리셉션

래디슨 호텔 휴스턴 인터컨티넨탈 에어포트 노스 여행 후기

3 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 537개 이용 후기 중 143개" "
평점 8 - 좋아요. 537개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 537개 이용 후기 중 71개" "
평점 4 - 별로예요. 537개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 537개 이용 후기 중 160개" "

6.6/10

청결 상태

6.6/10

직원 및 서비스

5.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

4/10 - 별로예요

Eunjin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하지않고 실내안에는 준비도구가 부족함
2021년 3월에 2박 숙박함
답변 제공: Customer Care 님, 2021년 3월 27일
Thank you for taking the time to write a review. We're sad knowing that your stay was anything less than pleasing due to the adequacy of preparation tools as well as the cleanliness of the hotel at that time. We make it a point to put in extra effort to ensure cleanliness and proper presentation of our facilities are carefully attended to and we are sorry if we fell short of that expectation. We greatly value your feedback and it will be shared with our team for further improvements to our hotel. We look forward to having you back so that we may redeem ourselves and provide you an even better guest experience in the future.

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스
The bed was comfortable. The room was quiet and we felt safe there.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jeanette

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place smelled bad as soon as you entered the lobby. None of the pictures on their website when booking are accurate. One of the main reasons I booked this place was because it mentioned a hot tub, which was filled in when I got there. The room was disgusting, it smelled like urine and it was not well lit despite having all lights on. The room felt dark and dirty. As soon as I stepped into the room I went back to the lobby to let them know I cannot stay here. They REFUSED to refund and were immediately hostile. Expedia called the hotel after I reported the entire situation (the building should be condemned), and the manager refused to approve the refund form. I DO NOT RECOMMEND to Anyone!!!
2024년 3월에 5박 숙박함

2/10 - 너무 별로예요

Catherine

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Double charged during check in. No resolution after 5 days. NO pool. NO breakfasts. I will NOT be back.
2024년 3월에 5박 숙박함

4/10 - 별로예요

Tiffaney 님, San Augustine

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was right! Old, dirty, not looking safe outside.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kristal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was awful. Took them over hour to check me in with proof of my reservation and payment. Hotel had odd smell and non of the amenities mentioned were accessible. Bathroom was clean, but toilet was broken. Will never stay here again.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Shelly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was used for a long international layover
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Jovita

가족 여행
Suspicious people hanging outside. Came back to hotel to find a car with no tires!!! Need to keep the room clean not just “smell” clean. Use different products. Smelt like I was at home with the fabuloso used.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

jorge

가족 여행
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

NANCY

별로예요: 직원 및 서비스, 객실의 편안함
Booked and paid, but no room available
Booked and paid for a room, but found out they had overbooked and a room really wasn't avsilable because of a massive airport screw-up. Lucky I called before to ask about their shuttle when I found that the hotels.com system was actually sold out. Trying to find a room and get my last minute booking refunded was hard,
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bernard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Brian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rust in tub, carpet in room was dirty, trash was left in drawers, staff not friendly, had to have key redone multiple times and was never asked to present ID., bed was hard as stone, vent in bathroom sounded like a helicopter, and mold in bathroom. We will never stay here again.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

chelbi

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Horrible Management
My stay was for 3 days at this hotel. I traveled in from New Orleans to bring my son to college.. The staff was dismissive, possibly racist and not guest friendly. Someone truck window was broken into in the parking lot, i went to the front desk to report it and ask for the police to be called, nothing happened. Remind you we must report our license plate numbers at the front desk.. i think there management needs to be checked....the whole experience wasnt welcoming 😕
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스
The property very close to airport- and shuttle with morning runs starting at 6am, have to call for shuttle, they will pick
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

ALICIA R

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The air vent in the bathroom sounded like a boat motor when the light was turned on. We stayed 3 nights and had problems with the key everytime we tried to enter the door. And no it was not set aside my cell phone.
2023년 5월에 3박 숙박함
답변 제공: Customer Care 님, 2023년 6월 6일
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the noise from the air ventilation and the condition of the key at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry if we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

