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베이몬트 바이 윈덤 휴스턴/웨스트체이스 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 휴스턴/웨스트체이스
2950 W Sam Houston Pkwy S, Houston, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1204개 이용 후기 중 490개" "
평점 8 - 좋아요. 1204개 이용 후기 중 405개" "
평점 6 - 괜찮아요. 1204개 이용 후기 중 130개" "
평점 4 - 별로예요. 1204개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 1204개 이용 후기 중 92개" "

8.0/10

청결 상태

8.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Dong myeong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good
This is my favorite hotel. I stay this hotel when I am on business trip in Houston. I do Love this one.
2021년 1월에 7박 숙박함

10/10 - 훌륭해요

YONG OH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치에 있는 깨끗한 숙박업소입니다. 주변에 많은 편의 시설이 있어 매우 좋습니다.
2018년 11월에 3박 숙박함
답변 제공: General Manager 님, 2019년 1월 14일
귀하의 체류에 대해 알려 주셔서 감사합니다. 우리는 당신이 그것을 즐겼다는 것을 듣게되어 기쁘게 생각합니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed this place for five days to visit ool and service companies in Houston. The location is fantastic that it took at most twenty minutes to visit the companies on the Energy corridor. Service was great! Breakfast was nice, too. Room was clean and neat for all days.
2017년 12월에 5박 숙박함
답변 제공: Lynda 님, 2017년 12월 12일
Thank you for taking the time to comment about the quality of your visit to the hotel, we sincerely appreciate candid comments from our guests. Glad you enjoyed your time here at the hotel and hope to welcome you back soon.

10/10 - 훌륭해요

young 님, kor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편안한 호텔
넓고 깨끗한 객실입니다 호텔은 오래되었으나 유지관리를 잘 해서인지 상당해 깨끗하였습니다 하지만 오래된 카페트로 팬을 끄면 약간의 곰팡이 냄새가 남니다 주변의 쇼핑시설이 많이 있으며 무엇보다 홀푸드마켓이 가까이 있어 편리했습니다

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice for the price
nice for the price, kind crew.

8/10 - 좋아요

Gerardo Guadiana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
El desayuno es muy simple
2024년 4월에 1박 숙박함
답변 제공: Baymont Management Team 님, 2024년 4월 17일
Thank you for your feedback, the staff and I hope you stay with us again.

2/10 - 너무 별로예요

Jeffrey

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Never stayed
2024년 4월에 3박 숙박함
답변 제공: Baymont Management Team 님, 2024년 4월 17일
Thank you for your feedback, the staff and I will work on the necessary changes needed.

10/10 - 훌륭해요

Silvia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Baymont Management Team 님, 2024년 4월 17일
Thank you for your feedback, the staff and I will work on the necessary changes needed to improve on your service.

8/10 - 좋아요

Eduardo Antonio

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bueno
2024년 4월에 3박 숙박함
답변 제공: sharlene 님, 2024년 4월 8일
Thank you for your feedback, the staff and I hope you stay with us again.

2/10 - 너무 별로예요

Tiawanda

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like their rooms. They were dirty. They did not have any body wash in the bathroom. Our toilet bowl moved around when we tried to sit down. That dirty carpet that they have in the rooms needs to go. Go with hard woodfloors. The walls was not clean. Looks like someone put makeup all over the bathroom light fixtures. The curtains was really nasty and had holes in them. The room smells so bad. There was only one big drying towel. Our room was dirty when we walked in. My mom was too shame to ask for another one. The guest above us was rude. Walking hard all night above us. I even tried to call the front desk. No answer. Really. The only thing was good at this place was the customer service and how clean the inside and the outside was. That will be the only thing i give 5⭐️ for. When i go and stay at any hotel. We always bring our own towels, soap and azz paper. Sad. But we do. Next time we will just go to a hotel that has room service, restaurants, and bars inside. I also have pictures if you need to see for yourself. I won't be back. I won't ever tell anyone about this place. We did feel safe over there. There are a lot of homeless people around that area. Dallas doesn't allow that at all. They have a place for people like them. The best part is that they do have a lot of lights in the parking lot and on property. But I just feel better if they did a better job with their everyday rooms. If I am staying for a day, a week or a month. They need to do better.
2024년 3월에 3박 숙박함
답변 제공: sharlene 님, 2024년 4월 6일
We do apologize for any inconveniences you experienced. I will look into this matter.

