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호텔 벨라스 아르테스 여행 후기

4 out of 5
호텔 벨라스 아르테스
Plaza Del Arroyo, 45, Jerez de la Frontera, Andalusia

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 11개" "
평점 8 - 좋아요. 32개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 5개" "
평점 4 - 별로예요. 32개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 1개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice hotel with helpful staff. The roof terrace has a lovely view of the cathedral.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Begoña 님, Valencia

좋아요: 청결 상태
별로예요: 직원 및 서비스
Es la primera vez que veo que en un hotel de 4* a partir de las 23h. no hay nadie de servicio y te dejan un teléfono para emergencias, además de haber una sola persona para recepción, desayuno...

8/10 - 좋아요

Hollie

좋아요: 청결 상태, 직원 및 서비스
Fantastic location
Very pleasant stay right in the heart of Jerez. Hotel is old fashioned and rooms need an up grade but very helpful friendly staff and a wonderful roof terrace overlooking the cathedral. You could not find an hotel better placed to see Jerez and enjoy the tapas

8/10 - 좋아요

Keith 님, London

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely hotel in the centre of the old town.
Lovely hotel in the centre of the old town. The hotel is currently being redecorated so a slight smell of piant etc remains. Breakfast a little basic, but filling and reasonable price. Freindly staff and right next to the arab baths which are a real treat.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Interesting old house, nicely retrofitted.
This turned out to be an excellent location during part of Holy Week because my room and the rooftop terrace overlooked the cathedral where the processions go. Very friendly and helpful staff.

10/10 - 훌륭해요

Lars Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Ricardo

좋아요: 직원 및 서비스
별로예요: 청결 상태

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location. It is always difficult find public parking, but they do have parking spot reserved on site (on the street front of hotel). We ended up finding public parking garage close by. Hotel is also next to the police station. We felt safe.

4/10 - 별로예요

Tony 님, South Pennines

별로예요: 숙박 시설 상태 및 시설
Not worth the 4-star rating
This is potentially a very good hotel, in a splendid building more or less under the shadow of the cathedral. When I arrived shortly after 1 pm, my room was not ready ("check-in from 12 noon") and the floor was still wet some two hours later. The advertised wi-fi throughout the hotel only worked properly in the reception area: the reception staff were obviously used to apologising for this problem. The TV did not work, allegedly because of a recent storm: later on I could get one channel without sound. The second day, my room had not been serviced by 14:30 (I like to siesta when the shops are closed when not doing anything important) and was finally cleaned around 17:30 - the following day was even worse with the room not having being serviced by 18:30. The reason for this became apparent quite early: the reception staff also cleaned the rooms and probably did other duties. A number of customers arrived only to find the they had to summon the receptionist who was busy elsewhere. Management should realise that if one person is doing two or more jobs, the standard of service will fall away and customers will vote with their feet. For a four-star hotel, the level of service - e.g. no porterage - was far below what I would have expected (indeed at my next two-star hotel the service was much better!). Jerez is a fine small city, well worth spending a few days, but there are much better hotels - I will not be using the Bellas Artes again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend away
Great location. Close to cathedral and bodegas, about 5 mins walking to main pedestrianised centre. Very helpful staff. thoroughly enjoyable.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central location - Jerez
good comfortable hotel across from cathedral. room was good with view. the toilet was a bit squashed in a corner but otherwise room good with huge tv. roof terrace seemed a bit neglected with dead plants but would have been a nice place to sit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Rustem 님, Brussels

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pleasant for stay
Hotel is in the excellent location, in the middle of old town and in front of the Cathedral. Personel are friendly. Room and bath are very clean. Airco is working well but no window for outside. The missing part, there is no car parking belongs to the hotel. Anyone who stays there he must park its car outside the Arch, for not payment . Otherwise he has to pay high rate or big fine.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Disappointing
Our room did not live up to expectations. The shower arrangement over the bath was poor, and water leaked on to the floor, despite the shower curtain being placed inside the bath. You couldn't open the curtains to the room, and the bedside tables were unstable. The bed which should have been fixed to the wall was loose. There were no tea or coffee-making facilities in the room.

