I checked into the hotel late 01/11/2024. Due to things I had to do in town, I wanted to be on Katy-FWY and I totally missed the other hotels which I saw when I was driving around.
1. Area and parking lot reminds you of a low income property you watch on TV.
2. Pet Friendly, which is ok, provided you can keep the pet odor out of the rooms and hall way! It’s non-smoking but the pet odor was worse.
3. TV in the room was not working
4. Complementary utensils are not available, you have to pay a $20 deposit to get it…I’ve never heard of that!
5. Roach infestation…on the bedside drawer and the restroom….saw them in this morning, I guess when the lights are off they come out to play!
6. Worse bathroom ever, I couldn’t take a shower in the bathroom, had to get wipes. To clean up…I’m glad I didn’t do multiple nights.
7. I told the front desk associate, which she apologized for, she doesn’t seem surprised which makes me think it’s not new….the management is aware.
Worse experience ever!