외관

모텔 6 헌츠빌, 텍사스 여행 후기

2 out of 5
모텔 6 헌츠빌, 텍사스
122 I-45, Huntsville, TX

이용 후기

6.2
평점 10 - 훌륭해요. 788개 이용 후기 중 144개" "
평점 8 - 좋아요. 788개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 788개 이용 후기 중 173개" "
평점 4 - 별로예요. 788개 이용 후기 중 135개" "
평점 2 - 너무 별로예요. 788개 이용 후기 중 150개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Victoria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn't like the fact that my bathroom was clean..Toilet had feces in it..Shower wasnt cleaned hair left in shower..The bed sheets was fresh (was changed out from previous vistor)
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

10/10 - 훌륭해요

Krystal

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Front desk agent was the lady with tattoos very very helpful gave me n my sister a late check out n was very understanding thank you 🙏
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 26일
Dear Guest,Thank you for your kind words! We're delighted to hear that our front desk agent provided you and your sister with excellent service during your stay. We're glad she could accommodate your request for a late check-out and that she was understanding of your needs. We'll be sure to pass along your appreciation to her, as recognition of outstanding service is always appreciated. We look forward to welcoming you back again in the future!

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 23일
Dear Guest,Thank you for taking the time to share your wonderful rating. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Cynthia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First room -room 155 In building number 2 Had roachs in it Baby one up to adult So I went to lobby and request another room Gentlemen Moved us to building number 1in front of hotel It was better but the shower drain was clogged and runs in the floor Was not a good experience Won’t stay at this hotel again Poor condition
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

6/10 - 괜찮아요

Micseanorna

연인과의 여행
Property ok to lay your head no bells and whistles
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Dear Guest,Providing the highest level of hospitality is our number one priority. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

angela

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They steal
My necklace got stolen the lady is hateful didn't want to look for it I got put off theirs bed bugs and internet doesn't work wash machines doesn't work The biggest they steal
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Hi Angela,We promptly investigated your claim and found that the hotel staff along with the manager looked for your necklace but it was nowhere to be found. Our primary goal is to provide all guests with an enjoyable experience. We take matters like this very seriously and always resolve them as soon as possible. Your rest of the concerns are duly noted and our team hopes to have another chance to serve you better!

4/10 - 별로예요

Elmer

단체 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ice machines did not work. Room was dusty Mattresses are worn-out
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Dear Guest,We are very sorry to hear about the inconvenience caused. Please note that your concerns have been passed on to our management for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Nathan

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 10일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Brenin

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 28일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Mary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant staff
2023년 11월에 6박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 20일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

2/10 - 너무 별로예요

Tracy

출장 여행
별로예요: 편의 시설/서비스
The room was extremely dirty. Roaches on the floor, paint on floor, not swept. Shower floor nasty and stained. Had to stand on towel in shower. Outlets on nightstand did not work. Sink sprayed water at you when turned on.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 20일
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 7박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Mary

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 - 괜찮아요

April 님, Royse City

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people working here are amazing but the amenities were not functioning. No ice was closed. Door to my room did not shut fully at the top and the bottom just at one or the other handicap accessible shower. Had the shower installed out of reach facilities were dirty, no rails near the handicap accessible toilet for transferring. And the non-smoking room had an ashtray upon ride and cigarette burns on the comforter
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Rogelio

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I left the next morning. I will leave it at that!
2023년 10월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,Your business is very important to us and we value your feedback. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 - 너무 별로예요

Kelly

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 - 너무 별로예요

Osung

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Unpleasant and disgusting site
I stayed upstairs but on getting in I went to use the toilet behold it was filled with farces and not flushed and that was the first time of experiencing such .I called the lady attendant downstairs so she came in and saw it herself before calling someone (a man) to fix it up .
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff at check in.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

