Location could not be better: literally one block from where the (endless: 8?) escalators bring you up from the train station AND one or two blocks from the Medieval walls of Siena.
We got a room with a deck: WOW! So lovely to sit at the little table with our bottle of wine and enjoy the views.
The staff is outstanding. Every single person we interacted with, from reception to breakfast service to cleaning staff were absolutely lovely, thoughtful, welcoming.
Our room was not big but with the deck? Felt like we had a great space. Bathroom was nice, closet had a safe (always appreciated), a kettle with teas & coffee also in the room. For North American tastes the bed was firm: but pretty typical for Italy.
The breakfast was very good, with lots of variety and a nicely laid out buffet.
All in all an excellent choice for visiting Siena.