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엠버시 스위트 바이 힐튼 휴스턴 - 더 갤러리아 근처 여행 후기

3.5 out of 5
엠버시 스위트 바이 힐튼 휴스턴 - 더 갤러리아 근처
2911 Sage Road, Houston, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1264개 이용 후기 중 564개" "
평점 8 - 좋아요. 1264개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 1264개 이용 후기 중 177개" "
평점 4 - 별로예요. 1264개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1264개 이용 후기 중 117개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

Airess

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The elevators broke down twice during my stay. One point I had to use the stairs and when I checked out I had to use the freight elevator. The pool and hot tub looked questionable and had an out of order sign on the pool door. The indoor pool is it by I booked this particular hotel
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Andrea 님, sealy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent weekend. It was a one night getaway for the 2 of us. Perfect surroundings. Manager was very helpful! We are both disabled veterans and they were very helpful etc.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Sonya

연인과의 여행
좋아요: 청결 상태
The staff were great loved the stay but the rooms could use an upgrade
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Herbert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is rude and not helpful. Condition of the proper is very bad. The pool was not usable during our entire stay and nobody was interest in helping us. Most employees use personal headphones while working so it’s not way to get their attention. We always stay at embassy suite hotels but this one is just terrible. Stay away

8/10 - 좋아요

Sydney

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Everything was amazing. Only issue was the elevators.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

lazaro bello

별로예요: 숙박 시설 상태 및 시설
The elevator do not work
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Loren

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. They fit a family of 6 in one room. My kids enjoyed the scenery inside. We had complimentary drinks, and breakfast was great! They had something for all my kids to enjoy. I would stay again, but next time I'll be sure to bring our swimsuits to enjoy their indoor pool and hot tub!
2024년 3월에 1박 숙박함

4/10 - 별로예요

JIMMY

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Easy walking distance to major shopping centers but overall inside conditions needs major upgrades. Only 2 elevators were out of service so we had to carry our luggages to 5th floor and had used the stairs during our 2 day stays. The beds were very old, sofa and carpets had old stains and smelled like swimming pool.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

JINZHONG 님, Saint Rose

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kastashia

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Last minute stay, rooms were nice. Served snacks, also vouchers for drinks.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Greg

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good Only one elevator worked and it was really jumpy. They had a fire early on Tuesday morning. The alarm went off but the hotel staff dis not communicate any instructions and while we outside waiting on the FD to show up was no where to be seen.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Shu

출장 여행
Overall not bad, but few things I did not like. Shower water was not hot, incorrect check-out time written on room door (saids 12:00, but its 11:00), charged me over 7$ for Maruchan noodles.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Clifton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함

8/10 - 좋아요

Kurt 님, Chaguanas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent service
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

jerry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Escolastico

출장 여행
좋아요: 숙박 시설 상태 및 시설
Lovely end comfortably
2024년 2월에 6박 숙박함

6/10 - 괜찮아요

Eric

별로예요: 청결 상태, 숙박 시설 상태 및 시설
One elevator was not working and the second didnt feel safe as it shook alot. Roach seen in dining area and had bugs in the room. Staff was friendly. Room was hot and couch looked like it should have been replaced long ago.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Would've been 5 stars but the noise late Saturday night was horrible. The walls are thin and you can hear everything. Especially the loud kids downstairs in the lobby. Sound carries like an echo. Long waits at the elevator due to one being out. Breakfast was good and bed was comfortable.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Walls are thin. People next door we’re loud. Good free breakfast Big rooms
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Quinneshia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
I liked how the hotel looked on the inside with the palm trees and pond. The elevator sounds bad and there was only one working. The couch looked outdated but wasn’t a problem. The fact that the rooms had a fridge and microwave was a plus. The shower head was nice.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Rodrigo

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sucio y sin agua caliente así llevan 1 mes
2024년 2월에 3박 숙박함

4/10 - 별로예요

Alvin

연인과의 여행
There was no hot water and one of the elevators was not working!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jcecil

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellently located, efficient, with helpful and pleasing staff.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Escolastico

2024년 1월에 6박 숙박함

4/10 - 별로예요

jim

좋아요: 숙박 시설 상태 및 시설
no hot water in shower. just tepid and bathroom was cold, so unpleasant. coudn't warm up the room, lighting dim, curtains wouldn't close all the way.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the breakfast! Very quiet; just disappointed that the jacuzzi was out of order but it was a pleasant stay!
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

JOSE ANTONIO MENDOZA

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
El elevador muy viejo y en malas condiciones
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Robert

only 1 elevator works and the other is SLOOOOWWWWWW as ever
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shana

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jose Andres

2023년 12월에 1박 숙박함

4/10 - 별로예요

Trenecia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Check in was ok. The room was not up to par. The bathroom was dirty toilet seat was definitely not cleaned and looked like it had been set on fire. The sheets had stains. The head board looked like it was burned and scratched up. I just slept on the sofa. Called the front desk lady her response was I am here by myself. Horrible experience really was a 1 star
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Rodrigo

가족 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

frank

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2023년 12월에 1박 숙박함

4/10 - 별로예요

John

가족 여행
별로예요: 청결 상태
Very outdated and needs maintenance
Hot tub and pool area need some attention. They need a night light in the bathroom. Only 1 working elevator. The exterior door to the stairs doesn’t lock. I’m sure this was a very nice hotel in its heyday. Despite the buildings short comings, every member of the staff was very nice/helpful
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Decent enough
Let’s highlight the good things first. Great staff that was kind and accommodating. The hotel is laid out well and has a beautiful central atrium area. The room was exactly what we needed for our quick one night stay. Plenty of space for the whole family. Breakfast was standard with the addition of an omelette chef. The negative items are quite unfortunate. The pool area has seen better. The ceiling looks suspect in that particular area. The jacuzzi was nice but the pool was terribly uncomfortable. Because the temperature of the room is quite cold and the pool is not heated it makes for an uncomfortable swimming experience. There was also a machine room left propped open with a hand written note just saying “no close.” It definitely was a downer since the rest of the hotel was quite nice. The atrium does create quite the megaphone. It did quite down after 8-9pm.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Mehmet

아이를 동반한 가족 여행
It’s an old property. The elevators were scary and slow, the bath tub was clogged and didn’t drain properly and there’s no exhaust fan in the restroom!
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Syed

가족 여행
A/C cooling system very inefficient. Room temperature remains high inspite setting it low
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 객실의 편안함
Very nice and professional
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

ARTURO

좋아요: 청결 상태, 숙박 시설 상태 및 시설

4/10 - 별로예요

VICTORIANO A

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is no maintenace at all.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Temeka

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The front desk and breakfast service was exceptional. The housekeeping staff missed our room on the last day which was a bummer. Other than that service was great. The property is outdated and needs to be upgraded. Our bath tub was horrible and needs to be replaced. Also the sofa was run down.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

MARIA DOLORES

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Akira

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 3박 숙박함

8/10 - 좋아요

Angel

가족 여행
좋아요: 청결 상태, 객실의 편안함
Definitely would stay again!
The hotel was beautiful as Embassy suites usually are. Cleanliness was an 8/10. There was some wear and tear throughout the building but nothing extensive. Things like no working ice machines on any of the floors we visited. Torn, missing or inaccurate signs on walls...etc.
2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Tori

좋아요: 청결 상태
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Muniu

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함