4/10 - 별로예요

Barzell

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I reserved two rooms. The rooms were very dirty. Furniture was missing doors. The VERY TINY refrigerators were barely working. The tv only had a handful of channels in one room and only analog channels in the other room. The pool water was very cold. The elevator will scare the heck out of you every time you get in it. The room keys kept loosing connection with both rooms. That was exhausting! I will never stay here again!
2023년 5월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 6월 5일
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the cleanliness of the room, condition of furniture, refrigerator, TV channels and pool as well as the key and the elevator at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry if we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

8/10 - 좋아요

Kwame

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함

4/10 - 별로예요

Shayla

2023년 5월에 1박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Short stay
Free shuttle which is great but it smelled like cigarettes. Also you’d have to call for the shuttle service, it doesn’t seem to do hourly or wtv rounds. Check in was easy and quick. Room is of decent size, furniture might need of an upgrade. But otherwise fairly clean, kinda smelled like the cleaning products on the first day. Free parking if you rented a car.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Alecia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Upgrade
This is a nice hotel and I have stayed there before. There need to be a lot of upgrades the elevator will make you fall if you’re not holding on because it come down hard. The staff is not friendly at all and I was approached by gentleman around1:00 am as I came through the the door with my key in my hand asking me if I had a room there on my 2nd night. I was very disappointed but my room was clean.
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

lynnda 님, Oakpark

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My tv was broken they did not replace or give me another room. Pool was inop and dirty look like sand at the bottom of the pool. ice machine did not work. Stuff was rude bar was not open food was under cooked and over price. Bugs in the bathroom after telling them this they will not comp me for my stay and I have pictures
2023년 4월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 4월 27일
Thank you for posting a review. It saddens us to hear that your stay was less than pleasing due to the service of our staff, the functionality of the television set and ice machine, the cleanliness of the pool and the room, the availability of the restaurant and your concern with the food and its rates at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
The room was fairly clean, they need to maybe consider using bleach for towels. Also the guy for over-night check in wasn't the friendliest but overall the stay was decent. Also they should consider a pool heater and better lighting in the pool area. the pool was ice cold.
2023년 3월에 3박 숙박함
답변 제공: Customer Care 님, 2023년 4월 6일
Thank you for writing a review. We are delighted to hear that you were pleased with the cleanliness of the room and with your stay. On the other hand, we are saddened to know that your experience was anything less than satisfying due to the concern you had with the towel and the staff service as well as the pool temperature at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

10/10 - 훌륭해요

Leslie

2023년 4월에 1박 숙박함

4/10 - 별로예요

Thilo

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived, we did not like that we saw a lot of broken glass in the parking lot, which scared us for leaving the car. Many cars are using this parking lot for airport parking. We asked for room service and did not get any. The room and hallways smelled bad. The bedding and towels had stains. The hotel did not provide extra toilet paper, conditioner, or even any box of tissues. The hotel was overall unclean and not well maintained. The bathroom fan only circulated the air instead of guiding it outside. The tiles of the bathroom were loose and the bathroom needed new adhesive. The highway was very noisy. As most hotels, the bed was hard like a rock. The staff did not even move the card to let us pass with luggage. We had to move it ourselves. We will not stay there again.
2023년 3월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 3월 21일
Thank you for writing a review. It saddens us to hear that your stay was anything less than satisfying because of the cleanliness and condition of the hotel especially the room, the availability of the toiletries and the service of our staff at that time. We understand how important good relaxation is and we apologize for the inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to ensure that a situation like this won't happen again. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.

2/10 - 너무 별로예요

Erin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-dirty rooms -downstairs bar looks like it's never been open -had to change rooms because the patio door was off the track and broken and just leaning against the window -new room was missing drawers from nightstand and had a stained carpet -side entries didn't work -staff was not friendly
2023년 3월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 3월 16일
Thank you for taking the time to share your feedback. It saddens us to hear that your stay was less than pleasing due to the cleanliness of the room, your concern with the side entries, bar, patio door, drawers and the carpet along with the service of our staff at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

6/10 - 괜찮아요

Erven

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
not well maintained l
2023년 3월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 3월 10일
Thank you for posting a review. It saddens us to hear that your stay was less than pleasing due to your concern with the hotel at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

