매일 유럽식 무료 아침 식사 포함

호텔 와일럼 여행 후기

3.5 out of 5
호텔 와일럼
8080 S Main St, Houston, TX

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1584개 이용 후기 중 853개" "
평점 8 - 좋아요. 1584개 이용 후기 중 422개" "
평점 6 - 괜찮아요. 1584개 이용 후기 중 175개" "
평점 4 - 별로예요. 1584개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 1584개 이용 후기 중 50개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Ruth

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute little spot. Very clean and quiet and was conveniently located for our destination. Super comfortable as well. The only thing I would change is the size of the pillows, they were quite small but not enough of an issue to keep us from staying there again.
2024년 3월에 1박 숙박함
답변 제공: Janae Hotel Ylem FD 님, 2024년 3월 28일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

8/10 - 좋아요

Anding 님, Fremont

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, a lot of restaurants around it.
2024년 3월에 1박 숙박함
답변 제공: Janae Hotel Ylem FD 님, 2024년 3월 28일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

6/10 - 괜찮아요

Martha

2024년 3월에 2박 숙박함
답변 제공: Janae Hotel Ylem FD 님, 2024년 3월 26일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Jazmyn

단체 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
10/10
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 25일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Aurora

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 25일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

2/10 - 너무 별로예요

Kimberlee

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is extremely dirty! Sheets had stains & bathroom had marks and stains as well! DO NOT WASTE YOUR MONEY THIS PLACE IS VERY Deceiving!
2024년 2월에 3박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 23일
Thank you for choosing Hotel Ylem as your home away from home! It seems as if we have missed the mark to meet your expectations and have room for improvement. Thank you for your feedback and bringing these things to our attention. We apologize for your experience will address each issue to ensure a better stay for our guests! Please reach out to us directly with more information as we would love to investigate the details. We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 숙박 시설 상태 및 시설
The staff was very friendly
2024년 3월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 3월 20일
Jennifer, Thank you for choosing Hotel Ylem as your choice for accommodations! We are glad that you enjoyed your stay and the friendly staff. We do hope to serve you again for any future reservations.

10/10 - 훌륭해요

Lexi

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our bathtub had a lot of rust in it but other than that it was a very pleasant stay!! there was a good shuttle service to the NRG stadium (although the driver drove a bit wild!) and the front desk staff were all very nice. There were also people being very loud till about 3 am but it was a weekend.
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 18일
Lexi, thank you for leaving your wonderful feedback of your most recent stay. We have shared your comments with the team, and we will be using your comments to improve moving forward. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Jessica

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cute hotel that provided free breakfast with various options. There is a very cute bar as well that has many options of liquors. The beds were comfortable the rooms were spacious. Very pleased with our stay. We came during the Rodeo which is literally walking distance to the NRG stadium. The hotel provided a free shuttle to and from the rodeo which was amazing! The only con was that they currently have some limited parking due to remodeling and also due to high volume or traffic for the rodeo. Over all this exceeded my needs and I will definitely be staying there anytime I go to the NRG stadium for future events.
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 18일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 19일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 18일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

6/10 - 괜찮아요

Deborah S

2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 17일
Thank you for choosing Hotel Ylem as your home away from home! It seems as if we have missed the mark to meet your expectations and have room for improvement. Thank you for your feedback and bringing these things to our attention. We apologize for your experience will address each issue to ensure a better stay for our guests! Please reach out to us directly with more information as we would love to investigate the details. We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

4/10 - 별로예요

Rebecca

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpet in front of the air conditioner was all wet. No toilet cover to use while flushing. Breakfast was not good.
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 16일
Thank you for choosing Hotel Ylem as your home away from home! It seems as if we have missed the mark to meet your expectations and have room for improvement. Thank you for your feedback and bringing these things to our attention. We apologize for your experience will address each issue to ensure a better stay for our guests! Please reach out to us directly with more information as we would love to investigate the details. We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Awesome customer service
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 16일
Thank you for your feedback as it is important to improve the guest experience. We are working diligently to verify and improve any issues that you've mentioned. We want all of our guests to enjoy their stay and it looks like we missed the mark. I have shared your comments with the team in hopes of making significant improvements for our guests in the future. Once again, Thank you for choosing Hotel Ylem!

