn’t matter after to days legs got used to it breakfast was fantastic
2019년 4월에 9박 숙박함
답변 제공: CRM 님, 2019년 5월 17일
Dear Nicholas, Thank you very much for staying with us and "fantastic" feedback. We hope to welcome you again for a future visit. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

THORBEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Allt var jättebra, trevlig personal, när till stranden
2019년 4월에 2박 숙박함
답변 제공: CRM 님, 2019년 5월 17일
Dear Thorben, Many thanks for your nice review. I'm happy to read that your overall stay was great. Hope to welcome you back again soon. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

MOHAMMAD NABIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ممتاز
الموقع رائع الخدمة جيدة النظافة جيدةجدا الراحة لم تكن كما يجب حيث كان ورشة صيانة قرب غرفتنا تحدث ضجيجا معظم اوقات النهار
2019년 4월에 3박 숙박함
답변 제공: CRM 님, 2019년 5월 21일
Dear ممتاز, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

Tor Øyvind Jørgensen

좋아요: 직원 및 서비스
Greit hotell med bra service. Mye eldre mennesker
Jevnt over greit hotell, men endel nivåforskjeller og mye trapper. Småskittent i kroker og mye svarte maur. Utsjekking er kl 12:00, men personalet slår av kjølingen på airconditionen til rommet ditt tidlig på morgenen den dagen du skal reise for å få deg raskere ut....
2019년 4월에 11박 숙박함
답변 제공: CRM 님, 2019년 4월 23일
Dear Tor, Thank you very much for taking your time to share your experience with us. We highly appreciate your comments and we will make every effort to improve further to meet our guest's expectations. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family holiday. Low price great position.
2019년 4월에 3박 숙박함
답변 제공: CRM 님, 2019년 4월 23일
Dear guest, Thank you very much for taking your precious time and sharing your review with us. We are delighted to read your wonderful feedback. We look forward to welcoming you back in the near future. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

YA-TING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
推薦入住
房間寬敞,外面又有一個大陽台可以曬衣服或是跟朋友坐在外面喝酒享受陽光,浴室很普通,要站在浴缸裡洗澡,水噴的外面地板到處都是,很不方便,電視畫質頗差,幾乎都是泰國節目,沒啥選擇性,飯店感覺蓋在山中,每次回去房間都要爬很多樓梯才能到達電梯處,但到達上面看到的風景真的很美,另外飯店內共有三個泳池,可供大家盡情游泳,早餐部分,餐廳沒冷氣,在裡面吃早餐真的頗熱,往往容易沒胃口,菜式方面還蠻多元可供選擇,還不錯吃,推薦大家入住!
2019년 4월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
Large property on many levels with one lift accessible after many steps, pointless. Pools ok, if anything too warm and although signs up, towel bed reserving from early doors! Resteraunt for breakfast pleasant enough, but waiting times for a table depend on being early to avoided the hordes of plate fillers! Staff a little abrupt compared to other Thai hotels we’ve stayed at. All in all, ok for the 4 nights we stayed but will stay elsewhere on our next visit to Thailand and that includes Karon Beach which we didn’t warm too.
2019년 4월에 4박 숙박함
답변 제공: CRM 님, 2019년 4월 23일
Dear guest, I'm sorry to heard that your stay did not meet your expectations. All of your comments have been taken up with our team for improvement and all issue that you address is very valuable for us. We sincerely apologize for this unpleasant experience and hope that you could give us another opportunity to serve you again at Best Western Phuket Ocean Resort. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

Sukri 님, KL, my

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was big enough. Got 2 tv's where my 2 child and 1 baby can watch their favourite cartoon while me and my partner can watch ours. Overall I love this hotel and will repeat stay here whenever we visit phuket again.
2019년 4월에 2박 숙박함
답변 제공: CRM 님, 2019년 4월 16일
Dear Sukri, Lots of thanks for sharing your review. The team an I are happy to see you had a good stay with us. Your confidence to return, based on the thins you described is well appreciated an we hope to welcome you again some day soon. Yours, Maureen Arra Lloveras Barranta (Aya)

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 4월에 6박 숙박함

6/10 - 괜찮아요

Kieran

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Balcony view was beautiful Pools and chairs plentiful Good breakfast buffet
2019년 3월에 4박 숙박함
답변 제공: CRM 님, 2019년 3월 15일
Dear guest, Thank you for sharing you experience with us. We are pleased to learn that you had a pleasant and comfortable stay. We appreciate your kind comments. We hope to welcome you back to Best Western Phuket Ocean soon. Yours, Maureen Arra Lloveras Barranta (Aya)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Nice breakfast, sheets were a little dirty, towels were old, close to beach
2019년 3월에 4박 숙박함
답변 제공: CRM 님, 2019년 3월 14일
Dear guest, Thank you for staying with us and for your time to write a review. We have noted your comments in regards with the sheets and will work for further improvements to make your stay more comfortable in the future. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 7박 숙박함

8/10 - 좋아요

Elin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nöjda
Bra läge på hotellet. Många trappor till de övre hotellrummen. Plats fanns dagligen vid poolen. Frukosten var sådär gällande pålägg och drycker.
2019년 2월에 10박 숙박함
답변 제공: CRM 님, 2019년 2월 21일
Dear Elin, Thank you very much for staying with. We are delighted that you satisfied with your stay with us, enjoyed the location, pools and breakfast. It would be a pleasure to welcome you back during a future holiday in the Land of Smile. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel exceeded my expectations. The staff were very professional and courteous and the hotel is very well managed. The view for the premium room is excellent, and the breakfast was amazing.
2019년 2월에 2박 숙박함
답변 제공: CRM 님, 2019년 2월 21일
Dear guest, Thank you for staying with us and for taking the time to share your great experiences with us and fellow travellers. We are pleased to hear that your stay was enjoyable and that we managed to exceed your expectations. We hope to have the chance to welcome you back soon. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Returned several times over the last 5 years Fabulous clean, excellent staff many who have been there for yrs. Nothing is too much trouble, they aim to please. Little construction near by but Not a problem to guests. Thank you so much for our 2 week stay. Will be back next yr xxx Shelley & Alan xxx
2019년 2월에 14박 숙박함
답변 제공: CRM 님, 2019년 2월 21일
Dear guest, Thank you so much for being our returning guest throughout all these years and taking the time your experience. Having experienced us through years, makes your feedback even more valuable. We're all glad you're happy here and look forward to continue serving you. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
+ grossflächiges und sauberes Hotel + gute Lage + feine italienische / thailändische Küche - Superior Zimmer renovierungsbedürftig - Badetücher teilweise Schmutzflecken - Klimaanlage direkt über dem Bett
2019년 2월에 13박 숙박함
답변 제공: CRM 님, 2019년 2월 19일
Dear guest, Thank you very much for choosing to stay with us and sharing your feedback. We are very pleased to learn that you are thoroughly satisfied with the location and restaurant services we provided. Your comment in regards with the room is well take noted for further improvements. We do hope that we have the opportunity to welcome you back in the very near future. Yours, Maureen Arra Lloveras Barranta (Aya)

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 14박 숙박함