비즈니스 센터

오요 호텔 휴스턴, 텍사스 - 메디컬 센터/NRG 스타디움 근처 여행 후기

2.5 out of 5

이용 후기

4.0
평점 10 - 훌륭해요. 373개 이용 후기 중 43개" "
평점 8 - 좋아요. 373개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 373개 이용 후기 중 37개" "
평점 4 - 별로예요. 373개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 373개 이용 후기 중 237개" "

4.0/10

청결 상태

5.2/10

직원 및 서비스

3.8/10

편의 시설/서비스

3.8/10

숙박 시설 상태 및 시설

3.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Yosvel

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
lo peor de todo fue que expidea no me ayudó a resolver el problema aun pagando mi protección de viaje
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Hector

연인과의 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed in hotels, motels and rooms all over the world, even 3rd world countries. This was the absolute worst place i have ever seen. We entered the room and we left told them to keep the money. Soda cup on top of drawer, ac did not work, and extremely dirty.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kayelle Lamae

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place ever never stay here
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Jesus

Not even have the opurtunity to stay , no rooms available, have to look for another hotel
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Giroid

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches and flies everywhere. Walls so thin you can hear the neighbors conversations. Very unprofessional had to wait an hour to get in my room that was booked hours before i arrived. No hot water the heater didn't work. Will never book oyo hotels again.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Manuel

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Llegué el día de mi check in y había un par de personas afuera fumando hierba, entré y el lobbie era lo mismo, sobre el front desk una hija con la leyenda que si necesitaba asistencia llamada a un número, una persona que llegó antes que yo se estaba quejando del mal servicio del hotel, estuve 23 minutos esperando a alguien, nadie llegó, decidí ir a otro hotel! Si tienes oportunidad de llegar está calificación y piensas quedarte aquí, busca en otro lado. Afuera está inundado de homeless y drogadictos ni tu auto estará seguro. Es una pena que Expedia no verifique los establecimientos, en mi caso que siempre llego a los check-in de noche, es imposible ya solicitar la cancelación porque pasó el tiempo límite, por eso recomiendo buscar otra opción, hay mucho mejores por unos cuantos dólares en el área de san antonio
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sadae

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water, roach infested, strangers knocking at door and no comforter just sheet to cover just with.
2024년 2월에 7박 숙박함

2/10 - 너무 별로예요

Tha amilli

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches, Housekeeping is very rude and will not refresh your room, the management does not answer the phone after hours because he is in his room sleeping, yes he stays on property and this hotel is supposed to be 24hours. They do not accommodate any of your needs of something goes wrong in your room. TERRIBLE PLACE TO STAY!!!! Do not waste your time.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

SONJAY

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Olivia

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are dirty look nothing like the pictures. The roof is caving in the floors are dirty the rooms smell
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Diana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Listing pictures do not match actual rooms . Also , having street people bang at your door is very highly likely to happen . Super inconvenient
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Ricardo 님, Torreón

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible, den de baja esta propiedad de Expedia ya.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jeremy

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t stay in this hotel. Homeless camp in the parking lot of the building. People sleeping in bushes along the side of building. Not safe for a family, my wife was approached by panhandlers when we arrived. Never even checked in.

2/10 - 너무 별로예요

Jackie

별로예요: 청결 상태
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Robyn

2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Omar

2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

earnest

Did not check in. Hotel said the sent email to let us know that booking was cancelled. Do not charge my card for this.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Kameron

They don’t have room for me because of 4 room has flood
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jose

I got double booked and I’m currently waiting
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

kimmarie

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not fit for stay! Photos posted are not the room at all not sure where they came from! Should not be offered as a hotel especially for tourists
2023년 12월에 6박 숙박함

2/10 - 너무 별로예요

Ruben

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joshua

2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

DONALD 님, Houston

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is NOT an OYO property it is a place called Rest Up Inn. They had roaches on the walls and beds and holes punched in the walls. There are homeless people and drug addicts hanging around outside. I immediately went to the front desk and cancelled and found a hotel.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Intevs

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jose

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Brittni

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not book this place, not safe and a disaster. A newly “renovated room” which was terrible, no outlet covers, no shower curtains, no window curtains, door that was broken into.
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Alyssa

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Patrick 님, Austin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property did not honor the reservation. They physically locked the door and insisted that no rooms were available on the second night. On the first night I was told that there was one room, but that it was really bad. The room was grotesque. One light could not be turn off. The room was dirty. There were transients walking up and down the halls. Do not go here.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Terence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TRASH!!!
THIS IS THE WORST HOTEL IN THE HISTORY OF HOTELS , THIS PLACE SHOULD NOT BE OPEN , & THEY REFUSED TO GIVE ME A REFUND CIGARETTE & MILDEW SMELL, THIS PLACE IS NOT FIT TO BE OPEN !
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Tairan

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
> Booked stay for 12/02-12/03 at 10pm > Called Oyo number listed on Google to confirm if they had availability (because Expedia will take your money on last minute bookings but not refund you if there is no vacancy when you arrive) > Rude rep heard my situation and tells me I have to check in at 3pm. I explain the situation and he keeps repeating himself so I hang up. > 20 minutes later another man calls and assures me there’s a room waiting for me. I just had to make a payment to a link he sends. I ask repeatedly if I’m able to check in right then and he assures me I have nothing to worry about. It felt like a scam due to the call coming from no where. Nonetheless, I make the payment because my wife and kid were sleep and tired. > Go back to the car ,where my son and wife are waiting, and decide to drive there. Did not realize I was there bc the sign said another name and suspicious people loitering outside the hotel. > I arrived at the hotel at 3am 12/03 where I see a no vacancy sign. Walk to night window and clear behind the glass the check in lady is sleep with a sign that reads “no vacancies”. >I call the number back and the guy tells me everything is fine just check in. I said there’s no vacancy. And he reassures me again. He asked to let him talk to the front desk and ask if there is vacancies.. >I woke her up and She said “No” and went back to sleep
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

