표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 87개 이용 후기 중 40개" "
10 - 훌륭해요
40
평점 8 - 좋아요. 87개 이용 후기 중 23개" "
8 - 좋아요
23
평점 6 - 괜찮아요. 87개 이용 후기 중 9개" "
6 - 괜찮아요
9
평점 4 - 별로예요. 87개 이용 후기 중 11개" "
4 - 별로예요
11
평점 2 - 너무 별로예요. 87개 이용 후기 중 4개" "
2 - 너무 별로예요
4
8.2/10
청결 상태
7.4/10
편의 시설/서비스
7.6/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
Christine
2024년 4월 9일
Staff very courteous and professional!
Christine
2024년 4월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 4월 9일
Thank you for the wonderful review. We are very please you enjoyed your stay with us.
10/10 - 훌륭해요
Eliseo
2024년 3월 9일
Eliseo
2024년 3월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 4월 9일
Thank you. I am please to hear that you enjoyed your stay here.
4/10 - 별로예요
pratik
2024년 3월 6일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
pratik
2024년 3월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 3월 7일
If you would like to discuss what you did not like about your stay, please call the hotel directly so I can address any potential issues.
10/10 - 훌륭해요
Ana
출장 여행
2024년 1월 8일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay, is quiet, and comfortable, I like the kitchen, it has plates, glasses, silverware for a good breakfast.
Ana
2024년 1월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 2월 23일
We are happy to hear that you had a nice stay with us.
10/10 - 훌륭해요
Joao
연인과의 여행
2024년 1월 7일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great reception at the front desk, extremely friendly.
Joao
2024년 1월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 2월 23일
Thank you so much. We are pleased that you enjoyed your stay with us.
10/10 - 훌륭해요
Caroline
2024년 1월 2일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Caroline
2023년 12월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 2월 23일
Thank you! So glad that you enjoyed your time here with us.
10/10 - 훌륭해요
Ashley
2024년 1월 1일
좋아요: 청결 상태, 객실의 편안함
Comfortable stay, household necessities available, cleanliness 10/10, easy location, reasonable price, awesome management. Will be staying again. Only recommendation is be considered a 10 star hotel. Fabreeze plug ins for the win!
Ashley
2023년 12월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2024년 2월 23일
Thank you so much for the wonderful review. We are glad that you enjoyed your stay with us. Please come back anytime!!!
10/10 - 훌륭해요
Jesse
2023년 12월 25일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Jesse
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!
10/10 - 훌륭해요
jeanne
2023년 12월 6일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean,quiet and close to everything!!
jeanne
2023년 12월에 2박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 12월 8일
Thank you Jeanne for your review. We are pleased to hear you enjoyed your stay with us.
10/10 - 훌륭해요
Erik
2023년 12월 4일
I liked the solitude
Erik
2023년 12월에 2박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 12월 5일
We are pleased to hear that you enjoyed your stay with us.
8/10 - 좋아요
Ross
출장 여행
2023년 11월 14일
좋아요: 청결 상태
Property was nice. Rooms updated. Bathrooms old and the mattress was terrible.
Ross
2023년 11월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 11월 27일
Thank you for the review.
4/10 - 별로예요
Eddie
2023년 11월 13일
Eddie
2023년 11월에 3박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Please let us know if we could have done anything better. The team works hard to provide the best possible stay for all of our guests. We hope to hear from you soon. Thank you
10/10 - 훌륭해요
George
2023년 11월 13일
George
2023년 11월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 12월 5일
Thank you for your review. Glad that you enjoyed your stay with us.
10/10 - 훌륭해요
Vânia
2023년 11월 12일
Vânia
2023년 11월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 12월 5일
Thanks for the great review.
4/10 - 별로예요
JOSE
출장 여행
2023년 10월 27일
좋아요: 편의 시설/서비스
There was no person at the front desk. They left the key on a box, which was ok.