6/10 - 괜찮아요

실제 이용하신 고객

2/10 - 너무 별로예요

ri 님, oslo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
max 1- 2 stjernesi
Dette hotellet må ha fått 4 stjerner for 20år siden. Vi bare dro fra dette hotellet,fant et nytt på egenhånd

10/10 - 훌륭해요

Ove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk til prisen
Skønt gammelt hotel, med sjove skæve gulve, noget er nyrenoveret. Stort værelse med antikke møbler. Centralt beliggende med politistationen og katadralen som naboer. Super personale.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location.
Wonderful to arrive in Spain and enter the Hotel Bellas Artes. Wonderful location, wonderful rooms and the Receptionists I think called Gemma and Anna (not sure if I have the names right.) but they were so helpful and went beyond duty as I could not find my rental car voucher. They helped sort it all out for me. Wonderful wonderful service. Will definitely stay again and again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centralt och tryggt
Ett mycket charmigt hotell i hjärtat av Cherez. Balkong ut mot det lilla torget och katedralen. Fri parkering på gatan utanför. Tryggt med polisen som närmaste granne. Trevlig personal i receptionen. Enkel men bra frukost med bl a goda ostar och god skinka.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great location, great hotel
lovely hotel right opposite the cathedral and tio pepe bodega. lovely staff and interesting rooms, old antiques gave it a really welcoming feel. def would return.

8/10 - 좋아요

Pollo 님, Paris, France

좋아요: 청결 상태, 직원 및 서비스
Joli et agreable
Tres joli hotel avec decorqtion agreable, tres propre et tres bien placé. Bons lits. Certaines lampes de la chambre ne fonctionnaient pas. Certaines chambres n'ont pas de fenetre...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
不便・不親切
大聖堂に近く、ティオペペ醸造所にも近くて、いいかなあと思ったのですが、観光や移動の中心からは離れていました。警察署の横なので安全と言えば安全かもしれませんが…。選んだ場所が悪かったのはこちらのミスとしても、「ガムテープありますか？」とホテルスタッフ４名に、時間差でバラバラに聞いた際「どこにあるか分らない」「無い」と返答され、結局使うことができませんでした。屋上が工事中でした。見本の写真は最上階の部屋とテラスで、実際の部屋とは随分違うようです。最も不愉快だったのは、スタッフの不親切さ。部屋のカードキーが作動せず、フロントの方にキーを変えてもらいましたが、それでもだめで、結局ドアー開ける用キーと、室内電気機器用キー２枚になりました。２枚渡された際もこの２枚の使い分けの説明がなく、部屋内での暖房を付ける際、など結局再度フロントスタッフを呼ばなくてはならないなど、とても手間のかかるホテルでした。

10/10 - 훌륭해요

Giuseppe 님, Granada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel muy bonito y óptima atención
El hotel nos ha encantado. Solo el sofá de nuestra habitación era un poco incomodo..aunque en otra habitación hasta vimos un bureao para escribir cartas si te apatece...Muy buena posición, y atención óptima con personal muy joven.

6/10 - 괜찮아요

Roger 님, Germany

좋아요: 청결 상태
Hotel is good but not excellent
Location of hotel is nice. WLAN did not work in two rooms (ground floor and first floor), Breakfast was offered to be included to the room rate before booking, but hotel charged breakfast because their reservation documentation did not show an included breakfast. in front of the hotel parking spots for free parking just for three cars but this spots were occupied all four days. Since we used a parking spot next to it we got a penalty ticket (€80). Fazit: Nice hotel, but three reasons to book this hotel were not reality: no included breakfast, no free parking, no WLAN connectivity. Therefore I would not book this hotel again.

8/10 - 좋아요

David 님, Scotland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied
The hotel is in a very good location and the staff were very friendly and helpful. The room (101) we had was - from what I noticed of one or two of the other rooms - fairly basic and not very spacious. The hotel was a good base and we would use it again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
para turismo esta bien, para trabajo no

10/10 - 훌륭해요

john 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Bellas Artes
This hotel has plenty of character, the staff are extremly helpfull, the location is superb, the only problem being the hotel only has 3 parking spaces, the nearest public car par is 10 minutes away which is a bit of a pain.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Bellas Artes i Jerez de la Frontera
Velbeliggende i centrum Charmerende men forfaldent Altandøre kunne ikke lukkes Ingen rengøring Udendørs jacuzzi lukket under hele opholdet pga reparation (foregik ikke)