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean employees friendly courteous. Breakfast good
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 16일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

8/10 - 좋아요

Linda

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Closeness to NRG center.
2024년 3월에 2박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 16일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Robi

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We love this little hotel, great location and always friendly.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Walking distance to rodeo plus have free shuttle there
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 10일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Evan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 8일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

8/10 - 좋아요

Kaitlyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 8일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it looks like we have a little room for improvement. Thank you for bringing these things to our attention. We will address each issue to ensure a better stay experience for our guests! We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

10/10 - 훌륭해요

giselle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 8일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was super comfy
2024년 2월에 1박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Its clean, comfortable,
2024년 2월에 2박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 5일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

Chassity

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and nice. Front desk was very friendly and helpful!
2024년 3월에 1박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

6/10 - 괜찮아요

Martha

연인과의 여행
별로예요: 편의 시설/서비스
friendly staff
2024년 2월에 3박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it looks like we have a little room for improvement. Thank you for bringing these things to our attention. We will address each issue to ensure a better stay experience for our guests! We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

10/10 - 훌륭해요

Jozef

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the establishment. The employees were friendly and communicative. The only issue I had was that the bath tub was a bit dirty upon entering and its drainage wasn’t so great in our bathroom. Ventilation was also a concern of ours as we didn’t really see any vents in the room. Everything else was good!
2024년 2월에 2박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it looks like we have a little room for improvement. Thank you for bringing these things to our attention. We will address each issue to ensure a better stay experience for our guests! We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very friendly staff, always willing to help.
2024년 2월에 2박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

10/10 - 훌륭해요

james

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall the renovations make the hotel look amazing,
2024년 2월에 4박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for leaving your wonderful feedback of your most recent stay. We truly value and appreciate you. We hope to be able to provide you more great service on your next visit. Thank you again for choosing Hotel Ylem!

4/10 - 별로예요

Joe

Rooms not kept up well. No trim on bathroom door carpet little musty smelling
2024년 2월에 1박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 4일
Thank you for your feedback! Your concerns are important to us as we work diligently to improve our guest experience. It is our intention for all of our guests to enjoy their stay but it looks like we did not meet your expectations. We would love more information regarding your stay in order to investigate and put measures in place to ensure that your experience was an isolated one. Please feel free to reach out to us directly for assistance.

6/10 - 괜찮아요

Ruben

2024년 2월에 5박 숙박함
답변 제공: Jana'e Hotel Ylem FD 님, 2024년 3월 20일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it looks like we have a little room for improvement. Thank you for bringing these things to our attention. We will address each issue to ensure a better stay experience for our guests! We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

10/10 - 훌륭해요

Treva

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was fabulous! Great experience and beautiful vibe.
2024년 1월에 2박 숙박함
답변 제공: Hotel Ylem 님, 2024년 3월 3일
Thank you so much for sharing your experience with us. We are so glad you enjoyed it! Here at Ylem, we strive to provide quality service and great experiences for our cherished guests, like you. We do hope to see you again soon for another stay.

4/10 - 별로예요

Michael

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked: Price was affordable A short uber ride to md anderson (I think they offer a shuttle but i didnt use) Room was spacious Staff were friendly What i didnt like: Area was a little sketchy, drunk and homeless people loitering outside. Big disgusting looking stains all over the floor Rust and mildew stains in the tub Gym was advertised but was not available. Eggs for breakfast were like rubber
2024년 1월에 3박 숙박함
답변 제공: Hotel Ylem 님, 2024년 2월 2일
Thank you for your feedback! Your concerns are important to us as we work diligently to improve our guest experience. Your comments were shared with our housekeeping staff and management team in hopes to elevate our guest experience.

10/10 - 훌륭해요

Tamika

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Hotel Ylem 님, 2024년 3월 3일
Thank you so much for sharing your experience with us. We are so glad you enjoyed it! Here at Ylem, we strive to provide quality service and great experiences for our cherished guests, like you. We do hope to see you again soon for another stay.

