Short-staffed at the front desk. Had to wait about 5 minutes for someone to show up when we checked in. Perk - they had lemonade and cookies to keep us occupied.
Had some noisy families that let their kids play tag in the halls and we were right next to the stairs, so there was a lot of running/stomping up and down. When I tried to call the front desk to complain after "quiet time," I found our line did not go thru. I walked down to make complain in person. I have to say, once a complaint was made, the desk clerk did take things into their own hands and the noisey antics ceased almost immediately. (THANK YOU!!)
Overall, a nice stay although I think the price was high for what we paid for.