2/10 - 너무 별로예요

Terry

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was not at all as advertised. Shuttle ONLY ran 2-3 hours in the morning. Food service shut down-failed inspection. It felt like you opened up a hotel that had been shut down and out of service for several years and open doors but did nothing before the first guest arrived. Do youself a favor do not book here no matter how attractive. They make their business from airlines cancelled flights when the airline needs to put their passengers "somewhere". Jesse the front end person did a fabulous job of trying to help us guests as best he could. But he did not have anything to work with. Radison Hotels should be embarrassed to have their name on this hotel. The people of the Radison Hotel franchise dept. needs to make a surprise visit to this hotel.
2023년 2월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 3월 11일
Thank you for posting a review. We are glad that you appreciate the service you received from the hotel staff Jesse. On the other hand, we are saddened to hear that your stay was less than satisfying due to the shuttle service and the availability of food service at that time. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. While we understand if you do not wish to return, we'd love to have another opportunity to serve you and offer you a more seamless experience in the future.

2/10 - 너무 별로예요

Devin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
STAY AWAY FROM HERE !
This place is a catfish. id avoid it at all costs. id stay in maine and drive to houston for a trip to avoid staying at this hotel.
2023년 3월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 3월 9일
Thank you for posting a review. It saddens us to hear that your stay was less than pleasing due to the condition of the hotel at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

6/10 - 괜찮아요

Carlos

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s ok for one night, but definitely is not how looks in the pictures
2023년 2월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 3월 5일
Thank you for posting a review. It saddens us to hear that your stay was less than pleasing due to your concern with the hotel at that time. We are genuinely concerned about our guest's satisfaction and we apologize for any inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to help us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
This hotel was great! Very clean and organized with friendly staff. Nick helped get us checked in and provided a great breakfast both mornings.
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

Alexandria

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this room for my boyfriend who ended up having to overnight in Houston for his flight. He couldn’t even check in. He traveled all day and was told that they would not give him a key to his room, that he would be let in by them. I’m on the phone with him as I write this listening to this BS. Really???! Also, no shuttle service as promised and no restaurant open. Waist of my time and money, and the guy at the front desk is a JERK. Terrible customer service and a dump. Don’t ever book this place!!!
2023년 2월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 2월 18일
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing due to the service of our staff, the availability of the shuttle and restaurant during that visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you an even better guest experience.

10/10 - 훌륭해요

carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Nice hotel very close to airport.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My “go to” hotel in Houston
My “go to” in Houston. I keep coming back.
2022년 12월에 2박 숙박함

4/10 - 별로예요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
You probably need to hire a taxi back and forth. They have limited hours of shuttle operation.
답변 제공: Customer Care 님, 2022년 12월 11일
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the shuttle operations at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

4/10 - 별로예요

Giacomo

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

4/10 - 별로예요

Rodrigo

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Steven

가족 여행
별로예요: 청결 상태
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Annie

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Website of this hotel is very misleading. there is no food Served on property. coffee was cold. Pictures show a pool with a nice hot tub, hot tub was no longer there. Would not go back to this location!!
2022년 9월에 1박 숙박함

4/10 - 별로예요

Angel

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
no lights in room
no lights in the rooms on the lamps in my king suite. I was told I would be moved to another room when it was available and guess what I wasn't. I was stuck in a room with dim lights I was about to go get some bulbs for the lamps but that is not my job. No food unless you order it from door dash or uber Eats because the food service workers didn't feel like working that night or day. I was charged more for a dark room I couldn't get any work done!!!
2022년 8월에 1박 숙박함
답변 제공: Customer Care 님, 2022년 8월 27일
Thank you for writing a review. We are saddened to know that your experience was anything less than satisfying due to the condition of the lights and the concern you had with the availability of food as well as the food service at that time. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

2/10 - 너무 별로예요

Kelly

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mind you I booked a month in advance. Traveling from out of town get to the hotel to find out my room wasn’t available they gave it to someone the front desk man gonna say oh sorry it seem we overbooked 3 people, okay what does that have to do with giving my room away mind you I had a room with a balcony. So I told the front desk guy okay I’m go look into find one at another hotel. So on to the next day I wake up and they had ran my card and charged me for the room which I didn’t have. Worst hotel and customer service I’ve seen in a long time.. don’t book here they will give your room away then try charge you for a room you don’t have. If I could give them a -1000 I would and all the screens was tore on the patio windows and windows I’m glad might of been roaches and bed bugs there!!!
2022년 6월에 2박 숙박함
답변 제공: CB 님, 2022년 6월 10일
It saddens us to hear that your stay was less than pleasing. As we are constantly working hard to insure everyone that stays with us enjoys their stay. We are actively working on all of your concerns. We hope that you will come back and stay with us soon