8/10 - 좋아요

Maria

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The checkin process was easy. The property was well lit and clean. Breakfast was good.
2024년 3월에 2박 숙박함
답변 제공: sharlene 님, 2024년 3월 19일
Maria,Thank you for your feedback, the staff and I look forward to you staying with us again.

10/10 - 훌륭해요

Wayne

출장 여행
The room so clean and fresh
2024년 3월에 5박 숙박함
답변 제공: sharlene 님, 2024년 3월 19일
Wayne,Thank you for your feedback, the staff and I look forward to you staying with us again.

10/10 - 훌륭해요

Jackie 님, Devine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was quiet, clean, and nice rooms!
2024년 3월에 2박 숙박함
답변 제공: sharlene 님, 2024년 3월 11일
Thank you for your feedback, the staff and I look forward to you staying with us again.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: sharlene 님, 2024년 1월 29일
Thanks Jonathan for your feedback, the staff and I look forward to you staying with us again.

2/10 - 너무 별로예요

LaToya

별로예요: 청결 상태, 객실의 편안함
Not so good would not recommend
My stay was not good you could tell thus room had not been rented in awhile it was dusty and the refrigerator was dirty literally could wipe dirt out of it. The closet door was hanging on barely off track and the bathroom was rusty with pai t peeljng off the tub area
2024년 1월에 2박 숙박함
답변 제공: sharlene 님, 2024년 1월 16일
LaToya,Thank you for your feedback, the staff and I are making the necessary changes needed to improve on this issue. We do value your feedback and we hope you would give us another chance to show you our improvements.

10/10 - 훌륭해요

Ethesham

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: sharlene 님, 2024년 1월 11일
Thank you for your feedback, the staff and I look forward to you staying with us again.

8/10 - 좋아요

Cecilia

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: sharlene 님, 2024년 3월 11일
Thank you for your feedback, the staff and I look forward to you staying with us again.

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: sharlene 님, 2024년 1월 11일
Thank you for your feedback, the staff and I look forward to you staying with us again.

6/10 - 괜찮아요

Dirk Pieter

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: sharlene 님, 2024년 1월 11일
Thank you for your feedback, the staff and I look forward to you allowing us to do a better job at guest service. We look forward to you staying with us again.

2/10 - 너무 별로예요

Rodolfo

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel the door not have a safety lock and the bathroom door is not locked and we are not recommend this hotel
2023년 11월에 1박 숙박함
답변 제공: sharlene 님, 2024년 1월 11일
The staff and I are sadden to hear you did not have a good stay. Our maintenance department did look into the issue.

6/10 - 괜찮아요

Hector

가족 여행
People that no was huesped in hotel, come front the streets to eating the breakfasts that’s supposed to be for the huésped. Rooms with to many people inslde and doing strange sounds up to late mide night.
2023년 11월에 4박 숙박함
답변 제공: sharlene 님, 2024년 1월 11일
Thank you for your feedback, the staff and I are doing all we can to assure the safety of our guest and will take your comments into consideration and make the necessary changes needed.

6/10 - 괜찮아요

Koleeda

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: sharlene 님, 2024년 1월 11일
Thank you for your feedback, the staff and I are working on our service recovery and will make the necessary changes needed.