4/10 - 별로예요

Christy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The arrival was great the staff was friendly. We did request a room with 1 queens size bed and ended up having to get 2 doubles due to the overbooking. Once we got into our rooms, the bed covers on both beds had burn holes in them, mind you we were in a non-smoking room. The beds were extremely hard. I originally booked another hotel in town, but apparently there was a water main break so my original reservations was cancelled and this was the only thing that I could find. I will only stay here again as a last resort.
2023년 9월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Trent

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No fridge or microwave no water pressure in shower
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 11일
Hi Trent,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Staff was friendly nice stay .. bathroom could use a little cleaning but stay overall pleasant
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 11일
Hi Traveler,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 - 괜찮아요

Talana

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
It was under a remodel.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Courtney

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cheapest but disappointing
For the price, you get what you get. Motel 6 used to be a nice place to stay and this one was renovating. There is only one way to get to motel and the entrance road needed to be fixed. The room smelled of cigarettes and every time you opened the bathroom door, the smell was stronger and I had a baby and family with me. After we got home ended up washing all our clothes and extra blankets and pillows we brought with us. Reserved a deluxe room with a fridge and microwave but didn’t have one. Don’t think we will be staying there again.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 14일
Hi Courtney,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Gwen

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 19일
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

MARY

가족 여행
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kelly

2023년 8월에 1박 숙박함

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Carissa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We had to get a refund. Room bedding was dirty and smelled awful. The smoke smell was so bad.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mani

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The water was running for ever in the bathroom/toilet and it was so noisy and we could not sleep. The shower water flow was terrible and no hot water.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Mani,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Alicia

The room I was assigned the bed was broken, there was hair in the shower floor, towels and they wouldn’t move me to a different room.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 12일
Hi Alicia, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 - 너무 별로예요

Bonnie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I extremely dirty trash boxes and mattresses outside around the building. Customer service was on drugs and using foul language, I chose not to stay and ask for a refund. He said he would credit it and to call this company. I’m having a problem finding the number. But they really need to come off your list of properties. Truly, it was really not safe For anyone
2023년 7월에 1박 숙박함

4/10 - 별로예요

TED

좋아요: 직원 및 서비스
별로예요: 청결 상태
No Tub, hard to get to It was clean
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 28일
Hi Ted,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

6/10 - 괜찮아요

Will

출장 여행
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

CORRINE

Great
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 24일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Grzegorz

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Barney

출장 여행
Was an ok so so one night stay
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 24일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Luis

2023년 4월에 4박 숙박함

8/10 - 좋아요

Lisa 님, Ocean

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good for what I needed- staff very pleasant and helpful
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 5일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

Taylor

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Was only able to have one key to the room.
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 5일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Sonya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property smelled like weed.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 25일
Hi Sonya,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Zachary

2023년 4월에 12박 숙박함

10/10 - 훌륭해요

Vanessa

2023년 3월에 1박 숙박함

4/10 - 별로예요

Faye

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not at all clean, non-guests in parking lot at all times just watching
2023년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 29일
Hi Faye,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
2023년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staying in a dump
When we got there, the office person was not a people person. He told me I could not pay as Hotels.com told me I could. The room had a smell like someone had been smoking in it. We learned that they had full maid service only every 3 days. Towel exchange and waste basket dumping only. I had to go find the bath items when we got back. The water pressure was too high. No microwave or mini refrigerator. This is absolutely our last time to use this motel 6.
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

WILTON

단체 여행
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

EDWIN

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything about it. The room was filthy. I spent over $100 in cleaning and pest control supplies to clean it and eliminate the roach problem. The roaches never went away and the room's odor reappeared daily. The refrigerator worked poorly as did the microwave, which were also disgusting. There are smokers in adjacent rooms who smoke several times a day. That cigarette smoke permeated the room and got on all of my clothes, food, dishes and utensils. The owner of the property should not be allowed to remain in the hospitality business.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pest control needed
The check in process was great the room was nice but after we went to bed the german cockroaches came out everywhere in the bathroom, headboards, walls and trash cans but my niece stayed in the room next door and she did not see any
2023년 1월에 1박 숙박함