10/10 - 훌륭해요

Blanca

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nice place
2024년 1월에 2박 숙박함
답변 제공: Hotel Ylem 님, 2024년 2월 2일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

4/10 - 별로예요

Dominic

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dirty and we had multiple problems checking in. When checking in later in the day they said they had already locked the room designations. We were not able to move from the floor level. The only great part was the bartender Zander. He was entertaining and great at his job.
2024년 1월에 3박 숙박함
답변 제공: Misha D. 님, 2024년 1월 31일
Thank you for your feedback! Your concerns are important to us as we work diligently to improve our guest experience. Your comments were shared with our housekeeping staff and management team in hopes to elevate our guest experience.

10/10 - 훌륭해요

Esteban

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very unique ambiance. The staff was very nice and friendly.
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 31일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

10/10 - 훌륭해요

Esteban

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 24일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Breakfast included. Friendly and Knowledgeable Staff.
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 24일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast was included. Nice, clean room. Good service and great location.
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

6/10 - 괜찮아요

Teresa

연인과의 여행
2024년 1월에 3박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it seems as if we have a little room for improvement. We appreciate your feedback and would like to know more about what we could have done to make your stay a 10 out of 10! Feel free to reach out to us directly. We do hope to see you for your next reservation here at Hotel Ylem!

6/10 - 괜찮아요

Adam

가족 여행
This hotel is very convenient for events at NRG Stadium; it is within a short walk. It is kind of quirky but fun decor. Upon check in we requested daily refresh service. We were told we could not get it and every other day was the best they could do. On the third day I had to demand it. We were running out of toilet paper, our towels were all damp, our trash was over flowing. It’s sad that following the pandemic all these hotels have basically started refusing to even do basic service for rooms.
2024년 1월에 5박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it seems as if we have a little room for improvement. We have retrained the staff on how to properly handle guest requests regarding housekeeping in order to prevent this issue from reoccurring. Feel free to reach out to me directly with any other concerns as your feedback is important. We do hope to see you for your next reservation here at Hotel Ylem!

10/10 - 훌륭해요

Caitlyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cool little place, I was a little disappointed because the gym is closed and it wasn’t mentioned anywhere at the time of booking. Also they don’t come do your room everyday which would’ve been nice to know ahead of time. The staff were all very nice and had great recommendations for food
2024년 1월에 4박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

8/10 - 좋아요

Tommy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They advertised a fitness room and it was permanently closed. Disappointing.
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay but it looks like we have a little room for improvement. Thank you for bringing these things to our attention. We will address the issue of the fitness center ad to ensure a better stay experience for our guests! We were unaware that it has not been updated. We do hope you choose to stay with us again so that we can show you the true meaning of hospitality!

10/10 - 훌륭해요

E

연인과의 여행
2024년 1월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

6/10 - 괜찮아요

Michael

Breakfast not the best at all
2024년 1월에 4박 숙박함
답변 제공: Misha D. 님, 2024년 1월 22일
Thank you for choosing Hotel Ylem as your home away from home! It seems as if we have a little room for improvement. We appreciate your feedback and would like to know more about what we could have done to make your stay a 10 out of 10! Feel free to reach out to us directly. We do hope to see you for your next reservation here at Hotel Ylem!

10/10 - 훌륭해요

Maria 님, Leander

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to NRG Stadium
2023년 12월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 2일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

2/10 - 너무 별로예요

Brenda

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very clean, saw a cockroach in the bathroom. We left that day to a different hotel.
2023년 12월에 3박 숙박함
답변 제공: Misha D. 님, 2024년 1월 2일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Misha D. 님, 2024년 1월 2일
Thank you for choosing Hotel Ylem as your home away from home! We are glad that you enjoyed your stay and look forward to serving you in the future!

4/10 - 별로예요

Diego

별로예요: 청결 상태
Shower and couch inside room were stained and dirty ro
2023년 12월에 1박 숙박함
답변 제공: Misha D. 님, 2024년 1월 31일
Thank you for your feedback! Your concerns are important to us as we work diligently to improve our guest experience. Your comments were shared with our housekeeping staff and management team in hopes to elevate our guest experience.