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햄프턴 인 & 스위트 라파예트 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 라파예트
1910 S College Rd, Lafayette, LA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 666개 이용 후기 중 407개" "
평점 8 - 좋아요. 666개 이용 후기 중 213개" "
평점 6 - 괜찮아요. 666개 이용 후기 중 26개" "
평점 4 - 별로예요. 666개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 666개 이용 후기 중 11개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Daniel

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well kept fast customer service.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nancy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property old, but clean. Comfortable rooms, excellent breakfast, area with poo bags for dog walking.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kaitlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Ryan 님, Cedar Park

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

james m

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Janie

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 27일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Kyle

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about this property was great aside for the temperature in the room. No matter how low we set the thermostat, it would kick off and not get any cooler.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Frederick W

연인과의 여행
This Hampton Inn is rated adequate. Check in was poor. No rooms available at check in time which resulted in 25 people waiting in the lounge for their names to be called for a room. I always stay at Hampton Inn when traveling but will be looking for an alternative next time we’re in town for a concert.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Leigh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and nice

10/10 - 훌륭해요

Olivia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating staff, awesome hot breakfast.
2024년 2월에 2박 숙박함

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the breakfast and staff courtesy. Somehow got put in a suite room. Didn't care for the mod chrome and formica furniture or general bare look.
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Rob

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 12일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Thomas

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

LeTasha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This booking was last minute for a family death and it was perfect. The staff was super nice. The room was spacious and clean. The BREAKFAST what a way to start the day!!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Brian

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Carolyn

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Kourtlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 16일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

Lekeisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Excellent experience, highly recommended for stay.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, hotel was easy ascess to restaurants and canjun dome
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Diane

가족 여행
I was given no seniors discount! Kids unsupervised in room above us! Made noise 12 to 4 in the morning,loud, I called 4 times and went down stairs! Many people called and next morning at breakfast people complained about noise, running jumping breaking things? I have 10 grand children and we have never left kids unsupervised in a hotel room! I came to get away and I’m worse off than before I came! Very disappointed and won’t use Expedia again ! Was not allowed to receive a receipt either! A first! First time to disappointed in a hotel! Diane
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Diane, I am terribly sorry to hear about your experience with us. We are unfortunately unable to provide receipts when it is Expedia whom you have paid, we are also unable to modify any rates that are not booked directly through us.. Please call the hotel directly to discuss further.

6/10 - 괜찮아요

Broderick

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hotel needs to be remodeled.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shelton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 14일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Aaliyah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Showers need upgrading
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

MARIA

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Heidi

출장 여행
Just ok.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Audrey

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very bright, clean and spacious public spaces. Staff has been very friendly.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dorothy

2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Essie

연인과의 여행
Nice room. Comfortable bed. Good breakfast
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Mia

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Alan

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 19일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

RICHARD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service and clean rooms
We enjoyed the stay with friendly service and clean rooms.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Frank

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 19일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Kathy 님, Jena

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2nd time to stay here and we'll be back. Easy check in, great location, lots of restaurants close by
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Victor

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family & I stayed two nights here & it was a really good experience overall. Everyone was polite and nice from the desk staff to the housekeepers. The rooms were comfortable and had a fresh smell. The beds were very comfortable as well. My children enjoyed the added feature of the nightlight in the bathroom & I loved the fact that the door slid open between the bathroom and closet to allow that light to come into the sleeping area. I hate the feeling of a super dark hotel room & this made the room feel super comfortable. The continental breakfast selection was superb & the eating area was super clean! There was an issue with our toilet and maintenance was sent quickly. The issue was fixed quickly as well. Extra towels were also requested & came quickly. The downsides for me are as follows: no microwave in our room & the bathroom floor was sticky and possibly dirty (since my feet showed signs of it when I stepped into the shower). However, I appreciated the refrigerator in the room. Overall, it was a great experience & we will be back if we’re in the area again.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Desiree

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 20일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Getaway
I really enjoyed my stay. The atmosphere was pleasant.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Chris

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 12일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Shea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice property, friendly staff. Very welcoming & helpful.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Kathy 님, Jena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lady at front desk was very polite and helpful
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Christian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 6일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 - 별로예요

Yolanda

아이를 동반한 가족 여행
Was not able to check in due to their system being down. Had to make other arrangements. Will be refunded in 7-10 business days.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Virgil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Handle was broken on sliding door. Doorstops did not keep handle from banging into frame of bathroom door.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Karin

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 12일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 - 너무 별로예요

Sofiane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel à fuir, accueil plus que moyen et chambre sale. Nous avons eu un sofa très sale avec cheveux et traces de précédents locataires… Nous avons du changer nous meme les draps…

10/10 - 훌륭해요

Philippe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 8일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place wonderful staff
2023년 7월에 3박 숙박함

4/10 - 별로예요

Toni 님, Gonzales

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 8일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team