테라스/파티오

소텔 피사 타워 여행 후기

3 out of 5
소텔 피사 타워
Piazza Daniele Manin, 9, Pisa, PI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 868개 이용 후기 중 450개" "
평점 8 - 좋아요. 868개 이용 후기 중 304개" "
평점 6 - 괜찮아요. 868개 이용 후기 중 79개" "
평점 4 - 별로예요. 868개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 868개 이용 후기 중 12개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

YOOSIN

2023년 12월에 1박 숙박함
답변 제공: ines 님, 2024년 2월 1일
Dear guest, we are sorry for the bad review. If we had known the nature of the problems we would have found a solution.Until next time!

8/10 - 좋아요

HAN LIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

Jinhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

10/10 - 훌륭해요

chaehee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
very friendly staff. Clean room!
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Sik 님, 대한민국

별로예요: 객실의 편안함
피사의 사탑에 가깝고 가격 적당. 침대 불편하고 동네 약간 불안.
피사의 사탑에 걸어서 갈 정도로 가깝고, ZTL 외곽이어서 차량을 가져갈 수 있습니다. 다만 침대 스프링이 약해서 너무 불편하고, 밤에 다니기는 조금 불안한 지역입니다.

8/10 - 좋아요

John 님, New York

The staff is welcoming and helpful, gave me a map and explained where to find everything I was looking to see and do. Great location.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A little delay getting into our room but staff was very accommodating. So close to the tower and duomo area that we could see it from our room.
2024년 4월에 1박 숙박함
답변 제공: Ines 님, 2024년 4월 7일
Thank you very much dear for your review,we are happy that you enjoyed your stay

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is situated right next door to the Tower, you literally walk out of the door, through an arch and the whole Cathedral and Tower piazza are in front of you.
2024년 3월에 1박 숙박함
답변 제공: Ines 님, 2024년 4월 7일
Thank you very much dear for your review,we are happy that you enjoyed your stay

6/10 - 괜찮아요

Mercedes Ascaso

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in a separate building (which I did not realised I had booked until the day) and therefore there was no hotel staff at arrival after hours. Location really good (walking distance from Piazza dei Miracoli), good space for the 4 of us, good beds for a night sleep (which is all we used it for) and staff helpful. However, the property status of repair was poor (mould and plaster bubbling and flaking off, a broken roller shutter, unkept outdoor communal areas) and next to a construction site, so at 8am I was woken up by excavators and power drills, which in addition to being very loud, were shaking the building like in an earthquake.
2024년 4월에 1박 숙박함
답변 제공: Ines 님, 2024년 4월 7일
217 / 5.000Risultati della traduzioneRisultato di traduzioneDear guest,thanks for the review.We are very sorry that you were not satisfied. Unfortunately, the building next door or above is not our responsibility, as are the construction sites.We hope to see you again soon

10/10 - 훌륭해요

Adriana

2024년 3월에 1박 숙박함
답변 제공: Ines 님, 2024년 4월 7일
Thank you very much dear for your review,we are happy that you enjoyed your stay

10/10 - 훌륭해요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: ines 님, 2024년 3월 20일
Grazie molte gentile :)Speriamo di poterla ospitare nuovamente!

8/10 - 좋아요

Fabio

연인과의 여행
We stayed here for 1 night. The pros are that it is literally a minute walk from the Leaning tower. We arrived at the property at 12pm but unfortunately could only check in at 2pm. The receptionist however was kind, helpful and allowed us to store our bags in the luggage room whilst we went to grab lunch. Check in was smooth and we had the pay €5 euro city tax (although it said €1.50 each on the wall 🤔) which we weren’t aware of but not a problem. As we went into our room on the 1st floor, we were pleasantly surprised with a nice room. There was a fridge, hairdryer, an extra pillow, a coffee machine as well as Netflix on the TV which is something we haven’t had in previous hotels. The negative about the hotel was that you could hear a lot of noise. The main noise especially whilst sleeping was a weird pipe noise, as if someone was flushing the toilet and it was making a noise after but this was every 5-10 minutes which wouldn’t go away. This affected mine and my partners sleep as it was constant throughout the night. The heated rail stayed on in the bathroom which made the room quite hot and then when I turned the air con on for 10 mins, it then wouldn’t turn off. Eventually it did. If you are looking for a convenient stay local to the leaning tower of Pisa this is a great hotel. Just a shame about the noise over night ( I hope was just a temp issue)For a 3* star hotel the room is nice and would have been a pleasant stay if there was no noise.
2024년 2월에 1박 숙박함
답변 제공: ines 님, 2024년 2월 21일
Dear guest,Thank you so much for your wonderful review. We are happy to have made your stay a pleasant one.I'm sorry about the room, if you stayed an extra night (since the problem was at night) we would have changed it for you.The tourist tax has recently increased by one euro, we haven't had the opportunity to change the sign yet, you can still check online.We hope to have you as a guest again