S

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was sketchy when I pulled up. Once in the lobby I patiently waited for the desk attendants help checking in but she had someone before me. Which wasn’t a problem until that one person turned into a 30 minute conversation between her the guess and another member of staff. Once I finally got my room, none of the light work the bed had stain crumbs and little hair shaving on it, the microwave and fridge did not work, and there was no shower curtain, it looked as if the room was mopped and that’s it. But the really horrible part was the people getting high with needles right outside my room and the roaches that were everywhere inside and out. I wouldn’t recommend this place to my worst enemy.
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Margarita Moreno

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i booked for a week stay. upon arrival, i realized that the rooms were nothing like in the pictures online. i requested a non smoking room, they gave me the least smelly room because there were no real non smoking rooms. room was infested with roaches. i had to go out and buy my own roach bait. on about like the 5th day, they showed up around 8 am to spray concentrated pesticides. i clearly had to leave the room for a couple of hours. it is also located in a really bad area of town. there is a group of drug addicts that gather on the complex to just “hang out”. one day i stepped out to the car and found a guy just peeing out in the apt sidewalk. i had asked to speak to the owner but they were always unavailable. definitely do not recommend. expedia should update their listing to show what this place is really like. definitely not recommended
2023년 11월에 6박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Hi, Margarita! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 - 너무 별로예요

James

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property & staff is the perfect example of why you should always, 1.Read the fine print. 2.check out the property. Do not to rush the process of lodging. That's if you have any ethics!! However if don't have any this is the perfect place for ya!¡!!
2023년 11월에 3박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Hi, James! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

6/10 - 괜찮아요

Jayla

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Penny

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. The staff is amazing, extremely friendly and very efficient. There is one housekeeper (not Annie) that would skip me every time she cleaned though. I didnt need services but making sure I didn't need anything would have been nice. They go out of their way to make sure you're taken care of. It's like family. the parking is pretty good. They are doing renovations on some rooms but the rooms are nice and comfortable. It's reasonably priced. I will definitely keep this location saved for the future and will definitely recommend this place to others.
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Scothelia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flea pit
Fleapit, unsafe, shady deals going on in the parking lot. Room smelt strongly of mold and sadness. Exposed sheetrock on wall. I took 2 seconds in the room and left the place. Don’t book !
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Janeth

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No clean at all

2/10 - 너무 별로예요

Alfonso

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Kenny

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Noushin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away from this place, not a hotel not a motel
Things broken in the room, plumbing issue, window wasn’t glass and broken, curtains broken, cockroaches all over the place, not clean at all, homeless people were residence of the place and all around the place, management was not supportive, we left in less than an hour and management refused to refund our money.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Porsche 님, Houston

별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for.
2023년 10월에 8박 숙박함

2/10 - 너무 별로예요

Esthela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

April

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel is more like a stay by the hour facility. I don't know where the pictures of the property came from, but it's definitely not this motel. The latch lock on the door was completely broken. The TV was maybe 14" - 21" and had cables running all over the room. The room itself was dirty, and the bathroom was beyond disgusting. The staff didn't care. The parking lot was full of homeless people and drugs. The parking lot lights did not work. The neighborhood was completely unsafe. We checked out after 30 minutes - handing the keys to the man in the office. When i requested a refund, Oyo said we never checked out. I called the property and got the run around from the man who answered who finally gave me the customer service # to call since he said there was nothing he could do. I called customer service and was hung up on multiple times. I tried to contact Oyo USA through their Facebook page, but they are hit or miss on answering. I will never stay at another Oyo property again because of this experience.
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

jeremiah

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IYKYK
2023년 10월에 7박 숙박함

2/10 - 너무 별로예요

Melissa

Never found the place
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

SirJacob

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was extremely filthy with roaches literally everywhere coming out of everything and other guests were noisy for the whole stay!
2023년 10월에 1박 숙박함

4/10 - 별로예요

Derrick

별로예요: 청결 상태
0 star motel
Lack of toiletries, bugs, construction at all night to 4am on the room above. Service isnt great.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Sapphire

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I booked the room to take a remote exam. I went to the location twice. First time, I was told the room was not available due to a plumbing issue and the room was flooded. I left and spoke to the exam's customer service and they told me to get proof the room was cancelled, that way my test will be rescheduled and not cancelled. If my test is cancelled, I'd be charged $135 and I would have to restart my application for the program next year. After having no luck reaching the property via the chat, I went back to the location. I told the person at the desk the issue and asked for proof of the cancellation due to the plumbing issue. He wouldn't do it. He said, they don't have anything with the letterhead. He said, he's never done it before and because I didn't pay yet, I wouldn't need it. I explained to him, several times, what the situation was and why I needed it. I told him, that even though he didn't do that before, that doesn't mean, he shouldn't do that in the future, and it's normal to provide a cancellation confirmation to a customer. I just need something to prove that I wasn't just absent I had a legitimate cancellation. He said, he never had to do it before and he can't do it. I asked for a manger, he said, he's the manager. I asked for the owner, he said, he is the owner. He sent a cancellation request, I asked for a screenshot. He said, he sent it via chat to cancel the room, and the chat disappeared. Luckily, I did get the cancellation, I hope it's enough proof.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Ruben

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like my microwave didn't work!
2023년 10월에 1박 숙박함