1. Once I entered the room, I tried to leave and the door never locked.
2. There was someone else singing very loud in another room, and there was nobody to complain with.
3. The bed was not a very good quality. It was a bit hard to get comfortable on the type of mattress..
JOSE
2023년 10월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 31일
Every guest is given a Guest Service sheet that has our after hours phone number on it. There was also a card in with your room keys that had a number to notify staff via text message. We also have several signs in the lobby with our after hours phone number in case of emergencies. If you had reached out, we would have asked the other guest to stop singing, and been able to fix the door if there was an issue with the lock. Thank you for your feedback.
10/10 - 훌륭해요
Jeff
2023년 10월 25일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Jeff
2023년 10월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 31일
Thank you. We are glad that you enjoyed your stay with us.
10/10 - 훌륭해요
marty
2023년 10월 23일
marty
2023년 10월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 25일
Thank you for the review. We are pleased to know you enjoyed your stay with us!
10/10 - 훌륭해요
Jay
연인과의 여행
2023년 10월 17일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and room were beautiful and clean!!
Jay
2023년 10월에 2박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 17일
Thank you for your very kind words. We are so pleased that you enjoyed your stay with us.
4/10 - 별로예요
Meghan
2023년 10월 16일
Meghan
2023년 10월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 31일
Thank you for the review.
2/10 - 너무 별로예요
gerry
2023년 10월 7일
별로예요: 숙박 시설 상태 및 시설
Showed up after a ten hour drive to find out that they overbooked and had no room’s left. I spent the night in my car with my son. Called manager the next day only to be laughed at THE WORST CUSTOMER SERVICE EVER
gerry
2023년 9월에 2박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 7일
We were not overbooked, your reservation was cancelled after attempting to charge your credit card several times, it was declined due to insufficient funds. I did attempt calling you for another card, and your phone was not in service. I did inform Expedia, that the reservation was being cancelled. When you called the next day you informed me that you did find another hotel & even told me the cost. You then became hostile and threatened me, at which time I did end the call.
10/10 - 훌륭해요
Gia
2023년 10월 7일
Gia
2023년 10월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 31일
Thank you for your review.
6/10 - 괜찮아요
William
2023년 9월 25일
좋아요: 청결 상태
Nice kitchen, if a bit cramped. Window shades are nearly useless. Had to drape the bedspread over the window to block the light from street lights. And the room had two high-intensity wall lights. Weird. It was like trying to relax in an operating room.
William
2023년 9월에 1박 숙박함
6/10 - 괜찮아요
diane
2023년 9월 24일
별로예요: 청결 상태
The bed was comfortable. The pillow covers were old. The bathroom flor was warped and smelled of mold. The carpet felt dirty. Yikes
diane
2023년 9월에 1박 숙박함
6/10 - 괜찮아요
Justin
가족 여행
2023년 9월 22일
별로예요: 청결 상태, 객실의 편안함
Apts that call them selves a hotel
I have never stayed at a hotel that the front desk closes at 3-6??? It was odd. Remote control needed batteries tv didn’t work had to go buy batteries for it to work? No one picks up phone if you need anything???? And people living there ? It was a welfare hotel!!! Not sure don’t stay here
Justin
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 25일
Justin-On Saturdays our lobby does close at 6pm. We would have been more than happy to replace the batteries to your TV at no charge. We do provide guests with an after hours phone number in several areas in the lobby to call with any emergencies and have maintenance on site to assist our guests.
8/10 - 좋아요
Albert
2023년 9월 18일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Albert
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 19일
Thank you !! Glad you enjoyed your stay with us!!
10/10 - 훌륭해요
Susan
출장 여행
2023년 9월 11일
좋아요: 청결 상태, 객실의 편안함
Susan
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 17일
Thank you Susan. I am very happy that you enjoyed your stay with us!!!
10/10 - 훌륭해요
Daniel
2023년 9월 10일
Daniel
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 10월 2일
Thank you for your review.
