일광욕 테라스

래드 브룩 인 여행 후기

2 out of 5
래드 브룩 인
5939 Route 7, Pownal, VT

이용 후기

5.4
평점 10 - 훌륭해요. 169개 이용 후기 중 11개" "
평점 8 - 좋아요. 169개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 169개 이용 후기 중 40개" "
평점 4 - 별로예요. 169개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 169개 이용 후기 중 41개" "

5.8/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Paul. 님, 2020년 1월 4일
Thank you for your positive feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Paul 님, 2019년 12월 10일
Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Paul. 님, 2019년 12월 18일
Thank you for your valued feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, good varied breakfast.. Mountain view
2019년 11월에 1박 숙박함
답변 제공: Paul 님, 2019년 11월 20일
Thank you for your feedback.

2/10 - 너무 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dump
This place was so disgusting, we left and found a better place to stay. It was terrible. Do not stay here. Shame on Hotels.com for doing business with such a place.
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Sabrina

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice people. Property very old. 1950's. Not kepted up to best conditions.
2019년 10월에 1박 숙박함
답변 제공: Paul 님, 2019년 10월 16일
Thank you for your feedback

6/10 - 괜찮아요

Joan

좋아요: 직원 및 서비스
Smoke smell
The room really smelled like smoke. It was inexpensive and the view was really pretty, but the allergy problems from the smoke smell weren't worth that.
2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lav standard
Det var det mest snuskede motel, vi har oplevet. Vi troede, det var en inn - i stil med de andre Inn’s vi havde booket. Men dette var langt under hvad vi havde forventet. Det var beskidt, skimmelsvamp på badeværelse og støvede tæpper. Vi kunne ikke komme hurtigt nok videre
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Paul 님, 2019년 10월 8일
Thank you so much for your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was dirty, specifically carpet and walls, bed smelled funny.
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Felt like I paid to much. I paid the same for two days at the beach. Location was great though.
2019년 8월에 2박 숙박함
답변 제공: Management. 님, 2019년 9월 2일
Dear Sir, We are sorry that you felt this way, our prices are usually the most competitive in the region. However, there are a few weekends which contribute to the peak season and this was one of them. We assure you that the next tie you stay you will find the best pricing. Best,

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very pleasant stay. All staff very accommodating all times of day. Room very clean
2019년 8월에 3박 숙박함
답변 제공: Paul 님, 2019년 8월 30일
Thank you so much for your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Horrible place!!! My adult children drove 3 1/2 hours home instead of staying. No outlet covers,dirty bathroom and floors. Air conditioner was blocked by the fridge which wasnt plugged in. Beds had plastic on them and very uncomfortable. Comforters were stiff and antique.
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 16일
Dear Sir, We apologize for the inconvenience your adult children faced!! Mattresses are covered by plastic to provide an additional layer of hygiene and security to our guests. Anyone having issues can contact the front desk and the room can be changed immediately. Also, regarding the cleanliness, if your children would have come to the front desk, we would have provided them with an alternate room of their liking or fixed their concerns. Thank you for your feedback!!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view of the mountains,and it was peaceful there hope to return in the fall,the owner was a super person to talk to as well as the rest of the staff. The wife and I enjoyed the stay.
2019년 8월에 3박 숙박함
답변 제공: Management 님, 2019년 8월 16일
Thank you so much!! We look forward to welcoming you again :)

2/10 - 너무 별로예요

Darius

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 16일
Dear Sir, Please share your reservation details so that we can look into what went wrong!

10/10 - 훌륭해요

StevenF.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish the pool was up and running. I loved the morning breakfast in motel grounds.
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 16일
Thank you sir, we look forward to welcoming you again!!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very uncomfortable, poorly managed hotel. I would never come back here again.
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 16일
Please share your reservation details so that we can look into what went wrong!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Book elsewhere!
Very dirty! Not well kept.. broken tiles and filthy blinds .. sand in the bottom of the toilet after being flushed and mold on the bathroom sink. Top blanket looked like it hasn’t been washed in a long while.. lamps dirty.. everything dirty.. Front desk was polite and nice but room was disgusting.
2019년 8월에 1박 숙박함
답변 제공: Paul. 님, 2019년 8월 5일
Kindly share your name or reservation number. All the rooms are recently painted. All the blankets and comforters are new. There is no mold anywhere.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 16일
Please share your reservation details so that we can look into what went wrong!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
It is pretty there in the mountains. It was accommodating enough.
2019년 7월에 2박 숙박함
답변 제공: Paul 님, 2019년 8월 2일
Thank you so much for your feedback. We will look forward to have you guys again.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice people and an “above and beyond” typical “Continental “ breakfast
2019년 7월에 1박 숙박함
답변 제공: Paul 님, 2019년 8월 1일
Thank u so much for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 7월에 1박 숙박함
답변 제공: Paul 님, 2019년 7월 24일
Thank you so much for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Very well organized and professional front desk. Clean, neat, odor free and a/c running beautifully at check in. Probably in the midst of upgrading a budget accommodation.
2019년 7월에 1박 숙박함
답변 제공: Paul 님, 2019년 7월 21일
Thank you so much for your valuable feedback. Hope to see you soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2019년 7월에 1박 숙박함
답변 제공: Paul 님, 2019년 7월 21일
Thank you so much for your feedback. We hope to serve you again soon