8/10 - 좋아요

Preethi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Marlon

출장 여행
좋아요: 청결 상태, 객실의 편안함
Better than the last time!!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Baymont Management 님, 2023년 10월 27일
Thank you for choosing the Baymont Westchase. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Danyiel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and went above and beyond
2023년 10월에 1박 숙박함
답변 제공: Baymont Management 님, 2023년 10월 27일
Thank you for choosing the Baymont Westchase. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

Ana

별로예요: 청결 상태, 숙박 시설 상태 및 시설
They are such of liets I book my reservation and paid for it even paid for some type of insurance so that it would warranty my room and when I got there they had rent it my room and gave me a different one I spend the most worst night next day I left and this is the date they haven’t refund my money back from my other night that I didn’ sleep in iasm for a refund and still haven’t hear from them I don’t recommend this place at all !!!!!!
2023년 10월에 2박 숙박함
답변 제공: sharlene 님, 2023년 11월 3일
Ana,Thank you for your feedback, I will look into this matter and reach out to you as soon as possible.

10/10 - 훌륭해요

Danyiel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing and caring and the managers are amzibg as well
2023년 10월에 2박 숙박함
답변 제공: sharlene 님, 2023년 11월 3일
Danyiel,Thank you for your feedback ,the staff and I are grateful and we look forward to you staying with us again.

6/10 - 괜찮아요

Carlos

출장 여행
Water pressure is normal now.
2023년 9월에 1박 숙박함
답변 제공: sharlene 님, 2023년 11월 3일
Carlos,Thank you for your feedback, I will look into this matter and we look forward to you staying with us again.

6/10 - 괜찮아요

Karen

2023년 9월에 3박 숙박함
답변 제공: sharlene 님, 2023년 11월 3일
Karen,Thank you for your feedback the staff and I look forward to you staying with us again.

10/10 - 훌륭해요

Valeria

2023년 10월에 1박 숙박함
답변 제공: s 님, 2023년 11월 3일
Valeria,Thank you for your feedback, the staff and I look forward to you staying with us again.

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태
No tener una persona que hable español, para un hotel deja mucho que desear
2023년 10월에 1박 숙박함
답변 제공: sharlene 님, 2023년 11월 3일
Thank you for your feedback, the staff and I will make the necessary changes needed to improve our service.

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: sharlene 님, 2023년 10월 5일
Thank you for your feedback, the staff and I look forward to you staying with us again.

8/10 - 좋아요

Elizabeth

2023년 9월에 2박 숙박함
답변 제공: Baymont Management 님, 2023년 10월 27일
Thank you for choosing the Baymont Westchase. We are glad you enjoyed your stay.

8/10 - 좋아요

Russell

가족 여행
별로예요: 편의 시설/서비스
This is a great low budget hotel option near Westheimer Road and NRG stadium. The neighborhood is a little rough, but the property is secure and safe. The rooms are large, old and outdated, there are visible stains on the carpet and furniture, but it is also as clean as possible and accommodating. Rooms have microwaves, mini refrigerators, sink and coffee set-ups. Hotel staff were polite upon check-in, snack purchase and check-out. We didn't eat but there is free breakfast available. Wheelchair accessible entry, room, bathroom and shower. $50 incidental fee returned within 4 days.
2023년 9월에 2박 숙박함
답변 제공: sharlene 님, 2023년 10월 5일
Russell,Thank you for your feedback, the staff and I are working on making the necessary changes needed around the property. We do look forward to you staying with us again.

6/10 - 괜찮아요

Sibat

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Bathroom shower was terrible No elevator Only one dust bin in the bathroom
2023년 9월에 2박 숙박함
답변 제공: sharlene 님, 2023년 9월 19일
Thank you for your feedback, the staff will make the necessary changes needed.

6/10 - 괜찮아요

Rommel

출장 여행
좋아요: 객실의 편안함
Rooms with special needs
It was an ok since i came in late and had to rush for a meeting. But i didnt know they were calling me back to transfer from the room that i was booked and checked in to accomodate another guests. But since i had also low vision at night that room was helpful for me. They shouldnt let rooms specifically meant for disabled guest be book by anyone or open to regular other than disabled guest. Rom
2023년 9월에 1박 숙박함
답변 제공: Baymont Management 님, 2023년 9월 19일
Good morning thanks for staying at the Baymont. The call was just a courtesy to notify you that the specific disable room picked was not available due to the guest extending their reservation but you were still given a room for disabled guest.