4/10 - 별로예요

Zane

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Could be a lot better.
Lobby a/c was out, side door key card reader was out (walk back around the building after parking). Elevator was broken (climb 4 floors of stairs with suitcases in 90* heat) Room window was open, very muggy, room window was very dirty, room sink had tape over drain. Room A/C was very good, bed was comfortable enough. Room seemed clean. This hotel needs some updating and some decent management. Hard to believe this was a$100 stay.
2022년 5월에 1박 숙박함
답변 제공: CB 님, 2022년 6월 10일
It saddens us to hear that your stay was less than pleasing. As we are constantly working hard to insure everyone that stays with us enjoys their stay. We are actively working on all of your concerns. We hope that you will come back and stay with us soon

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very down to earth and friendly. The rooms were in decent shape, and everything looked pretty clean. The only reason I wouldn’t give this a five star, is because they still do not have any breakfast options available despite Covid being in year 2-3. Tons of hotels provide options such as Grab and go. I don’t feel that you can justify not having a breakfast option because of Covid if your other amenities such as the pool are open. Other than that, everything else was nice.
2022년 5월에 1박 숙박함
답변 제공: CB 님, 2022년 6월 10일
Thank you for your feedback. We look forward to seeing you again soon!

10/10 - 훌륭해요

Charlie

2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Cindy Toves

연인과의 여행
별로예요: 편의 시설/서비스
Property served its purpose but a bit dated.
2022년 5월에 4박 숙박함
답변 제공: CB 님, 2022년 6월 10일
Thank you for your feedback. We look forward to seeing you again soon!

2/10 - 너무 별로예요

Ebony 님, Dallas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There isn’t enough character count to put my entire disastrous encounter with this hotel… Please check google reviews… In short: no phones in the rooms, no iron or microwave in our room… They consider a patio a balcony.. There were spiders in our room and the shower head was spewing water… The front desk never had maintenance fix the shower head and the latch on the door was broken… I don’t recommend this trap to anyone…
2022년 5월에 2박 숙박함
답변 제공: CB 님, 2022년 5월 16일
It saddens us to hear that your stay was less than pleasing. As we are constantly working hard to insure everyone that stays with us enjoys their stay. We are actively working on all of your concerns. We hope that you will come back and stay with us soon.

2/10 - 너무 별로예요

Susan

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is not near the airport. Shuttle only runs for 2 hours. No food everythi g is closed nothing near the hotel and the place was filthy
2022년 5월에 2박 숙박함
답변 제공: CB 님, 2022년 5월 10일
It saddens us to hear that your stay was less than pleasing. As we are constantly working hard to insure everyone that stays with us enjoys their stay. We are actively working on all of your concerns. We hope that you will come back and stay with us soon

2/10 - 너무 별로예요

Loretta

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was dirty. They didn't clean bathroom or floors. Wasp nest on balcony. I was very disappointed
2022년 5월에 2박 숙박함
답변 제공: cb 님, 2022년 5월 9일
It saddens us to hear that your stay was less than pleasing. As we are constantly working hard to insure everyone that stays with us enjoys their stay. We are actively working on all of your concerns. We hope that you will come back and stay with us soon

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting Don’t Go Here Seriously
There was vomit stains on the floor and furniture chair, hair still in the shower in the bathroom, the staff was very rude when asked if I could change rooms. The overall experience was disgusting and I would never stay at another Raddison. Highly disappointed.
2022년 4월에 2박 숙박함
답변 제공: CB 님, 2022년 4월 11일
It saddens us to hear that your stay was less than pleasing. As we are constantly working hard to insure everyone that stays with us enjoys their stay. We are actively working on all of your concerns. We hope that you will come back and stay with us soon.

6/10 - 괜찮아요

Robert

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함