8/10 - 좋아요

Nyssa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute room with updated bathroom. Was a bit noisy. Excellent location and friendly staff.
답변 제공: ines 님, 2024년 2월 21일
Dear guest,We are sorry for the noise, unfortunately (and fortunately) we are in the most populated square in Pisa.We hope to have you as a guest again, maybe the first time I will give you a room on the first floor,See you soon

10/10 - 훌륭해요

Norton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Espetacular localização para visitar o Campo Santo, Catedral e a Torre. Hotel muito bom !!!
2024년 1월에 1박 숙박함
답변 제공: Ines 님, 2024년 2월 1일
Estimado huésped, ¡nos sentimos honrados y felices de haberlo hecho sentir bien!Esperamos verte de nuevo

10/10 - 훌륭해요

Hasan 님, richardson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: ines 님, 2024년 2월 1일
Dear guest, we are honored and happy to have made you feel good!We hope to see you again

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect stay for the price. Good value for money. Excellent communication from the staff. Some have mentioned the annexe being down a dark alley, I think you can ignore this negativity, it was perfectly quiet and safe, even in winter. We would definitely return.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jigna

2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 12월 3일
Thank you so much for the wonderful review, we are sorry that we were still finishing the improvements.We really hope to see you again soon!Ines

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location. Noisy floors. Patrons not considerate of noise levels (NOT the hotel’s fault). Shower intermittently hot, cold. But, staff are super friendly, helpful.
2023년 11월에 1박 숙박함
답변 제공: ines 님, 2023년 11월 17일
Thank you very much dear guestYour opinion is always important to us

8/10 - 좋아요

Naomi

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 11월 9일
Thank you for your kind review, we hope to host you again in the near future.

8/10 - 좋아요

S

가족 여행
좋아요: 청결 상태
When you come out of the hotel, you can go to Pisa entrance in a minute. Railway station justv10 minutes walk. Very goodlocatio, if you dont want to walk more.
2023년 10월에 2박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 11월 9일
Thank you for your kind review, we hope to host you again in the near future.

2/10 - 너무 별로예요

Robert

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bait and switch. At check-in they told us the room was not in the same building. They walked us a few blocks away down a dark alley and took us to an old dirty room. Felt very sketchy. We said we didn’t like and and wanted a refund. They said they would see what they could do on a refund. We left and drove to Florence. The next day they emailed refusing a refund. This place is a scam.
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 11월 3일
Dear Guest, Thank you again for choosing HOTEL PISA TOWER. We value feedback as we believe our customer reviews help us improve the service we provide. We would like to point out that, as our staff explained in person, every time our Customers book online, the booking portal always highlights the location and description of the rooms (e.g.: Quadruple Room; Budget Quadruple Room SEPARATE BUILDING) and the prices change accordingly, so that our Guests can feel free to choose the type of room that best meets their needs. you have been assigned the room you booked as indicated in the reservation. Regarding the cleanings, we would like to inform you that after you checked out our staff entered the room to check, and it was found clean and unused, our staff was not informed about this kind of problem and, since you did not like the room, we also suggested a free change of the room with a bigger one, your part declined and did not accept.We are so sorry to hear that you were unable to take advantage of all the services we offer. The satisfaction of our customers is what drives all the staff of the Hotel Pisa Tower. However, we hope to host you again in the future. Kind regards, HOTEL PISA STAFF.

