숙박 시설 정면 - 저녁/밤

하워드 존슨 바이 윈덤 휴스턴 여행 후기

2 out of 5
하워드 존슨 바이 윈덤 휴스턴
8800 Airport Blvd, Houston, TX

이용 후기

5.2
평점 10 - 훌륭해요. 295개 이용 후기 중 65개" "
평점 8 - 좋아요. 295개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 295개 이용 후기 중 36개" "
평점 4 - 별로예요. 295개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 295개 이용 후기 중 114개" "

5.2/10

청결 상태

6.0/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Vijendra Singh 님, Chicago

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Never ever go for this property and also not recommend it to any one.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Nyssa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: It is a room. Con: Shower doesn't work. Tv doesn't work. Only 3 thin flat pillows on the bed. Bed sheet had cigarette burns in it. Mini fridge is dripping water. Room is dirty. Actual trash and garbage behind the bed frame. There's a phone in the room but missing half the buttons and a cord. In short, skip this hotel.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Otis

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was ok

2/10 - 너무 별로예요

Fernando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty

2/10 - 너무 별로예요

Hernan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Si estás buscando algo por muy bajo costo y q no te importe la limpieza y un ambiente a olor a limpio este es un lugar perfecto de lo contrario no lo aconsejaria
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good room
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was so nice and the guys were so helpful. Clean comfy and very nice room. My stay was pleasant!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gustavo

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Ruth

단체 여행, 연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got straight up harassed by another person staying at this hotel. A naked woman with breast hanging out and only underwear it was insane, felt unsafe did not even stay at the hotel 30 minutes before I decided to LEAVE and book another hotel.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Eric

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Linda

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was horrible, room service did not come everyday & the breakfast was trash
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Elisabeth

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a disgusting property. They didn’t change my sheets before I arrived so my bed was dirty, the room looked like they haven’t actually cleaned it in weeks either. They clearly put minimum effort into the presentation of the rooms. The area this hotel is in looks shady and unsafe, and the workers shut down the lobby “due to Covid” but I think it’s just so they don’t have to deal with people or serve breakfast like they say on the website they do. They only interact with you through the night window. The whole experience here was terrible.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Breanna

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The guy at the front desk was nice but the facility overall is disgusting. The linen was dirty, tub discolored, shower curtain discolored, hair on the walls and hair bonding glue on the room towels. I strongly suggest you not stay here we were in the room all of 5 mins no disrespect to the people who have to stay there (keep your head up better days are coming) but if you can avoid this place do so
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Alma

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Lakeshia

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Creepy employees watching your every move.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Adianez

별로예요: 숙박 시설 상태 및 시설
Bugs
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sabrina

2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Brandi

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty rooms . Awful area! Do not go
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Abazie-Siemers

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The main reception door is locked . You have to ring a bell by a small window for someone to come and check you in . On the website it says the is breakfast , please don’t believe it , they only have tea and some crazy snack. Room service doesn’t show up , room is dirty , cigarettes tips everywhere and noisy . It was a mistake taking this place . Towers were not clean . It’s my worst experience so far .
2024년 2월에 6박 숙박함

8/10 - 좋아요

Tara

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was affordable compared to other motels in the area and conveniently located by Hobby airport and I-45 Freeway. The motel was not properly cleaned but otherwise okay.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Ellen

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Does NOT look like the pictures. Extremely unsafe, the lobby is locked and closed. It was dirty, and smelt terrible. My Uber driver asked if I had already booked and told me he’d wait incase I changed my mind (hinting to go somewhere else). I left and booked somewhere else. Would not recommend.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Laverne

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Management is friendly and helpful
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Matt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Victoria

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I’ve stayed in nasty trap hotels this takes the cake
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice people
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Kimberly

2024년 1월에 7박 숙박함

2/10 - 너무 별로예요

Byron

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
this was an absolutely horrible experience. there was roaches and the bed smelled like urine. I booked for 3 nights but I wanted to cancel after the first night and the service here said there's nothing that they can do for me. I wasn't offered a refund. I only stayed 1 night.
2024년 1월에 2박 숙박함

4/10 - 별로예요

chris

Outside temperature was around 40°. The heater never got hot enough and the bedsheets were super thin, but then again it was only $60, so there’s that.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

A.J.

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Naeem

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst please to stay
pillow is dirty comfort we buy new towel is 100 year old
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

LUZ LORENA

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Md Mostafijur

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a terrible experience with this hotel. The room was not cleaned and serviced properly. Basic complimentary items like facial tissue were missing. The most annoying part was the bathroom was locked automatically from the inside though there was no one inside the bathroom. Besides, in complementary breakfast, there were only a few cakes, bad apples, and oat mills.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Md,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concerns about cleanliness and breakfast as well as for any issues with the bathroom. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area. If you would like to discuss your concerns further, we kindly ask that you reach out to us offline.