4/10 - 별로예요
Roberta 님, Avondale
가족 여행
2023년 9월 8일
별로예요: 숙박 시설 상태 및 시설
Air conditioner was so noisy, it was hard to sleep. They need a curtain on their window to keep all their parking lot light out. The door was hung crooked and let in all the hallway light. No water pressure. I was disappointed to say the least. Honestly, I want my money back as I didnt sleep all night due to noise and brightness of room at night.
Roberta
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 17일
Roberta-sorry that you felt the A/C unit was too loud. We do have Maintenance on site and could have fixed the issue if you had let us know during your stay. Thank you for the feedback.
10/10 - 훌륭해요
Michael
연인과의 여행
2023년 9월 7일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beverly the manager could not have been kinder and the young lady that checked me in the noght before was incredibly sweet.
Michael
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 19일
Thank you for the great review. So happy that you enjoyed your stay with us!!!
4/10 - 별로예요
Teresa A
가족 여행
2023년 9월 6일
Overcharged and disappointed!
The place is shabby - went thru a slap dash renovation and smells of chemicals. Booked thru this site and was given price. When I arrived they asked for cc & drivers licence. I hesitated to give cc but figured I would check receipt when I left. Did not happen - no one around when I checked out so left figuring any problem I would resolve at home. They added a charge to my bill of $52+. When I called about it - they said Mass Lodging tax but I had already paid that with Hotels.com. My cc company is handling this now but the customer service was extremely lacking. DO NOT GIVE THEM YOUR CC.
Teresa A
2023년 8월에 3박 숙박함
2/10 - 너무 별로예요
Joseph
2023년 9월 5일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
In the lobby sitting here’s like jack ass
Joseph
2023년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 5일
Joseph-you were called and texted with our after hours check in procedure. We also have several signs up with the number to call with any lock-out issues/questions. Two guests have informed me that you were playing on your cell phone an expected THEM to call the number for you. If you did not provide us with the appropriate phone number to contact you, then I guess that is why you had to wait for assistance. One informed, a staff member came right out to assist you.
8/10 - 좋아요
C
2023년 9월 1일
C
2023년 8월에 2박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 21일
Thank you for the review.
10/10 - 훌륭해요
Jeffrey
2023년 8월 19일
Jeffrey
2023년 8월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 9월 17일
Thank you Jeffrey. Glad that you enjoyed your stay with us.
10/10 - 훌륭해요
Marissa
2023년 8월 15일
좋아요: 청결 상태
The pillows were a bit flat but overall it was very nice
Marissa
2023년 8월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 8월 18일
Thank you for your review. We are glad that you enjoyed your stay with us.
10/10 - 훌륭해요
Lynn
2023년 7월 29일
Lynn
2023년 7월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 8월 20일
Thank you. We are glad you enjoyed your stay with us.
8/10 - 좋아요
Philippe
출장 여행
2023년 5월 14일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would definitely stay here again... Solid B hotel with great features and well located near shopping eating and highway access...
Philippe
2023년 5월에 9박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 5월 14일
We are glad that you enjoyed your stay and hope to see you again soon. Thank you for taking your time do do a review.
8/10 - 좋아요
Norman
가족 여행
2023년 5월 5일
좋아요: 청결 상태, 객실의 편안함
Norman
2023년 5월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 5월 11일
We are glad that you enjoyed your stay. Thank yo for taking the time to do a review.
10/10 - 훌륭해요
Erik
2023년 2월 4일
Erik
2023년 1월에 3박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 3월 6일
We are happy that you enjoyed your stay with us. We thank you for taking the time to do a review and hope to see you again soon. Have a great day.
8/10 - 좋아요
Nicole
출장 여행
2023년 1월 29일
좋아요: 숙박 시설 상태 및 시설
The rooms are newly remodeled, and they updated most important elements, however, some elements of the remodel were short cuts, like painting of the shower and bathtub that isn’t holding up as well. It was clean am I stay was pleasant.
Nicole
2023년 1월에 5박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 2월 2일
We are happy that you enjoyed your stay with us. We thank your for taking the time to do a review. Have a wonderful day.