10/10 - 훌륭해요

Gail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This delightful hotel is situated just steps from the Leaning Tower (40 seconds walk apparently). It’s so easy to enjoy the area at night or during day time hours. The staff were so welcoming and hospitable. Loads of options to dine and to explore. We would certainly stay here again.
2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 11월 1일
Thank you very much dear guest, customer feedback is always useful and rewarding for us!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bra läge men
Bra läge men kallt vatten och dåligt tryck i duschen
2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 11월 1일
Thank you very much dear guest, customer feedback is always useful and rewarding for us!I'm sorry for the inconvenience. If informed, the reception could have contributed to a room change

10/10 - 훌륭해요

Philippa

2023년 10월에 4박 숙박함
답변 제공: ines 님, 2023년 11월 1일
Thank you very much dear guest for your feedback, hope to see you again

6/10 - 괜찮아요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location to “Leaning Tower of Pisa”, shopping and restaurants. A very convenient location.
2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 10월 29일
Thank you very much dear guest every review is important to us! Until next time

10/10 - 훌륭해요

Mai Na

2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 11월 17일
Thank you very much dear guestYour opinion is always important to us

8/10 - 좋아요

Lorayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel súper bien ubicado, sales a la calle y ahí mismo ves todos los monumentos, a solo 15 pasos. No son muchas habitaciones lo que te hace sentir como que estás en una casa. Las atenciones en la recepción fueron muy buenas. En sentido general muy buena opción
2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 10월 26일
Muchas gracias querido huésped, tu opinión es muy importante para nosotros.

8/10 - 좋아요

Eoin

2023년 10월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 10월 24일
Thank you for your kind review. We hope to have the opportunity to host you again in the near future!

10/10 - 훌륭해요

Cunningham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed at the annexe and it was very very clean. Ideal location for us and Ines ( I think she is the Manager) was very helpful in assisting at check in and getting us transport. We will definitely use the hotel again
2023년 10월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 10월 24일
Thank you for your kind review. We hope to have the opportunity to host you again in the near future!

2/10 - 너무 별로예요

Lien Mai Thi

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not good at all, to dirty
The room was 200meters from the hotel, it is like a appartment. The room was really dirty and when We came and open the room, it was more then 30 mosquito And we have to use the tower to kill it. The floor was dirty and the bed was not clean. In the shower head it was mold everywhere. Yeah hear voice when people come up the elevator. This was not good place to be for Family and kids
2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 10월 18일
Dear Guest, thank you for choosing the Hotel Pisa Tower and for leaving your personal review. The opinion of our Guests is very important to us as we continuously improve the quality of the service we offer. We are sincerely sorry to hear, however, that your stay was not entirely comfortable. The reception, if informed immediately, could have checked with our maintenance if there were any problems and provided you with a free room change since the one you stayed in did not meet your needs.Regarding room cleaning and maintenance, please note that our housekeeping staff works very hard to clean the rooms and public areas of the hotel. We also carry out frequent inspections for necessary maintenance and cleaning work in our rooms and it is rare to find anything that is not working properly. We thank you once again and would love to welcome you in the future to try to change your opinion of us. Kind regards, HPT

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful little place, excellent location and communication was great, especially as we had to check in after midnight.
2023년 10월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 10월 14일
Thank you very much dear guest for your excellent review.We are happy that you enjoyed our stay

10/10 - 훌륭해요

Jaime E

2023년 10월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 10월 14일
Thank you very much dear guest for your excellent review.We are happy that you enjoyed our stay

10/10 - 훌륭해요

Nanci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quaint building with character and architecture. Steps from the entrance to the Piazza del Duomo. Ideal for a quick visit to the Piza Tower and other attractions.
2023년 10월에 1박 숙박함
답변 제공: ines 님, 2023년 10월 3일
Thank you very much dear guest for your wonderful review,We hope to host you again!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel at Pisa Tower
Nice hotel and perfect location to Miracle Square/ Pisa Tower. Hotel Desk Manager was great, quick layout of area, good locations to visit and general tourist info that was helpful!
2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 10월 3일
Thank you very much dear guest for your wonderful review,We hope to host you again!