4/10 - 별로예요

Marsha

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

TOREY

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was Raggedy. Floor had a major dip in it. AC unit Barly worked
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Torey,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition. We sincerely apologize for your unsatisfactory experience and wish you well as your travels continue.

2/10 - 너무 별로예요

Guadalupe

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lady at front was rude. Has lobby door closed .. Make you use little side window to check in... Says its Covid protocol...
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Guadalupe,We are disappointed to see that you did not feel like you received a warm welcome. Please know that we will certainly discuss your comments with our team to ensure that we are delivering the best service at all times. Please accept our deepest apologies. We hope to have another opportunity to impress you in the future.

8/10 - 좋아요

Charlene

2023년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmares At Howard Johnson
Our stay started off alright. We checked in, lady was nice. We went into our room looked pretty good! But not for long. There was a hole in wall from the front door handle, toilet seat was broken, went to go turn on the tv & it wouldn’t turn on. Checked the wires & i guess the previous person cut the wires! We went to the front desk & the lady was helpful & got us another room. More trouble with the second room…. As soon as we walked in, it smelled like a smoke room. The floor was so uneven, like it was caving in. There was weird hair in one of the towels & hair by the toiletries they provide. We were letting all of this pass because we’re just staying for 2 nights, we just needed somewhere to sleep. As we were sleeping, around midnight there was banging FOR 2 HOURS STRAIGHT! We first thought it was our neighbors but ended up being the people on the top floor. Sounded like there was 12 children playing football & they weighed over 400 pounds. This happened both nights we stayed & even during the day when we finished exploring Houston & about to go eat out. Oh, just remembered that we had trouble locking the door bc the bottom corner of the door was messed up like someone kicked the door in ?? & there was a roach in the room because of that
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
It's unfortunate to hear that you didn't have a good experience with us. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to have our housekeeping team look into your comments further and make improvements where necessary. In addition, please know that our team is always available to address any noise complaints during your visit. Despite this, we hope you will consider giving us another chance soon.

4/10 - 별로예요

jose

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Mohammad Tarique Ahsan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They say breakfast is included but it has nothing other than apple and corn flakes.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Mohammad,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed with breakfast. Please know your feedback is important to us and will be reviewed with the food services team. We hope that you will give us another opportunity to change your impression.

2/10 - 너무 별로예요

Berenice

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible, super noisy, dirty and the door of the bathroom was broken. Worst experience ever.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Berenice,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.

2/10 - 너무 별로예요

Melissa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They had big Roaches
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 15일
Dear Melissa,We regret that you had a concern with pests and hope that you brought it to our team's attention. Our staff does implement preventive measures to address any issues with pests. Nevertheless, thank you for bringing this to our attention. Our specialist will be making an extra trip out to investigate and provide additional treatment as needed. We hope you return in the future for a more enjoyable experience.

2/10 - 너무 별로예요

Andrew

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby was not open, so I had to stand outside to check in. There was mold in the bathroom. The phone did not work.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 11일
Dear Andrew,Thank you for your feedback. We are concerned about the issues you encountered, and our team will look into them to ensure we provide a high-quality guest experience. We are committed to offering all our guests a comfortable and enjoyable experience and hope to have an opportunity to earn back your trust.

2/10 - 너무 별로예요

miguel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Lawrence

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
More room was dirty as heck. My socks turned black after just 5 steps. The dresser and desk were falling toward the center of the room. My TV had 25 channels of infomercials and that is it. Huge gap under the front door and no one would deliver me food, because the place was such a hole.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 29일
Dear Lawrence, We deeply regret that your experience did not meet your expectations. It's essential for our guests to feel comfortable and well-cared for, and it sounds like we missed the mark during your visit. We take all feedback seriously and will be addressing the issues you mentioned. We genuinely hope you'll consider giving us another opportunity in the future to provide the service and comfort you deserve.

2/10 - 너무 별로예요

Samantha

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Reuben

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Thank you for choosing to stay with us. We aim to provide a clean, fresh room to every guest, and we sincerely apologize this was not your experience. Our housekeeping team will be informed of your concerns so we can work to ensure we deliver a sparkling clean room to every guest. We wish you pleasant future travels.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
We checked in smocking room was very stinky then hotel manager moved us to other room which had fridge was very dirty with food mold when we open the fridge the bad smell came over the room , manager said house keeper forgot clean the fridge. The breakfast is very poor too.
2023년 10월에 4박 숙박함