6/10 - 괜찮아요

Jimmy

가족 여행
We checked in after 10pm and was sent to a room that was not ready to be checked into. The bed was not made and towels were on the floor in the bathroom. The room we actually checked into was acceptable, but could have been cleaned better. Housekeeping did not check to see if we needed towels, toiletries, etc. Breakfast was good, but I still had to climb stairs for the ice machine since the one on the ground floor was out of service.
2023년 9월에 2박 숙박함
답변 제공: sharlene 님, 2023년 9월 18일
Thank you for your feedback, the staff and I make the necessary changes needed to improve on cleanliness.

10/10 - 훌륭해요

Johne

2023년 7월에 2박 숙박함
답변 제공: Baymont Management Team 님, 2023년 9월 15일
Hello, we are glad you enjoyed your stay. we hope you come back and stay with us again.

8/10 - 좋아요

Garrett

출장 여행
좋아요: 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Baymont Management Team 님, 2023년 9월 9일
Thanks for you 8/10 review we hope you come back again.

2/10 - 너무 별로예요

Sherry

ill feeling
When we pull up to the office, we saw a few people smoking in front which make my mother in law and wife felt ill cause we have kids with us. I went inside and requested to cancel but the gentleman refused.
2023년 9월에 1박 숙박함
답변 제공: sharlene 님, 2023년 9월 5일
I do apologize for this issue and I will address this with my staff and will make the necessary changes.

10/10 - 훌륭해요

Harold

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: sharlene 님, 2023년 9월 5일
Thank you for your feedback, the staff and I look forward to you staying with us again.

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is well maintained. However, there's transients milling about close to the property.
2023년 8월에 1박 숙박함
답변 제공: sharlene 님, 2023년 8월 30일
Thank you for your feedback, the staff and I look forward to you staying with us again.

8/10 - 좋아요

Devon

좋아요: 청결 상태, 객실의 편안함
Staying alone
Had a good visit will go back
2023년 8월에 1박 숙박함
답변 제공: Thurman 님, 2023년 8월 23일
Hi, the Baymont team is happy to hear that you had a good visit. Come back anytime.

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 8월에 1박 숙박함
답변 제공: sharlene 님, 2023년 8월 14일
Thank you for your feedback, we look forward to you staying with us again.

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is right across from my destination.
2023년 8월에 1박 숙박함
답변 제공: sharlene 님, 2023년 8월 14일
Thank you for your feedback, the staff and I look forward to you staying with us again.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a lovely room with plenty of room but, above all, I was overwhelmed by the friendliness of all the staff. I’d most definitely go back there again.
2023년 7월에 2박 숙박함
답변 제공: sharlene 님, 2023년 7월 19일
Thank you for your feedback, the staff and I look forward to you staying with us again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
The room did not look like it was advertised. Our room was very old and run down. The restroom is very small. The water was brown every time I turned on the water on the shower and bathroom sink. The bed was comfortable.
2023년 7월에 1박 숙박함
답변 제공: sharlene 님, 2023년 7월 18일
Thank you for your feedback, the staff and I are working on improving our guest experience and conditions. We would love for you to stay with us again and have a better experience.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 객실의 편안함
“Very Relaxing and Rewarding”
2023년 7월에 1박 숙박함
답변 제공: sharlene 님, 2023년 7월 10일
Gary,Thank you for your feedback, the staff and I are pleased to hear you had a great stay. We look forward to you staying with us again.

6/10 - 괜찮아요

John

가족 여행
Affordable
Hotel condition and amenities need update, room is clean but needs upgrade badly especially the bathroom, looks like 1980s. Bed is clean and comfortable, AC is cold, carpet needs clean, pool is great, only 2 floor hotel, close to many restaurants and shops on Bellaire rd and Vietnamese town, good price, front desk is super nice.
2023년 6월에 2박 숙박함
답변 제공: sharlene 님, 2023년 7월 6일
John,Thank you for your feedback, the staff and I are working on making the necessary changes needed.