10/10 - 훌륭해요

Nahid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is absolute amazing. It’s literally one minute away from the tower but shockingly that isn’t the best part about this hotel. What really stood out was the staff. They were incredibly reliable and friendly. The woman at the front desk was so kind it was remarkable. She helped us with our bags, gave recommendations to restaurants, stored our bags, and called us a taxi when we were leaving. It was honestly remarkable. The hotel room was nice, clean, and spacious as well! 10/10 would recommend again.
2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 30일
Thank you very much for your very kind comment, we are very happy to have made your stay pleasant.We hope to see you soon,Ines

10/10 - 훌륭해요

Ava

좋아요: 청결 상태, 직원 및 서비스
Loved this, the tower is Pisa is within walking distance. It’s the perfect walking spot with kids. We didn’t need a car or any form of transportation, you simple walk out the hotel into the park to view the tower. There are many restaurant options by the tower. Loved this location.
2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 30일
Thank you very much for your very kind comment, we are very happy to have made your stay pleasant.We hope to see you soon,Ines

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely stunning!
I booked a room for myself and my mum at late notice, I booked a double bedded room as that was all they had left. I emailed them directly after booking to ask if they were able to supply me with an additional camp bed for the room. They replied within 10 minutes of my request explaining they had reshuffled some rooms and provided us with a room with a double and single bed- perfect! We arrived early for check in but were able to leave our bags at the reception. The location couldn’t have been better, it was more than we could have hoped for! We had a walk around Pisa and headed back to the hotel an hour later to get our room. The room was large, specious, bright and spotless! We then headed down to the back garden which was tranquil and a great place to relax for a while. Overall, the customer service was incredible, the location is fabulous and the room was immaculate. Overall we were extremely happy with our stay and will be returning and recommending to all our friends and family. Thanks again!
2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 30일
Thank you so much for the wonderful review, we are very happy with it.We hope to have you back again!Good dayInes

8/10 - 좋아요

Jaime E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 9월 27일
Thank you for staying with us!

10/10 - 훌륭해요

Ariadne

2023년 9월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 9월 27일
Thank you for staying with us!

8/10 - 좋아요

Jaime E

2023년 9월에 2박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 9월 27일
Thank you for staying with us!

8/10 - 좋아요

Tatiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 22일
Thank you so much Tatiana for your review!I am happy that your stay with us was pleasant.We hope to have you back as a guest!Ines

8/10 - 좋아요

Marsha 님, Plymouth

2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 20일
Thank you very much dear guests for your excellent review.We are happy to have made your stay pleasant.We hope to see you again soon.SincerelyInes

10/10 - 훌륭해요

Dr Robert M

2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 17일
Thank you very much dear guest for your excellent review.We are happy that you enjoyed our stay

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Recomendado
Excelente ubicación
2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 17일
Muchas gracias querido huésped por su excelente reseña.Estamos felices de que haya disfrutado de nuestra estancia.

10/10 - 훌륭해요

MISS

2023년 9월에 1박 숙박함
답변 제공: ines 님, 2023년 9월 17일
Thank you very much dear guest for your excellent review.We are happy that you enjoyed our stay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 9월 14일
Thank you for your kind review!

10/10 - 훌륭해요

Sanaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super bra läge och mycket fräscha rum. Välnärt ett besök
2023년 9월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 9월 10일
Thank you for your kind review!We hope to have the opportunity to host you again in the near future!

8/10 - 좋아요

Mats

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: ines 님, 2023년 9월 6일
Thank you very much dear guest for your review.We are delighted to have made your stay enjoyable!

10/10 - 훌륭해요

Ing-Marie

2023년 8월에 1박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 8월 31일
Thank you so much for your review!We hope to have the pleasure to host you again in the near future.

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of this hotel is amazing for the Tower, Cathedral etc! Staff were incredibly friendly and helpful!
2023년 8월에 2박 숙박함
답변 제공: HOTEL PISA TOWER STAFF 님, 2023년 8월 28일
Thank you so much dear guest, you don't know what pleasure you give us, we are delighted to have made your stay pleasant!We look forward to seeing you again!