10/10 - 훌륭해요
Brittany
2023년 1월 20일
Brittany
답변 제공: Residences at Solomon Pond 님, 2023년 11월 6일
Thank you for the nice review!
8/10 - 좋아요
Anne
2023년 1월 9일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beverly was fantastic calling me the nite I was to arrive which was good because I was very confused on where I was going. She advised there is NO breakfast. She did say there was Starbucks in lobby did not mention must pay. Got in room and there was no coffee pot. No pepper/salt/sugar. No real kitchen items but a few plates, cups, utensils. In the AM; I was able to get a clearer picture of hoe the Residence works now so no worries since I was only staying one nite. Overall; it was a good experience but will email Mgmt on signage suggestions.
Anne
2023년 1월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2023년 1월 9일
We thank you for your review and hope that you had an enjoyable stay and we look forward to your suggestions. Please come see us again soon.
10/10 - 훌륭해요
Luis
가족 여행
2022년 12월 23일
좋아요: 청결 상태, 객실의 편안함
Excellence
The fact that the lobby is closed by 8pm without clear and upfront statement in Hotels.com was not a good experience.
The place itself is excellent with friendly and professional staff.
Luis
2022년 12월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2022년 12월 25일
I do apologize for any inconvenience that we may have caused. We will look at the site and make any corrections. We are glad that you enjoyed your stay other than that and we hope to see you again soon.
6/10 - 괜찮아요
Annette
2022년 12월 21일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The only problem was the distinct odor which made it difficult to sleep. The room smelled awful.
Annette
답변 제공: Residences at Solomon Pond 님, 2022년 12월 21일
I am sorry that you did not enjoy your stay. We would like the opportunity to make it up to you. If you are in the area again please call and speak to a manager and let him know that you were unhappy with your last visit and we will do everything we can to make your stay a great experience,
2/10 - 너무 별로예요
Michelle
2022년 12월 15일
Michelle
2022년 12월에 1박 숙박함
10/10 - 훌륭해요
Annette
가족 여행
2022년 12월 9일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cozy and peaceful place to stay.
Annette
2022년 12월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2022년 12월 11일
We are very happy to hear that you enjoyed your stay with us. We hope that you will come back and see us again soon.Have a great day.
6/10 - 괜찮아요
James
2022년 12월 4일
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevator to second floor to bring up luggage
James
답변 제공: Residences at Solomon Pond 님, 2022년 12월 5일
I do apologize that we did not have an elevator at the property. Next time you book with us please call and ask for a unit on the first floor. We hope that you enjoyed your stay otherwise. Have a great day.
8/10 - 좋아요
saribell
2022년 12월 1일
saribell
10/10 - 훌륭해요
Jean carlos
단체 여행, 출장 여행, 가족 여행
2022년 11월 20일
좋아요: 청결 상태, 객실의 편안함
It was great! I love the place
Jean carlos
2022년 11월에 1박 숙박함
8/10 - 좋아요
Wendy
가족 여행
2022년 11월 6일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was smaller than expected.
Would stay here again if in the area.
Wendy
답변 제공: Mitch 님, 2022년 11월 17일
Thank you so much for your feedback Wendy. It is great to hear you did enjoy your stay. We would love to have you back, please do not hesitate to reach out if you need anything at all in the future, the team is always here to help. -The Residences at Solomon Pond
8/10 - 좋아요
Ralph
출장 여행
2022년 9월 21일
좋아요: 청결 상태, 객실의 편안함
A perfectly fine business location
It was a good experience. Not the first time using the property. Have front desk help till around 8 PM after that all doors are locked there is a coffee machine I’m not sure about any other vending options. It is a very quiet and pristine hotel not much in the way of amenities but clean
Ralph
2022년 9월에 1박 숙박함
답변 제공: Residences at Solomon Pond 님, 2022년 9월 21일
Thank you for taking the time to do a review and we are so happy that you enjoyed your stay and look forward to seeing you again soon. Have a great day.