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we stayed in was quite dirty with a bad smell. We saw vermin in the room as well.
2019년 6월에 2박 숙박함
답변 제공: Paul 님, 2019년 7월 2일
Kindly provide us your booking details. We had a full motel during your stay and no one else reported seeing or smelled anything. If u were unhappy with the room, you could have informed us and we would have made ur stay as comfortable as possible including changing your room.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Paul 님, 2019년 7월 21일
Thank you so much for your feedback. Looking forward to your next visit soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함
답변 제공: Paul 님, 2019년 6월 18일
Dear Sir Can you provide us your reservation number.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is much nicer under new owners. A real full breakfast, very nice helpful staff.
2019년 5월에 1박 숙박함
답변 제공: Management. 님, 2019년 6월 4일
Thank you very much for your kind reviews. We look forward to welcoming you again. Best regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Management 님, 2019년 5월 16일
Thank you Matthew West. We are sorry for the inconvenience but cannot offer a free stay as you were expecting. You still got an amazing deal of $35 (approx.) for two nights where you destroyed our premium room fully.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cobwebs everywhere in rooms, amenities we're not clean, shower unsafe in first room and cold water in the next, rundown and not maintenanced properly. Management is neglectful and unhelpful. Worst place I've ever stayed at. Wouldn't recommend it to amyone
2019년 5월에 1박 숙박함
답변 제공: Management 님, 2019년 5월 17일
Thank you for your review Mr. Matthew West and your accomplice. We addressed your issue with the first room and offered a free stay in a premium jetted room. You and your partner didnt know how to operate a jacuzzi room and spoiled our entire room. We had it inspected and it was found a negligent operation on your behalf. Following which a full refund was offered which you refused to take. You were given a king room where you stayed another night and started to complain in the morning. You paid 35$ (approx.) for two nights with breakfast and still were complaining about the rooms and the management. We are sorry for the inconvinience.

8/10 - 좋아요

scott

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall a good stay. House keeping and staff where great. Room was clean except one of the bead spreads needed cleaning. Bathroom door stuck but was not a problem. Great layout for breakfast every morning.
2019년 4월에 2박 숙박함
답변 제공: Management 님, 2019년 5월 14일
Thank you very much Scott for your kind reviews. We look forward to welcoming you soon :)

8/10 - 좋아요

Peter 님, Lakeville, MA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean accommodations. Friendly staff. Refrigerator in room was a pleasant surprise.
2019년 2월에 1박 숙박함

8/10 - 좋아요

Alfredo 님, Hartford, CT

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Ladd Brook is very nice for a motel at its price point. The owner, Paul, was very friendly, and the office was clean and welcoming. The place has an old-timey ambience, and the nicest view of any budget motel I have stayed in. The room was clean, with no cigarette odor, and warm on a cold night, with no annoying noise from the heater. It had a small microwave and refrigerator. The mattresses were decent, the pillows thin, the low-thread-count sheets clean, the towels clean, small and scratchy. A look around revealed the shoestring maintenance characteristic of budget motels. The air conditioner, situated in a roughly framed hole in the wall, was surrounded by expanding foam. The bathroom was clean and basic. The bathtub floor had a raised topography, and sunk under my feet as I showered. Pieces of molding were missing or crudely cut. You get what you pay for, and I calibrate my expectations to match the price I pay. The room exceeded my expectations. My only serious complaint was that the hot water ran out at night. It was plentiful and hot in the morning when demand was presumably lower. It would be nice for them to have a system that can meet peak demand. Breakfast was basic, with coffee, bagels, cold cereal and the like. You will do much better at a cafe in Bennington or Williamstown, but it is good for a snack to get you going. This is, overall, a very nice place for the price, and I will consider staying there on my next trip to the area.
2019년 2월에 1박 숙박함

4/10 - 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hot water came out Brown from bathroom sink.
Hot water came out Brown from bathroom sink.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Lenward

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Management 님, 2019년 2월 11일
Thank you for your ratings, We are making improvements on the property and look forward to serving you better in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Management was very customer service oriented. Property was very old and worn.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Paul 님, 2018년 11월 22일
Thank you so much for your kind reviews.

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Inexpensive and comfortable.
The management were very attentive and eager to make my stay a good one. I stayed for 11 days.
2018년 10월에 10박 숙박함
답변 제공: Management 님, 2018년 10월 30일
Thank you Mr. Arthur. We look forward to welcoming you again :)

6/10 - 괜찮아요

tom

좋아요: 직원 및 서비스
according the price cannot complain.staff very friendly.from there have a nice view,also easy reach Williams College.
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 31일
Thank you for your feedbck Mr. Tom.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 30일
Thank you for the rating :)

8/10 - 좋아요

Maarten 님, Den Haag

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Zeer goede parkeergelegenheid. Dicht bij de kamer. Schoon bed. Ontbint was uitgebreider dan in andete motels die ik had bezoxht. In de nacht komt et wel af en toe een trein voorbij die toeterd. Dat is wel op een grote afstand. Mooi uitzicht op de nergen. Hangertjes voor de ramen maakten wel lawaai. Die hebben we er even afgehaald. Lelker bed en goed geslapen.
2018년 10월에 3박 숙박함
답변 제공: Management 님, 2018년 10월 30일
Thank you so much!! We look forward to welcoming you again :)

10/10 - 훌륭해요

Judy 님, Paoli, PA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute hotel tugged in the junction of MA and VT. Stunning view and convenient location. Very friendly staff.
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 30일
Thank you Judy. We look forward to welcoming you again :)

2/10 - 너무 별로예요

Rodney 님, Montclair, Ca

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The place is run down and out dated the pic of the place are so old nats and bugs in the room dont stay there if you can help it we check in late so we had to stay there payed with expedia so we had to suck it up for the night dont get sucker in like we did
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 30일
We are so sorry Mr. Rodney for your discomfort. We are addressing it right away.

8/10 - 좋아요

Terrence

좋아요: 청결 상태, 직원 및 서비스
Friendly, Simple, Basic, Dated Motel
Simple, clean, old school, dated motel. Friendly service. Continental breakfast is simple and basic but more than some others. Not a bad place to crash your head and take a shower.
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 18일
Thank you for your kind reviews. We look forward to welcoming you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 18일
Thank you for the rating. Weare striving hard to serve you better in the future. Regards,

10/10 - 훌륭해요

Ngoclan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to explore white mountain
Their service is exceptional. Right on the Kancamagus highway.
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 18일
Thank you for the review. We look forward to welcoming you again. Regards

2/10 - 너무 별로예요

Clifford

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
STAY AWAY!!!
This motel was a huge dissapointment. The location was nice, but upon arrival, the place gave a really bad first impression. Worn down, old gross pool, and it appeared as if there were full time residents living in a few rooms. Check in was easy, but when we got in..... first, the horrible smell of mildew or mold wafted through the door as we opened it. The carpet was stained and disgusting. It was very cold. 57 degrees. We turned the heat up. I could only get a WiFi signal outside, not inside. I let the front desk know and they said to wait five minutes so they could reset the router. Waited. Still no signal. And no heat. Went to the desk again. Told to wait 5 more minutes so they could bring another router and space heater. Waited. The other owner brought us to another room. WiFi signal was ok but no heat. Even worse carpet. Broken blinds in bathroom. Blood stains on the pillow cases. Loose particles and hair on the sheets. Disgusting smell. Rusty brown water in the shower. And cold. 57 degrees all night. My wife was concerned about the pillows so she covered it with her jacket. That jacket now smells like it was sitting in a moldy basement for 10 years. I’m sorry to leave a negative review, but this place is in dire need of renovation and maintenance and should be allowed to operate under its current condition.
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 16일
Dear Mr. Clifford We sincerely apologize for the inconvinience caused to you and your wife. We are the new management and completely agree that the place needs some renovation, we are working towards that. As for the pillows, we have addressed the issue to the housekeeping and the laundry which brings us fresh linen for every room. We would like to make it up to you and your wife, by giving you a complimentry stay at our jacuzzi room. Kindly give us another chance to serve you better. We apologize once again.

6/10 - 괜찮아요

Dean 님, NH

좋아요: 청결 상태, 직원 및 서비스
Room was nicer than Expected. Property needs to fix the drive way
2018년 10월에 1박 숙박함
답변 제공: Management 님, 2018년 10월 14일
Dear Mr. Dean Thank you for your kind reviews. We are the new management and trying to fix the place. The driveway shall be soon taken care of. Kind regards

6/10 - 괜찮아요

Ray 님, NH

좋아요: 직원 및 서비스, 객실의 편안함
The room had a smell of age, needed some sanding and painting
2018년 10월에 1박 숙박함
답변 제공: Ladd Brook Inn. 님, 2018년 10월 14일
Dear Mr. Ray Thank you for the feedback. We are the new management and working towards renovating the place and serving you the best we can. Kind Regards Management